Categories
Business Trends

A Growing Number of MBA Students are Seeking Positions in Fintech

MBA students have been moving into financial technology or fintech in large numbers. This is surprising at first given that these positions often pay less than traditional MBA jobs, and that’s a big risk given the tuition costs and the fact that the industry is still fairly new. It is a clear departure from conventional careers like management and consulting. But the fintech industry might also offer something to MBAs that traditional positions don’t. Let’s look at the reasons why a growing number of MBA students are seeking positions in fintech after looking at the hard data on this trend.

The Hard Data on These Trends

MBA graduates have only recently started flooding into fintech. For example, one EU school had zero graduates join fintech in 2016 but nearly 5 percent of graduates joined fintech firms in 2017. And more did so the following year. Fintech recruitment of MBA graduates has become so big that INSEAD found it necessary to add a fintech category to its MBA career report They found that just over ten percent of their Masters of Business Administration grads joined the field that year.

The biggest downside of working in fintech is the pay. According to one industry survey, the average MBA graduate in a startup that hasn’t raised capital is just under a hundred thousand dollars a year. For comparison, those entering the financial industry earned around 150,000 dollars. And many of those received starting bonuses. That’s why we can say with certainty MBA graduates aren’t signing up for the pay. Let’s look at the reasons they are choosing to go into fintech anyway.

It Is On the Bleeding Edge

Financial technology is exciting to many because it is on the edge. Most MBA students today are tech-savvy and have at least some kind of interest in the field. Others have entrepreneurial ambitions on their own, and there are few opportunities as promising as fintech. Many also have an interest in things such as cryptocurrency, which is a major component of the fintech industry. An MBA program can be a great incubator for new fintech businesses, and also a great place to learn fundamental business principles that will serve them in this field, such as managerial accounting, strategic management, and project and change management.

Fintech is a popular place for MBAs to start their own business and learn the ropes, and companies tend to recruit peers from the same school and those with the same background. Word of mouth referrals are likely because there aren’t the same recruitment tracks for fintech the way there are for investment banking and consulting jobs.

Many fintechs seek fellow MBAs to fill holes in their team. For example, startups are seeking out MBAs to bridge the gap between customer expectations and the product at hand. And some choose to join fintech because they think banks will let them do this.

Fintech firms are innovative, and that gives each the potential to take off. Some join in the hope of making a lot of money if the firm does take off in the form of equity. This is even seen in countries less familiar with remuneration via equity, though MBA graduates in these countries are very familiar with the concept.

The Advancement Opportunities It Presents

Others are joining so they can be on the ground floor. They’re a vital member of the team from the beginning. They also know that they’ll move up the org chart quickly as the company expands. The promise of this is so great that big banks are afraid to lose top talent to fintech companies. Conversely, time at a fintech company could lead to a role at another technology company. For example, financial technologies like cryptocurrencies were once niche but are now backed by a number of mainstream institutions.

The Ability to Make a Difference

For some, the lure of Fintech is the strong possibility they made a difference. In 2015, one firm estimated that nearly five trillion dollars in financial services revenue could be displaced by fintech. Others simply want to join a team where they are contributing immediately to the mission. And a growing number want to work on pioneering innovations. They may want to work in online markets and virtual platforms that could displace banks and other financial intermediaries.

For some, the ability to make a real difference matters more than the money they might earn. In fact, the ability to generate impact is their biggest incentive for joining these firms, and they’d do the job whether or not they might get rich in a subsequent IPO.

The Career Flexibility It Provides

An MBA program graduate is qualified to work in almost any role in a startup from marketing to operations to business development. They could work in data science or management of a growing department. With a little experience in fintech, they can move into the innovation arm of established financial services firms.

These MBAs will get a chance to get a kind of expertise that is not always taught in classes. They’ll have their finger on the pulse of the industry and be aware of the most recent changes and needs. This kind of knowledge will become increasingly valuable, and many MBAs are aware of this. Which is why many would prefer to get some experience in a field that could actually benefit them later on.

Others move into the investment side and benefit from their experience in fintech. Funding for fintech startups has been growing at forty percent annually for the past four years and at least forty billion dollars has been invested in it so far. The need for this expertise is so great that large banks are sometimes assigning summer associates to cover fintech and then keeping them in the role when they become full-time employees.

Conclusion

Fintech is attracting students motivated by far more than money. We can expect fintech to continue to attract some of the best and brightest MBA grads, only some of whom will eventually end up in traditional roles at banks and other service companies.

Categories
Customer Service

7 Excellent Ways to Improve E-Commerce Customer Experience

For you to be able to build a highly profitable and sustainable business, you need to consider customer experience. This includes their buyer journey.

Customer experience is the interaction between you and your customers. It is how your customers will feel about those interactions. But why does it matter so much?

Well, if you want to create positive interactions and improve your sales, you intentionally have to work so that you can improve the customer experience of your business.

Here are some great ways to do this:

Personalization

Personalization is more than placing your prospect’s name on the emails that you send out. Your product offer, content, ads, and other resources should be relevant enough to the user. Else they will get frustrated.

You can also utilize real-time information such as their product browsing history to send them offers. You can create recommendations based on the products they bought, or the feedback you get from them in surveys.

In fact, according to a report, customers with highly personalized experiences are more willing to pay for your products and services.

Personalization is what drives these impulse buys, leading to lower product returns, and cultivates strong customer loyalty.

Improve your website navigation

Users know exactly what they want. Once you strategically place your products, they will easily find what they are looking for.

Some users need assistance in filtering their products. These kinds of people usually have particular criteria for their product search. Therefore, you might need to place product features in the sorting options. That way, the filtering of products becomes a lot more convenient.

You might also want to integrate autocomplete to help shoppers who cannot exactly remember the product name. That will enhance your customer experience.

Keep in mind that shoppers are also browsing your e-commerce site; let them personalize their search experience.

Offer secure payment methods

The payment options for your e-commerce store should be safe, secure, and convenient.

Whenever they are shopping online, customers also want to know if their personal and financial information is kept secure.

Place as many payment options as you can. Credit card payment, cash on delivery, bank transfer, e-Wallet, and Paypal are some of the popular options. Also, ensure that your portal lets customers pay with these payment options.

Simplify your checkout process

The e-commerce industry loses a lot of money every year because of abandoned carts and canceled payments during checkout.

Shoppers should be able to see their shopping carts on every single page. That way, they would know how to complete an order. When checking out, they must see the value of their cart, and if possible, the shipping charges as well. Other information should also be included, such as discounts and offers if applicable.

A lot of businesses make the mistake of not really thinking how challenging it would be for users to complete the checkout process. So, think of ways on how you can simplify the overall checkout process so that you can enhance your e-commerce customer experience.

Keep it simple. All the business transactions in your store should be simplified.

Generally, a lot of people will appreciate it if a store offers them a simplified online transaction. It also helps that you tap to order fulfillment services that contribute to your bottom line.

Deliver excellent customer support

Just like traditional businesses, e-commerce sites should also have excellent customer service.

Interact with your customers as much as you can. Make sure that all your contact information is available, like your email and telephone number, and should show up on every page of your website.

That way, it is easier for customers to keep in touch with you whenever they have issues or inquiries about a product they bought. Also, do not overload them with too much information in the FAQ section. Only place the information if it is necessary.

Whenever customers call your support lines or submit a ticket, be prepared to manage and solve them promptly. Delaying will eventually result in negative feedback, and you will be risking losing your customers in the process.

Enable Custom Order Tracking

Another best e-commerce practice is proactively offering tracking options. It is a great way to give your customers a better online experience. Not to mention the benefits you can reap from it.

Engage with your consumers on social channels

Regardless of what your target market is, a lot of promotions and communications are done via social media platforms like Facebook, Instagram, and Twitter.

It is high time that you take advantage of these channels by developing strategies that will engage your prospects. This is crucial for the overall success of your business and one of the most cost-effective marketing solutions.

Aside from that, social media has a quick communication channel. It lets you deal with whatever issues or inquiries that may arise, whether it is contacting customer support or submission of a ticket.

When properly implemented, you can gain a better e-commerce experience that will ultimately boost your customer loyalty and sales.

So, it is time to go beyond and start generating trust from prospects the very minute they become exposed to your brand. Social media channels are not something that is meant to be ignored.

Display customer reviews

Featuring customer reviews are an excellent way to show your prospects what your business is made off. This includes your best selling products and customer service.

Chances are, your prospective customers are reading these reviews as a lot, helping them with the entire buying process, and making it easier for them to come into a decision.

Users will always appreciate the feedback from past customers, especially the ones that purchased and used the same product.

Ensure that these reviews are prominently placed on the particular product page they are viewing. This can greatly affect their decision to purchase an item and even divert their attention in a related item.

Final Thoughts

So there you have it. Keep in mind that poor customer experiences can negatively affect your e-commerce business. Great experiences, on the other hand, help improve brand awareness, boost your traffic, social mentions, and ultimately ? your sales.

Categories
Online Business

Protecting Your Online Blog Business

Blogs, despite the presence of social media sites and other publication channels, are still seen as one of the most powerful ways – if not THE most powerful way – to distribute content. There is something about a well-written blog that attracts loyal and engaged viewers.

A blog is also easy to monetize. With enough traffic, it is easy to generate revenue streams from different parts of the blog. With blogs becoming big businesses, there is a growing need for better security and protection.

After all, protecting your blog business means protecting your source of income. So, what is the best way to protect your online blog business? Here are the tips and tricks that will answer that question.

