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Business Ideas

5 Things I Did Right to Start Seeing Consistent Business Growth, Income and Success!

I was very excited about how I ended 2010. I finally hit a financial milestone.

However, I wasn’t an overnight success. I started this process in 2005 to transform my business from a one-woman freelance copywriter to president of a copywriting and marketing company.

I’m going through all the things I did so you can duplicate my success. Below are 5 things that worked for me:

1. Started attending events. Now, I’m not talking about becoming an event junkie. But I do believe going to events is key to taking your business to the next level.

There are so many benefits from attending events beyond what you’re going to learn from the speakers — networking, connecting with your “tribe,” getting out of your own little world so you can get some fresh ideas for your business, meeting the “movers and shakers” in your industry and more.

In addition to all of that, you also may discover your business starts to take off because you’re finally taking yourself and your business seriously.

2. Started regularly marketing. This one is tough if you don’t have a support system, but it’s crucial if you want to break the feast-famine cycle (either too much or too little business — when there’s too much you stop marketing because you’re crazy busy and when there’s too little you’re in “desperation marketing mode.”)

If you want to have a steady stream of clients and customers and a full pipeline of leads, the way to do that is by regularly marketing. It’s that simple…and that difficult.

But there are 2 things you can do to make this MUCH easier — change your mindset so you put as much emphasis on marketing as you do everything else in your business and implement a system to make it easier for you to follow through and your team to support you.

3. Got in alignment with what I teach. In my case, it meant making marketing my own business as important as marketing my clients’ businesses. In your case it may look different. But the reality is, you personally need to be in alignment with what you teach or how can you possibly stand tall and value your gifts and your brilliance?

Now, I have an important note about this — do NOT use this as an excuse to not move forward in your business. If you feel like you’re not in alignment, then get yourself in alignment. The only way you’re going to transform your business is if you do what you need to do to be an alignment and practice what you preach. (And if you can’t get yourself in alignment, maybe you need to take a hard look at what you’re providing. You might need to tweak your offering — this could be a message from the universe you’re not doing what you’re truly meant to do.)

4. Surrounded myself with the right people. You can’t do it all yourself. If you want to grow your business, you need to get a team in place to support you. Now this is something else that can feel scary — after all, hiring people is a big commitment. So what I would suggest is start small. Hire a VA (virtual assistant) for a few hours a month or a bookkeeper. Then make sure you use that time for revenue-producing activities.

Eventually, you’re going to reach a point where you have a big team working for you. The only problem with that is then you suddenly find yourself spending a bunch of time managing them. That’s when you want to look into getting a COO or a business manager for your business. I was lucky. My husband has joined the business as the COO and that has made a HUGE difference in being able to grow the business.

5. Did what I needed to do to work through my blocks. You may have heard the quote (and I’m paraphrasing) that the best self-development tool is having a business. ALL your obstacles and blocks will show up as you start and grow a business. And don’t be surprised if some of the biggest blocks show up when everything looks good on the surface.

I have 2 suggestions: First, know this is normal and be prepared for it. Second, don’t stop investing in yourself. Whatever you need to do to keep moving forward and busting through those blocks. Maybe you need a coach, a product, or something else. Or maybe you need to finally outsource something you’ve been reluctant to let go of (your copywriting for instance?)

Chances are you know what you need to do to keep moving forward, so what I want to encourage you to do is honor that feeling start taking action.

Which leads me to the last (bonus) tip:

6. Take action. Nothing happens if you don’t take action. The best advice I can give you (other than marketing yourself regularly) is take action. Get those to-do’s crossed off your to-do list and watch your business grow!

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Branding

How Branding Can Lead to a Business’s Success…or Failure

For better or worse, every business out there has a brand.

I say for better or worse because you may not like what your brand is. Your brand could be confused. It could be nonexistent. It could be conflicting.

Brands are more than a logo. Your brand is the core identity of your business.

And if you don’t know what your core identity is, or you never took the time to map it out, then you more likely than not have a confused, conflicting or nonexistent brand.

So why is this a problem? Well, because without a strong brand, you’re going to struggle needlessly trying to grow your business.

You see, you may be getting clients and business, but I can guarantee you’re working a lot harder then you would be if you had a strong brand. A strong brand attracts your ideal clients to you and repels not-so-ideal ones. This is one of the ways you become a client magnet — having a strong brand then promoting that brand through a marketing system. Without this, you’re out searching for clients, rather than simply responding to clients coming to you. It’s a lot more work and a lot more stressful because you’re never sure where your next client is coming from.

If you have a strong brand, that means you have a strong reputation in the marketplace. So people already know who are you and what you do. They know what problems you solve. So if they have that problem, they come to you. If one of their friends has that problem, they refer their friend to you. See how that works?

