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Sales & Marketing

3 Tips to Creating a Free Gift Your Ideal Clients Actually Want

If you’re like many entrepreneurs, concern (or even distress) about the size of your email list is a major issue. And for good reason. 

Your email list — which is a list of folks that have given you permission to email or otherwise contact them — is the foundation of business success. Those are the people who are interested in building a relationship with you and eventually may turn into a customer of yours. The more people on that list, the easier it is to build a profitable, sustainable business. 

So how DO you grow that list? Well, one tried-and-true strategy is to come up with a free gift or “taste” of your offer in exchange for getting your ideal client’s contact information. (An example of this is a special report or a video or audio recording and you set up an opt-in page to collect the name and email address in exchange for giving them access to that content.) 

The problem is, how do you figure out what the best gift should be? Below are 3 tips to help you do exactly that: 

1. Create your gift around what’s keeping your ideal client’s up at night. No matter what it is you sell, there’s one major problem keeping your ideal client’s up at night that your products or services would solve. That’s what you want to focus on — what I call the “gateway” problem. 

This is important to remember — while I know some of you reading this offer very complicated and thorough coaching or healing programs that end solving lots of issues your ideal clients have, they didn’t actually buy the your program because of ALL those results. They bought it because of ONE major issue they were having, and now that your program solved other problems, they’re really excited about it but that’s not what caused them to buy your program in the first place. 

If you try and get too cute or complicated in your initial gift, your ideal clients aren’t going to be that interested in giving you their name and email for the gift (much less actually going through what you put together). 

2. Spend some time crafting a hooky title for your gift. The title is what is going to catch their eye and encourage them to read more about what you’re offering for free. 

So how do you create a hooky title? Go back to what’s keeping your ideal clients up at night. For instance, you’re a weight-loss coach, you could focus on 5 foods that make you fat. Or if you’re a business coach you could focus on 5 mindset traps keeping you from building a successful business. 

Now, what’s keeping your ideal clients up at night is only the first step. As you can see by my examples there are a couple of other tips to help you craft a hooky title: 

* Putting a number in there. It helps to have X tips or steps or secrets or strategies. Adding that detail makes it more specific for your ideal clients plus it implies you’ve laid out the information in a way that makes sense for them to consume. 

* The smaller the slice, the better. Notice I focus on 5 foods that make you fat or 5 mindset traps. Not EVERYTHING that is making you fat or EVERYTHING that is keeping you from growing a business. One piece of the puzzle. Again, that specificity makes it very clear exactly what your ideal clients are getting, and the more clear they are, the more likely it is they’ll want it (if it appeals to them). 

3. Don’t be afraid to make it content-rich — but don’t give away the store. Okay, so how on earth can you do that? 

The best way to do this is to completely answer whatever you promised them you would answer, but your answer should open up another question. So, for the mindset traps, you tell them exactly what the mindset traps are, but if they want more personalized help to avoid them, they’ll need your product. Or you share what the 5 foods are, but then you may need something to replace those foods (or maybe eliminating those foods isn’t enough and they’ll need more help) and that’s where your program comes in. 

The problem I’ve seen with content sharing is either people clearly hold back information so it’s obviously incomplete (which irritates your ideal clients) or they share too much information and their ideal clients end up feeling satisfied and have no need to take the next step (EVEN if it’s a false sense of satisfaction). 

Again, this can be helped if you narrow down what your gift is covering to a very small piece of the puzzle. If you do that, you (hopefully) won’t share so much your ideal clients feel complete, and if you answer that small piece completely, they’ll feel like you gave them a great deal of content.

Categories
Sales & Marketing

3 Tips On Engaging Your Ideal Prospects Using Copy

You’ve done all this work to get people to visit your website, only to have nothing happen.

No sign ups for your newsletter, no inquiries about your products and services, no sales, no nothing.

So what’s the problem? Chances are it has something to do with your copy not engaging your ideal prospects so they want to become your customers and clients.

What can you do to fix that? Well, the simple answer is your copy needs to connect on a deeper level to what your ideal clients find important. The difficult answer is how exactly do you do that. Below are 3 tips to get you started:

1. Know EXACTLY who your ideal clients are.

Look, you’re not going to be able to connect with them on a deep level if you don’t know who they are, what keeps them up night and what’s important to them. This is why you need more than just the demographic stuff (age, income level, etc.) you need to know WHY they’re struggling, what they most want in the world, what their values are, etc.

The more you actually know your ideal clients on this deep level, the more you’ll be able to use the words and phrases that truly engage them.

So how do you get started finding your ideal client? Ask yourself this — who are your favorite clients? Write down a list of your favorite clients and compare them. (If you’re just starting out and haven’t had any clients, think about the other people in your life you enjoy working with and describe them.)

Why are those clients your favorites? What do they have in common? (Look beyond the external descriptions such as gender and age, and instead think about mindset and values and beliefs.) Start there and see where it takes you.

Then once you have a picture of your ideal clients in your head, it’s time to look at tip 2.

