BusinessKnowHow.com: Positive relationships are the key to success in business. What if we’ve already burned bridges with the people we’ve done business with in the past? Is it too late to make peace? Or, how do we prevent burning bridges with the people we’re doing business with now?
Below are a few strategies that I use to prevent burning bridges and to nurture positive relationships with my clients:
– Always treat your customers like dear and valued friends. Do the nice things for them that you’d do for your best friend or a family member.
– If your customer has a problem, rectify it as soon as possible. Communicate with them always. Let them know exactly how you intend to handle the problem, and when you’ll be in contact with them next.
– Always try to conduct yourself nobly and professionally in the end, as well as in the beginning of a relationship with your customer.
– If the business/customer relationship doesn’t work out, attempt to salvage whatever good and goodwill are still left in the relationship. Just because it didn’t work out with them, doesn’t mean they wouldn’t refer others to you…as long as you treat them with respect.
– Despite any differences of opinion, work hard to be honest and positive. Always be noble, respectful and genuine.
Positive Relationships Are The Key to Business Success [businessknowhow]
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