Now let’s look at the flip side. You have a weak, confused, conflicting or nonexistent brand. People may have heard of you but they aren’t what it is you do. They have no idea what problem you solve, so they don’t know if they need what you sell or not. They don’t know how to refer you. And worst of all, they quickly forget your name or your business name because it has no meaning or value for them.

And if you don’t figure out what your brand is and then do everything you can to continually emphasize and remind your ideal clients about it, then the marketplace is going to decide what your brand is. And you’re probably not going to like what the marketplace decides. (And yes, you need to do both — figure out what your brand is and then consistently market it. If you only do one and not the other, you’re back to the marketplace deciding what your brand is.)

So how do you know what’s going on with your brand? Ask yourself these questions —

1. Do YOU know what your brand is? If you don’t, then you most definitely have a branding problem.

2. Do you know what your brand is but you don’t have a full pipeline of ideal clients?  Then you either have not communicated your brand to your ideal clients or you’re missing the marketing piece. (Or your branding is all wrong for who you want to attract so you may need to go back to the branding drawing board.)

3. Do you have a brand but you keep hearing things like: “Wow, I didn’t realize you did THIS.” Or “I thought you only did that, not this.” Then you have a brand communication and/or marketing problem OR you’ve gotten away from your brand (more on that next week).

4. And of course if you hear things like” “I’m not sure what it is you do.” Or “You’re the best-kept secret” you clearly have a brand problem.

Remember, it’s up to YOU to communicate and market your brand to your ideal clients, it’s not their job to remember you.

Categories
Branding

The Secret Behind Successful Branding (and No, It’s Not About a Logo)

Of all the different marketing tools out there, the most nebulous, and also the most misunderstood, are these two — branding and positioning.

And since they’re misunderstood, they aren’t used correctly, leading to all sorts of problems.

Branding and positioning are extremely powerful. Used correctly, you will magically attract your ideal clients to you. Used incorrectly, and that same power can destroy your business.

So, let’s talk definitions. First, branding. No I’m not talking about logos, colors or slogans. Yes that’s a part of branding. But branding is a lot more then that.

Branding is really about your business’s core identity. (Not your personal core identity, your business’s core identity). That’s probably the easiest way to explain it. And yes I’m simplifying it some — but hang with me.

Branding is what your business represents. What your business is all about. Once you know this, and you have a strong core identity, the logos and colors and slogans all fall into place. But you need to have that core identity first.

Your positioning is how you stack up in the marketplace. How your ideal clients describe you and how you compare against your competition.

Your branding comes first. So the first thing you need to do is figure out your business’s core identity.

Not sure what I’m talking about? Okay let’s start with a quiz. Have you ever found yourself thinking —

* I don’t know what makes me different

* I can’t describe what I do for my clients

* I’m not sure why my clients hire me instead of my competition, but I know they love me — I get great testimonials from them

* I’m not sure and/or I can’t describe what my strengths are

* I’m not sure what I should be offering

* I don’t do anything different than what my competition does

* I can’t compete — I don’t know why anyone would hire me over my competition

* I never know what to say at networking events

If the answer is yes, you have a core identity problem.

So, how do you fix this? Well, I’m going to give you a few tips to get you started.

First off, write down everything your business represents to you. What you do, why this is important to your clients, what your vision is, what you feel your gifts/brilliance is, etc.

Next, write down what you want your clients to think of when they think of you. Write down everything, not just “good service and high quality.” I want you to write down things like “trustworthy, high sense of integrity and honor, expert in the field.” Things like that.

Now, I want you to go talk to your clients. Ask them why they hired you. Ask them how they would describe you to someone else. Ask them what they would say if they were recommending you to someone else. Ask them how they differentiate you from your competition.

Now compare the lists. What do you like? What don’t you like? What “feels” right? What doesn’t “feel” like you or where you want to go with your business?

Once you get a handle on this, you can take that and start building your business around it.

 

Categories
Business Ideas

3 Biz/Marketing Lessons to Learn From Attending an NFL Game

Over the years I’ve attended my share of live sporting events, but I must say there’s a lot to like about live NFL games. In fact, I’d like to share 3 of those lessons below that you too can use to build your business.

1. Know what business you’re REALLY in. Think the NFL is just about football? Think again. The NFL is in the entertainment business and yes the NFL is well aware of that.

At least for the Arizona Cardinals (it might be different at other stadiums) but along with the cheerleaders and a big red bird running around, they also have lots of scheduled little skits throughout the game. Considering how many commercial breaks you sit through when you watch a game on TV, it’s remarkable how little downtime there is during a live game.

So, what business are YOU really in? And chances are, you’re NOT in the business you think you’re in. For instance, you may think you’re a coach and you’re in the coaching business, but truly, do your clients really want a coach? No. They want the results they’re getting from your coaching. (Think about it, people are busy enough, do you think they really want to carve out the time each week or month to talk to you? They’re doing it because they see the value and are getting the results. They’re certainly not doing it because they have an extra hour laying around they don’t know what to do with.)

