Tag: social media marketing

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Sales & Marketing

Building Your Fan Base: A Case Study

As some of you may know, I’ve recently taken up social dancing in a big way. Now, I tend to do everything in a big way- really digging into something for a few weeks or months until I’ve gotten whatever I wanted from it. I change hobbies often, but I’m super committed while I’m there.

Anyway, I’ve been taking a mix of private lessons and classes at Dance Bethesda, learning, so far, the basics of foxtrot, waltz, salsa, tango, rumba, and swing. The instruction has been top notch, and I’ve made significant progress in just a few weeks. My instructor is talking about me taking part in my first competition by November of this year; it might be my very own version of “So You Think You Can Dance?”

The reason I wanted to write about my dance studio today is that they are doing several things very well in terms of creating a fan base and following. The strategies they are using are ones you can use, too, to build your fan base through social media marketing.

Strategy #1: Be as inclusive as possible. One thing that impressed me, a lot, about joining the studio is how friendly and welcoming everyone has been. Of course, it is called SOCIAL dance, but a key strategy is to make newcomers feel welcome and included. We all have some anxiety about being the “new kid on the block”, whether in real life, or online, so be as welcoming and inclusive as possible. You might include a warm and friendly welcome video on your site, or you might make a special effort to reach out to new followers or friends. Whatever you do, make people feel welcome- they will stick around much longer.

Strategy #2: Start as early as possible. Dance Bethesda is just rolling out a kids dance program, starting ballroom and latin dance lessons for children as young as 5. Not only will this help them build another level to their training and instruction, but it’s a smart long-term customer strategy. It’s likely that these kids will continue to take part in studio activities for multiple years, and they are likely to get their parents involved too. For you, think about how you can broaden or widen the range of people you work with. You might create some infoproducts, or do some live trainings, or offer new products or services to aid more people across the business cycle. When you start early, you create longevity and lifetime customer value.

Strategy #3: Spice it up. Dance Bethesda not only offers lessons, but they also offer training for competitions, as well as dance focused cruises. They hold weekly dance parties for all sorts of holidays, and try to keep their clients interested and learning. How can you offer new and unexpected value to your network, so that they are continually learning and investing with you?

Strategy #4: Integrate your marketing. The studio uses online and offline methods to drive people to the door. They are using Facebook and email newsletters, for instance, and also advertising in the local neighborhood. Although most of us probably focus on online methods, offline ones still work. And you can build a stronger business by using both. Don’t overlook the fact that some of your future best customers can be right outside your front door.

Strategy #5: Have fun with it. Dance Bethesda has a lot of fun- and they share it. New pictures are posted regularly on their site, and they continually invite you to take part in the fun. How can you create a fun or more exciting experience within your business? Remember, everybody likes to feel like they are part of something cool and unique and interesting and enjoyable. How can you bring these qualities into your business more fully?

And the final strategy, of course, is to track your progress and give the process time to work. Tracking helps you know what’s working, so you know what to do more of- and being a little bit patient gives your marketing time to take root and grow strong.

If you want to build your social media fan base, these strategies will help you do so more successfully.

RachnaJainPhoto.jpgDr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation.  Rachna works with speakers, consultants, authors, and small business  owners to develop and execute effective social media marketing  strategies. Her proprietary persuasive social media  process (sm) focuses on building influence, credibility and  visibility online. This translates into greater recognition, increased  website traffic, faster lead generation, a shorter sales cycle, and  more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

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Online Business Sales & Marketing

The Basics of Content Syndication

Content syndication is a hot topic in social media, and there is a lot of confusion about what it is, and how to do it. In the most basic sense, content syndication refers to the process of efficiently distributing your content around the internet.

Since effective content syndication does require a little bit of technical know-how, most people’s eyes glaze over when they hear about it. The problem is that if you’re ignoring the power of content syndication, you are only getting about 1/3rd of the value from your social media efforts as you could be.

Done correctly, content syndication can help you accomplish four main business goals. It can help you generate more targeted visitors to your website and blog, it can help you improve your search engine positioning, it can help you build your following, and it can build your expert status. All of these are valuable outcomes for a process which doesn’t really take a lot of time.

One of the biggest mistakes entrepreneurs make is in creating content (for their sites, blogs, teleseminars or trainings) and then only using the content one or two times. This means that your time to create the content is only paying off minimally.

Far better to repurpose your content into multiple formats, and be able to use it multiple ways, so that you are getting maximum value from the time you spend creating the material in the first place. Repurposing efficiently and regularly is one of the key underpinnings of an effective content syndication strategy.

An example of repurposing your content would be to take a written blog post, convert to an audio (instant podcast), turn to a slideshow, and then convert to a video. Your one blog post then becomes deployable in multiple formats, and can be sent out to the various article, audio, and video sites. So, in essence, you get four times the value for your content. There are multiple other ways to repurpose your content, and you’ll find, as I have, that once you get good at doing it, it’s kind of addictive.

So now that you understand the background of content syndication, let’s look at some easy ways you can get started:

1.   Make use of RSS. RSS stands for “really simple syndication” and is one of the easiest and fastest ways to start syndicating your content. RSS is a technology which takes your content and puts it into a special format (you don’t need the details) so that the content can be shared easily and republished across the internet. The majority of the open social sites use RSS. You can find the link to your RSS feed by searching for the RSS icon, which often looks like the icon at the beginning of this paragraph. Sometimes it’s colored differently, but this symbol denotes the RSS feed. What the RSS feed represents is an aggregated container of that content.

To actually start using RSS, you can take your RSS feeds (such as from your blog) and submit these to RSS search engines, such as Bloglines, Blogpulse, DayPop, and Feedster. (There are many others, this is just a partial list.) The idea is that the RSS format allows for content to be deployed and shared in a consistent and standardized way. When submitting your blog’s RSS feed to these search engines, you are increasing the likelihood of your content being found, and, also, potentially giving others the option to republish your content with attribution to your site.

You can also submit RSS feeds from your Twitter account, as well as other social sites. There are specialized software programs that can help you rapidly submit your RSS feeds as well.
RSS submission is one of the easiest ways to get started with content syndication.

2.  A second strategy for getting started with content syndication is to send your blog updates to your Twitterfeed. If your blog is built on WordPress, you can configure a plugin such as Twitter Tools to send blog posts to your Twitterfeed. This is a great way to drive traffic to your site, especially if your titles are compelling, and you don’t overtweet your new content. Since Twitter updates are searchable, you can find yourself getting first page ranking in Google for your content. This listing may not last, as tweets are constantly updated, but it’s a good way to get your content out in front of more people.

3.  A third simple strategy for content syndication is to import your blog posts into Facebook and LinkedIn. You can use the Notes application in Facebook to get your blog posts publishing in there, and you can use the WordPress application in LinkedIn to get your blog content published there as well. Again, if you focus on highly relevant content, and use strong titles, you will see clickthroughs to your site. Importing your content into these sites also helps establish your expertise and credibility, and can grow your brand following.

While there are many other content syndication strategies you can use, these are three solid strategies to get you started. As you invest more fully in content syndication, you’ll find that your online following grows, that you get more opportunities, and generate more leads into your business.

Content syndication is an important step in the chain of social media profitability. Get started using it today.

To get 4 weeks of focused training on content syndication and repurposing, check out From Platform to Profit.

RachnaJainPhoto.jpgDr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation.  Rachna works with speakers, consultants, authors, and small business  owners to develop and execute effective social media marketing  strategies. Her proprietary persuasive social media  process (sm) focuses on building influence, credibility and  visibility online. This translates into greater recognition, increased  website traffic, faster lead generation, a shorter sales cycle, and  more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

Categories
Sales & Marketing

Facebook is Looking More Like Twitter

Facebook just added the @mentions feature, which allows you to include other Facebook users in your status updates. If you use Twitter, the @name symbology will look very familiar to you.
While I haven’t played around with it a whole lot yet, the feature lets you mention another Facebook user, list their name like @mary, and then opens up a drop down menu of all your friends named Mary, from which you can select the actual friend you were talking about.
There is an auto-suggestion feature to help you cull through your list if you know a lot of people named Mary. Once you mention someone using the @, they get a notification and it also show up in their Wall- it’s almost like posting to their Wall without having to go to their profile.
The new feature allows you to include individual users, as I’ve mentioned, but you can also include brand names (through their Facebook pages), events and groups. When you monitor your friend’s status updates, all the links are clickable, so you can see exactly who your friends are talking about and hanging out with.
These changes have a few key implications for marketers.
First, you will gain from fostering overlapping connections within your social networks. If you (like me) tend to update mostly on Twitter, you might want to start spending some time in Facebook too, and highlighting your connections there. This will help “place” you within a social context that will build your reputation and influence.
Second, you will need to be even more careful about what you share online, as there will be greater transparency about what you’re doing and who you’re doing it with if you use the @mentions feature.
Third, you should get into Facebook and get your fan page and profile fully set up, so when people mention you and link to you, you’re putting your best profile forward.
And while you’re in there, please connect with me on Facebook!
RachnaJainPhoto.jpgDr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

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How-To Guides Sales & Marketing

