Stream Energy is a Dallas-based energy supplier serving customers across 9 US states and rapidly expanding. Customers enjoy savings on their fixed-rate plans, leading many of the Stream Energy reviews found online to be positive. Fixed-rate plans are a good deal with Stream Energy with the company growing its user base and gaining popularity for offering green energy options. Additionally, the company has a great customer service reputation.
Company and Operations
Stream Energy is a natural gas and electricity network marketing firm located in the US. It focuses its distribution services mostly in states that have deregulated energy markets.
Its concept and business model are pretty new for the American market with the provision of alternative energy services. Founded in 2005, Stream Energy is now one of the largest direct selling companies across the globe. Larry Mondry is the current Chief Executive Officer.
Stream Energy reviews point one of the company’s main advantages being a licensed retail electric provider by the Public Utilities Commissions in the state of Texas. It was started up through initial enrollment of Texas customers and an innovative model of selling energy through word of mouth and in the process allowing people to make money for simply spreading the word about the company and getting new customers to sign up. Since 2005 the company has grown and operates in several energy markets in:
Georgia
Pennsylvania
New Jersey
Washington D.C.
New York
Maryland
Illinois
Delaware
Ohio
Stream Energy Services
Based on available Stream Energy reviews – the company has a limited number of services at the moment, split among four categories: Energy, Wireless, Home and Protective.
Energy- The company offers three forms of energy, which sets it apart from other energy providers. Residential and commercial business customers can choose between electric, natural gas and clean energy. Part of Stream Energy services is purchasing the clean energy it sells to customers from wind, solar, hydro and other types of renewable resources. This is done to decrease the footprint of pollution and improve the condition of the surrounding environment. In online Stream Energy reviews people highlight their interest in green energy being an option for purchase and the fact that very few companies are offering such a service. This gives Stream Energy considerable advantage over completion. Stream’s Smart 30 Thermostat Plan allows users to control their digital thermostat from their smartphone. Plus, this plan includes a free Lyric? thermostat (valued at $199).
Wireless- Stream Energy’s All In wireless plan provides unlimited talk, text, and data on a nationwide network with the best high-speed bandwidth that you can find anywhere. The All In plan is the only plan you’ll need. It includes features like 4G LTE data, mobile hotspots, and Wi-Fi calling. You can use your own device and your current phone number – and there is never a contract required. Need additional phone lines for your family? The All In plan allows you to add additional lines to your service. You can also elect to supercharge your data or an international package.
Protective Services- Stream Energy protective services provides Identity Theft Protection to alert individuals if there is any suspicious activity detected on their account(s) and in their name. Credit Monitoring allows customers to review past credit history, check current credit scores and to be alerted of any changes. Stream Energy reviews point out that Technical Support is unlimited and available 24/7 via phone and internet. Customers can secure online data, backup software, security, access to the self-help library and antivirus / anti-spyware. Additional services available through Stream’s protective services include Virtual MD, affordable and accessible healthcare for everyone and Roadside Assistance with 24/7 support, towing, and locksmith services.
Home Services-
Stream Energy Home Services keeps customers connected to their home or office from anywhere. With Stream Digital Voice services, customers can enjoy superior call quality, unlimited calling, and even access to smart safety alerts for only $14.99 per month.
Stream Energy Plans
The prevailing opinion in Stream Energy reviews shared online is that customers are pleased with the savings on fixed-rate plans with Stream Energy. On fixed-rate plans, the amount they end up paying for electricity per kilowatt-hour or for natural gas per therm remains the same for the entire contract period.
As long as they are able to find a competitive rate, they can save on fixed-rate plans in comparison to local utility’s rates. Many customers also benefit from the stability of Stream Energy’s fixed-rate plans – if their energy bill varies from one month to the next, it is only because their consumption has changed.
Stream Energy Rating and Reviews
Stream Energy has an A customer service rating from the Better Business Bureau. In Stream Energy reviews online it is consistently given high marks for responding quickly and appropriately to customer inquiries and complaints. The company is known to receive a small volume of complaints relative to its size.
Stream Energy reviews mention the company’s support department as one of the best Stream Energy services they receive. Customer support representatives are skilled at providing timely help and resolving account issues.
One of the best qualities of Stream Energy services is the option for renewable energy, which gives customers the opportunity to support green energy generation in the United States on Stream Energy’s Green and Clean plans. The majority of customers feel that rates are reasonable on green plans.
Conclusion
Stream Energy offers great value for the services it provides to customers in addition to the option to purchase clean energy. With a strong and growing client base in nine states, the company is looking for ways to enter new markets and continue to develop and expand its service offering.