Focus on what business you’re really in, and you’ll have a much easier time attracting clients.

2. You can’t bore anyone into buying your products or services. Now, I agree the NFL has it a little easier since they’re in the entertainment business. But what about you?

I’m not saying you need to dress up in a red bird costume and run around acting silly. But you do need to be at the very least interesting to your ideal clients so they want to stick around and listen to what you have to say. If you bore them, they won’t be sticking around.

What can you do to more interesting (or, better yet, entertaining) in your marketing?

3. Pay attention to the little things. Again, this just might be Phoenix, but I must say this city has it together when it comes to moving large numbers of people around. (I also experienced this during my marathon participations.) I’m amazed at how fast you get in and out of the games and the parking lots. (They even set up a row of additional bathrooms next to the parking lot in case you didn’t want to wait in line inside the stadium.)

While that may seem like a small thing — after all, you’re not going to a game because it’s easy to park — it really does add to the whole experience. How nice it is to know you can attend a game without being stuck in traffic for hours having to go to the bathroom.

So what “little” things can you offer your clients? What intangibles can you give them that seem small but make a big difference? Maybe you have some great forms or templates you can gift them. Or maybe you attract a wonderful community and you allow your clients to network with each other.

Think about some things you can offer your clients that don’t cost you much in time or money but can really make a difference in how they feel about working with you.

Categories
Business Ideas

3 Tips to Breaking Through Your Business Plateau

There are few things more frustrating than being stuck at a plateau — whether it’s a losing-weight plateau, a business-growth plateau or any other plateaus.

So what do when you ARE stuck at a plateau, more specifically a business-growth one? Well the below 3 keys should put you on the right track to busting through.

1. Are you ready to grow? The first thing you need to look at is your mindset. A lot of times the reason why you’re stuck is because you’re just not ready to grow. It could be any number of things. You’re hiding out. You don’t want to be more successful than your spouse and/or parents. You’re afraid people won’t like you if you’re too successful. Only evil capitalist pigs are successful. You get the idea.

If you have a block like that standing in your way, it really doesn’t matter what you do or don’t do you’re not going to bust through your plateau.

So how do you know if you have a block? Well if you haven’t done any self growth work, I suspect you probably have a block or 2 lurking around. It’s nothing to feel ashamed about — it’s very common. In fact, I would venture to say every entrepreneur, even the most successful ones, encountered a block or 2 in their business growth. It’s just the successful ones had a way to get around it.

One place to start is by doing a little journaling. Take a piece a paper and draw a line down the middle so you have 2 columns. In one column, write down all the reasons why you want to break through this plateau and reach your goal. Then in the second column, write down all the reasons why you DON’T want to reach your goal. Yes, something will bubble to the surface if you don’t brush this off as being silly. And whatever bubbles to the surface will give you the next clue as to what you have to do to get rid of the obstacle.

The other thing you can do (which is my fave) is to hire a coach. Coaches are great for helping you get past your blocks.

2. Do you know what you need to do to grow? You can get past all the blocks you have, but if you have no idea what you need to be doing to be successful, then you’re not going to get very far.

Some of my most successful partnerships are with clients who have their mindset in order and they’re looking for copywriting and marketing expertise. When that happens, look out! Their businesses end up taking off in a really big way.

So how can you tell if you’re in this camp or if your mindset is blocking you? Well, I agree, it can be a little tough to do on your own — there are clues (which I can spot when I’m talking to people but it’s more difficult to explain). One clue is you’re ready to do what it takes to make your investment back. You might be really worried or scared about making this investment in yourself, but you feel confident you’re going to follow through and do what needs to be done. If you feel like you won’t do it, or it doesn’t matter what you do, you’re only going to get X people buying because that’s all you ever get, then you have a mindset block.

Another way to know is if you feel like you’re ready to step out in a big way and this is the next step.

3. You’re in that “uncomfortable” space right before you’re going to breakthrough your plateau and you just need to go a little further. What happens to water at 212 degrees F? It’s turning to steam. What happens at 211 degrees? It’s still liquid.

If you know you’re doing what you need to do to be successful and you haven’t broken through your business plateau yet, it could be you’re about to and you just have to keep doing what you’re doing. You’re at 211 degrees and you just need a little more umph to make it to 212.  (This one is probably the most frustrating of all. I was here so I know what you’re going through. It’s like you’re at Mile 23 of a marathon — which is 26.2 miles — you’ve done all this work to get to mile 23, you just need to walk 3.2 more miles and it’s some of the hardest miles you’ll ever walk. But keep going, you really are almost there.)