Category: Sales & Marketing

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Sales & Marketing

Results! 7 Reasons Why You Absolutely Must Get Creative With Your Marketing RIGHT NOW

1. It’s not your grandfather’s communications model.

Communications has drastically changed since, say, the 1970s when advertising was in its heyday (actually most of the 1900s, but the 1970s is a good representative year).

Target markets are fragmented, customers have more demands on their time and they’ve learned to shut out the majority of advertising messages out there. The old ways of marketing based on advertising don’t work the way they used to. To succeed in the new communications model, you need every advantage you can find. And that includes harnessing your creativity.

2. Break through the information/products overload.

The Internet has been the biggest boom to small businesses everywhere. It’s simple and affordable to sell your products and/or services to anyone in the world. However, the ease of setting up an Internet business means lots of people are doing it. Lots of people doing it means lots of products and services are available.

The easiest way to set yourself apart from the other 16 million Web sites out there is to enlist the help of your creativity.

3. If it looks like your competitors’ marketing plan…

While it’s always good to know where your competitors are putting their marketing dollars, it may not be smart to be there too. (What I’m referring to are the different marketing vehicles, such as print publications, radio stations, billboards, event sponsorships, community groups, etc.) This is especially a problem if you’re always following your competitors’ lead and are never “the first” to take advantage of a new opportunity.

Think of it this way: If your message is only appearing in the same places as your competitors, how are you going to keep from blending into the crowd?

I’m not saying to ignore the places where your competitors are hanging out. I’m just saying you had better get creative with your marketing vehicles. Maybe you need a token presence on some media outlets while you branch out and look for other “off the beaten track” opportunities you can own.

4. If it smells like your competitor’s marketing message…

Producing similar marketing materials to your competitors’ is a surefire way to get your customers to ignore you. Take cars for instance. Can you tell me the difference between a Ford and Chevrolet commercial (other than the tagline)? Do you even know if the commercial you’re remembering IS a Ford or Chevy commercial?

See what I mean?

And when your customers can’t remember what’s different between you and your competitor, how will you convince them to buy from you rather than your competitor?

Getting creative with your marketing will help your message stand out from the crowd.

5. Harness the power of your creativity for your marketing.

Not only is there power in using your creativity, but there’s power in new ideas. Skeptical? Think of the surge of energy you feel during that “A-ha” moment. Think of all the excitement surrounding a new idea. You can even take it further and look at the energy surrounding the creation of a new life (which, when you get right down to it, is the ultimate act of creation). When you focus that power on your marketing, there’s no telling how far it will take you.

6. Enjoy your marketing.

Let’s face it. Marketing isn’t always fun. In fact, sometimes it’s drudgery. But when you add your creativity to the mix, your marketing takes on something completely different.

Being creative is fun. So, the more you can blend your creativity with your marketing, the more fun you’ll have with your marketing. And the more fun you have, the more you’ll do it (and the more results you’ll see).

7. Use it or lose it, baby.

The more you use your creativity, the more creative you become and the more your creativity will spill over in other parts of your life. What better way to consistently make use of your creativity than by making it a part of your marketing plan?

The bottom line? No matter where you are on the creativity scale, your attempts at creativity won’t hurt your marketing (no matter how “bad” you think you are at it). But if you don’t at least try to be creative, you’re definitely never going to stand out from the crowd. And, chances are, being creative will only enhance your marketing – probably in new and unexpected ways.

That’s the beauty of creativity – you never know when or how it will step through the door, bringing with it the all the energy and excitement of new adventures.

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Sales & Marketing

Fifteen things I wish Mom would have told me about Selling

Here are fifteen things I wish Mom (or someone) told me about selling. Instead I figured them out myself. I thought I would share them so you can see sales as the proud and noble profession that it is.

1) People are not born being good at sales. Selling is just a skill that anyone can learn.

2) Stop making excuses.  It is not the economy; it is you, your skills, your attitude, your perception that makes all the difference.

3) Selling is not manipulation, it is influence. It is not about lying; it is about honesty.

4) Selling is teaching someone to buy from you; not forcing them to buy.

5) Understand when people buy your product (no matter what it is) they do so for their reasons not yours.

6) Believe in what you are selling and allow that belief to show.

7) Admit you don’t know everything and that’s ok. Life is about learning. Being good at sales is about learning. Remember rule number 1.

8) If you don’t know, tell your prospect. Feel good knowing you will find out and then find out.

9) Play and have fun.

10) Be honest, fair and ethical with all people.

11) Learn to say “no” and feel good hearing “no.” They are not rejecting you – they just don’t need your product or service right now.

12) Listen more than you talk. People need to feel heard.

13) Surround yourself with people that are more successful, happier, and accomplished than you are and learn from them. Why make the same mistakes they made.

14) Sell what you love and the money will come. If you don’t love what you sell find a way to at least see the good in it.

15) Spend money on training that will make you a better person. You never lose money on your investment when you grow as a person.

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Sales & Marketing

3 Tips to Creating a Free Gift Your Ideal Clients Actually Want

If you’re like many entrepreneurs, concern (or even distress) about the size of your email list is a major issue. And for good reason. 

Your email list — which is a list of folks that have given you permission to email or otherwise contact them — is the foundation of business success. Those are the people who are interested in building a relationship with you and eventually may turn into a customer of yours. The more people on that list, the easier it is to build a profitable, sustainable business. 

So how DO you grow that list? Well, one tried-and-true strategy is to come up with a free gift or “taste” of your offer in exchange for getting your ideal client’s contact information. (An example of this is a special report or a video or audio recording and you set up an opt-in page to collect the name and email address in exchange for giving them access to that content.) 

The problem is, how do you figure out what the best gift should be? Below are 3 tips to help you do exactly that: 

1. Create your gift around what’s keeping your ideal client’s up at night. No matter what it is you sell, there’s one major problem keeping your ideal client’s up at night that your products or services would solve. That’s what you want to focus on — what I call the “gateway” problem. 

This is important to remember — while I know some of you reading this offer very complicated and thorough coaching or healing programs that end solving lots of issues your ideal clients have, they didn’t actually buy the your program because of ALL those results. They bought it because of ONE major issue they were having, and now that your program solved other problems, they’re really excited about it but that’s not what caused them to buy your program in the first place. 

If you try and get too cute or complicated in your initial gift, your ideal clients aren’t going to be that interested in giving you their name and email for the gift (much less actually going through what you put together). 

2. Spend some time crafting a hooky title for your gift. The title is what is going to catch their eye and encourage them to read more about what you’re offering for free. 

So how do you create a hooky title? Go back to what’s keeping your ideal clients up at night. For instance, you’re a weight-loss coach, you could focus on 5 foods that make you fat. Or if you’re a business coach you could focus on 5 mindset traps keeping you from building a successful business. 

Now, what’s keeping your ideal clients up at night is only the first step. As you can see by my examples there are a couple of other tips to help you craft a hooky title: 

* Putting a number in there. It helps to have X tips or steps or secrets or strategies. Adding that detail makes it more specific for your ideal clients plus it implies you’ve laid out the information in a way that makes sense for them to consume. 

* The smaller the slice, the better. Notice I focus on 5 foods that make you fat or 5 mindset traps. Not EVERYTHING that is making you fat or EVERYTHING that is keeping you from growing a business. One piece of the puzzle. Again, that specificity makes it very clear exactly what your ideal clients are getting, and the more clear they are, the more likely it is they’ll want it (if it appeals to them). 

3. Don’t be afraid to make it content-rich — but don’t give away the store. Okay, so how on earth can you do that? 

The best way to do this is to completely answer whatever you promised them you would answer, but your answer should open up another question. So, for the mindset traps, you tell them exactly what the mindset traps are, but if they want more personalized help to avoid them, they’ll need your product. Or you share what the 5 foods are, but then you may need something to replace those foods (or maybe eliminating those foods isn’t enough and they’ll need more help) and that’s where your program comes in. 

The problem I’ve seen with content sharing is either people clearly hold back information so it’s obviously incomplete (which irritates your ideal clients) or they share too much information and their ideal clients end up feeling satisfied and have no need to take the next step (EVEN if it’s a false sense of satisfaction). 

Again, this can be helped if you narrow down what your gift is covering to a very small piece of the puzzle. If you do that, you (hopefully) won’t share so much your ideal clients feel complete, and if you answer that small piece completely, they’ll feel like you gave them a great deal of content.

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Sales & Marketing

3 Marketing Habits You MUST Cultivate for Biz Success

If you’re like many entrepreneurs, marketing is not one of your fave activities. (In fact, I would bet the only thing you detest more than marketing is sales.)

The problem is if you aren’t regularly marketing your business, your cash flow is also not that regular (and there’s nothing worse than a feast-or-famine business model).

So what can you do? Well, the easiest fix is to start marketing regularly. And the easiest way to start doing THAT is to make marketing a habit. To help you get started I’ve given you 3 marketing habits that are essential to business success:

1.  Do 1 lead-generating activity a week. Maybe it’s posting an article to your blog. Maybe you record a video. Maybe someone interviews you to their list. Maybe it’s spending a half-hour on Facebook. Maybe you mix it up and do something different each week. Whatever you decide doesn’t matter as much as doing something.

2. Do 1 nurturing activity to your list each week. This could be anything from sending an ezine or hosting a free call or even just sending your list a few tips or a content-rich video. The idea behind this is to provide content to your list (and by your list, I mean the list of emails you’ve hopefully been collecting at your website).

No one wants to be on an email list and just get constantly sold to. You want to be giving them value and giving them a reason to not just stay on your list but also pay attention to you.

3. Do 1 selling activity each month. Yes I know I just said not to sell constantly to your list, but if you never do any selling than you end up with a list that doesn’t buy from you. You need to balance selling and giving, that’s how you end up with a warm responsive list.

Selling activities include selling your own products, programs or services (for instance launching a new program to your list or maybe doing a quick email-only sale) or offering an affiliate or joint venture product or program to your list.  (Affiliate means you offer something to your list and get a commission for each sale you make.)

My suggestion is to balance your own launches with affiliate or joint venture launches.  Even though you make more money with your own launches, they’re quite exhausting to do not to mention taxing your list. By mixing it up you can give both yourself and your list a break while still being able to sell.

Now, you may be thinking to yourself “with everything else on my to-do list, how am I possibly going to develop these marketing habits?”

Well, there’s no reason it has to be you personally. You can certainly have your team help. In fact, I would encourage delegating as much as possible. And if you do, then it becomes less a personal habit for you and instead it turns into a habit for your business. (Doesn’t that sound better? Your business has 3 marketing habits that are regularly done regardless of how involved you end up being.)

Now you’re on your way to building a successful, thriving business.

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Sales & Marketing

Basics of Healthy Sales Relationships

Nothing can bring more satisfaction to a business owner than knowing they have a healthy relationship with their customer and vendors.

And, of course, as many people find out, nothing can bring so much pain as a broken relationship.

Yes, relationships make the world go ‘round. For better or for worse. There are basics that govern most human relationships, and these basics are what I want to cover below. So here is my list of the three essentials that I believe make up the basics of healthy business relationships.

1.      Honesty. Honesty is the backbone of a great business relationship. If you do not trust your customers how can you expect them to trust you? I recently had an experience where the vendor really messed up and instead of telling me the truth and letting me decide how to respond, he kept the issues from me. Things got progressive worst until we split on less than friendly terms. I would have preferred to salvage the relationship if possible.

Communication is so important because it is the vehicle that allows us to verbalize what is inside us and enables it to connect with another person. Isn’t communication amazing? One person is feeling one thing, and through communication, another person can find that out and feel it, too—amazing. And this is a vital goal in good relationships—to communicate, to tell each other what we are thinking and what we are feeling. It enables us to make a connection. Sometimes we are the one speaking, and other times we are listening. Either way, the central tenet is communication for the sake of building the relationship and making it stronger. And here’s what’s exciting: If we just communicate, we can get by. But if we communicate skillfully, we can work miracles!

It helps if we can communication our message in a way our customers understand. There are six questions our prospects wants answered before they buy from us. Go to the Business Growth Experience web site  and download this report. This report documents the basic communications our prospects and customers want from us.

2.      Integrity. Do what you say you will do, when you say you will do it. Nothing is more frustrating than making a plan based on the action of someone else and then at the last-minute finding out they did not do it. Be respectful of your customers and business partners and expect the same in return. People make decisions on what you say and do; sometimes very important decisions. We need to respect that.

I once had a vendor who never returned calls. I could not make any plans and any decisions that were made always changed because of his lack of follow through. Needless to say that relationship did not last long. If he had only responded and followed through things would have been great.

3.      Common Sense. Every relationship must have a win-win component. If either person in the relationship feels taken advantage of, feelings are hurt and rash decisions are made.  Jim Rohn calls this common purpose. Think about how many friends you have met through the years while working on a common purpose. With common purpose there is something in it for everyone. You had that strong common bond of purpose that brought you together and held you together. Working together, building together, failing and succeeding together—all while pursuing a common purpose—that is what relationships are made of. Find people with whom you have common purposes and sow the seeds of great relationships, and then reap the long-lasting benefits.