Categories
Human Resource

3 Ways to Reduce Employee Absence

Unplanned employee absence costs U.S. employers a collective total of $225.8 billion every year, which amounts to around $1,685 per employee. Businesses of any size suffer a loss of productivity due to employee absenteeism, but smaller businesses with fewer resources and smaller staffing levels can be the hardest hit. 

Reducing absenteeism is essential if you want to maximize your productivity and profitability. To learn how, take a look at these three ways to reduce employee absence:

1. Provide a Safe Working Environment

Accidents and injuries account for a significant proportion of employee absences but creating a safe working environment can help to prevent this. Not only will you be fulfilling your duties as an employer and meeting health and safety regulations, but you’ll also be safeguarding your workforce and therefore your company’s resources. 

Cultivating a safe working environment can mean providing the right equipment, ensuring employees are well-trained and insisting that employees take regular breaks. However, conducting bespoke risk assessments will allow you to identify and address any health and safety hazards in your workplace. 

2. Implement Infection Control

When employees become unwell, they naturally need to take time off work to recover. Although this is perfectly understandable, it does have an impact on your business. Furthermore, infectious illnesses can spread rapidly through a workplace, which may mean that numerous members of staff are absent at one time. 

Implementing infection control can be an effective way to combat this. Increased cleaning, access to antibacterial and anti-viral hand sanitizers and providing free face masks are just some of the ways you can stop the spread of infections in your workplace. To learn more about using PPE in an office environment, take a look at this informative blog post by Sneeze Guard EZ.

3. Improve Employee Morale

Even when employees aren’t injured or unwell, they may miss a substantial amount of work. In some cases, this can be due to low morale amongst staff or low employee loyalty. A demotivated or disillusioned workforce is likely to have lower productivity levels anyway, so the impact of absenteeism on top of this can have a major impact on your business performance. 

By improving employee morale, however, you can ensure that your staff actually enjoy coming to work and perform to the best of their ability at all times. Increasing employee morale can be as simple as ensuring management staff recognize the hard work that employees put in, rewarding staff for their achievements and providing employees with access to the resources they need in the workplace. When your staff feel appreciated and valued, it can have a transformative effect on their morale and, consequently, their productivity and efficiency. 

Combating Absenteeism in the Workplace

There are times when employees will legitimately need to take time off, which means absenteeism is something which affects every business. However, reducing employee absence can save firms money and increase outputs. Due to this, it’s essential to take a proactive approach to absenteeism in the workplace if you want to maximize your commercial success.

Categories
Operations

Business Improvements for Slow Periods

Covid has slowed down business for all kinds of companies. It can be incredibly frustrating to look at all of the unused space on which you are paying a mortgage or rent. The last thing you may think to do is spend any more money right now. 

When business inevitably opens up again, you need to be competitive. Here are some ways to improve your business now, while business may be slower than other times. 

Examine your Business Expenses

This is a pretty logical step to take during a slow time. If you aren’t busy making money, now is a good time to make sure you aren’t bleeding out money anywhere. Look into employee activity reports, office expenses, vehicles, and other areas of your business to find anywhere that money is being wasted.

Redesign Your Office

If you aren’t planning on doing away with the brick-and-mortar building altogether, it’s important that the office that reopens for business is designed well. This is a great chance to make changes to workspaces, ensure that your office design is in line with company values, and get rid of excess furniture that may be cluttering things up. A superb design company like Key Interiors can help you to revitalize your office more affordably than you may expect.

Look for New Business Opportunities

Covid has changed the world in some ways that are temporary and some that may be permanent. Flexible and adaptable businesses are much more likely to survive slow periods. 

Take the opportunity while Covid is slowing you down to examine how your business functions and see if there are any places for you to create a new product or develop a new service to meet changing needs. 

Can current factory equipment be repurposed to make masks, sanitizer, or other high-demand products? Can deep cleaning services or home workforce management be added to the services your company performs? 

Look for ways to expand your business to meet changing demands. 

Take Advantage of Slow Times

It’s very tempting to put your head in the sand as you wait for Covid-19 to pass and business to pick up, but by being creative and making use of your downtime, you can make improvements that will make your company more successful when business picks up.

