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Entrepreneurship

What a True Growth Mindset Really Means for Leaders and Teams

In her January 13, 2016 article in HBR, Carol Dweck clarifies that a growth mindset isn’t just about praising effort or claiming optimism—it’s a dynamic way of viewing challenges, effort, and feedback as powerful agents for development. 

? Key Insights from Dweck

Mindset is fluid—not fixed. Most people hold a mixture of growth and fixed mindsets that shift depending on context. No one is 100% growth-oriented at all times. Awareness of this mix is the first step toward personal development. Effort alone isn’t enough. Effort must be targeted and informed. Teams need to reward not just hard work, but also learning, strategic thinking, restructuring approaches, and making progress. Just applauding “effort” without outcome is ineffective.  Culture drives behavior, not slogans. Growth mindsets aren’t achieved through mission statements alone. Organizations need real policies—like encouraging healthy risk-taking, celebrating lessons from failures, fostering cross-team collaboration, and offering ongoing development opportunities.  Know your triggers—and manage them. Events like critical feedback, comparison with peers, or unmet expectations can quickly nudge both individuals and teams back into fixed?mindset modes. Recognizing—and then counter?arguing—those internal reactions allows for sustained growth engagement. 

Impact of Embracing the Authentic Growth Mindset

Area

Impact

Culture & Performance

Shifts focus from unproductive competition to collaboration, innovation, and shared learning.

Resilience & Adaptability

Teams become more willing to take smart risks, learn from missteps, and pivot when needed.

Leadership Authenticity

Leaders who own their own mindset journeys build trust and psychological safety.

Talent Development

Recognizing that intelligence and ability evolve encourages long-term growth and employee investment.

Why This Matters for Entrepreneurial & Business Leaders

Readiness is not enough. Leaders must cultivate ongoing learning practices—about themselves and their organizations—to stay ahead. Empowerment > Direction. A growth mindset enables leaders to shift from prescribing solutions to facilitating development. Sustainable success. Long-term results come from systems that embed learning as a core driver—not as an afterthought.

In Summary:

The real power of a growth mindset lies in its depth. It’s not a buzzword—it’s a rigorous, reflective, culture-informed framework for leadership and performance. By embracing its complexities—understanding our fixed-mindset triggers, combining effort with strategy and growth signals, and embedding policies to operationalize growth—leaders can catalyze innovation, resilience, and continuous development in their teams.

Categories
Entrepreneurship

28 Timeless Tips for Entrepreneurs: Lessons in Mindset, Skillset & Toolset

American Express offers a comprehensive guide with 28 actionable tips for entrepreneurs, emphasizing the importance of adaptability, strategic planning, and continuous learning.

Impact:

This guide serves as a valuable resource for entrepreneurs aiming to build a resilient and adaptable business. By focusing on both mindset and practical skills, it provides a roadmap for navigating the complexities of entrepreneurship.

For a detailed exploration of these insights, you can read the full article here: 

https://www.americanexpress.com/en-us/business/blueprint/resource-center/start/small-business-tips-for-entrepreneurs/

Categories
Entrepreneurship

6 Struggles Every Entrepreneur Will Face in the Beginning

Becoming an entrepreneur isn’t as easy as some people think. Some motivated entrepreneurs are fooled into thinking coming up with an idea and throwing some money at it is enough to succeed. Although you do need an innovative idea and money, there are many other factors to consider.

Success looks different for every new business owner and while no two paths are the same, there are some common struggles that every entrepreneur will face when they’re just starting out. Some of these hurdles are expected, but others might surprise you.

Let’s take a look at some of the biggest struggles you’ll face as an entrepreneur in the beginning and tips for tackling them with grace.

  1. Being a Boss is Hard Work

Many entrepreneurs are fooled into thinking that being your own boss means you get a cushy position at the top. While this might happen eventually, it takes a lot of hard work to get there.

Being your own boss also comes with its own set of struggles.

All of the pressure to succeed, responsibilities, and stress fall squarely on your shoulders. Many new business owners find themselves working long hours to save money on payroll. You may even become obsessed with working to guarantee your business succeeds.

It’s difficult to set boundaries as an entrepreneur and you’re never really “off the clock”.

When your livelihood depends on your success, you’ll experience quite a bit of pressure and stress. Customer service becomes crucial — without happy customers, your business will likely fail. 

There’s also no guarantee of steady income. Having a financial cushion going into business ownership is a good idea to compensate for slow times and unexpected expenses.

If you’ve worked for someone else all your life, you may be accustomed to someone else swooping in and cleaning up the mess. Now that someone is you! 

One way to help combat this stress is by hiring reliable people who are just as passionate as you about your business and idea. This helps take some of the pressure off of you and lets you focus your attention elsewhere.

Just remember, it’s hard to find reliable employees that care about your business as much as you do.

  1. Money Troubles

People say you need money to make money. Starting a new business means having enough financial backing to get things off the ground, as well as having an “emergency fund” to fall back on if things go south.

Once your business is established, you’ll rely on regular customer payments and other revenue as your steady stream of income. But what happens when that stream isn’t so steady?

Your income pays for things like overhead, operational costs, inventory, and advertising. When customers can’t pay on time (or you don’t have any customers), you need to think on your feet to make sure the bills are paid. 

One way to do this is by creating automated payments for certain clients. This means guaranteed revenue regardless of foot traffic. 

If your business generates bills for customers, try creating a detailed payment schedule or require payment upfront. Most customers have no problem paying you before they receive the product or service — just make sure you deliver to salvage your reputation. 

In the event customers don’t pay, put a hold on their accounts. This may seem harsh but it’s necessary to make sure you don’t fall behind financially.

A few late payments for entrepreneurs could be the difference between paying your mortgage or having your lights turned off due to a late electric bill.

  1. Blood, Sweat, and Tears

Entrepreneurs can’t just throw money at the problem. While some things can be addressed by investing more money or hiring more people, there are other tasks that need your undivided attention. 

This is especially true when you don’t have a lot of money just starting out.

One way new business owners save money is by doing a lot of the work themselves. After all, you’re “free” labor. But that also means you’ll be performing all sorts of jobs you never planned on doing.

Successful business owners aren’t afraid to get their hands dirty and work alongside their employees.

You may only have a handful of employees to start. Everyone needs to share the workload and that means doing jobs they’re not accustomed to — and that includes you! 

You might find yourself stocking shelves, processing payroll, or working the register if your business is a retail establishment. Some business owners find this frustrating or even below them. Don’t let your pride get the best of you.

There are actually benefits to being so involved in the daily operations of your business. You get to work the front lines and see, first hand, how things operate. You can identify customer pain points and address them before they turn into major issues.

This could actually save you money and aggravation in the long run.

The good news is, as your business starts to grow and make money, you can hire other people to perform these tasks. But don’t become so far removed from the daily grind of your business that you lose sight of why you started or the needs of your employees.

Another benefit to being so hands-on in the beginning is that you can lead by example. Working alongside your employees means showing them exactly how you want things done. That means less confusion and a more streamlined process that aligns with your values and work ethic.

  1. Check Your Ego at the Door 

Are you strong-willed, opinionated, and stubborn? While this might be fine in your personal life, it won’t work as a business owner. You need to be humble and able to take constructive criticism. Remember that your customers are your lifeline – without them, you will fail.

As founder of Rent Round, Raj Dosanjh explains:

“Customer service should be at the top of your list of priorities. Especially in a world where one bad online review could do irreversible damage to your reputation and your bottom line.

Unfortunately, one bad review for a small business just starting out is much more damaging than even a dozen bad reviews for a larger company. Big businesses can burden several bad reviews because they’re often overshadowed by countless positives. They also have more resources for combating them.

One of your best lines of defense against bad online reviews is a quick, professional response. Don’t let negative reviews linger online without addressing them. And be careful how you respond.”

Don’t get overly defensive or try to make excuses for what went wrong. Instead, offer a sincere apology with a coupon or other offer to make it right. Even if you don’t win over that unhappy customer, other potential customers will see how you handled things in a positive and professional manner and be more inclined to give you a chance.

You, on the other hand, as an entrepreneur just starting out, rely heavily on positive reviews from customers, as well as recommendations and referrals.

Another struggle associated with bad customer reviews is how it makes you feel. While it’s important to separate your emotions from your business in many respects, negative feedback can feel like a personal attack. It’s not!

Instead of viewing negativity as a bad thing, use it as inspiration to improve and make things better. What things are customers complaining about? How can you improve the customer journey?

As an entrepreneur, you won’t get everything right from the onset, and customer feedback is one of the best sources for making things better.

  1. It’s Lonely at the Top

Your business is your baby. You’ve likely poured your heart, soul, and bank account into it. One struggle as an entrepreneur is realizing that not everyone feels the same way as you.

You might find a handful of employees that care enough about their jobs to give 100% every day. But you’ll also encounter a lot more than view their role in your company as just a job. This can be both disheartening and frustrating.

Similar to negative customer feedback, don’t take this personally. It has nothing to do with you. Instead of expecting your employees to bend over backward for you, highlight their strengths, and capitalize on those. Don’t try to change them but instead, utilize their unique skills and talents.

In addition to employees, third-party suppliers and vendors may also put your needs last, which can be both frustrating and costly. In many ways, you’re just another number to them. They don’t feel your same sense of urgency. 

If you notice one particular vendor is always behind, account for that when you place your order. Or, find a new vendor!

In business, you should always have a plan B to reduce stress and create consistency. 

  1. Toughen Up

Remember how we said it’s lonely at the top? Part of being a successful entrepreneur is having a thick skin. It’s not as glamorous as most people think and takes years to get to a position of making stress-free, passive income — for some business owners, that never happens.

You need to stay strong mentally — there’s no time for hurt feelings in business.

It’s sometimes difficult to draw a line between having a thick skin and not caring. You still need to be passionate about your business and its success, but without taking things personally or being blinded by negativity. 

This is sometimes easier said than done. After all, you’ve invested money, time, and hope into your business. Surrounding yourself with encouraging, like-minded professionals can help keep you grounded.

Remember that the first few years of any new endeavor are always the hardest. Your hard work will pay off in the end.

Check your emotions at the door and focus on tangible decisions and benchmark gains. Take one day at a time and before you know it, you’ll be a great success! 

These six struggles for entrepreneurs can be tough to handle but they’re not impossible to overcome!  With the right mindset, you can achieve anything.

Take negative feedback in stride and learn from it. Always have a backup plan and expect the unexpected. As hard as it is to forge on, it’ll be harder to live with yourself if you give up.

The hardest times come with the sweetest reward.

Author: Raj Dosanjh founded Rent Round, a letting agent comparison site that is taking the property industry by storm. Raj Dosanjh also founded a consultancy that works with large banks including the Bank of New York Mellon, Barclays & Deutsche Bank. He has been featured in the Harvard University research portal and numerous tech & property articles.

Categories
Entrepreneurship

The Rise of Social Enterprise

The rise of social enterprise

The pandemic has inspired a new wave of social entrepreneurs developing business ideas to support their Covid-stricken communities. Here, Kevin Marquis, Social Enterprise Manager at the North East Business and Innovation Centre (BIC), explains how entrepreneurs are shaping communities and changing the world.

Since the outbreak of the virus, we’ve noticed a marked rise in demand for our business advice services. More and more people are realising that the social enterprise model offers the perfect way to run a business that is not only profitable but also has social purpose at its heart.

We’re receiving enquiries from individuals preparing to start-up new businesses aimed at making a difference to local people and places, as well as from existing enterprises with plans to expand everything from counselling services to food co-operatives.

As with all crises, the pandemic has brought out the best in a lot of people and has inspired them to take collective action to consider how they can best support others.

People are thinking more about their social objectives and their own accountability and responsibility to their communities. They’re turning to social enterprise as this is the best model to support those objectives.

Creative Minds – run by North Star Counselling CIC is a fantastic example of an ambitious social enterprise that is rising to the challenge of Covid-19 to help its community.

Working closely with our team, Creative Minds secured grant funding to help them reach more people reeling from the impact of the pandemic. The counselling team has adapted the way it works to provide free online and telephone counselling sessions and workshops, as well as a range of programmes specifically focused on suicide prevention, grief and the mental health of young people.

Bishopwearmouth Co-operative CIC in Sunderland provides day care, training and employment opportunities for some of our most vulnerable adults. Previously a City Council service that has externalised, it is a business that uses horticulture to provide day care services, training and employment for those with learning difficulties. The fully commercial, retail garden centre has significantly increased turnover, profitability and opened up many new opportunities for the business.

Building on the success of the garden centre, they raised £200k from social investors to acquire the adjacent cemetery house to convert it to a café / restaurant to serve the Garden Centre. This will further increase retail sales and delivery on their social objectives – expanding the range of services, training and employment opportunities for their care customers.

The evidence suggests that social enterprises will play an increasingly important role in our economic recovery. At the latest count, by Social Enterprise UK’s State of the Sector report* in 2019, there were 100,000 social enterprises contributing £60bn to UK GDP. Despite the challenging economic climate of 2020, a total of 183 CICs were incorporated to the start of November 2020. This accounts for 19% of all CICs in the region.

We are preparing the way for even greater numbers coming forward for support -from both new social entrepreneurs and traditional businesses looking to explore this business model and we’re expecting to see many new and exciting social innovations in 2021.

The rise of social enterprise [B DailyNews]

Categories
Entrepreneurship

Pricing Strategies For Small Businesses

One of the first lessons I learned when I started my business is that setting prices, especially for a service business, is quite difficult, especially when you’re essentially charging for your ideas, backed mostly by your reputation.

When it comes to pricing, there are many important factors to consider, such as sales channels, cost of goods, and competitor pricing. But, just as important is how well you know your target audience and how much they value what you offer.

Here are five pricing strategies to keep in mind as you grow your business.

1. Understand Your Market Price

Correctly pricing your product or service starts by determining the market price—the current price your product or service can be bought or sold. An economics professor will tell you the forces of supply and demand influence market price. The price at which quantity supplied equals quantity demanded is the market price, and because supply and demand are fluid, market prices change quickly. Factors such as employee wages, world events, and natural disasters all impact market price. Just look at how the recent pandemic disrupted the supply chains and affected food pricing on dairy, meat, and fish products.

Start by researching market trends in your industry, market demographics, and supply and demand. Check with your industry trade association—they should have valuable information for members. Also, Google Trends is an excellent resource about popularity trends over a specific time period. Risk Management Association (RMA) Annual Statement Studies are available at libraries or online and provide benchmark financial ratios for businesses in over 370 industries.

2. Cost of Goods Sold (COGS)

Calculating the direct costs of producing a product (COGS) ensures you are not pricing your product too low or too high. Include the cost of materials, equipment costs, utility costs to run equipment, shipping costs, and labor directly utilized to create the product. You then add other factors to that total to establish a profit margin. Research what the average markups are for your industry. When pricing a service, look at standard industry practices, plus market prices.

3. Sales Channels

Pricing also depends on your sales channel (or channels). Sales channels are how products and services are distributed to the customer, such as:

  • Business-to-business (B2B): Selling products or services directly to other businesses.
  • Business to consumer (B2C): Selling products or services directly to consumers or stores.
  • Distributor: Selling to a wholesaler or distributor who then sells to retailers.
  • E-commerce: Selling online.

4. Competitor Pricing

The amount your competitors charge for the same or similar products and services is a vital factor in your pricing strategy. Should you charge less, more, or the same? If you’re just starting, it’s difficult to charge more than your competitors unless you are offering something genuinely unique. In that case, you can take customer value into consideration (more on value later). Finding out the competitions’ prices is as easy as a quick internet search, but there are other factors to consider when comparing competitor pricing:

  • What sales channels do your competitors use?
  • How large are the companies? How many employees do they have?
  • Where are your competitors located? How many locations do they have?
  • What are your competitors’ branding strategies? Do they position themselves as high-end or low-cost leaders?
  • How do the features and benefits of your competitors’ products or services compare to yours?
  • What are your competitors’ pricing strategies? Do they offer bundled services or products for a discount? A subscription or member plan?

5. Understand What Customers Value

To define and measure customer value, you need to look at a product or service in terms of the benefits (technical, economic, social) a customer receives in exchange for the price they pay. Therefore, by this definition, lowering or raising prices does not change the value offered—instead, it changes the customer’s incentive to purchase the product or service. Part of your pricing strategy should be to note all the ways your products or services offer value, whether it’s solving an accounts receivable issue for your business client or satisfying a demand for vegan cookies. Understanding your value also contributes to your marketing strategy as you tout your value points to the market.

Keep an Eye Out for Reasons to Adjust

As market trends change, it’s vital to consider whether your pricing needs to change also. Make sure you continuously monitor customer demand, the sales and pricing of your existing competition, and any new market entrants. Revisit your product or service’s value elements, as well. Then, when you’re ready to invoice customers, let Bill.com take care of the details and help you get paid faster so you can spend more time helping customers and clients.

Pricing Strategies to Help Grow Your Small Business [Small Biz Trends]