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Customer Service Entrepreneurs Entrepreneurship Networking Starting Up Success Attitude

Top 10 Reasons Volunteering Can Help You Grow Your Business

This article is contributed by Michelle Ulrich.
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“Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.” by Margaret Mead
Here is a list of my Top 10 Reasons Volunteering Can Help You Grow Your Business:
1. Volunteering helps you find your place in the community, whether online or in person, especially if you are “the new kid on the block.”
2. Volunteering facilitates many new learning opportunities. This occurs through mentoring or just being around others who share your passion or interests.
3. Volunteering fosters new relationships and builds on existing ones.
4. Volunteering can be a great opportunity to try out new skills or hone existing ones.
5. Volunteering gives you a sense of giving service; studies have found this to be very healthy for our brains, our overall health and our psyche (soul).
6. Volunteering creates opportunities for you to be on ‘ground zero’ of your community or industry.
7. Volunteering builds self-confidence and great potential for leadership building opportunities.
8. Volunteering can lead to business opportunities as most people like to do business with people they know and trust.
9. Volunteering is an important value we can teach our children. We can also act as role models for those in need. You may be the reason they give back and volunteer when they are ready.
10. Volunteering is a way to share your knowledge with others as others before you have passed down history and traditions from one generation to the next.
When you are in a rut, need some help or want to impart your knowledge to others, find a community (online or offline) and get involved. It won’t feel so lonely, your questions will be answered and you can pass down your legacy to share with others. Besides, it’s good for your health and well-being.
P.S. Volunteering can be a great way to ‘pay it forward.’ I have seen commercials where one person is having a horrible day and takes it out on someone else, and then the next person takes it out on the next and so on. If we turn that around and perform random acts of kindness via volunteering in our communities, what an incredible and beautiful synergy we can pass on to others. We can affect our communities with one single act. Imagine if everyone pitched in and volunteered for something…what a peaceful and happy planet this would be!

About the Author
Michelle Ulrich is the Chief Villager and founder of The Virtual Nation, an educational destination for Virtual Professionals around the globe. Michelle is an avid believer in giving back to her industry and she does this by offering coaching, teleclasses, resources, and tools, in addition to providing a community of learning, a nation of culture, and a virtual village for her members. Education is the foundation of her organization as well as for her own personal and professional development. Michelle has been a community college instructor teaching a Virtual Assistant certificate program online. Aside from coaching and teaching, she is also a speaker and soon-to-be author on the subject of Virtual Assistance. She maintains her private practice where she specializes in working with authors, coaches and speakers who struggle to keep up with e-commerce and new technologies. Clients can check out her services at www.virtualbusinessmarketing.com, while Virtual Assistants can find her over at www.thevirtualnation.com. She can be reached by telephone at (916) 536-9799 in the Pacific Time zone.

Categories
Entrepreneurship Home-Based Business Online Business Starting Up

eCommerce on a Shoestring Budget for the Do-it-Yourself Entrepreneur

This article is contributed by Michelle Ulrich.
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1. Website
a. http://smallbusiness.officelive.com/ – FREE
Microsoft Office Live Basics is the easy way to get started on the Web. If you have always wanted your own Web site, Microsoft Office Live has just made it easier — much easier.
– Free domain name and Web hosting
– Easy-to-use Web site design tools
– 500 MB of Web site storage space
– 25 company-branded e-mail accounts
– Web site reports
– Search advertising tool with $50 credit* – (I do not recommended to start)
b. Go Daddy’s Website Tonight for as little as $4.00/month
Go Daddy has THREE plans (or so) to choose from!
Blog instead of a website
c. Blogger.com – Free
d. WordPress.com – Free
e. TypePad.com – Basic Level is Free
i. With TypePad Basic you’ll be blogging in minutes. Choose your design from dozens of professional templates. TypePad makes it easy to include pictures and links, manage comments, and categorize your posts. Includes 100MB of storage and 2GB of bandwidth per month.
ii. $4.95 per month for higher level of service (more storage space, etc.)
Benefits of a blog versus a website
– No web designer needed
– Pick a template and start adding content
– Useful for selling one product (i.e. a book, ebook, info product, etc.)
– Useful for selling a relationship with potential clients
– Useful for opinion writing – be careful what you put out there; people read blogs!
– Hone writing skills
– Post at a minimum of 3x/wk for higher Google rankings
– Can also be a link from a website, which also increases traffic to your website
2. List capture form on your website and ezine delivery
a. iContact.com $9.95/month for up to 500 subscribers; 15-day free trial
i. Non-profits receive 20% discount and may pay by check monthly, quarterly, or annually
ii. Templates or design and paste HTML code
iii. Surveys
iv. Auto Responders
b. ConstantContact.com $15/month for up to 500 subscribers; 60-day free trial
c. CampaignMonitor.com
i. For each campaign you send with more than 5 recipients, you pay a flat delivery fee of $5 plus 1 cent/recipient. Any campaigns you send to 5 or less people are free of charge.
ii. Let’s say you’re sending an email newsletter for a client to their database of 4,500 subscribers. To send this newsletter, you will be charged $5 plus a cent for each recipient, $45 in this case, making a total of $50. All prices are in US dollars.
3. Shopping Carts and eCommerce
a. Mals-e.com
i. Shopping cart, digital downloads and affiliate program ONLY
ii. FREE for up to 1000 digital deliveries per month; you can purchase more as you increase your sales.
iii. $8/mo option for unlimited orders per month
iv. $95 flat one-time fee for their mOrders plus version for a desktop application for downloading and ‘databasing’ orders properly and permanently. www.mals-e.com/morders.php
v. Reporting
vi. Numerous third-party add-ons
b. E-Junkie.com
i. FREE 1-week trial
ii. $5/mo for 10 products/50 MB storage space; rates go up to $125 incrementally based on the number of products
iii. Product storage and delivery
iv. Easy to use, pop-up free, installation free
v. Shipping and postage calculations
vi. Sales tax and VAT calculations
vii. Inventory management
viii. Product promotion
ix. Discount codes
x. Affiliate management
xi. Customization (even works with an existing cart for digital downloads)
xii. Tracking, logging and notifications
xiii. Global acceptance
1. download page and email in language of your choice
xiv. Extras
1. send out free expirable download links
2. Works with eBay and MySpace, too!
c. Payloadz.com
i. Digital downloads ONLY
ii. FREE for up to $100 transaction limit / 50MB of storage
iii. $15/mo for $500 transaction limit / 100 MB of storage
d. WAHMcart.com
i. Full shopping cart very similar to Professional Cart Solutions (see below for full list of options, but you get EVERYTHING for $29.99/mo – no tiers
e. Professional Cart Solutions (aka – 1shoppingcart.com and many other private labels)
i. FREE 30-day trial or $3.95 for 30-days depending upon private label partner
ii. Four tiers of service
1. Starter $29
2. Auto Responder $29
3. Basic $49
4. Pro $79
iii. Shopping cart
iv. Broadcast (ezine, email announcements, etc.) delivery
v. Auto Responders
vi. Digital downloads
vii. Affiliate program
viii. Ad tracking
ix. Reporting
x. Payment processing with PayPal as well as a large list of merchants such as Authorize.net; QuickBooks/Intuit will be on the list soon (poss. Fall 2007)
xi. Templates for ezine delivery to come out soon (poss. Fall 2007)
4. Online Publishing Centers
a. CaféPress.com
b. LightningSource.com – Most recommended by traditional publishers if you must do Print On Demand (POD).
c. Lulu.com
5. Miscellaneous online services
a. CentralDesktop.com – Free online collaboration tool for up to 3 users; $25/mo for up to 10 users and other various packages. Use this tool to work with a virtual team to delegate the projects or pieces of larger projects.
b. EventBrite.com – Event management program. First event is free, then up to $9.95 each event. For paid events, your PayPal, Google Cart or merchant fees shall apply. You can specify donations or payments, number of ‘seats’ available, reporting, and lots of extras.
c. Evite.com – Free event management tool where you can pick a template, customize one on your own, add your Outlook contacts, track responses, and it even integrates with PayPal for paid events.
d. Foldershare.com – Free folder sharing application from Microsoft (a bit clunky to set up between two parties, but is an awesome program for sharing documents with clients, subcontractors, etc.)
e. Google.com – Google offers email, word processor, spreadsheet, calendar, classifieds (Google Base), groups, Blogger, Desktop and lots of other programs for FREE.
f. OpenOffice.org – Free office suite similar to and compatible with Microsoft office. Includes a word processor, spreadsheet, presentation manager, and drawing program. Interface similar to other office suites.
g. SurveyMonkey.com – Free up to 10 survey questions with 100 responses allowed; $19.95/mo for unlimited questions per survey and 1000 responses allowed, $200/yr to have unlimited questions and responses.
h. TheBasementVentures.com – Host teleclasses, teleseminars, etc. with this free tool. You can even record your own audio and then copy and paste the html code on your website, download the mp3 file and burn it to a CD for info product sales.
i. Thumbstacks.com – Free webinar presentation tool. This is for PowerPoints or various incarnations of PowerPoint only.
j. YouSendit.com – Free file sending program; $4.99/mo for 2 GB file sending, send multiple files, and no ads on your ‘send’ invitation.
k. Zoho.com – Office suite with free and $5 on up for other options. Word processing, spreadsheet, presentation tool, Wiki, notebook, Meeting (desktop sharing, web conferencing, online meetings, etc.), projects, CRM, database creator, planner (online organizer), chat, mail, and more.

About the Author
Michelle Ulrich is the Chief Villager and founder of The Virtual Nation, an educational destination for Virtual Professionals around the globe. Michelle is an avid believer in giving back to her industry and she does this by offering coaching, teleclasses, resources, and tools, in addition to providing a community of learning, a nation of culture, and a virtual village for her members. Education is the foundation of her organization as well as for her own personal and professional development. Michelle has been a community college instructor teaching a Virtual Assistant certificate program online. Aside from coaching and teaching, she is also a speaker and soon-to-be author on the subject of Virtual Assistance. She maintains her private practice where she specializes in working with authors, coaches and speakers who struggle to keep up with e-commerce and new technologies. Clients can check out her services at www.virtualbusinessmarketing.com, while Virtual Assistants can find her over at www.thevirtualnation.com. She can be reached by telephone at (916) 536-9799 in the Pacific Time zone.

Categories
Entrepreneurship Starting Up

How To Start Your Own Business

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This guest post is contributed by Constantinos Tassigiannis.

Want to start your own business but don’t know how? Read on and get the knowledge to live the dream.
First, let’s look at the positives and negatives of starting your own business. The upside is that you are in charge of your own career and pay and if your business really takes off, you can end up with a massive salary which is much more than you can earn at the regular job. The downside is that many businesses fail in their first year and it’s not for people who prefer working to a nine till five schedule as most of the time, in order to succeed, you have to work round the clock. A seventy hour working week is not unusual.
The key to starting a successful business is recognising a gap in the market and taking advantage of it. Others however choose to come up with ways of improving an existing product. Whatever road you decide, research is essential as it can make or break you.
Do you have an idea that no one has thought of yet? How about an improved design that costs less to make than the original, or makes it work more efficient? How dedicated you are to your idea will reflect on the outcome. There are different approaches, such as a tried a tested business model, a specific business opportunity, taking control and changing your life or working part time, depending on what road you want to take.
Once you have come up with a product or service, you need to refine it. We do this by developing it by using research. Does it satisfy a need? Once you have done that, you need to brainstorm your idea with friends and colleagues. Everyone brings forth their own perspective on the idea and can inform if there is someone doing the same thing. Think about how you will run your business e.g. will it be sorely run online or will it have stores? What makes it unique and better than the competition? Make sure your product complies with any legislations and safety regulations.
Once you have come up with a product or service, you need to protect it. We do this by having a record of ownership over it, known as Intellectual Property, IP for short.
There are four types of IP and the type of product you have determines the type of IP you should use.
* Patents for inventions
New or improved products that are capable for industrial application.
* Trademarks
Used to protect brand and corporate identity of goods and services, allowing distinctions between different traders
* Designs
Protect product appearance such as lines, colours, contours, shape, and texture, materials of the product itself or its ornaments.
* Copyright
Literacy, music, films, audio, broadcasts, software and media can be protected under this category.
It should be noted that it often is not possible to protect IP and gain IP rights without being applied for and granted. Copyright IP’s however arise automatically without registration, as long as proof of creation exists.
Importantly, you need to create a business plan, because without one, you aren’t going to get anywhere as an entrepreneur. A high quality business plan can help attract the right type of funding to keep your capital high.
You need to have an executive summary, stating exactly what you’re business is and why it exists. Basically, it is an overview of what your business is all about and this is vital as investors will make a judgement based on this section alone. Its purpose is to draw attention and make the reader want to find out more, possibly making them want to invest in your idea. If it has caught their attention, it has done its job. Make sure you do not use hype as an experienced investor will see right through this.
Then, you need a short description of the business opportunity, detailing who you are, what service or goods you will provide and who is your target market. Detail when your business will start, or when it did if it already has. The industry and sector it is a part of and its key features should be written. Any relevant history should also be noted, such as past owners et cetera. You also have to detail your current legal structure and what your vision of the future will be. Define your products differences to competition and what benefits it brings forth. Also noting what development you have in mind and if you own any patents or IP’s.
Once you have finished that, it’s time to put your strategy to the test. Write down what marketing and sales ideas you have. How will you get people to buy your product and where will they be able to buy from? What are the markets key current issues and how big is it? It is also important to know your competition. Note how you will go about positioning your product in the market place. Also detail pricing policies and how you will go about promoting your business. Maybe you’ll use advertising, PR campaigns, direct marketing, email or e-sales. You need to conduct market research and see if you idea truly fills a gap in the market effectively.
An effective way of researching a need is to convey surveys of the public, whether they would use the product. Ask customers of competing products for what improvements they would like to see. Monitor the competitions activities as this keeps you in the know whether they start a new service or release a new product that may compete with yours to a greater extent. Another utility that you should put to use is using focus groups to test out your product, using feedback from them to evolve your business. It is very important that you cover everything you can and conduct as much market research as possible as mistakes made later on due to poor information can be costly. Hire a market research agent to help out and make sure you haven’t missed anything as the more information you have, the better you can satisfy your customers.
Now that you have your point of sale ideas down, you need to work out who makes up your marketing team. List your credentials and the people you plan to recruit to work with you. Give details of the number of people you have in your workforce in total and by departments. How much time each employ spends working and how much they earn should be given here and any other numbers that affect the total amount of profit brought in by the company. You should also note down a timescale, noting costs and any training that will be given.
Onto operations and time to note down the premises you’ll be operating from, production facilities, your management information systems and your networking and IT. Do you have a business property or do you rent it? What are your long term commitments to the property and what facilities does it provide or will there be investments put in this field? Noting down all of this as well as how you go about using the facilities effectively really show that you know what you’re doing and you won’t be wasting time, as time is money. Any established procedures for stock control, management accounts and quality control should be put in this category as well as any IT experience you have because as technology evolves, so will everything else and you can’t risk falling behind.
Make sure your business plan reflects your personal vision, keep it simple and realistic and your business plan should work well.
Once that’s out the way, research is next, especially financial. Make sure you have Unique Selling Proposition and a business model at hand, showing how the revenue will come in. Also note forecasts for profit and loss, sales and cash flow statements. To help your business survive its first year, you’re going to need to cover your financial needs. Many businesses don’t make a profit in the first year, making only enough to cover their outgoings. So it is important to have funding if you want to survive. Plan out a budget using a personal budget spreadsheet detailing your domestic financial needs for the year. Keep a record of your spending and try and cut back on unnecessary buys. Appling for funding can really help and make things easier. You can do this in a number of ways. Sources of help include local business links, start-up schemes and financial advisors and accountants.
The Prince’s Trust (eligible age 18-30), that can provide a low interest loan of up to £4,000 for a sole trader and up to £5,000 for a partnership. They also provide up to £250 on test marketing, as well as access to a wide range of products and services to help your business stay in business.
Business Link: a company that provides a service in business planning, borrowing shares and equity, grants and government support banking, financial and debt recovery. It also has a wide range of information for entrepreneurs.
Chamber Of Commerce: “The National Voice for Local Business” employs more than 5 million people and also the widest business community to help fund you and give you the skills and information to succeed.
But you can also do things yourself to help fund your ideas, such as releasing equity from an existing asset, such as trading in your car for a cheaper one. Sell things you do not use or really need, get a loan from family members and friends. Get an overdraft with your bank account
Besides help with funding, there is also the choice of incubation. There are a good amount of incubators to choose from In the UK. They are designed to nurture your company, help guide your business, supply you with workspace and also provide you with the right information and advice with a combination of business development processes and infrastructure. Research has shown an 87 % and upwards survival rate for incubated companies compared to only a 40 % survival rate for non-incubated.
Incubators include Digital Inc in Liverpool ICDC, who currently house 12 small businesses and brought in a profit of over two million pound in the 2004 – 2005 year and is the UK’s first business incubator to be focused on the digital industries. Its current funding ends after 2008 but its manager Mr Peter Leather is putting together a sustainability model is confident that Digital Inc will become a centre of excellence.
Another incubator that has just recently opened is the Liverpool Science Park, which is run by Peter Leather, ex-manger of Digital Inc. This is a new modern building with office space and lecture rooms that can be utilised by small and corporate businesses. As with every incubator, an affordable fee is paid for the space needed, which is worth it considering the knowledge they’ll be passing on to you, as well as support given by staff and help lines.
Once you have enough information, you need to decide how you will trade. Will your business be a Limited Company or a Sole Trader?
A Sole Trader is a business which legally has no separate existence from its owner. All debts of the business are debts of the owner. The advantage in being a Sole Trader is control and business administration, due to their only being one owner.
A Limited Company has liability limited by the law. Funds can be raised by selling shares of the business. The drawback is that you risk losing control if shareholders join and equal a greater amount of ownership than yourself.
One final bit of advice is to make sure you hire the right type of people. Often, businesses can be hurt due to lack or determination or commitment put in by others besides the owner. You need to explore the options available to you, such as freelancers, fixed term contract employees, temporary staff, consultants and contractors. Whoever you hire, make sure they work to a high caliber, with the right mix of skills. It’s not an easy process but one that will pay dividends.
Article contributed by Constantinos Tassigiannis, BA Hons MBCS.
Freelance iMedian, artistic entrepreneur and disabled weight lifter.
www.DinoT.co.uk

Categories
Entrepreneurship

Two Major Reasons Why Businesses Fail

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There are some businesses that don’t do well. Why is it that over 90% of businesses fail? What’s the rationale behind it?

The first major reason why most businesses fail is because most businesses are not started by entrepreneurs but by technicians thinking they are entrepreneurs. And this is quoted by this person called Michael Gerber who wrote this book called The E Myth.
And what he says is really true. He says that the fatal assumption people have is if you know how to make the technical product of a business, then you know how to run a business that makes the technical product. That’s a fatal assumption. What does that mean?

A lot of people assume that if I can cook, I can run a restaurant. If I can train, I can run a training company. If I can style hair, I can run a hair salon. I am sorry, you can’t. It’s totally different.

The hair stylist who goes to start a hair salon, she was good at what she was doing, she was cutting hair. But when she starts a hair salon, she sucks. She’s a hair stylist. She can’t market, she can’t sell, she doesn’t know accounting, she doesn’t know how to set up business system, she can’t lead a team and that’s why the business collapse.

So that’s the first reason why they fail. So if you are a technician right now, or if you are a hairstylist, what do you do?
What these groups of people should do is to learn how to run a business, learn marketing, and learn finance. Or find a partner or partners that can add on to the skill sets you need.

Second reason why people fail is because of, product sameness, a lack of a Unique Selling Point or USP. Most people, when they start a company, you ask them. So what makes you different? And they can’t answer that question.
And even if they do answer that question, there’s a lot of fluff, oh we are different because we can do it better but how, they can’t tell you.

And sameness kills.

For example, let’s say you are in the food business and you start a chicken rice stall, there are hundreds of them around. You know what happens at the end of the day? You have to compete on price. And when you compete on price, your margins get slashed and you end up making no money.

You start a hair salon. There’s another hair salon down the street, what makes you different? You start a tuition center? There are hundreds around, what makes you different?

So never start a business unless you got a USP, you are sure that it’s different from the rest of the people.
These are the two reasons why businesses fail. Now that you are aware of these two reasons, you will be able to plan, steer and manage your business in a manner that would increase your chances of your business being more successful and profitable.

Categories
Entrepreneurship

7 Business Tips From Blogtrepreneur

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Blogtrepreneur: When it comes to blogging for money you’ll get a wide range of opinions on the subject of whether a blog is a business in itself. Personally, I feel that a blog can be a business on its own (without any other services or products being sold) because I see plenty of them every day that are making money. Of course, a blog can also be used very effectively to promote and improve an already existing business. Either way, running a blog with the intent to make money either directly or indirectly will help you to learn a number of valuable business lessons.
Blogging is an excellent proactive learning experience for anyone interested in business and entrepreneurship, and I’d like to take a look at 7 lessons that you’ll learn from blogging. While you may or may not have already had a textbook knowledge of these lessons, blogging will give you a first-hand, real-world knowledge that is always superior to anything you can read in a book.
1 – Networking is Critical
Building a popular and profitable blog without a network is just about impossible. Likewise, in the business world a network can be the difference between an average career and finding exciting and challenging opportunities. For any entrepreneur, regardless of what type of business you are building, a strong network will be one of your most valuable assets.
2 – Businesses Need a Plan
When starting a new blog it can be tempting to jump into things and just start blogging. Modern blogging platforms make it extremely easy to get started quickly, but the need for planning still exists. If you hope to run a successful blog you’ll need to have a plan to get there. Most likely this plan will evolve somewhat over a period of time, but you should always have some direction in mind to keep yourself on track.
3 – Making Money Online is Realistic, but Not Easy
Many people start new blogs every day with the hope of quitting their day job in a month. After all, people like John Chow and Darren Rowse make a significant amount of money with their blogs, so why can’t you? Well, I believe that anyone can earn a substantial income blogging, realistically only a very small percentage will earn that type of income. The biggest thing holding most online entrepreneurs back, in my opinion, is effort. Yes, it is realistic, but it won’t come easy.
4 – A Great Idea without Consistent Effort will Only Go So Far
Regardless of what type of business you are running, the necessary action is critical. If you have a great idea don’t wait around while someone else beats you to it.
5 – Integrity Counts
In the business world there are always going to be temptations to take short cuts, but in the end integrity does count. In most cases those short cuts might help you temporarily, but they’ll usually come back to haunt you. Whatever type of business you are working in, make it a priority to be seen as reputable and trusted.
6 – Not All Expenses Are Bad
If you’re a blogger you may learn the value of quality hosting when one of your posts gets to the front page of Digg. Or you may learn that paying freelance bloggers is a cost-effective way to build quality content for your blog that generates even more money in advertising revenue. There are plenty of expenses that can make your business more profitable, the key is minimizing the unnecessary expenses and being willing to spend on those that will help you grow the business.
7 – Building a Business is a Long-Term Experience, Not a Get-Rich-Quick Scheme
Most bloggers tend to give up very quickly when they find that they are not making money as early as they had hoped. Blogging is like any other business in that it can take some time to be successful. Sure, there are a few examples of blogs that are profitable very quickly, but they are the exception, not the rule. If more bloggers took a long-term approach to making money there would be a lot less that give up along the way.
7 Business Lessons You’ll Learn from Blogging [Blogtrepreneur]