Categories
Operations

3 Covid-Safe Systems All Workplaces Need

Companies are learning to create enhanced systems to keep everyone safe from Covid. Some of these systems including using products that can be introduced into the work environment and others are more procedural adjustments. Used in combination, they can create a work environment that’s secure to enter and work inside. 

Here are some Covid-Safe Systems worth employing in the workplace. 

  • Entrance Procedures

When anyone enters the building, they need to go through appropriate Covid-Safe procedures to avoid endangering anyone on the premises.

Floor Decals and Signs

Use floor decals, signs, and people there to assist them to advise what to do. The addition of signs and floor indicators for where to stand or stop for inspection help to reinforce the procedures for people unfamiliar with them. 

Check for Temperature Abnormalities

It’s expected that anyone visiting an office shouldn’t have a temperature. Checking for this using a zero-contact temperature reader is the best idea. This can screen for people who should be asked to quarantine or avoid entering the building due to an elevated temperature reading.

Face Masks and More

Wearing a face mask and washing the hands before entering the main work area is necessary too. 

While a face mask might be removed when sitting in front of a plexiglass screen, otherwise wearing one helps to avoid the potential for spreading Covid to people nearby. 

Also, handwashing prevents accidentally spreading germs through surface contact. 

  • Protective Screens Between Work Areas

One item of personal protective equipment that’s worth investing in is a protective screen. These are usually freestanding and create a visible separation between one space and another. 

These types of plexiglass screens are designed to prevent the free movement of air particles from one zone to the next. They can be used to separate one desk from another. Also, in a retail environment or a reception desk at an office, they can create useful separation between staff and visitors or shoppers. 

Additionally, they can also encourage better social distancing through a forced system, rather than relying on everyone remembering to do it. Just the presence of the screen is a visual reminder to keep distancing. 

  • Separating Workspaces and Seating Areas

Part of social distancing means separating workspaces to place them further apart than they’d normally be.

Space Out the Desks

For some office environments, this will create a space restriction where the office isn’t large enough, but large office space is unaffordable.

Using remote working or working from home for certain employees – ideally as many as possible – can resolve this issue. This way, only the high priority staff who benefit from working from the office should do so. 

Reconfigure the Reception Area and Reconsider Meetings

For seating areas like in a reception or a staff meeting room, it’s preferable to intentionally space out the chairs to allow for greater social distancing. In this situation, face masks should be worn because the distance will be less than normal.

Also, companies running in-person meetings should avoid cramming people into a private office due to the risks of doing so. Use larger office spaces, speak outside, or switch to other means of communication.

By using the above-layered approach to creating a Covid-Safe work environment, anyone on the premises will be immeasurably safer than they would be otherwise. At a time when millions of Americans are being infected, companies cannot be too careful.

Categories
Business Trends

Contactless Payment Solutions in a Post-COVID Economy

As many businesses continue to offer an in-person shopping experience or consider reopening, safety is at the forefront of their minds. Keeping the customer protected helps lower the chances of further shutdowns being implemented in the future.

One of the best ways to provide a safer shopping experience for your customers is to ensure that you have contactless payment solutions to use when they check out. 

But what considerations do you need to make when you are looking into adding these solutions to your business? While the thought of changing the way you currently operate can sound daunting, the truth is that it is much easier than it may seem. To help you provide safer payment options in your business, here are a few tips on offering contactless payment solutions in a post-COVID Economy. 

Consider the Different Types of Contactless Payment Solutions Available

Offering your customers the right contactless payment solutions begins with understanding what technology is at your disposal and which types of payment options your customers are likely to need.

There are currently two types of contactless payment options available: credit or debit cards (Visa and Mastercard) containing near-field communication (NFC) chips and the use of mobile wallets like Apple Pay or Google Pay. Of course, there may be some devices or alternatives that fall outside of these two categories, but these are the two most important ones to focus on if you want your business to offer contactless payment options.

NFC chips offer the ability to pay by getting close to the payment machine rather than by making physical contact with it by inserting a chip into a chip reader or swiping a card. This type of payment option also gained popularity in pre-COVID times because it offers increased security, faster transaction speeds, and more convenience. 

You may also see another term come up while researching this topic: radio-frequency identification or RFID, which refers to a similar technology that led to the development of NFC. But what’s the difference between the two? While NFC does fall into the category of RFID technology, NFC can only be recognized by machines when the item being read is in extremely close proximity to the device, making it more secure and much harder to steal information or accidentally pay for something at a distance. 

With these two types of solutions available in your shop, you can cater to the ever-changing needs of your customers.

What Do You Need to Get Started? 

Being able to offer contactless payment means having the know-how and the right equipment. There are a wide variety of payment processors out there. The key feature to look for while researching them is that the point-of-sale device you choose is NFC-capable. That is what gives you the ability to accept both NFC credit and debit cards or payments made through NFC-enabled phones with wallet apps. 

Beyond this, the company that you choose to partner with will ultimately be a matter of personal preference. Take some time to evaluate your options and weigh the advantages and disadvantages (such as ease of use, overall cost, and complexity of setup) of each company on your list before making a final decision. 

Don’t Forget About Your Online Storefront

Setting up your physical storefront for safe shopping is the key focus of re-opening or continuing your operations without putting your customers at risk. However, taking the time out to ready your physical business by adding contactless payment solutions also gives you an opportunity to assess your online operations and make improvements simultaneously.

This can pose a major problem for customers who may prefer to avoid in-person shopping altogether and stick to the internet. It also makes it impossible for you to run your online business efficiently and grow your operations.

While you are focused on finding the right contactless solutions for your physical storefront, focusing on finding the right contactless payment solutions for your digital storefront is essential as well. For example, let’s imagine that you run a business where you sell a product like CBD oil online that has been continuously rejected by mainstream payment processors. You may need to seek out high-risk payment gateways that ensure you are able to meet the needs of your customers. This way, should they not feel comfortable shopping at your location, they can shop for the same products online and you can continue to operate both your digital and physical storefronts with ease. 

With the right payment processor on your side for both online and offline purchases, you can ultimately offer your customers a greater level of service all the way around. 

COVID-19 has had a massive impact on our lives, from the way that we socialize to the way that we conduct business. In order to overcome these difficulties as business owners, we must adapt to new ways of keeping ourselves and our customers protected. If this is of importance to you and you want to get started, use the guide above to make advancements in payment solutions and give your company the boost it needs in a post-COVID economy.

 

About the Author | Katie Tejada is a writer, editor and former HR professional. She often covers developments in HR, business, recruiting, real estate, finance and law, but also enjoys writing about travel, interiors and events.

Categories
Entrepreneurship

How to Ensure Your Business Reaches its Full Potential in 2021

Experienced professionals already know that a great business idea alone isn’t enough to ensure long-term success. Sadly, many excellent business concepts have failed for one reason or another over the years. And even the most dedicated entrepreneurs may have trouble launching a new business in the current economic climate. The good news is that you can take steps to protect your investment and ensure your company reaches its full potential this year. Just make sure to follow these four tips: 

Focus on Education

For a company to grow and evolve in any meaningful way, its employees need to grow as professionals first. As such, one of the best things a business leader can do to promote long-term success for their company is to invest in training and education now. Hiring a learning consultant to help your team develop new skills and perform with greater efficiency will provide immediate and future benefits. Plus, thoroughly training your staff will make it easier to promote from within and retain excellent employees. 

Set Realistic but Ambitious Goals

2020 was a rough year for most business leaders. However, just because things have been difficult in the past, it doesn’t mean you should stop making ambitious goals for yourself, your team, or your organization. Rather, just the opposite is true. If you want your company to improve, then you have to set realistic, but substantial goals to pursue. Merely going through the motions at work shouldn’t be good enough for you or anyone else. 

Identify New Opportunities

No matter how successful your organization is, a few things will always remain true. There are always going to be new markets to explore. There are always going to be new products you can develop. And there are always going to be better ways to connect with customers. The key to unlocking your business’s potential is –– in many ways –– simply being open to new possibilities when they arise. 

Invest

At the end of the day, money talks. As a business owner, you have an obligation to invest in your infrastructure and your organization to make sure that your employees have all the resources they need to succeed. Note of course that investing in your business can take many forms. It may include purchasing tech upgrades for your staff, for example. Additionally, though, it’s  just as important to “be invested” in your business as it is to support it financially. Small businesses in particular require time, energy, and support from leaders to fulfill their potential. Ultimately, there’s no substitute for old-fashioned hard work.