BusinessKnowHow: What’s the hardest thing about starting a business? For many new business owners, the answer is “Finding customers.” Having a great product or service that you are sure many people will need isn’t good enough. Customers won’t find you or your web site just because you have started selling a product or service. Indeed, most business owners have to go on regular and frequent fishing trips to find customers and keep new business coming in their doors. But how do you do that? Here are several suggestions to get you started.
Develop a plan. Consider who would make the ideal customer.
Realize there is no one path to success. Sales often happen because prospective customers hear about your products and services in several different ways and from several different sources.
Work your local newspapers. Daily and weekly newspapers are an incredible source of contact information and leads to potential customers.
Watch for events that may bring your potential market together. Contact the organizers of the event and offer to give away your product or service as a prize during the event in exchange for having the group promote you in their promotions.
Attend meetings and seminars that your prospects might attend. If you’ve been doing that and haven’t made contacts that could lead to sales, look in the newspapers to see what other organizations hold events that might attract your target market and attend some of those meetings.
Follow up after meetings. Contact the people you’ve met to see if they may be prospects.
Ways To Find Customers [BusinessKnowHow]
Author: Ethan Theo
Abe WalkingBear Sanchez is an International Speaker / Trainer / Consultant on the subject of cash flow / sales enhancement and business knowledge organization and use. Founder and President of www.armg-usa.com, WalkingBear has authored hundreds of business articles, has worked with numerous companies in a wide range of industries since 1982 and has spoken at many venues including the Shakespeare Globe Theater in London.
Do Mens’ Business
Biz Report: Over 800 consumers in the U.K. were queried about their shopping experiences directly after the transaction had occurred. With the experience fresh in their minds the consumers were asked to give feedback, via email and text, on aspects such as availability of staff assistance, levels of satisfaction and customer service.
“Men are much more likely to go into a shop, get what they need and come away feeling as though they’ve done a good job,” said Rob Keve, CEO of Fizzback. “Women expect more from the retail experience, and will notice things like poor customer service, unhelpful staff or below-standard products, and give a more negative rating accordingly.”
Other key findings of the survey are:
– Men are 22 percent more likely to give positive feedback than women
– Men are 3 percent more satisfied overall after shopping.
– Women on the whole enjoy the shopping experience less than men
– Customer service drew the highest levels of response from both men and women
Men enjoy shopping experience more than women [Biz Report]
The New Work Revolution – Communication
Communication of the sort I was talking about does not depend on comprehensiveness of what is being said but on focus – almost exactly the opposite of a lawyer’s brief. Good communication is not the small print of one-sided contracts. It is about someone owning a problem or opportunity and making it his or her job to solve or exploit it.
If communication can be focused there is a chance that this will happen. Not always, of course. Responsibility for communication lies squarely with the sender but if the receiver cannot receive, the sender doesn’t stand a chance.
If all this seems a little remote from the urgent need to provide jobs – any jobs – I do understand. But ask yourself whether understanding the big scene, planning ahead a little, knowing what you want to do and systematically setting about doing it might not have avoided many of the present situations, be they unemployment or unhappiness at work.
Just as we cannot communicate everything we would like to, so we cannot be prepared for every eventuality in life. But we can attend to the fundamentals and know what route we are intending to follow, other things being equal.
Earlier on in my discussion of The New Work Revolution I outlined the clash between Global Village and Balanced Life Style. That clash is here, now. Many of you already feel its effects; more will do so in the future.
There are two problems.
The first is that the potentially enormous economies of Brazil, Russia, India, China (popularly known as BRIC – hopefully one that will not be dropped) have awakened to the possibilities of taking over as the low-cost producers and suppliers of goods and services from the high-cost countries. Bernie Ecclestone predicted that the centre of motor racing will move from Europe to the East. It has already partly done so.
He is correct when he says that Europe has been the centre of so many events, not just motor racing, for a long time. It is now losing that position. In his words ‘Europe needs to wake up’. Why has this happened?
Europe became rich and, as rich people are inclined to do, began to think more about spending it than making it. The result? Europe is now going round and round in circles distributing everybody else’s wealth but paying almost no attention to generating it or to the people who are trying to do so. Soon there will be more money being spent on the distribution of money than money to distribute. In some spheres that has already happened. There are few more contentious matters than the distribution of wealth.
The second problem is that, even if there were not the competition of low-cost centres to contend with, automation and the development of robotic production is reducing the work available for the labour force. This applies equally in the office and the factory.
A young member of my family who runs a small specialised engineering business got rid of all his workers some time ago and installed the latest computer-controlled lathes. I asked him why?
He explained that his automated plant suffered from no fatigue, no illness, was not subject to controls by the Health and Safety Executive, did not have to conform to all sorts of impossible standards. He had no wages to account for, no pensions to provide, no tax to pay for others, no unions demanding longer tea-breaks. He was in control. He looked very relaxed.
How can you be prepared to deal with these threats? I’ll try to provide some pointers.
John Bittleston blogs at TerrificMentors.com, a site that provides mentoring for those who wish a change in career or job, wanting to start a business or looking to improve their handling of people (including themselves).
Rajesh Shakya: There are numerous ways to fail as a project manager. Many Project Managers just live with their job as project manager and don’t actually manage the projects. Many Project Managers simply don’t get time to get updated with latest technology tools and best practices. Let’s take a look at some of the ways in particular that project managers can succeed.
Use project management tools effectively– Just to name a few for enterprise project management to personal project management- Microsoft Project, QualBridge Enterprise.
Manage your time well– Speaking of time, first of all you personally should be organized and achieve the desired outcome on time and on budget, then your project team will follow you.
Conduct meetings effectively– Meetings are necessary in completing projects – project planning meeting, stakeholder meetings, project team meeting, weekly briefing, daily scrum and so on.
Maintain a sense of humor– Activities in a project may go wrong. But you have to maintain a sense of humor so that you don’t do damage to your health, to your team, to your organization, and to the project itself.
Give and receive criticism– Learning the emotions of each of the team members is very important. Similarly, the ability to receive criticism is crucial for project managers.
Improve decision-making skills– You should be quick to give decisions and the decisions should be right, because your team members look to you for some approvals, choices from many options and prioritize activities.
Be adaptive– Accept any good suggestions if adaptable with project time, budget and resources.
Trust yourself– Trusting yourself and also team members is a vital component to effective project management.
Success Tips to Project Managers [Rajesh Shakya]
Inspiration To Be Own Boss
Entrepreneur.com: It’s fascinating to hear other people’s success stories. One of the most interesting parts is learning how successful entrepreneurs got their start and how they overcame challenges and adversity. Did an idea flash in their minds like a lightning bolt? Or was it something that percolated over the years? How did timing play into their launch? Did experience or desperation drive their plan forward?
The common ground all these entrepreneurs shared was financial success and the gratification of creating something larger than themselves. Here are a few excerpts of their experiences:
Rachel Ashwell, founder of Shabby Chic
Ashwell left school at age 16. She separated from her husband in her mid-twenties–with two babies under the age of 2 to support. These circumstances drove Ashwell to take a chance and start a retail business–Shabby Chic.
Julie Clark, founder of The Baby Einstein Company and The Safe Side
Money was never the motivating factor for Clark. A teacher, she founded her first company, Baby Einstein, to provide educational videos for her own babies. Clark grew Baby Einstein into a cultural phenomenon and sold it to The Walt Disney Company for $50 million, using some of the proceeds to launch her newest venture, The Safe Side.
Tomima Edmark, inventor of TopsyTail and founder of HerRoom.com and HisRoom.com
Edmark was working a corporate job in the late 1980s when she felt she’d hit the glass ceiling. She knew this wasn’t what she wanted to do for the rest of her life so she wrote a book on kissing, sold it to a publisher, and used the proceeds to launch TopsyTail, which became an overnight success and garnered more than $100 million in sales.
What Inspires People to Startup? [Entrepreneur.com]