2. Don’t write to a group (even if it’s a group of your ideal clients).

Instead, pick one person and write to that person. When you do this, your writing will naturally sound more intimate. In fact, I would take it one step further and imagine yourself writing a letter to a friend. Your friend has a problem, you KNOW what could really help them, wouldn’t you try and write an engaging, persuasive letter because you REALLY want to help your friend? That’s the way you’ll really start to connect with your ideal clients.

3. Use THEIR language, not yours.

In other words, don’t spend hours and hours trying to figure out a cute way to describe what you do that means nothing, or worse, requires a great deal of explanation before anyone even understands what you’re talking about. The best (and easiest) way is to use the same words your ideal clients are using.

Now, you may be wondering to yourself, how do you find out what words your ideal clients are using? Ask them.

Do a survey or ask a question on social networking forums or groups. See what language THEY use to describe their problems and what they’re looking for to solve it. Then use their words in your marketing copy. (Yes, honestly, it really CAN be that easy.)

Categories
Business Ideas Sales & Marketing

3 Crucial Elements Every Money-Making Website MUST Have

I’m about to make your life so much easier.

Putting up a money-making website can be as simple as 1, 2, 3 — just as long as you have these 3 crucial elements in place.

(And, if you don’t have a website, I’m going to share just how easy it can be to get one up TOMORROW. Yes, it really can be that simple — so no more excuses about “I need to get my website finished before I can do X,Y,Z.”)

Let’s get started.

1. Have a place for people to opt-in and download a special free gift from you. This can be as simple as a box located at the upper right-hand corner of the screen.

Why do you want to do this? Because having a list of prospects you can build a relationship with is crucial to your business success. People buy from people they know, like and trust. A website, no matter how extensive, is only going to take you so far. Relationships are built over time and through communication — which is why publishing a regular ezine can be such a great marketing tool.

Now, I want to point something else out — notice how I said “a special free gift” I did NOT say that opt-in box should say “subscribe to my ezine.” No one wants more email — what they DO want is solutions to their problems. If you give them trusted solutions to their problems, they WILL take the time to read your emails.

2. Post a photo of yourself. People want to do business with people. They want to build relationships with people. Why do you think major corporations pay big bucks for spokespeople? Sure part of it is benefiting from the spokesperson’s credibility, but part of it is also putting a face on an otherwise “nameless, faceless” corporation.

Folks, this is where YOU have the upper hand from the corporations. You really CAN reach out and build relationships personally with your ideal clients. So proudly post your photo — you’re a real person, let your ideal clients see you’re a real person.

Now, I’d prefer a professionally shot photo if at all possible. And I would also prefer for all you ladies to get your hair and makeup done (yes, it’s worth it). It really does make a difference to your professional image. However, if you’re going to use that as a reason to not get your site up, then put up the best photo that you have RIGHT NOW.

What if your goal is to build a big business where people would be working with your team or your employees? Should you still put up a photo? Well, that depends on where you’re at in your business development. If you’re just starting out, it is easier to build momentum and get the ball rolling if you put yourself out there. If you’re already established, you probably still do (because, remember, people do want to do business with people) but there will probably be other changes you’ll need to make to your site so it’s clear there’s a team involved and not just you.

Bonus tip — you could use a video instead of a photo. Video is a great way to increase your conversions (i.e. turning prospects into paying customers or encouraging your visitors to give you their email address) but again — if you’re going to use video has an excuse to not more forward, then just get a photo up.

3. Make it VERY clear what the next step should be if they want to move forward working with you. Now, I’m a big believer in getting the opt-in, so if you look on my home page you’ll see I do encourage people to move forward by getting my free gifts. But I also give them very clear instructions on what they should do if they want to move forward as a paying customer.

Now, how do you get started if you don’t have a website? Just put up one page that has your photo, a description of your free gift and a place for people to give you their name and email address. (This is also known as a squeeze page).

That’s it. Yes it really CAN be that simple to get started.

Categories
Business Ideas

Do You Even Need a Website or Blog Anymore? A Simple Assessment

It’s official. Social networking is here to stay.

Forget using it just as a business tool. It’s everywhere. You can’t get away from it. (And we’re not even talking about, ahem, inappropriate uses of it such as sending nasty pictures of yourself over Twitter when you really ought to know better)

Anyway, I digress. The point is social networking is so prolific and so everywhere that websites and blogs are starting to look like something your grandpa used to market himself. After all, now you have gurus proclaiming Facebook fan pages are the absolute MUST HAVE little black dress and you are seriously behind the times without one. (Here’s an example of a fan page if you want to check it out: http://www.facebook.com/michelepwkaching — feel free to “like” it once you’re there too. J )

So are websites and blogs even worth it? Should we just throw all our chips in the social networking pile and not spend any more time or money on websites or blogs? And what if you don’t have a website yet — should you even bother?

Okay. Let’s all take a deep breath here. Feel better? Good — now let’s look at the facts.

Social networking is still in its infancy.  I know, I know. It feels like it’s a rebellious teenager. But honestly — this is still very, very new. It’s really only seriously caught on in the past few years. And let’s look at what happened during those few years:

* MySpace was THE place to be if you were an entrepreneur (Does anyone else even remember MySpace? Anyone?) Facebook was this weird, red-headed stepchild. In fact, when I first opened an account, when you sent out a friend request, you had to indicate how you knew the person and one of the options was (I kid you not) “hooked up.” Yeah. I think there was only one option, something like “know from a group or an association” that was safe for business purposes. Linked In was basically for “corporate only” or if you were looking for an actual job (I had an account and I really had no clue what to do with it.) Twitter was still being programmed in someone’s basement.

To put this into perspective — this was 4 years ago.

* Then came the huge “MySpace migration into Facebook” revolution. Everyone was on Facebook. MySpace was SO last year.

* Then Twitter exploded onto the scene. EVERYONE was on Twitter. And a bunch of other social networking platforms suddenly popped up out of nowhere — plurek, plaxo, etc. Suddenly there were HUNDREDS. Yee gads.

Fast forward to today. Twitter is declining in popularity as a tool to grow your business. (Although it remains tops on the list as the best tool to embarrass yourself.) Facebook is back on top. Linked In has rediscovered a new surge of popularity — thanks to never getting away from its roots (keeping it a more formal platform, which serves its core customers) but still adding new bells and whistles (like groups). Many of those other social networking platforms have fallen by the wayside.

And what will the future look like? Who knows? I certainly don’t. For all I know, Facebook fan pages could be as popular as yesterday’s newspaper — heck, Facebook could be as popular as yesterday’s newspaper. MySpace could be back on top and something called “Yowzer” could be the hottest thing.

Which is why those old-fashioned websites and blogs still have a place in your marketing.

You see, you control your websites and blogs. You’re not subject to whims of playing in “someone else’s sandbox.” You don’t have to worry if the rules change, if Twitter decides it doesn’t like your picture and shuts your profile down or whatever. You have your own online real estate that you can do what you want to with it.

So the question is — do you want to have control over your business, your message, your visibility? Do you want to have a hub for your online activities — your “online home” to invite your ideal clients to if they want to learn more about what you do?

Or not?

Categories
Business Ideas

Are You Using Marketing to Sabotage Your Business Success? 3 Danger Signs

Here’s the sneaky thing about mental blocks — they usually make their presence known through sabotage (your business, your relationships, your life, etc.) rather than let you know through more civilized means.

Wouldn’t it be so much nicer if they simply tapped you on the shoulder and said “hey — this is an issue for you, maybe you should take care of it?”

Alas, they prefer to communicate with you by wreaking havoc in your business and your life.

And, when it comes to your business, one of their favorite ways of messing with you is through marketing.

So, how do you know if this is something you’re doing? Below are the 3 Danger Signs:

1. You know what you should be doing to market your business (for instance, getting an ezine out on a regular basis). But somehow it NEVER gets done. Or it gets done very sporadically — like once every 6 months. You say things like “I really need to get this done” and you never do.

Now this could mean one of two things — it could mean this is the wrong marketing strategy for you, your business, your ideal clients, etc. Or it could be a form a self-sabotage, where you find you just “never” have the time to get those things done that will grow your business.

How do you know the difference? Look for a pattern. Do you find yourself often starting a marketing tactic only to abandon it? Or is it just THIS particular one?

Obviously if it’s a pattern, then you’re definitely dealing with a mindset block. If it’s an isolated occurrence then there could be something else going on.

2. You’re always looking for the silver bullet. You constantly are trying, and abandoning, new marketing strategies. Maybe you are constantly buying the newest “blueprint” or “formula.” Or maybe you’re one of those who ask every marketing person in a ten-foot radius what you should be doing, and then you change your entire marketing strategy based on that person’s advice. (Of course, the moment it looks like it’s not working or you meet a bright shinny new marketing person, you switch strategies again.)

Look I know how tough it is out there. And it’s especially scary when even though you’re doing everything you can to market your business and you follow every single step, you still don’t see results (or at least not the results you’re looking for).

But the problem is if you keep switching marketing strategies you’re never going to gain any momentum. And momentum is a BIG part of getting results.

(Note — another way this Deadly Sign manifests itself is if you’re constantly switching your branding or what you stand for. If you find you need to keep reinventing yourself you definitely have a block somewhere.)

3. You give up on your marketing. This looks like not finishing a marketing campaign, not sending out enough emails to do a launch correctly, racing through a launch, or just throwing in the towel.

Look, part of growing a business means you have ups and downs. Some marketing campaigns are more successful than you anticipate and some are less. Some are utter failures. Some are out-of-the-park home runs.

That’s the way it is.

If you let a failure or two derail you, you’re never going to make it in business. And, if you allow your failures or perceived failures keep you from finishing a marketing campaign, that’s a problem. (Especially since you could be pleasantly surprised by sending out “one more email.”)

So what should you do if you find yourself plagued by any of these self-sabotage marketing mistakes?

Realize what the problem is. A block. And get help with it.

Now, this isn’t to say you don’t need help with your marketing. You may very well need to hire someone to help you put together and implement a strategy. But, unless you’re willing to be committed to that strategy, see it through and not be changing direction the moment something happens, it won’t help you grow your business.