Secure Hosting as a Start

Not all web hosting services have good security. When you use a shared hosting service that doesn’t really separate users on the server, for instance, the safety of your blog depends on hundreds of other service users. An infected blog on the same server can potentially infect other sites. This clearly makes maintaining the security of your blogs more difficult.

When you have several blogs that generate revenue, investing in a VPS or a managed VPS is a good idea. You can have the entire virtual server to yourself. You also have the option to be more meticulous with how the server is set up, particularly when it comes to the server’s security. Adding additional measures complete the set.

Protecting the Endpoint

Another attack surface to focus on is, well, your computer. Any computer you use to access your blogs and the server that hosts them has the potential of making the entire ecosystem vulnerable. It only takes malware to steal your server password; when that happens, all of your blogs are rendered vulnerable.

Protecting your computer isn’t something you can do with antivirus software. Not anymore, at least. Cyberattacks, malware, and other security threats are getting more advanced, which is why you need a more holistic solution to fully protect your devices.

Solutions like McAfee Endpoint Security see endpoint security from that (much-needed) holistic point of view. One software solution lets you get all of the security measures you need for maximum protection. Aside from an up-to-date antivirus and antimalware, you also get AI-based attack detection, breach prevention, web security, and an integrated firewall.

Backups Are Still Needed

Protecting the server and the terminal you use to access it allows you to protect your blog business, but there is one additional measure to integrate for maximum protection: easy disaster recovery. Even with the best security measures, it is still necessary to prepare for that time when your blog is breached.

Being able to recover from a catastrophic attack quickly is a huge plus, so make sure you add a backup routine as an added measure. Backing up your sites regularly and storing backup images in different locations will help you recover from any type of attack quickly and without hassle.

The combination of these three elements provides basic coverage from most attacks. You can protect your blog business with these security measures in place. Once the basics are covered, you can review other, more advanced security measures such as a secure proxy and a load balancer, both of which will protect you from attacks such as a Denial of Service attack.

Categories
Finance & Capital

Which of the 3 most popular corporation types is right for you?

Nearly every business owner eventually decides to incorporate their business. After all, corporations are the gold standard when it comes to building a business structure that protects both the business and its investors. In corporate parlance, that protection is called the “corporate veil,” legalese for the separation between the two entities.

There are many benefits to incorporating. Corporations provide owners and investors limited liability protection, meaning an owner or investor’s personal assets can’t become tied up in the business and put in jeopardy, should something go awry. It allows a business the flexibility to offer stock in the company to finance the business. And a “C” corporations provide entrepreneurs with the most financial flexibility, meaning almost anyone can be a shareholder in the company.

The real question a business owner contemplating incorporation needs to answer is “What type of corporation do I want my business to be?” Here are three of the most popular corporation types, including both their pros and cons.

3 Most Popular Corporation Structures

The three most popular corporation structures are C corporations, S corporations and limited liability companies, or LLCs. For the most part, size matters when this decision is made. Larger organizations will likely become a C corporation while smaller firms will form an S corp or LLC. So what’s the difference?

  1. The C Corporation

As we said before, larger companies will most likely be C corporations. There is typically more paperwork involved when a company decides to be a C corporation, in part because C corporations are doubled taxed.

How so? First, the organization’s income is taxed at corporate rates. Then, once dividends are distributed to shareholders, those dividends are taxed, as well. This is because dividends are considered income once they make it to individual shareholders. Smaller firms who decide to become S corporations avoid this.

  1. The S Corporation 

Taxation on dividends isn’t an issue. Neither is self-employment tax for the business owner. Once the company incorporates, the owner can draw a salary like a normal employee.

Not only that, but an S corporation can be made up of a single employee – the owner. And all the owner needs to do to satisfy the federal government is to submit a standardized letter to the U.S. State Department each month and pay taxes every quarter. Some business owners will choose to hire an accountant to make sure these tasks are completed accurately.

S corporation owners can also elect a board of directors, if they choose. Who should those people be? Well, they can be anyone the business owner chooses – including the owner themselves. Most S corporations will select a board that will help the business grow – advisors, mentors and experts who believe in the organization’s mission and have the time to serve.

  1. The Limited Liability Company (LLC) 

Some smaller companies, particularly those with one or two employees, will choose to become an LLCs. An LLC is a lot like an S corporation, save for one big difference: how the IRS treats distributions, which is IRS parlance for profits. When you run an S corporation, you pay yourself a reasonable salary out of company profits and then receive any excess profits at the end of the fiscal year through distributions.

The benefit is that those excess distributions, or profits, aren’t subject to self-employment taxes. That’s not the case if you own an LLC. But the IRS does give you the opportunity to ask for your LLC to be taxed as an S corporation. You need to fill out the right forms and submit them before the deadline in order to take advantage of this benefit.

LLCs also deal with less paperwork, save for an annual K-1 statement. This lets the IRS know what your share of the LLC’s income and expenses are. That’s transferred to your 1040 and taxed like income.

Incorporating your business is a big step, but often a necessary one with a number of benefits. The only decision you need to make is which corporation type best fits your business. A little research and maybe a chat with an expert can help you decide.

Categories
Operations

Things to Consider when Choosing a Location for Your Business

Choosing a location for your business can be very challenging. Many small businesses and startups choose cheap locations as a way to save some funds. Others believe that location has no effect as long as the product is right. However, this decision can have many consequences for your business performance. The wrong location may cost your clients as well as your employees. Furthermore, you have to take into consideration the future requirements of your company. Don’t think just about your current situation. Businesses develop and their needs change. So, don’t limit your business with a bad location. Here are some questions you can ask yourself before choosing a location for your business.

Is there room for my company to grow?

As already mentioned, when choosing a location for your business, don’t limit your search to your immediate need. Keep in mind that your company is likely to grow over time and at some point, you’ll need additional space. This can be dealt with in a couple of ways. Before you settle at the new location, you have to negotiate a lease. One option is to add extra empty space to your lease for future needs. If you can afford this extra space, try to negotiate a shorter lease. Additionally, you can add a clause to your lease that gives you the right of the first negotiation. This means if any adjacent space becomes available, your landlord will offer it to you first.

Is the office at the right location for your key employees?

Consider where your key employees live when choosing a location for your business. Think about whether this location is convenient for them. A long and expensive commute to work may drive them to look for employment somewhere else. A good option is to include your staff in the process of choosing a location. Let them weigh in and pick the right location together. This way, you won’t risk losing them. Furthermore, they will feel more appreciated and will most likely perform even better.

Before choosing a location for your business, think whether the location is convenient for clients?

In addition to your business’ location being convenient for your employees, you have to think about your clients. Ask yourself if the location is accessible to your clients. Transportation costs are on the rise and some people may not be willing to travel to a remote location to do business with you. You might be considering choosing a cheaper space in the suburbs as opposed to an urban location. In this case, decide whether the lower expenses will make up for the possible loss of clients. Additionally, think about whether cheaper rent is worth it more than those clients. Even though we live in a digital age where Skype and video conferencing are lifesavers, nothing is more important than making face-to-face meetings possible.

Does this location send the right signal?

The location of a business sends a message to everyone. Think about what signal you want to send. Your business’ location will be much more than an office space filled with cubicles. It also will be a sign to others how well are you doing. However, this is a fine line to walk on. If you spend too much on luxurious office space, the client will start to wonder if they are paying too much for their service. On the other hand, if you don’t spend enough, it might have the opposite effect. People will wonder about the financial health of your company.

What other businesses are nearby?

Before you buy or rent office space, check out the surrounding neighborhood. Choosing a location for your business should also depend on the amount of competition in the area. If there is a lot of competition, there may not be enough customers for you. Choosing the right amount of competition can keep a small business in business. On the other hand, if there are no similar businesses in the area, you won’t have customers stolen from you. However, this can be tricky. The lack of competition can also mean that there aren’t customers in the neighborhood. To avoid this, do an extensive market analysis to gather more information about potential customers and competition before you settle on the location.

Are there hidden costs you’re not considering while choosing a location for your business?

Don’t choose a location for your business without calculating the full cost. Rent, utilities, construction costs are the most common expenses you will have. However, there are other costs that may not be obvious. They are known as hidden expenses. Consider hiring a professional broker to help you understand your total price. You have to look at the costs associated with the move to the new location. Also, hiring professional movers to help you out with relocation should be added to the final price. Additionally, take into consideration whether you have to do some remodeling in the new space. Perhaps, you’ll need some new furniture. Even the restoration of an old space can be an additional expense.

What is the parking situation?

Another important thing to consider is the amount of parking available at the location you want. Also, think about the potential cost to employees and clients. If parking options are tight, is there another space where employees can park? Additionally, find out if you can reserve some of the more convenient spaces for clients. Negotiating special employee rates and validating clients’ parking tickets are always good ideas. However, they need to fit into your budget. Also, if it’s too costly for your employees to park, they might leave the company for more suitable conditions.

What is the necessary level of security?

Believe it or not, your location can increase your odds of your business being affected by crime. This, in turn, can influence your insurance premiums, along with security measures you may need to take to keep your premises safe. Knowing the potential security risks can help you better prepare and take adequate precautions. Furthermore, having this information on time can save you from a wrong decision.

Author’s bio: Joana Leusin is an experienced content writer with a BA in leisure studies who enjoys giving business and relocation advice. This is why number1movers.ca is the perfect place for her. Here, Joana can use her passion to help those in need of business guidance.