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Online Business

Internet Marketing Dilemma – Improving Your Double Opt-In Rates

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You know that having a double opt-in* process for your newsletter/ezine list is a “best practice” in permission based email marketing. Several reasons:

  • less chance of being called a spammer by someone who doesn’t remember filling in the form (or because someone else filled out the form with their email address);
  • fewer bad email addresses in your list;
  • some mailing list delivery services require it!

BUT–sometimes your subscribers don’t click that link they receive from you in the confirmation email. And so you lose 10, 20, even 50% of your “subscribers”. Arghh!

How can you improve your opt-in rates?

Generally, the more compelling and relevant your “offer” is to folks, and the easier it is for them to complete the process, the better opt-in rate you will enjoy.

  • Have some really strong copy that describes your ezine and the benefits they will receive.
  • Provide an incentive for folks to subscribe. A free ebook, ecourse, etc.
  • Remind folks that they must confirm (click the link in the confirmation email) to receive the incentive. You can do this on the signup or thank you page.
  • Help them make sure they receive the confirmation email, by offering a page explaining how to add your ezine to their whitelist.
  • Show them how to confirm. A snapshot of the confirmation email, with the confirmation link circled, is one way to make it crystal-clear.
  • Make sure your confirmation email matches the description of your ezine. Use the same wording, etc. Nothing will reduce your confirmation rates like using the generic confirmation email text!

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*Double opt-in defined:

  1. new subscriber fills out a form on your site
  2. your list management software sends a confirmation email with a special coded link
  3. new subscriber clicks the link
  4. subscriber is added to your list

Single opt-in eliminates steps 2 and 3.