Category: Online Business

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Entrepreneurs Online Business

Hosting Your Own Teleclass? 6 Do’s and Don’ts for a Successful Outcome

Hosting teleclasses is one of my absolute favorite list building strategies. Apart from being easy to do, it’s a great way to interact with my audience and get to know them, and also let them get to know me. But as with anything new there’s always a learning curve involved.

Over the years I’ve developed my own style for hosting teleclasses and found some shortcuts that allow me to present my content so that everything flows smoothly. Today I’d like to share with you my top six dos and don’ts for hosting teleclasses so that you can shorten your learning curve when you’re ready to host your own teleclasses:

1. Do prepare notes and timings. Even though you want your information to flow naturally from one point to the next, it’s also really important to have a plan and something to refer to so that you can stay on track. Planning out your topic timings means that you’ll also be able to deliver all of the information that you want to share, and within the timeframe that you’ve allocated. It also shows that you respect your attendee’s time too by sticking to your published schedule.

2. Don’t staple your notes together but do number your pages. I realize this may sound like a contradiction – if your notes are not stapled together you could easily lose your page (which is why I tell you to number them). However it’s so much easier to turn pages that are not bound than it is to fiddle around turning pages that are stapled. And any added distraction will only cause you to lose focus when you’re presenting your teleclass.

3. Do make sure you’re comfortable. This goes from the room you’re presenting in to the clothing that you’re wearing (and everything inbetween). Okay, I know it’s a teleclass and no-one can see you, but if you’re not comfortable with what you’re wearing and constantly fiddling around with it, you will come across as sounding distracted and not focused. This also goes for your surroundings too – if they’re not conducive to delivering your information, i.e. background noise, it will come through in your delivery and your attendees will sense that.

4. Do give yourself plenty of room. When I host my teleclasses I prefer to sit on the floor rather than sit at my desk. This allows me plenty of space to lay out my notes and any other materials that I may have without having to have everything bundled together on my desk. And it also goes to point three above – I’m much more comfortable sat on the floor with plenty of space around me which means that I’ll be able to focus much better.

5. Do be respectful of your attendee’s time. This means making sure you stick to your teleclass timings and if necessary ensure that you have a timer or watch in front of you at all times. Personally I take off my watch and have it on the floor in front of me so I can see the time throughout my call.

6. Do mute your attendees out during your presentation. This is important because you will get a much better quality recording if the line is completely clear of any background noise; and it also means your attendees get a clear line too. You can always open up the lines for questions at the end of your call.

Follow these simple steps above and you’ll soon be on your way to hosting your own successful teleclasses.

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Online Business

3 Keys to Building a Successful Online Business

After building a successful online business myself, not to mention being a part of my clients’ online businesses, I’ve found there are 3 main keys you need to have in place to enjoy a solid successful Internet business.

Although it’s not easy to build a successful anything, these 3 keys will go a long way to putting the foundation together for a successful online business.

Ready to get started?

1. Send warm leads to your web site. Every successful business needs a fresh source of new leads and a great place to find those leads is on the Internet.

But that’s just easier said than done. Alas, the “if you build it, they will come” just doesn’t work for web sites. So how do you find new prospects on the Internet? Here are 6 ways to get you started:

* Social networking (i.e. Twitter, Facebook, Linked In)

* Article marketing (placing articles on article portals such as Ideamarketers or EzineArticles)

* Paid ads (pay per click or Facebook ads)

* Online press releases

* Podcasts

* Videos

The key is to integrate several ways to drive traffic to your site. If you rely on just one or two, and something happens to those sources of traffic, it could dramatically impact your bottom line. (In a bad way.) The more sources of traffic you have, the more stable your business becomes.

2. Get those warm leads in your database. You may have heard the saying “the money is in the list” and that’s because there’s a lot of truth to that. When you have a warm list of names to market your products and services to, it makes building a successful and profitable business that much easier.

So how do you build a warm list? (Note — a warm list is defined as people who know who you are and are inclined to buy your products and services, versus a cold list that doesn’t have any idea who you are and needs to be convinced you do indeed have the solution to their problems.) You build a warm list by first capturing leads (from your web site, from speaking on stage and teleclasses, etc.) and then by making sure you get in front of them on a regular basis so they get to know you. A regularly published ezine is an excellent way to do that. You also want to regularly sell to your list, because if you don’t ask your list to buy your products and services, you’ll create a list that is only interested in what you offer for free.

3. Turn warm leads into paid customers. This is where direct response copywriting comes in. Actually, it starts in the second key as you need to use direct response copywriting to get people on your list in the first place.

Copywriting is writing promotional copy for business (it has nothing to do with copyrighting a book or piece of artwork, note the spelling difference). Direct response means the copy itself is persuading people to take action (the copy is causing a direct response). This is a learned skill, no you don’t have to be a writer to be a successful direct response copywriter. And once you master this skill, selling online becomes a heck of a lot easier because you can make money directly from emails and web site pages.

If you master these 3 keys, you will be well on your way to building a successful online business.

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Entrepreneurs How-To Guides Online Business Operations

How to Create a Sales Policy That is Fair to ALL of Your Clients

When you start developing your multiple streams of income business by adding products and programs which are available on your website, there’s a very specific policy you need to have in place … and that is a clearly defined Sales Policy.

Before we get into what this is about and why you need it, let me just take a minute to ask you how you would handle the following scenarios:

* You offer a discount to prospective clients of either a dollar amount or percentage off the price of your product/program if they purchase before a certain date.  A client comes to you after the deadline and says they didn’t read your email in time, can they still receive the discount?  What do you say?

* You are offering quite an expensive program so decide to make things easier on your clients by offering a payment plan.  Part way through the payment plan one of your client’s credit cards gets declined.  What do you do?

* You offer a guarantee on your product/program and a client comes to you asking for a refund that is outside of your guarantee period.  What do you say?

As soon as you start selling products and programs online all of these scenarios (and others) become very real – and, yes, I have found myself having to deal with all of the above!

Your Sales Policy is simply a statement which lets your clients and customers know what they can expect from you and how you handle your sales processes.  How your sales policy is structured is entirely up to you; it’s your business and you’re the business owner, but once you’ve decided what those policies are you need to be strong in your implementation.  Having a central page that clearly lays out your sales policies will make the implementation of them far easier (for you) and smoother, and will ensure that you’re being fair to ALL of your clients.

The sort of things you would include in your sales policy are:

* How you handle discounts and coupons that are requested after the deadline.

* How you handle coupons that should have been processed at the time of purchase, i.e. via your shopping cart system.

* How you handle declined credit card transactions (and you will get them when you start offering payment plans).

* How you handle your regular holiday sales.

* How you handle requests for refunds, especially if that request happens after the guarantee period.

These are all situations that you have to consider and assume will happen in your business and therefore you need to plan accordingly.  The best way to do this is by creating a Sales Policy page that is linked to from all of your own sales pages.  You should put it at the bottom of each sales page, but also reference it on the area of your sales page where your customer is just about to purchase.

For example, a great place to link to your Sales Policy page is right underneath where you have your ‘Click Here to order’ button.   Then simply have a sentence underneath that says, “Please see Sales Policy for full details”.

Tip:  Make sure your sales policy page opens in a new browser window so your customer doesn’t lose the sales page when going to review your sales policy.

Once you have your Sales Policy page all set up then should you find yourself in one of the scenarios outlined above, you simply direct your client to your page.  And when you have to say “no” to your client it makes your response a lot less personal and more graceful – especially if you’re having to respond yourself rather than having a team member do it for you.

Having a clearly defined Sales Policy in place eliminates a lot of the stress and frustration of having to deal with these situations, and allows you to be fair to ALL of your clients.

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Entrepreneurs Online Business

Increase Product Sales with These 3 Types of Special Offers

When you’re an online solo service professional (solopreneur) it’s crucial that you move away from the hours-for-dollars business model and create a multiple streams of income business, i.e. your income comes from a variety of different sources:

  1. Passive income through the sale of information products.
  2. Leveraged income by creating and running group programs.
  3. One-on-one client income; this is your highest level service and you only work with a few clients at this level.

Creating passive income in your business through the sale of information products is at the heart of a multiple streams of income business. And once sales are going well you can be generating a consistent income each and every month.

Sometimes, though, you need to give sales a little helping hand, particularly if you’re launching a new product. Today I’d like to share with you three ways in which you can increase your product sales through using special offers.

1. Create a coupon. If your shopping cart service allows you to do this, coupons are a really quick and easy way to offer a discount. You have lots of options when it comes to creating coupons; you can set them up for a dollar amount, a percentage amount, a specified time period, or even a minimum purchase amount. Simply create a coupon in your shopping cart, give it a name (which is the coupon code), and then tell your customers the code they need to input at the checkout in order to get the discount.

2. Create a time sensitive discount. This follows on from the point above and involves creating a coupon; however the reason that I really like this special offer is that you can set the expiration date on your coupons too. This is really handy if you want to run a special promotion through to, say, midnight on a certain date (you know the type of offer I mean – this is very common). But what’s so neat is that you don’t have to be sat at your PC at midnight to switch the pricing over – the coupon will automatically expire and your pricing will revert to normal – completely automated!

3. Offer a bonus product. For a certain period of time you could also offer a bonus product; this could be another one of your lower-priced products, or a special teleclass or report, or anything else that you think will add value to the product you are currently promoting. Very often someone will buy your product because they’re getting your bonus too. Also set a deadline on the bonus to encourage your customers to take action. This could be purchase before a certain date or offer a limited number of bonuses.

Don’t just save these ideas for when you’re launching a new product; use them when you want to re-launch an existing product, get sales moving for one of your other products, or you simply want to give your business a boost.

Categories
Online Business Sales & Marketing

The Basics of Content Syndication

Content syndication is a hot topic in social media, and there is a lot of confusion about what it is, and how to do it. In the most basic sense, content syndication refers to the process of efficiently distributing your content around the internet.

Since effective content syndication does require a little bit of technical know-how, most people’s eyes glaze over when they hear about it. The problem is that if you’re ignoring the power of content syndication, you are only getting about 1/3rd of the value from your social media efforts as you could be.

Done correctly, content syndication can help you accomplish four main business goals. It can help you generate more targeted visitors to your website and blog, it can help you improve your search engine positioning, it can help you build your following, and it can build your expert status. All of these are valuable outcomes for a process which doesn’t really take a lot of time.

One of the biggest mistakes entrepreneurs make is in creating content (for their sites, blogs, teleseminars or trainings) and then only using the content one or two times. This means that your time to create the content is only paying off minimally.

Far better to repurpose your content into multiple formats, and be able to use it multiple ways, so that you are getting maximum value from the time you spend creating the material in the first place. Repurposing efficiently and regularly is one of the key underpinnings of an effective content syndication strategy.

An example of repurposing your content would be to take a written blog post, convert to an audio (instant podcast), turn to a slideshow, and then convert to a video. Your one blog post then becomes deployable in multiple formats, and can be sent out to the various article, audio, and video sites. So, in essence, you get four times the value for your content. There are multiple other ways to repurpose your content, and you’ll find, as I have, that once you get good at doing it, it’s kind of addictive.

So now that you understand the background of content syndication, let’s look at some easy ways you can get started:

1.   Make use of RSS. RSS stands for “really simple syndication” and is one of the easiest and fastest ways to start syndicating your content. RSS is a technology which takes your content and puts it into a special format (you don’t need the details) so that the content can be shared easily and republished across the internet. The majority of the open social sites use RSS. You can find the link to your RSS feed by searching for the RSS icon, which often looks like the icon at the beginning of this paragraph. Sometimes it’s colored differently, but this symbol denotes the RSS feed. What the RSS feed represents is an aggregated container of that content.

To actually start using RSS, you can take your RSS feeds (such as from your blog) and submit these to RSS search engines, such as Bloglines, Blogpulse, DayPop, and Feedster. (There are many others, this is just a partial list.) The idea is that the RSS format allows for content to be deployed and shared in a consistent and standardized way. When submitting your blog’s RSS feed to these search engines, you are increasing the likelihood of your content being found, and, also, potentially giving others the option to republish your content with attribution to your site.

You can also submit RSS feeds from your Twitter account, as well as other social sites. There are specialized software programs that can help you rapidly submit your RSS feeds as well.
RSS submission is one of the easiest ways to get started with content syndication.

2.  A second strategy for getting started with content syndication is to send your blog updates to your Twitterfeed. If your blog is built on WordPress, you can configure a plugin such as Twitter Tools to send blog posts to your Twitterfeed. This is a great way to drive traffic to your site, especially if your titles are compelling, and you don’t overtweet your new content. Since Twitter updates are searchable, you can find yourself getting first page ranking in Google for your content. This listing may not last, as tweets are constantly updated, but it’s a good way to get your content out in front of more people.

3.  A third simple strategy for content syndication is to import your blog posts into Facebook and LinkedIn. You can use the Notes application in Facebook to get your blog posts publishing in there, and you can use the WordPress application in LinkedIn to get your blog content published there as well. Again, if you focus on highly relevant content, and use strong titles, you will see clickthroughs to your site. Importing your content into these sites also helps establish your expertise and credibility, and can grow your brand following.

While there are many other content syndication strategies you can use, these are three solid strategies to get you started. As you invest more fully in content syndication, you’ll find that your online following grows, that you get more opportunities, and generate more leads into your business.

Content syndication is an important step in the chain of social media profitability. Get started using it today.

To get 4 weeks of focused training on content syndication and repurposing, check out From Platform to Profit.

RachnaJainPhoto.jpgDr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation.  Rachna works with speakers, consultants, authors, and small business  owners to develop and execute effective social media marketing  strategies. Her proprietary persuasive social media  process (sm) focuses on building influence, credibility and  visibility online. This translates into greater recognition, increased  website traffic, faster lead generation, a shorter sales cycle, and  more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog