How To Achieve Business Excellence

This article is contributed by John Spence, a strategy consultant and executive trainer that has been traveling 200+ days-a-year for more than 14 years working for some of the top companies on the globe.
Its a manifesto on: Achieving Business Excellence – the six key things every business must focus on to attain and sustain business success.
1) Vivid Vision:
A clear and well-thought-out vision of what you are trying to create that is exceptionally
well communicated to everyone involved.
2) Best People:
Superior talents who are also masters of collaboration.
3) A Performance-Oriented Culture:
One that demands flawless operational execution, encourages constant improvement and
innovation, and completely refuses to tolerate mediocrity or lack of accountability.
4) Robust Communication:
Open, honest, frank and courageous, both internally and externally.
5) A Sense Of Urgency:
The strong desire to get the important things done while never wasting time
on the trivial.
6) Extreme Customer Focus:
Owning the voice of the customer and delivering what customers consider truly valuable.
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John Spence is a strategy consultant and executive trainer that has been traveling 200+ days-a-year for more than 14 years working for some of the top companies on the globe. He has his own website at http://johnspence.com/index.html and has compiled six key things for every business to focus on this manifesto “Change This!”