Categories
Sales & Marketing

Spiders or Peeps? Why Writing for SEO Can Hurt Your Website Rankings

In my copywriting trainings, this topic invariably comes up. And usually it’s because I’m questioning my students’ choice of words on their websites or other online promotional copy.

“I chose that word because it’s a good SEO keyword,” they say.

Ah. It may be a good SEO keyword but it’s certainly not a good people word.

But before I get too far down this path, let me give you all a little background info. SEO stands for Search Engine Optimization. What that means is you make your website and other online copy “search-engine friendly” so the search engines will rank you high for your chosen keywords. (Like on the first page when someone does a search for that keyword.)

One of the main tactics used to optimize your site is to scatter your chosen keywords throughout your copy (the frequency and positioning seem to change depending on how close the Moon is to Jupiter so I’m not going to even go down this path today.)

Why do you want that? Presumably so you get more online visitors to your site.

On the surface, it makes sense. Your website ranks high on the first page when people do a search for your keywords, they see your website and click on the link.

Easy, right?

Well…

First off, SEO (like everything Internet-related) has changed. A few years ago, SEO made perfect sense. That WAS the main way people found things on the Internet.

However, with social networking taking the world by storm, and more people on Facebook and YouTube then Google, people using the search engines have dropped significantly.

Now, that’s not to say you don’t need to take the search engines into consideration. There’s no question people are still using the search engines. But their searching habits have changed. Now they’re more likely to search for you after hearing about you via offline methods (like newspapers, magazines, television, direct mail, speaking, meeting you at an event, etc.)

Of course, people will still do generic searches for keywords that relate to what you sell. But trying to get yourself on page 1 of those rankings can be really difficult. And with Google changing their algorithms every time the wind changes directions, you can be on Page 1 one day and knocked down to Page 20 the next. (Also known as the dreaded “Google Dance.”)

So what do you do?

Well, my thought is while optimizing is not a bad idea, I wouldn’t put too much energy into it. And I certainly wouldn’t put words that sounded weird or off to my ideal clients on my online materials even if they were strong keywords. (Look, if you’re going to do all this work to get your ideal clients to visit your site, do you really want to turn them off with bad writing and poor language choices?)

Google and all the other search engines are going to reward you if your website isn’t deceptive, offers great content, and the content changes regularly. If you do that, the search engines WILL like your site regardless of your SEO. (You might not end up on Page 1 but the search engines will regard you fondly and will probably not move you around too much during any dances.)

And the reality is, it makes far more sense to focus on other avenues for people to find you. Be active on social networking sites, post articles, upload video, blog more. All of these things will increase your visibility out in that wild world we call the Internet FAR more than simply focusing only on SEO.

And if you focus on those activities, then you can put your very best writing on your website — the kind of writing that will make your visitors eager to learn more about you and do business with you — instead of suffocating your copy with keywords that may make those very same visitors click away.

Categories
Entrepreneurs Entrepreneurship People & Relationships Starting Up

Could You Succeed as an Entrepreneur? Look for These Signs

Entrepreneurs have a knack for seeing opportunities where others don’t. If you see 2010 as a good time to start a business despite the recession, then you may have an entrepreneurial perspective. Now you need to know if you have some of the other characteristics of successful entrepreneurs.
What helps entrepreneurs these days is that virtual business models put more emphasis on talent and less on administration and infrastructure. After all, e-commerce solutions can give you an instant storefront presence and credit card processing services can handle your receivables, and SEO can give you access to online customers with a minimal up front investment.
So now all you need is the right set of skills and characteristics. Consider whether you have the following ingredients of successful entrepreneurship:
1. Talent.
You should be able to identify at least one area of ability that makes you stand out from the crowd. This can be anything: technical expertise, sales skill, marketing insight, or logistical know-how. Since small businesses are talent-driven, you have to start out with the belief that you have the raw material with which to compete and succeed. It helps if your skills happen to be in areas with growing demand, such as health care or computer technology. If you have medical knowledge or a skill such as Web design, you may have a little wind at your back.
2. A new or different perspective.
“Me-too” businesses have a tough time making a mark, especially during a weak economy. Your business should be founded on the idea that there is a better way to do things. Ideally, you should have enough experience in your chosen industry to be familiar with the normal way business is done, and to have developed some unique insights as to how that can be improved. Being able to clearly articulate a differing perspective should be central to your business plan. In turn, it should also become the vision you communicate to everyone you hire, and the selling proposition you use to pitch potential customers.
3. A business network of connections and affiliations
Experience is valuable not only for knowing how other companies do things, but also for helping you form a business network that will get your new company up and running more quickly. Remember, people–especially business-to-business customers–can be reluctant to do business with a start-up. You should have some contacts who respect you enough personally to take a chance on your new business. Of course a network of contacts can also help you identify potential investors, suppliers, and talented employees. If you need to build your network think about joining a business community of interest.
4. A war chest.
Don’t start your business venture unless you have identified sufficient funding to not only get started, but to keep your business running through the inevitable lean months at the beginning. Many businesses are forced to go under just as they would be starting to gain some momentum, simply because they underestimated the amount of time it would take for profits to start rolling in. Funding can be from your own savings, outside investors, or loans. Of course, external sources of funding are harder to come by in a recession, but you can use techniques such as virtual offices to reduce the need for this type of funding.
5. Ability to take risk.
You should start any new business with a commitment to succeed, but an acceptance of the risk involved. Entrepreneurs are often people who are willing to trade a sure thing working for someone else for even a risky chance at running their own show.
6. An eye for complementary talent.
Once you start hiring people, you should think in terms of rounding out the team rather than looking for people just like yourself. It can be a mistake to have too many would-be leaders in one organization. If you have an independent and visionary outlook, you might do well to complement that with a strong administrator who can take care of the details.
7. Persistence.
Not only does it take a long time for a new business to gain traction, but entrepreneurs often don’t succeed on their first try. As long as you have confidence in the first two items on this list–your talent and your unique perspective on the business–you should be willing to keep trying.

Categories
Online Business

Five Easy Steps To Starting an Online Business

Even with the ongoing recession, building a business online remains a viable approach for any new start-up. Why? Well, while even online retailers are feeling the pinch of a tight economy, they are also expected to pick up market share at the expense of traditional retailers during this downturn. So, an online approach is both more sustainable during a slowdown and a way to get more out of the next economic recovery.
According to a recent study of 151 online retailers, most expect growth to slow over the next year, and most are seeing the recession impact their bottom lines. However, 80 percent of the survey respondents see online retailing as better equipped than traditional retailing for countering the effects of the recession. This is why online retailers should continue to take market share from more traditional competitors.
However, that does not mean that all online businesses will succeed. There are some fundamental steps that will help an online business get off the ground more smoothly.
1. Research Online Demand For Your Products and Services. Online Research should help you determine several quantitative facts about your potential market, including overall size, demographic makeup, growth rate, and income level. These facts can serve as an initial reality check on your business plan, as well as help you make initial projections about the scope of your business. Beyond the quantitative benefits though, some fundamental market research should help you form a mental picture of your typical customer. This mental picture can subsequently inform a variety of other business choices, from web site design and development elements, to where to promote your site, to what range of related products or services to offer.
2. Understand Who Is Your Competition. Your market may look attractive in isolation, but next you need to assess the competition. Who are the market leaders, and what are their strengths and vulnerabilities? Who are the new entrants into the market, and which ones are picking up market share? Knowing your competition will help you determine where you fit into the marketplace, and this in turn will influence your product, promotion, and pricing strategies.
3. Back-Office Infrastructure Payment Processing. For one thing, an online business relies on a technology infrastructure that is affordable and yet will stand up to spikes in volume due to seasonality or successful promotions. Then there are key details such as credit card processing -and a merchant account– things that make the buying process as seamless as possible. For most start-up businesses, basic infrastructure issues such as the technology platform and credit card processing are outside their primary areas of expertise, so outsourcing solutions should be considered. Always compare credit card processing prices and merchant account prices before you select the one that best fits your business needs.
4. Attractive Website Design to Increase Traffic and Conversions. Now you can think about setting up shop. That’s precisely how you want to think about web site design–it is your place of business. The look and navigation of that Web site help you project an image to your customers. Are you hip, or are you traditional? Are you complex, or easy to access? Different positioning calls for different images, but there are two universal rules to website design: don’t look amateurish, and don’t make it difficult for visitors to make a purchase. This is another area where outside, specialized help can make a big difference, as opposed to spending time on something beyond your reason for being in business.Compare Web Site Design Prices to select the one that best meets your needs.
5. Use Internet Marketing and SEO to Promote Products On Your Web Site. An online business should focus its promotional strategies on capturing an online audience. This means some non-traditional promotional strategies, such as search engine optimization (SEO) and internet marketing. SEO helps associate your product or service with Internet searches on related topics. Internet Marketing allows you to pay for Internet advertising according to the amount of activity it generates, and to monitor the results of that activity. Because the Internet is still a relatively new business medium, promotional techniques and consumer behaviors are changing rapidly. Fortunately, there are internet marketing specialists who can help you stay abreast of evolving strategies in Internet marketing. Use an online service to find and compare SEO prices and internet marketing price quotes.
Summary
Overall, there are two important principles to apply when starting an online business:
1. Your business plan should represent a combination of traditional business methods and techniques specific to the online medium
2. You should identify the tasks where your organization can add value, and outsource functions outside your primary expertise.
Applying these principles using the steps described above, should help you get your online business off to a successful start.

