BusinessKnowHow by Paul Facella: If you’re a manager, supervisor, department head, senior executive, or business owner, it’s more important to be respected than to be loved. But here’s a secret: You can be both.
Being a well-loved boss isn’t about developing a cult of personality. In fact, you don’t have to have fantastic people skills to win over employees. What you do need is a commitment to make connection–real connection–with the people who work under you. That means getting to know their challenges, their work style, their stressors, and their role in the overall functioning of your company. It also means noticing them, acknowledging them, and listening to them.
Here are some tried-and-true ways to make that all-important connection with your staff and employees.
Be on the other end of the phone.
Start an ombudsman program.
Make friends–yes, friends–with coworkers.
Work alongside your front-line people.
Don’t get too big for your britches.
Stay conscious of your image.
Be in the thick of things.
Set an example.
Be consistent.
Being a Well-Loved Boss [BusinessKnowHow]
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