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Sales & Marketing

Facebook is Looking More Like Twitter

Facebook just added the @mentions feature, which allows you to include other Facebook users in your status updates. If you use Twitter, the @name symbology will look very familiar to you.
While I haven’t played around with it a whole lot yet, the feature lets you mention another Facebook user, list their name like @mary, and then opens up a drop down menu of all your friends named Mary, from which you can select the actual friend you were talking about.
There is an auto-suggestion feature to help you cull through your list if you know a lot of people named Mary. Once you mention someone using the @, they get a notification and it also show up in their Wall- it’s almost like posting to their Wall without having to go to their profile.
The new feature allows you to include individual users, as I’ve mentioned, but you can also include brand names (through their Facebook pages), events and groups. When you monitor your friend’s status updates, all the links are clickable, so you can see exactly who your friends are talking about and hanging out with.
These changes have a few key implications for marketers.
First, you will gain from fostering overlapping connections within your social networks. If you (like me) tend to update mostly on Twitter, you might want to start spending some time in Facebook too, and highlighting your connections there. This will help “place” you within a social context that will build your reputation and influence.
Second, you will need to be even more careful about what you share online, as there will be greater transparency about what you’re doing and who you’re doing it with if you use the @mentions feature.
Third, you should get into Facebook and get your fan page and profile fully set up, so when people mention you and link to you, you’re putting your best profile forward.
And while you’re in there, please connect with me on Facebook!
RachnaJainPhoto.jpgDr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

Categories
Networking Online Business Success Attitude

Want Attention? Be Relevant

Attention is mediated by a structure in our brains known as the reticular activating system. The reticular activating system (RAS) extends from the brainstem to the midbrain and is the primary controller of arousal and motivation in humans.
The RAS has afferent and efferent pathways, which means it sends data up the brain, and transmits data down the brain.
When sending information up the brain, it is functioning as a processing pathway. When sending information down the brain, it is driving action and behavior.
As the social media space becomes noisier and more crowded, getting attention is going to be more of a challenge.
The best way to get attention is to be relevant.
Adults focus almost exclusively on messages and information which will help them reach important goals, or which are immediately applicable to their current life or career situation.
The best way to get attention is to provide content and information which helps your viewers, visitors, or listeners make a behavioral change.
Whether you want them to start doing something, or to stop doing something, the more you can gain their attention, provide relevant and compelling content, and then make a recommendation for them, the easier it will be to create behavioral change.
And when you’ve been able to create behavioral change- whether it be in the way a person thinks, feels, or acts- you have gained influence with that person, and they are going to see you as much more relevant from then on.
Then your only goal is to remain relevant, which you can do by continuing to share powerful and useful information.
And so on.
RachnaJainPhoto.jpgDr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

Categories
Networking

Too Shy For Social Media?

When you think about getting involved with social media, do you feel stressed out? Negative? Avoidant? Don’t worry, that’s normal.
It can be daunting to think about putting yourself “out there” in terms of engaging in social media. Aside from the real privacy and safety concerns about being so transparent online, it is also easy to see that, in some facets, social media is like a popularity contest- and one in which everyone knows where you’re ranking.
For many of us, it reminds us of high school- where we really wanted to be popular, cool, and hip- but just didn’t know how. And it’s not helped, at all, by the fact that some of our peers and colleagues feel so at ease swimming in the social media pool.
Underneath the shyness may be a feeling of discomfort- both of learning the new paradigm and then investing in it. We may use excuses of “social media is just a fad” or “serious businesses don’t use social media”, but, unfortunately, we’d be wrong on both counts.
Research suggests that the largest companies will be investing heavily in social media over the next few years. If you don’t dive in pretty soon, you might miss the party all together.
So what is a social media wallflower to do? Here are some tips to get started gently and easily with social media:
Determine how much you are comfortable sharing within the online space. Some people will be fine talking about their spouse, their work, and their pets- but not their children. Some people will feel more comfortable sharing about just their work and personal interests, sans family information or photos. There is not “right” or “wrong” way to participate, so you should always do what makes you the most comfortable. Realize, too, that certain social sites may require more “up to the minute” updates (think of Twitter, for example), which may not be quite your style. Create some guidelines for what you’d be comfortable sharing with complete strangers who may, eventually, become part of your professional network.
Focus first on a professional social network. One of the easiest, and most familiar, ways to step into social media is by using professional social networking sites, such as LinkedIn. This site allows you to contribute professional data, and to connect with others around your professional network. Given that this site is quite similar to creating an electronic resume or CV, even the shyest person should be able to complete the profile process quite successfully. There is more to using LinkedIn, of course, but getting your profile up is the first step.
Read the instructions. Be sure you understand what kind of data each site collects, and how it uses or shares your information. On some sites, data you provide will be automatically shared (public/viewable) with other users. So clarify how the site uses data and set your privacy settings appropriately.
Start small. Like any new skill you want to acquire, it is best to start small. Select one or two sites to start with, and gradually add on others as you move forward.
And who knows? One day you may find yourself participating, sharing, networking- and loving every minute of it.
RachnaJainPhoto.jpgDr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog