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Finance & Capital

Why do you need a surety bond for your new business, anyway?

Article Contributed by Kristen Bradley

Starting up a new business is never easy, and it would be nice if you could just skip to the part where your business begins to turn a profit. However, if this were the case then entrepreneurs would miss out on the valuable experience that comes with building their company from scratch. During the first few months, you’ll have to overcome a number of obstacles if you really want to succeed.

Unfortunately, some of these obstacles include legal regulations that seem to be nothing more than arbitrary government-mandated requirements. One such task entrepreneurs often know little about is the need to purchase surety bonds. Being bonded is a legal obligation for businesses in most industries, yet professionals often find themselves asking, “Why do I even need a surety bond?” There are more than a few answers to this question, but the following are some of the most important.

Surety bonds are required by law.
The basic goal behind most surety bond requirements is to guarantee industry regulations are met. Mortgage brokers, auto dealers and contractors are a few professions for which surety bonds are necessary as a business license requirement. Failing to purchase and maintain any necessary bonds can result in heavy fines and license revocation.

Surety bonds provide legally binding financial protection.
Each surety bond functions as a legally binding contract that involves three parties:

  1. the principal that purchases the bond, which is the professional or business
  2. the obligee that requires the principal to purchase a bond, which is usually a government agency
  3. the surety that sells the bond, which is typically an insurance company or a special surety agency

So let’s put this into action. If a contractor leaves a publicly funded construction job mid-project, the government agency overseeing the job can file a claim on the professional’s contract bond. The contractor either has to finish the project according to contract or pay financial reparation so another contractor can take over. If the contractor cannot afford to do so, the bond’s financial guarantee covers the losses.

Customers feel safe working with bonded businesses.
Business owners can also choose to purchase additional surety bonds as a sign of their well-intentioned business practices. Promoting your company as “licensed and bonded” allows customers to feel more confident about your professional reputation. By purchasing a bond you give customers an alternative to the courtroom if an unfortunate situation should arise.

Surety bond premiums are low relative to their coverage.
A surety bond’s cost depends on a number of factors such as your personal finances and credit score, as well as the specific bond type you’re seeking. Premiums typically cost just one to three percent of the total bond amount. This means a surety bond that provides $10,000 worth of coverage only costs $100 to $300.

Getting a surety bond might seem like a hassle at first, but a basic knowledge of the process makes it easier for those looking to get bonded for the first time.

About the Author
This article was provided by Kristen Bradley of SuretyBonds.com, a nationwide surety bond producer that offers assistance to entrepreneurs and new business owners. SuretyBonds.com maintains the Surety Bonds Insider, an online publication that provides an in-depth look at developing policies in the surety industry.

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Finance & Capital

Expanding Customer Base by Accepting Credit Cards

At a day in age were Smartphone applications have been developed to ease and quicken check out processes; cash only establishments are becoming a thing of the past.  Sure each small town will have their Ma and Pa nooks that have been around since the dark ages who can afford to only accept cash because of their developed reputation for good customer service and the fact that customers know ahead of time that cash is the only accepted form of payment.  Not accepting credit and debit cards as a form of payment is hurting the expansion of a business’s customer base.  Credit card terminals are becoming easier, safer, and more adaptable for any business to use.  With a wide range of terminal types available, from traditional ones that are attached to a phone line, to wireless, and even to mobile, a business should have no problem finding one that works for them.

Popularity of Paying with Plastic

Plastic is rapidly becoming a popular form of payment.  With the percent of sales made with credit/debit cards closing in on the 50 percent mark, the demand of credit card acceptance as a form of payment is getting tremendous.  With the conclusion that one of two customers would prefer to be paying with credit, does it make sense to in convince them with a cash only establishment? Accepting credit cards not only speeds up the business transaction, but also provides the customer with a larger range of spending funds.  A customer may only have twenty dollars cash in their pocket to spend.  At a cash only establishment that twenty dollars is the most they can spend.  By simply accepting credit cards, that customers spending ceiling goes from twenty dollars to what could possibly be thousands. Accepting credit cards also expands your customer base and can create more long lasting beneficial relationships.

State of the Art Processing Equipment

Modernize your business with the newest in technological advances when it comes to payment processing machines.  The newest credit card terminals offer the latest technology which maximizes the efficiency and accuracy of the payment.

Terminals, such as the VeriFone Vx510, are easy to use.  The VeriFone Vx510 has an ATM-style interface with an internal PIN pad that will virtually eliminate keying errors.  This terminal will run smoothly as it has 12 MB of memory, Ethernet capabilities, and has an integrated thermal printer making it both customer and cashier friendly.

Another innovative option is a wireless terminal.  A wireless terminal provides businesses with the option of credit card processing on the go.  With its small physique and ease of use the VeriFone Nurit 8020 provides its clients with what they want in a portable payment processing device.  The Nurit 8020 has a large backlit graphical display, a keypad, and has a touch screen with built in signature capture capabilities that will allow one to effortlessly and timelessly approve of their transactions without the hassle of scrambling for a pen. Want to pay debit?  No problem, the device has a built in PIN pad and a quick, quite, and graphical thermal printer.  This device has ideal use for businesses that have a moving customer base such as free lance artist, general contractors, and even street side vendors.

Whether your business is just starting out, or you’re a business owner upgrading the company you already have, credit card processing is a huge aspect in any contemporary establishment. The efficiency and precision that your company can be experiencing in its day to day transactions by obtaining the appropriate credit card processing services is surprising.  Don’t let another customer walk away because your business does not accept credit card payments.

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Finance & Capital

Buying Behavior in Marketing to Avoid Cash Flow Issues

Entrepreneurs tend to begin their business off of savings they worked to increase over a lifetime in a regular job. Sometimes things like bank loans, personal loans, and real payday loans are available to fund the business and the necessary marketing strategies one needs. At the beginning of any business things like merchant loans will not be available, so if personal or bank loans are also out of the running then you are left with real payday loan options. The following are some considerations you should make when it comes to marketing that could help you increase your business funds quickly and help pay back any payday loan or other loan you may have taken out.

In marketing there is something called buying behavior. A consumer has a certain type of behavior, as does a business. Most people who succeed in marketing will examine ways to entice a consumer to purchase the product. There are two ways to look at buying behavior.

You have B2C which is business to consumer buying behavior and then you have B2B or business to business. Under business to consumer you have a product you want the consumer to be aware of and buy from you. You should have a niche idea when it comes to marketing such as seeking out a target audience that is overlooked by other companies or a product that is not in existence yet i.e. an innovation.

The consumer needs to know that they need that product and it is your job to make sure that happens by offering a product they are currently interested in. You see this with mobile phone apps. There are literally hundreds of apps out there and some are drafted by entrepreneurs who are now finding their business a success.

In business to business the buying behavior can differ slightly because most businesses are looking to resell your products; therefore, they are looking for a deal that will help them make a profit. You have to be careful of making enough on the deal to make your costs worth it to, so while some stages are similar to business to consumer buying behavior there are also differences.

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Finance & Capital

What Small Business Owners Need to Know About Attracting Funding

Article Contributed by Bill Grodnik

With all signs pointing to an economic recovery, many small businesses are hoping now is the time to attract new funding. Before looking towards external sources of funding, there are things that small business owners need to keep in mind.

Dare to be different

Starting out, it’s vital to choose to operate a business where you already know something about the industry, or you have experience having worked in the field. Nobody wants to invest in a business where you’re reinventing the wheel, so use the knowledge to innovate something different in your field before you forge ahead.

Bootstrap like there’s no tomorrow

With no debt and no investors, you’re free to take your company in whatever direction you see fit. Rule #1 for the small business owner should be to self-fund for as long as is humanly possible – then look to external sources for funding.

Be more attractive

The #1 most attractive trait? It’s not being a blonde or driving a Maserati – it is being profitable! If you’re not there yet, have a clear, well-thought-out plan in place that shows your company’s path to profitability. This will enable you to at least negotiate some of the terms of third party investments.

Show your growth

For most businesses, funding in the early stages of a company’s launch is incredibly difficult. As the business owner, your #1 priority should be growing your business, in terms of customers and infrastructure. The best way to do this is to focus all of your energies on your core function and outsource what you can – the cloud offers ample opportunity to save time, effort and money. Even early stage companies that show solid growth will be attractive to investors.

The impetus behind increments

The first step is to decide how much money you need. And no, “a lot” doesn’t count! When you’re talking to potential to investors, they’re going to ask you the size of the increments you’ll be offering. (i.e. $1 million raised in $100,000 increments.) Pick the largest increment size you think you can get investors to match. You can always split and quarter your increments, but some investors will take “one” no matter the size, and the fewer investors you have, the more control you’ll have over your own business.

VCs can be costly

My best advice is to avoid VC funding in your company’s early stages. When there is little you can offer them in terms of value, many VCs will “offer” to take a controlling stake in your business in exchange for the funds you seek. If you take them up on their offer, you will likely end up with a group of “bosses” that tell you what to do with your business to ensure a quick return on their investment. Once you’ve built a team and an infrastructure, and you’re profitable – that is the right time to go after VC funding.

Consider other options

Many times there are alternatives to VC funding including local angel groups, private investors and – surprise! – friends and family. In fact, the easiest money to raise is from friends and family – friends will follow other friends and, if you’re willing to let your family invest in your business, most will consider the investment sound. Try to evaluate what your venture realistically needs to succeed and first look for funding and strategic support close around you – you may be surprised at the interest and advise you’ll find!

About the Author

Bill Grodnik is CEO of Davinci Virtual (http://www.davincivirtual.com), the leader in smart offices. Davinci changes the way people work by empowering businesses with savvy, live receptionist services and sexy virtual office space. To complete your business identity, Davinci can provide you with professional business addresses in over 800 prime locations around the globe offering mail forwarding, lobby and directory listings, access to over 2,500 meeting spaces including fully equipped conference rooms and day offices, administrative services, business support centers, resident agent services and more. Davinci Virtual ranked No. 141 on the 2010 Inc. Magazine’s 29th annual Inc. 500 ranking of the fastest growing privately held companies in the country.

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Finance & Capital

Intellectual Capital and Your Sales Career

Article Contributed by Mark Hunter

“We’re forced to close because the bank will not loan us the money we need.” Phrases like this have been heard too many times the last several years, and yes, it’s unfortunate, but here’s my perspective: “Companies don’t fail due to a lack of financial capital. They fail due to a lack of intellectual capital.”

Let me put it in even simpler terms: Companies fail because people don’t think. It’s always easier to blame someone else for our problems. It’s what most people do, and besides, we all believe we’re brilliant. Any set back could not possibly be associated with us; therefore, it has to be somebody else’s fault, right?

Now I’m not going to say 100% of all failures are due to a lack of intellectual capital, but I will say the number is probably close to 97%. Let me explain why. Any business is in business to satisfy customer needs. If things work out correctly, they can fill those needs at a value for which customers are willing to pay and at an amount that is more than the company has to spend to prepare the item for sale. It’s that simple – nothing complex, nothing behind the magic curtain. Just sell something for more than it costs to make it and you’re fine. Well, not quite.

We all know there are numerous other factors that can and do come into play with regard to how a business operates, and it’s all of these other circumstances that require the proper use of intellectual capital. The level of intellectual capital in any business is going to vary dramatically. More importantly, how the intellectual capital is ultimately used is going to determine the success or failure of a business.

In my role as a sales consultant, I’ve watched a great number of people with incredible sums of intellectual capital not being challenged at all to contribute. At the same time, I’ve watched people who are, for lack of a better phrase, “a few dollars short upstairs,” making all of the decisions without any input.

Whenever I work with salespeople or any other business professionals, including CEOs, I love to challenge them with a few simple questions. Here goes:

What did you learn yesterday?

How did you apply today what you learned yesterday?

What do you expect to learn today?

What will you need to change next year to stay ahead?

You get the idea. I love to challenge conventional thinking. Some people say that’s not my place as a sales consultant, but I say that is my place. In sales, it’s all about fulfilling the needs people or entities may have, but many times these people or entities don’t know what their needs are. Worse yet, they don’t understand what needs they may have tomorrow. This is my role as a salesperson – to not only help them today, but also to prepare them for tomorrow.

You might be asking how this ties back into the original idea of businesses failing due to a lack of intellectual capital rather than lack of financial capital. It is intricately related because no matter what our role is, it is our job to help those with whom we come in contact to fully use their intellectual capital. This means we need to be fully using our own intellectual capital. And that means we have to ask ourselves the very same questions I listed above.

In my own company, we ask ourselves these questions on a regular basis. We also challenge ourselves to go outside of our comfort zone to seek diverse opinions and ideas.

The opportunities before us have never been greater. I firmly believe due to advances in communication and the global business community, there are more opportunities for businesses (large and small) to grow and thrive. I also believe the financial capital requirements are actually decreasing due to the advances in communication and the ability to grow a business. These changes, however, mean the average business faces far more competition than ever before, and the natural lifecycle of any business is getting shorter. Intellectual capital is even more important today than it was yesterday.

One final thought: Who around you has intellectual capital from which you can learn? What can you do each day to be growing your own intellectual capital? And finally, what is the one breakthrough idea that truly defies gravity that you can work toward implementing in the next six months?

Mark Hunter, “The Sales Hunter,” helps individuals and companies identify better prospects, close more sales and profitably build more long-term customer relationships. Since 1998, he has consulted nationally and internationally with thousands of salespeople and global companies. You can follow his Sales Motivation Blog at www.TheSalesHunter.com. You can also connect with him on Facebook www.facebook.com/TheSalesHunter, Twitter www.twitter.com/thesaleshunter, and Linkedin www.linkedin.com/in/markhunter.