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Online Business

Domain’s the Name of the Game: Finding the Perfect URL #entrepreneurfail

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New Webcomics series brought to you by #entrepreneurfail and GetEntrepreneurial.com. Enjoy!

Anyone who has ever searched for the perfect URL or even tried to find a good Gmail address or a coveted Twitter handle can relate to this one. Unless your name is really unique, chances are it’s taken

When you search for a domain name, bless the various suggested ‘Variations’. The alternatives are meant to be helpful but are not really useful and actually kind of entertaining.

If you’ve run out of naming ideas, here are some suggestions that may help spark some name ideas:

  1. Use the Igor naming guide for some tips.
  2. Check out the Lean Domain Search
  3. Find names using Namechk

Even if you get a great domain name, don’t forget to snag the Gmail address, Twitter handle, or anything other account you may be using. Happy hunting.

Let us know about your search for the perfect domain name. How long did you search before you found yours? Let us know in the comments below. 

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Online Business

5 Success Strategies of High-Converting Ecommerce Websites

disney-store

Depending on who you ask, the top 10 list of the nation’s highest converting ecommerce websites changes.  What doesn’t change, however, is what all these sites have in common that make them so successful.

Let’s take a look.  As we do, make yourself a list and compare it to your own ecomm site.  The sites we’ll be discussing are:

  1. Disney Store
  2. Zappos
  3. Best Buy

 

#1 – Unique Competitive Advantage (UCA)

Sometimes called a USP (unique selling proposition), the UCA is something unique you offer that answers the question, “Why should I buy from you?”  You could get most of the products offered at Disney Store, Zappo’s and Best Buy from other sites.  What makes a customer want to buy here?  It could be many reasons.

?    Disney lets you send a free video message with your purchase.  You also get free shipping when you buy over $75 worth of stuff.  In certain cases, there is exclusivity: you can only buy particular products from the Disney Store site.

?    Zappo’s is famous for their huge selection.  They also have won the hearts of customers with their free shipping and returns.  Unlike other sites that offer free shipping with a certain purchase amount, Zappo’s gives it to you with no minimum.  And, if you need to send the shoes back, Zappo’s will pay return postage as well.

?    Best Buy has a rewards program, low-price guarantee and financing options.

Do you have a UCA?  Can you offer free shipping with or without a minimum?  How about tossing in a free extended warranty beyond what the manufacturer offers?  Do you have exclusive products?  Price-matching?  Do you have exceptional customer service that goes way above and beyond?  Make it public on the home page of your site.

#2 – Prominent Search Box

Think about this for a moment.  What do you do when you get to an ecommerce site?  If you’re like most, one of the first things is to use the search box to help find what you want.

Because the search box is so important to ecommerce conversions, yours needs to be big, noticeable and right up top just like these major retailers have theirs.

#3 – Clear Categories

The other way most people shop online is by using the category links.  These etailers make it super easy to browse by category because they’ve organized their products logically.

That may mean putting a product in more than one category. For instance, on Disney, “Brave” is under Characters, but is also applicable to the Girls category.  Zappo’s would have dress pumps under Heels and Shoes and Women’s.

Think analytically.  Ask others who are unfamiliar with your site to go online and try to find what they are looking for without using the search box.  Make very sure that your products are arranged using the same logic your customers do when shopping.

#4 – Recommended/Featured Products

These items might be the month’s best sellers or new products that have just been added.  They don’t need to be on sale.  You can simply highlight them and bring them to your customers’ attention.

#5 – Sales

Up top, in your banner or near your banner, you also need to highlight what’s on sale.  And there always needs to be something on sale.

Case in point: do you remember (many years ago) when Sears decided they were going to offer their lowest possible price every day?  They weren’t going to have sales any longer.  They announced to their customers that they could come to Sears any time they wanted and get the best price.

What happened?  Their revenue TANKED!

Bottom line:  people love sales.  Give it to them.  Create a promotion calendar and fill it with discounts, BOGOs, rebates and whatever other types of sales you can think of.

When you observe what the big boys are doing and emulate that (as best you can) in your own store, higher conversions will soon follow.

Are you stuck?  Don’t know how to go about creating an ecommerce marketing plan to boost your sales?  Contact me today about online marketing consulting services.  We can make it happen!

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Online Business

How to Stand Out in the Crowd – SEO Tips for Small Businesses

seo-smallbiz

Article Contributed by Anca Bradley

For small businesses, visibility is key. Customers can’t find you if they don’t know you’re there. While major multi-national companies can throw resources at advertising agencies and gain a higher profile, small organizations don’t have that luxury. SEO, or search engine optimization, is a great equalizer. A noticeable online presence makes you easier to find than competitors. As search engines have become more sophisticated, so has SEO.

Pandas and Penguins

In the early days of Google and other search engines, the software’s sorting and ranking algorithms were naive. Pages stuffed with keywords and light on content ranked well, clogging the first few pages of search engine results. Designers quickly found ways to sort valid sites from those with a low signal-to-noise ratio, and legitimate businesses had to evolve to meet changing optimization needs. Two of the largest and most influential changes were Google’s Panda and Penguin algorithm updates.

The first Panda update came out in April 2011, according to the Moz.com (http://moz.com/google-algorithm-change) tracker, and it revolutionized search engine optimization. Small businesses that had previously relied on high keyword percentages and thin content found themselves penalized while those that used natural writing surged ahead in page rankings. Google, and eventually all other major search engines, had begun to think like its users and weed out the low-value sites.

If Panda was Google’s answer to thin content, then its later Penguin algorithm was a defense against over-optimization and bad back-linking strategies. Sites that had previously relied on intricate linking schemes or paid links suddenly found themselves devalued on search engine results pages. That drop in rank had significant implications for traffic; the top three spots on the first page account for almost 60 percent of clicks, say statistics from Optify as published on Search Engine Watch (http://searchenginewatch.com/article/2049695/Top-Google-Result-Gets-36.4-of-Clicks-Study).

SEO Help for Small Businesses

Understanding where SEO was in the past helps small businesses predict where it’s going in the future. Google regularly releases updates to Panda and Penguin as well as other smaller tweaks. Trends today have been toward rich content with natural contextual cues that lead organically to higher page ranks. Search engines want to serve useful content, and they do it by prioritizing pages customers might want to read over keyword-stuffed or heavily linked text.

To stay on top of search engine algorithm changes, many small businesses are turning to professional content creation teams who make it their business to keep current with state-of-the-art SEO. Giving your existing site an SEO makeover may boost your traffic and give you the higher visibility that’s so important to a smaller company’s bottom line. Professional bloggers can also contribute to better SEO while giving your readers a reason to make your site a destination. Social media signals factor into rankings too, and by supplying content worth sharing, businesses can garner more interest from word of mouth.

Penalty checkers are another valuable tool in creating a winning SEO strategy. These products analyze websites and blogs for elements that could draw penalties from Google such as low-value back-linking and keyword stuffing. Fruition’s Google penalty checker tool (http://fruition.net/google-penalty-checker-tool/), for example, looks through more than 30 Google updates and measures content against them for more reliable search engine optimization. Small businesses can’t afford to make mistakes that drive their page ranks lower; these tools can help prevent down-ranking oblivion.

For experts in SEO and small businesses that use them, staying in front of ongoing algorithm changes translates directly into greater visibility.

About the Author

Anca Bradley is a geek at heart and enjoys all-things SEO and Social Media. Her experience includes several years of making major contributions to a wide variety of projects, such as Pay-Per-Click ad management, Search Engine Optimization, Social Media Management and Campaigns as well as other web strategies that are crucial in today’s online business sphere.

Anca Bradley’s interests are family, music, biking, technology, and of course the internet.

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Online Business

E-Commerce Tips for Small Businesses

ecommerce

E-Commerce Tips for Small Businesses

For small businesses and entrepreneurs, the Internet is not only an effective tool but a necessary one for growth. Customers and clients turn to the Internet not only for information about a business, but also for shopping. Gone are the days when “brick and mortar” businesses dominated the landscape; e-commerce is the wave of the future.

Setting up an e-commerce platform is easier than ever, but succeeding in a sea of competition has never been more difficult. You’ve got to set yourself apart from your competitors, which means learning the secrets of successful e-commerce and putting them into practice.

Focus on Product Descriptions

One of the most difficult aspects of succeeding in e-commerce is portraying products effectively. It’s not enough to simply list your products; you’ve got to put them in the best light possible if you intend to convert a fair amount of sales. Since most e-commerce platforms allow you to add descriptions for each of your products, you should take full advantage of this and craft the best messaging possible. Think about why your audience might want to purchase a specific product and how it can benefit them, pointing out each and every selling point.

The photos you use to display your products can also have a huge psychological impact, and should always be Hi-Res. Products typically look best against a blank, white background, although there are plenty of different techniques you can utilize. For best results, you should always hire a professional photographer to shoot your products.

Offer Lucrative Deals

E-commerce should be viewed as the digital equivalent of a traditional selling platform, which means deals and weekly specials still matter. One of the reasons why many people turn to the Internet for their shopping needs is because they expect to find better pricing than what is available locally, and you’ve got to deliver the goods. Since overhead tends to be far lower with an e-commerce platform, offering significant discounts should be easier than it would be in a brick and mortar scenario.

Social media can be a very effective way to not only spread word about deals you might be offering, but also to build your audience and awareness about your products. For example, you might wish to offer a deal that customers can take advantage of only if they share it on their personal Facebook timeline, as this will accomplish two things at the same time.

Allow Multiple Payment Options

Customers who shop e-commerce websites want to know that they can pay in as many different ways as possible. Ideally, your platform should accept credit cards, Paypal and – if it fits your model – check. Restricting your payment options will do nothing but turn your customers off and lower your chances of making a sale.

If you sell online, you should also consider implementing a credit card reader into your business model. Being able to accept credit cards on the fly is a highly-effective way to sell your goods when you don’t have a traditional storefront, and will open up a great deal of doors for you and your business.

Don’t Neglect SEO and Search Functionality

SEO (search engine optimization) can be very effective when properly implemented, and can help your e-commerce site to pop up at the top of some of the most popular search engines on the Internet. You can implement SEO yourself or hire a firm that specializes in this discipline, which can take a lot of pressure off of you and your business.

Another aspect of searching that you should focus on is that which is internal to your site. Customers should always be able to search for what they’re looking for without having to browse through page after page of items, and the more targeted you can make your internal search features, the more likely it is that you’ll convert a sale. After all, customers who find themselves getting frustrated when looking for specific products on your site will likely leave and choose to shop elsewhere–something that is easily avoided with a powerful search option.

There’s no use in ignoring the importance of building a strong e-commerce platform any longer. If you put in the work to ensure that your site can compete with the best of them, you’ll begin to see results in a short period of time.

Article contributed by Jenna Smith

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How-To Guides Online Business

How to Avoid Email Spam Traps

How to Avoid Email Spam Traps

Business owners and marketers abhor sending law-abiding emails only to have an ISP or spam watch group labeling that email as spam.

The FCC created and the government passed the CAN-SPAM Act to govern how business can send commercial emails. Because the small percentage of email marketers who could care less about the spam laws have made sending legitimate businesses emails a hassle at best, ISPs, email providers, and the FCC use different methods to catch spammers in the act. This includes using spam traps.

Unfortunately, a number of legitimate emails get caught in these traps as well, which can results in the sender unknowingly being labeled a spammer. Oftentimes, this label results in legitimate domains, email addresses and IP addresses being blacklisted.

The best way to avoid problems is to understand how spam traps work, and how to detect and remove them. Because spam traps and other email marketing issues are such a problem, a number of methods are available to help prevent spam traps from infiltrating your email list in the first place, and detect those that do.

How Do Spam Traps Get on an Email List?

Spam trap email addresses infiltrate email lists a number of ways, but usually when a bot:

·  Fills out a contact from

·  Signs up for a newsletter

·  Signs up for an email subscription

Buying email lists is another way spam traps get onto email lists, especially if you do not know the origin of the email addresses. For this reason alone, it is always better to capture your own addresses and create your own high quality email subscriber list. It takes longer to do so than purchasing a list does, but safety of knowing who your subscribers are is well worth the tradeoff.

How do Spam Traps Work?

Two types of spam traps exist: pristine traps and recycled traps. The type of trap that infiltrates your list can make a big difference in the outcome should you unknowingly send an email to it.

Pristine spam traps: ISPs and blacklists create these email addresses with the intention of catching spammers who use bots and scrapers red handed. They do this by creating a new email address, and then adding the newly created address to difficult to get to places, such as within source code, or in other places that humans would not come across it. The scraper then adds the trap to the email list, which then receives email, thus catching the sender in the trap.

Recycled spam traps: ISPs and blacklists take over email addresses that previous owners abandoned, or the ISP revoked for whatever reason. After taking over the email addresses, the ISPs watch the received email to see who continues to send without having received a response.

The consequences of sending email to a pristine spam trap are harsh, and usually result in ISPs permanently blacklisting your domain. This is because those who send to pristine traps usually harvested the email using blackhat means, and do not intend to abide by the Can SPAM act.

Consequences of sending email to a recycled trap are different, and usually result in a lowered reputation because ISPs can see that you don’t monitor your list. Email marketers get caught in this trap more often, and it is easier to repair your reputation as well.

How to Spot Spam Trap Addresses?

Removing bot-run email addresses is a task that can be automated using a Service Objects email address validation API. The API works by retrieving and appending information to each email capture before the capture is assigned to your list. You can then use the extra information to determine if the email address captured is from an actual person or if it is likely spam or a spam trap.

Those who only use legitimate means of capturing email addresses should attempt to detect and remove recycled email addresses as soon as possible. You can prevent spam traps by:

·  Automatically reject email addresses that are obviously malformed (missing the “.com” for example) because these can be spam traps

·  Confirm sign ups with opt in emails and welcome emails to ensure person wants to subscribe and that email is valid – spam traps can’t do this, and you can remove emails that bounce

·  Use captchas to help reject spam, and stop bots

·  Remove addresses to which you never receive a response, or those from which you’ve received a response previously, but abruptly stopped

Otherwise, as long as you never buy lists or harvest emails using unsavory methods, you should not have to worry about sending email to or detecting a pristine spam trap too much. However, if you do, you’ll want to remove detect and remove pristine traps immediately.

Article contributed by Jenna Smith/em>