marketing strategies – Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2024

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It can make good marketing sense to partner with a nonprofit or cause.

Consider what my marathon friends did when they were raising money to participate in the 3-Day Walk (you walk 60 miles in 3 days to promote breast cancer awareness and raise money for research). They approached a local restaurant called Backburner, which was famous for their cinnamon rolls. For a week, every time someone bought a cinnamon roll, they donated $1 to my friends for their walk.

I personally hadn’t heard of the restaurant, but when I found this out, my husband and I went and had breakfast there (complete with a cinnamon roll of course!).

So this turned into a win-win for everyone. My friends won because they were able to get donations for their walk. Susan G Komen won because they got more money to donate to research. The restaurant won because they got additional promotion and good will, helping out a good cause. And I won because I got to eat a yummy breakfast and discover a new restaurant. (We’re ignoring the calories I consumed there.)

More than ever before, consumers are socially-minded. In many cases, they want to know the businesses they patronize are also socially- minded. Connecting your business to a good cause is about more than just making yourself “feel good”; it can also make good business sense.

So what are some ways to start? (Other than writing a check.) Well, here are a few ideas you can use:

1. Jenn August did a whole telesummit around giving money to various causes. You could do the same.

2. If a summit is too much work, just do one teleclass, charge a low fee, and let people know proceeds will also help support your cause.

3. Have a sale and let people know a percentage of proceeds are going to support a nonprofit.

4. Offer to give a product of yours for free if people donate. Or, put together a special teleclass only for people who donate. (I would put a time frame around this if you do – for instance, allow 48 hours or a few days to donate.)

5. Put links to your favorite nonprofits in your newsletter or on your website. (But don’t make it so prominent you encourage people to click away from your site and not support YOU.)

6. Give away your time. If you’re a service professional and you find your client pipeline has slowed down or dried up, donating your time to a nonprofit can be a good way to jump-start your business. The exposure can help you find new clients, and you can make it known you support their cause. (And don’t forget to get a testimonial.) Now, be careful with this strategy. I’ve used it myself, but make sure you don’t go too crazy donating your time or you could end up getting really stressed- out when you client work picks up again.

But whatever you do, make sure this is coming from the heart. People can sense if you’re not being sincere, so make sure you truly do believe in the cause, if you’re going to publically help support it.

Of all the mascots I would expect a high-end luxury hotel to have, the lowly mallard duck is certainly not one of them. And yet, that was what greeted me when I stepped into the Peabody Orlando Hotel.

There is an actual story behind the ducks (which is printed on the napkins) but the reality is the story is less interesting than how the hotel has built a brand around ducks.

First, you have the “March of the Ducks” — at 11 am the ducks “march” (or more accurately waddle) on a red carpet to spend the day in a luxurious fountain. This fountain is located in the middle of the hotel and is actually quite a nice place to get a little work done or enjoy a coffee and cupcake (while watching the ducks splash around). At 5 pm they then “march” (waddle) back to their Duck Palace to enjoy a duck dinner and a “quiet evening” together.

Now the fact they make this an event — with marching music, a red carpet and an actual Duck Master (which is trademarked — yes if you were thinking about hiring a Duck Master for your own Duck March you would be out of luck) is one thing. But the ducks are also front and center to their branding.

There are ducks on the carpet, duck soaps in the rooms, drinks named after ducks, ducks embroidered on the staff’s clothes — the list goes on and on. It’s all quite tastefully done and the ducks are elegantly and subtly woven throughout the hotel’s brand and image.

Now the real question is, of course, is it worth it? Only the Peabody knows for sure but from the outside it certainly appears like it is.

First off, remember where the Peabody Orlando is — it’s in Orlando competing against Disney World (who knows a thing or 2 about branding themselves) Universal Studios and other theme-oriented attractions. Without the ducks, the Peabody would be a very nice, high-end hotel that would be like every other very nice, high-end hotel. With the ducks, now you have your own attraction. Now you have something to talk about. Now you have something your kids might want to see almost as much as Mickey Mouse.

(Now there is another Peabody, complete with ducks, in Atlanta as well. The Atlanta Peabody certainly wouldn’t be in competition with Mickey and company, but I suspect there’s enough other competition with high-end hotels and history that the ducks earn their keep there as well.)

One of the main ways you can successfully market yourself to an affluent clientele is to provide an experience. People like experiences. It gives them something to talk about (or write ezine articles about). And if you wrap an experience inside your brand, you just transformed yourself from a “good” business to something extraordinary. And extraordinary is what gets people to notice, to “take a chance on” if nothing else to witness that experience for themselves.

So, for you, what can you do to create an experience for your clients? And is this something that can be woven into your branding strategy? (And if you can make it unexpected or off-the-wall even better.) Or maybe it was an accident you overlooked at the time — with the ducks Mr. Peabody came back from hunting and was enjoying some Jack Daniels with a friend, when they decided it would be a nifty idea to put the duck decoys in the fountain. Well everyone loved the decoys floating around so now we have actual ducks in the fountain. (See what I mean about how lame that story is? But no matter, the point is they saw an opportunity and seized it — do you have any of those “happy accidents” in your own business you can capitalize on?)

Remember the point of a good brand is to make yourself memorable to your ideal clients. And a great way to make yourself very memorable is to wrap your brand around an experience.