3 Secrets of Great Content Creation for Social Media

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Social media is about valuable communication. Of course, “valuable” is a subjective term, but typically refers to content which educates, engages, or entertains. Great content makes the difference between getting noticed and being ignored.
There are 3 main secrets for great content creation, especially when producing for the social web:
1) Listen to what your visitors want and need. Do you see questions coming up again and again within your area of expertise? If so, this highlights a need your visitors have. This happened a few times recently on Twitter, when a few different people asked for input on various WordPress plugins and techniques. I was able to respond to several of these, which helped me realize more about what kinds of questions people were having with WordPress. It also enabled me to learn something from others who responded to the requester. Great content is in the eye or experience of the user, and most often addresses a question, provides a solution, or moves the person to think differently about their current situation.
The best way to create great content using this principle is to keep track of the questions your clients ask most often, and creating content to meet this need. Another way to use this principle is to pay attention to the media and see what kinds of questions reporters are asking about. You can get reporter queries by using the free (and excellent) service at HelpAReporter.com. By monitoring what journalists are asking for, you know what kinds of questions people have and want answered.
And here’s another benefit: if you track what reporters are looking for, and create content around this, it not only adds to your blog, but it can quickly position you as an expert for future requests. I routinely publish blog posts based on interviews I give, and then use these to create instant credibility to get additional interviews.
2) The second way to create great content is to keep learning. I spend several hours per week taking in new ideas, reading up on new technologies, and improving my knowledge in several key areas. Not only does this keep me inspired (which is crucial to my personal happiness and productivity), but it also helps me speak intelligently about trends and emerging technologies, which boosts my expert status even further. This has been helpful in attracting and retaining clients, as well as helping me get out in front of the media. If you’re not making time each week to take in new ideas, do add this into your business development process. New ideas in means new ideas out.
3) Put parameters around your content production. I first read about this strategy in a book on thinking creatively. Basically, the process involves setting limits around an idea, and coming up with the most creative solution or outcome you can think of. So, for instance, I sometimes try and create the best blog post I can in 3 minutes or less. In this case, time is the limiting parameter. Research has shown that you come up with some of your most interesting ideas when you have two or more parameters in place.
This principle is demonstrated in the very popular “top 10 lists” and other similar content- people have asked a question: “How do I create great graphics for less than $10?”- and the two defining parameters are great graphics + low cost- and then they go searching for resources to meet these criteria. These kinds of lists and resource listings tend to be highly favored and widely repeated.
The whole goal of creating great content is to connect with your ideal market and create dialogue with them. Focus your tools, resources, and energy towards being interested and interesting.
You might just get a whole lot of people talking.
RachnaJainPhoto.jpgDr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

Categories
Online Business

Social Media: Strategy First, Tools Second

One of the biggest benefits of social media marketing is how easy it is to get started. Anyone can sign up for a Twitter account, or a Facebook account and start using them right away. It’s easy to put up a blog, and, of course, to engage in the conversation.
But the thing to remember is that the ease of use of social media tools does not directly correlate to how effective they will be for your business objectives. Stated another way, you need to think social media strategy first, and tools second.
Very often, people get overloaded with social media simply because they don’t have a strategy. Someone says they should be on Facebook- so they join. Someone says to get on Twitter, so they do. Someone else says to stay connected via LinkedIn- and they do. And it goes like this, on and on, because the number of sites you “should” be on will never stop increasing- and there are hundreds more social media sites coming online each day.
If you constantly jump from site to site, you risk wasting time and losing money.
Instead, start by considering your social media strategy. If you don’t have one yet, let me offer some suggestions and advice for building one:
1) Understand what business objectives you want to reach by engaging in social media. Business objectives might include outcomes such as increasing your network, becoming more visible, positioning yourself as the top expert in your field. Business objectives may also include outcomes such as growing your database, increasing blog visitors, and improving your online reputation. While several of these can be accomplished in parallel, for the most part, stick with one objective at a time. What is the one outcome right now that would move your business forward in the most significant way?
2) Acknowledge the time frame for your business objective. Social media is not a quick hit strategy and it can take a certain amount of focused effort to start seeing returns. If your time line for results is too short, you will feel like you’ve wasted time. If your time line is too long, you’ll feel frustrated, when it seems like results aren’t happening fast enough. For example, if you want to add 100 names to your database, you can probably accomplish this in 4-6 weeks. If you want to position yourself as the top authority in your niche, it will probably take a bit longer, especially if there is a reasonable amount of competition. Right-size your time line to the size of your business objective.
3) Focus on depth rather than breadth. While it can be tempting to be join 100 social media sites, you risk spreading yourself too thin, and diluting your resources. Better to select 2, 3, or 4 sites which you can commit to participating on regularly, than joining 100 sites you never have time to access. Repetition is an important element of building recognition and reputation. Focus deeply on a select group of sites, and participate as fully as possible.
4) Test your levels of participation to define how much is enough. There will be a sweet spot in terms of time put in and results obtained. This is true for any business process. Try participating very fully for two weeks, and see what your results are. Participate slightly less often in week three, and see if your results change. By focusing on measuring one specific business objective, you’ll have a good sense of how much effort you need to make on the social sites in order to reach your desired results.
5) Adopt new technology thoughtfully. There are multiple tools you can use to implement your social media strategy. Typically, you want to use the tools which are easiest, most cost-effective, and which provide the best results. Don’t adopt every new technology blindly, but then, on the other hand, don’t delay when a new technology can help you accomplish your business goals faster or easier.
Remember, the ease of use of social media tools does not correlate with their effectiveness in your business. Craft your strategy first, and then use tools to execute it. That’s the right order for business success.
RachnaJainPhoto.jpgDr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog