Categories
Franchise

Serious Franchise Thoughts

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About.com: Buying a franchise is a dream for many aspiring small-business owners.
There are conflicting opinions as to whether franchises tend to be more successful than independent small businesses, but this much is clear: Franchises are expensive to buy, carry the same risks as any startup business and require plenty of sweat equity to make them profitable.
“Buying a franchise is a serious, serious business, and one should contemplate the downside,” says George Naddaff, chairman of the KnowFat! chain of restaurants, who created franchises including Boston Market and Sylvan Learning Centers. “The danger … is that every franchise is a startup.”
Franchising allows entrepreneurs to take advantage of a proven business model and do business under a brand name that already enjoys market recognition and a loyal customer following.
As a franchise owner you will probably get support from your franchisor, which is one advantage over owning an independent business.
Buying a Franchise is Serious Business [About.com]

Categories
Online Business

From Browse To Buy

browse-to-buy.jpgInc.com: Anyone who does business online worries about how to boost Web traffic. But traffic is only part of the story. Equally important is the conversion rate – the percentage of customers who actually buy something. On average, companies report that only 3 percent of Web surfers actually buy, according to a survey by Shop.org, a division of the National Retail Federation.
Fortunately, there are new tools that can help companies convert browsers into buyers. A company can design several versions of its website and use one of many new software packages to track how each design affects the conversion rate. It’s called multivariate testing, and many consulting firms specialize in it. But free tools also are available, including Google’s Website Optimizer.
Below, we look at how two companies boosted conversion rates. Stamps.com, which allows users to print postage and shipping labels from any computer, redesigned its website after testing 12 versions of its site with consultancy OTTO Digital. The company’s conversion rate rose by 20 percent. Vitamin maker Jigsaw Health tested 10 different designs, with help from consulting firm Future Now. The result: The conversion rate rose from 10.3 percent to 19.6 percent. Take a look at the lessons both companies learned from the process. The changes on display may seem small and subtle, but the effect on conversion rates has been anything but.
Turning Browsers Into Buyers [Inc.com]

Categories
Operations

Art of Cash Flow

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BusinessKnowHow: Cash. Most people want more. When running a small business it’s particularly important to monitor how cash is coming in and how much cash is going out. This month, I’d like to take a few minutes to share some ideas on cash flow management as in how you can keep more cash in your business for a longer time.
Periodically re-evaluate your expenses. If you are anything like me your business changes and shifts every 4-6 months and this prompts a necessary re-evaluation of the products and services you are using to run your business.
Hold off on electronics and other purchases for as long as reasonably possible. If you need to invest in a new computer or printer or copier you can save money without sacrificing quality if you can wait a few months to purchase.
Use credit responsibly. If you have access to lines of credit you can use these to finance business purchases rather than paying cash outright. This, in many cases, can give you 20-30 extra days on your money enabling you to save or invest it for maximum return.
Watch out for hidden fees. Yes, there are some “costs” of doing business. However, at least once every 6 months, review what you’re paying for services like office cleaning, credit card transactions, long distance calls, liability insurance, etc.
Get paid more. Another way to manage your cash flow is to charge more for what you do. Institute planned increases in your payment rates over a year or two. Raising your fees as a cash flow strategy only works, though, if your spending remains less than your earnings.
Buy in bulk. This applies to physical products/supplies as well as non-physical ones (such as services). You can often realize a significant cost savings on items bought in bulk especially if you were going to buy them anyway.
Keep track of your discounts and other rewards. We are inundated with special offers, promotions and discounts. Use these wherever you can.
Give special consideration to your customers who pay early and in full. Customers who routinely pay their bills ahead of time, and who are rewarded for doing so, are more likely to continue this behavior which results in more cash inflow for you.
Invoice before, or soon after, performing a service. Don’t wait to send out bills just once every 30 days. This can delay cash inflow for months.
Invest in the growth of yourself and your business. Spend money to market your business, invest in your own learning and get help as soon as possible. The more you put into your business, in a thoughtful and measured way, the more you will get out of it.
Cash Flow Management [BusinessKnowHow]

Categories
Recommendations

Small Business Podcasts

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Small Business Trends Radio: Sometimes it can be hard to determine which of the many small business podcasts will provide what you need. So much audio, so little time.
So we have taken the guesswork out of it for you. We narrowed it down to 100 informative podcasts for small business owners and entrepreneurs.
Most of the following podcasts specifically target a small business audience. Others have a broader business focus. All, however, are relevant to business owners and entrepreneurs. Explore and listen, and see what you think of this list.
100 Small Business Audio Podcasts [Small Business Trends Radio]

Categories
Work Life

The New Work Revolution – Balanced Lifestyle

management.jpgManagement has always been a fashion horse incorporating the latest ‘new’ inventions. They are dreamt up by business-seeking consultants sweeping away the last lot of expensively-bought solutions. Fortunately, business managers have a good deal of common sense and resist the more outlandish offerings in favour of prudent finance, disciplined control and measured risk-taking.
But management really is changing this time because the people being managed have changed. Their education, aspirations, life expectancy, pension needs and knowledge of the options open to them have all developed dramatically in the last ten years.
The ‘Marketing Era’ of the seventies and eighties gave way to the ‘Balanced Life Style Era’ of the nineties. With the dawn of the new millennium we entered the reality of the long-heralded ‘Global Village Era’. You may applaud it, you may deplore it. It is here to stay.
Impose ‘Global Village’ on ‘Balanced Life Style’ and you get a mighty clash of cultures. In the Global Village we all have to compete as never before for our sales. That means more work. In our Balanced Life Style we want to make work only a part of our lives. We expect family, home, leisure, further education and travel to play their part in creating the ’rounded’ and fulfilled person we all aspire to be. So we want less work. Hence the clash.

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JohnBittlestonPhoto.jpgJohn Bittleston blogs at TerrificMentors.com, a site that provides mentoring for those who wish a change in career or job, wanting to start a business or looking to improve their handling of people (including themselves).