Categories
Branding Business Ideas Customer Service How-To Guides Online Business Sales & Marketing

Making the Most of your Online Marketing Efforts


If you’re starting a business right now, marketing can be one of the first efforts to take a hit. After all, why should you market products aggressively to customers who aren’t ready to spend?
Cutting back on marketing efforts right now is actually a pretty risky move- studies show that companies who increased or maintained marketing budgets during lean times are rewarded with more sales as the economy begins to pick back up. According to McGraw-Hill research, companies who increased or did not change marketing budgets during the ’81-’82 recession saw significantly higher sales growth within five years- over twice as much as those companies that chose to cut back.
So how do you design and implement an online interactive marketing strategy on a shoestring budget? What can you save on when contracting for services? Here’s a quick primer on choosing an online marketing company and forming the contract you want- at a price that’s within your budget.
Evaluate your requirements.
Do you already employ online marketing strategies such as email blasts, customer follow-up emails, or search optimization strategies? If you’re already working with an online marketing firm and are unhappy with the services you’re receiving, the price you’re paying, or both, figure out exactly what you need before you switch or begin to negotiate. Do you want to build relationships, increase brand visibility among certain customer groups, or stay in touch with existing clients? Evaluate your needs before choosing- or choosing to stay with- a company: List the services you want and how much you’re willing to pay.
Re-negotiate.
If your current online marketing firm is meeting your needs, you can still negotiate on price. Most of the time, this means contracting for additional services or a longer term- a better deal in the long run if you’re working with a reputable company. You may be able to get discounted services simply by asking, especially if your contract is about to expire. Trying to re-negotiate your existing contract- if you have one- is a step you should take before looking for a new provider.
Use smart bargaining tactics.
If you’ve narrowed down the field of providers to a few worthy contenders, try to negotiate with each to get the best deal for services. Most vendors are a bit more flexible and open to bargaining near the end of the month or the end of a sales quarter. You can ask for more services, an extended agreement, a payment plan, or any other compromise that reduces your out-of-pocket-cost. Up-front payments (retainers) are usually not negotiable- most vendors will require some monetary outlay before beginning work.
Get a written estimate or service quote.
These usually serve as previews for the final contract. It should be specific, but not too specific- it can be a good idea to split projects into phases if you’re using several different strategies. You should have access to all necessary information (graphics, advertising agreements, affiliate information) in the event that you ever decide to use a different company for later efforts. Make sure that you compare several different service quotes to get an idea of the “going rate” for services- this places you in a better position to negotiate.
Make sure you can track efforts.
Make sure you know how results are tracked. Will you be able to monitor key information (web traffic, conversions, etc.) yourself? Make sure you know how results of the marketing strategy will be measured.
Online marketing is one of the most effective methods of sales generation. Make sure you shop around for a company, compare price quotes, and ask for references. A good firm won’t ever “guarantee” a certain search engine result or output, but will be able to accurately track the results of their efforts. Spending on marketing is effectively investing in future sales- make sure you invest wisely.
MerrinMuxlowPhoto.jpgMerrin Muxlow is a writer, yoga instructor, and law student based in San Diego, California. She writes extensively for Resource Nation, a company that provides resources for business owners, and is a frequent contributor to several sites and programs that offer tools for entrepreneurs, including Dell and BizEquity.