Categories
Starting Up

Your Niche, Your Ideal Client and Your Message

This article contributed by Michelle Ulrich.
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Why should you think about your niche, your ideal client and your message? If you don’t and your competitor does, guess who will get the client or close a sale? Your competitor will. These three areas will set you apart, create your unique selling proposition, and differentiate you from your competition.
As you work your way through each of these steps, you will begin to unfold the reasons why someone would want to do business with you versus your competitor.
Before we begin exploring your niche, let’s discover your passions. Your passions will tell you more about yourself and what to focus on in your business than you thought possible. Write down your current passions, things that you love to do, things that you could spend all day on if you had the time and no one interrupted you. Next, write down passions you used to feel that way about. Finally, write down things you think you would love to learn, things that you think would absolutely love to do someday. Don’t cheat yourself by writing things down you think others want you to do or explore. This is for you and you alone!
Grab a piece of paper, make three columns with the headings: 1) Current passions, 2) Past passions, and 3) Future passions (to explore). Write down as many things that come into your mind. Try not to let your mind tell you that you can’t write something down—write whatever comes to your mind. Don’t let negative self-talk enter your mind and keep you from writing something down. It could be the best stuff that comes out of your brain!
Now, look at all of your passions and see if there are any items that might correlate, like a child’s matching game. Draw a line connecting the items you think you’d like to match up even if you think there is no way they could realistically work together. Sit with this, sleep on it and then ask yourself if there are any possibilities, creative ways to match up these passions into your business. If you still don’t see it, ask others what they think. Be careful to ask others who are non-judgmental, and impartial. Seek out a SCORE counselor at www.score.org and ask the counselor what they think. Asking family and friends may work if they know you and are open-minded. Sometimes, those closest to us can be the most closed-minded. You may even ask a child, a high school student, or college counselor what they think.
Once you’ve determined your passions, you can layer on your skills to add a new dimension. Let’s try this example:
Michelle’s current passion is speaking on Virtual Assistance, her past passion was writing poetry and a future passion she would like to explore is traveling. She could match these up and combine them by speaking on Virtual Assistance as she travels throughout the country. In addition, she could write poems or do creative writing in her speeches, her Virtual Assistant practice, or as a ghost writer for her clients.
Identify Your Niche Specialty
Your niche could be the type of work you perform or the industry in which you would like to work. So, don’t get caught up on an industry type. You can confidently say to those who say you ‘should’ have a niche, “Yes, I work in [type of work] or [industry] as my niche.”
1. Identify your niche (type of work), then narrow it down further to specific areas of concentration
a. Academia – theses, term papers, reports, research…
b. Event Planning – small, medium, large
i. Corporate, small business, individual
ii. Themes, holiday, other
c. Ezines
d. Graphic design/Desktop publishing – advanced, intermediate, simple
e. Real estate – transaction coordination, marketing, listings…
f. Shopping carts
g. Transcription – general, court, medical – dental, surgery…
i. Digital, video, DVD…
h. Travel – research, bookings – air, car, cruises, hotel, destination
i. Web design – advanced, intermediate, simple
Write down your top three specialties.
Identify Your Niche Industry
2. Identify your niche industry then narrow it down further to specific areas of concentration.
a. Animals – veterinarian clinics, breeders, pet sitters, dog groomers…
b. Authors – fiction, non-fiction, children’s books, cookbooks…
c. Coaches – business, corporate, life, relationship, financial, parent, holistic…
d. Environment – entrepreneurs, builders, solar professionals…
e. Food – caterers, bakeries, dessert diners, and mom-n-pop deli’s…
f. Real estate – luxury homes, commercial, residential, horse property…
Write down your top three industries in which you’d like to work.
Your Ideal Client
3. Identify your ideal client. Get as specific as if you were describing your best friend, or the neighbor next door.
a. Gender – female
b. Age – 30-60 years of age
c. Values – easy going, passionate, excited about their business, fun, want to be connected and is aware of what is going on in their industry, and wants to stay on the cutting edge as they grow their business.
d. Profession (s) – authors, coaches, speakers
e. Financial – financially fit and make an excess of $50,000 per year
f. Health – fit and work at it every day
g. Spiritual – doesn’t matter as long as they respect my different points of view
Describe your ideal client. Let your imagination run wild. If you describe your ideal client as if he or she is sitting across from you while you have a cup of coffee or tea, that is the perfect set up/scenario. Pretend you are conversing with him/her; write down on your paper how you would describe him/her as if you were introducing him/her to your best friend. Don’t leave out important details like being able to afford you, they respect you as a person and as a professional, etc.
So, now, your ideal client should be clear in your mind. Example: “My ideal client is between 30-60 years old, a female author, coach, and/or speaker, who shares my values. She is both financially and healthfully fit, in addition to being respectful of my spiritual boundaries.
Your Message
4. Write out your 30-second message, read it aloud to yourself, read it aloud to your family, then your friends, then your colleagues, and finally, to strangers who could be your potential clients. Rehearse it in the mirror to see how it looks, record it to hear how it sounds, and keep improving until you feel you’ve nailed it and it doesn’t sound rehearsed. Find passion in your voice when saying what you do; others listening will become excited, too.
Example: “I specialize in working with authors, coaches, and speakers who struggle to keep up with e-commerce and new technologies. I take the struggle off their shoulders, relieving them of the stress. I implement their needs to help them grow their bottom line without having to learn all the new technologies themselves.”
Try this for your business. “I specialize in working with [fill in the blank] who struggle to keep up with [fill in the blank]. I implement their needs to help them grow their bottom line without having to [fill in the blank].
You are now prepared to go forth and prospect for clients. You know your passions, niche (type of work or industry), who your ideal client is and you also have a clear message. Now, you can help others to be empowered to help you find and refer the right clients to you without hesitation.
Go with passion and excitement—it’s yours for the taking!

About the Author
Michelle Ulrich is the Chief Villager and founder of The Virtual Nation, an educational destination for Virtual Professionals around the globe. Michelle is an avid believer in giving back to her industry and she does this by offering coaching, teleclasses, resources, and tools, in addition to providing a community of learning, a nation of culture, and a virtual village for her members. Education is the foundation of her organization as well as for her own personal and professional development. Michelle has been a community college instructor teaching a Virtual Assistant certificate program online. Aside from coaching and teaching, she is also a speaker and soon-to-be author on the subject of Virtual Assistance. She maintains her private practice where she specializes in working with authors, coaches and speakers who struggle to keep up with e-commerce and new technologies. Clients can check out her services at www.virtualbusinessmarketing.com, while Virtual Assistants can find her over at www.thevirtualnation.com. She can be reached by telephone at (916) 536-9799 in the Pacific Time zone.

Categories
Communication Skills

Take 5 To Improve Listening Skills

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This article is contributed by Karen S. Sieczka
In the business world, it pays to listen and know how to ask the right questions. Miscommunication and misunderstanding can lead to problems… unhappy customers, lost sales, excess inventory, misunderstood instructions, shoddy work, and disgruntled employees … all influencing your company’s bottom line.
Face-to-face communication is still the foundation of many business relationships and good listening skills are an essential part of this communication. Listening skills can open doors and build working relationships. Use verbal cues, eye contact, and positive body language. Draw out information by asking open ended, non-judgmental questions. Reflect what the speaker is saying by restating and reinforcing what is said and asking for clarification if it is not clear. This reassures understanding for both parties. People feel more important when they perceive they are being heard.
A good listener can build trust, empathy, and understanding by practicing and improving listening skills. The ability to listen and actually hear what is being said is becoming rare as we spend more at our computers. Good listening makes for more open communications and prevents many problems before they start.
Here are some simple tips to improve your listening skills:
1. STOP: When someone talks to you, stop and give your full consideration. Focus. When you give your undivided attention, people feel they matter.
2. USE ACTIVE LISTENING: Show you are interested by your body language, using verbal cues, and making eye contact. Make sure your listening to talking ratio is 2:1; listen twice as much as you talk.
3. ASK OPEN-ENDED QUESTIONS: Draw out information by asking open ended questions such as: “Why do you think that is?”or ” That’s interesting. Can you tell me more?” Don’t just ask yes or no questions.
4. RESTATE AND REFLECT: Reflect what the speaker is saying by restating what was just said in your own words. Ask for clarification if you are not sure. This reassures understanding for both parties.
5. PRACTICE SKILLS BEFORE PROBLEMS ARISE: The time for improving listening skills is before there are problems. By building a foundation ahead of time, communications flow more freely during times of crisis.
Karen S. Sieczka is a training consultant and founder of Growing Great Ideas.com. Her latest training program is Growing Great Ideas: Unleashing Creativity at Work. The program generates ideas, enthusiasm, and teamwork and can be customized to address particular organizational issues or challenges. She is also writing a book Growing Great Ideas: Unleashing Creativity at Work. The book will be in print in September 2008.

Categories
Newsletter

BIZNESS! Newsletter Issue 70

BIZNESS! Newsletter
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Cover Story
Good News For Germaphobes …
Consumers are very conscious of hygiene, and need to feel safe from potential exposure to health risks when outside of their home environments. After washing and drying your hands in a public washroom, how can the washroom door be opened without touching the handle? Sanitgrasp, an small American company based in Atlanta, has a solution that allows the door to be opened by pulling with the forearm…..
Continued in BIZNESS! Newsletter Issue 70 >>>
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Continue reading these top stories in the BIZNESS! Newsletter >>>
Top Stories From GetEntrepreneurial.com
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– Self Employment Marketing Plan: 4 Tips To Fine-tune Your Niche Marketing
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– You Can Start A Business Even If You Are Cash strapped
– Expand Your Team
– 7 Business Tips From Blogtrepreneur
Continue reading these top stories in the BIZNESS! Newsletter >>>

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Categories
Communication Skills Sales & Marketing

To Blog or Not To Blog

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Our friend at YoungEntrepreneur.com, Evan Carmichael, alerted us to a really insightful post written by Andy Marken for his weekly Entrepreneur University feature. It’s about whether or not businesses should start a blog and if you decide to, what are the things to look out for that will help turn your blog into a success. The key learnings points we took away from the article:

1. Blogs are ideal for CEOs because the focus is on a topic you are passionate about. The blog allows the executive to address business issues and concerns, explain them and expand on key industry/company points.
2. Use shorter, more frequent blog entries rather than long white papers or position statements. As you study blogs around the web you will see that the best and most popular sites are a short paragraph or two and sometimes only a sentence. The goal is to show you are knowledgeable about the subject and to make one specific point. Some of the best executive blogs only have a sentence or two with a link directing readers to a relevant article in a respected business, trade or consumer publication.
3. The best business blogs reflect the viewpoint and voice of the executive, not lawyer talk or PR bullet dodging. This can be a tightrope because you want to be as honest and forthright as possible but you also have to write with the understanding that you are creating a very public presence of your information.

Learn more about whether you should start a blog right now at YoungEntrepreneur.com’s article: Should You Start A Blog? – Entrepreneur University.

Categories
Home-Based Business

4 Ways to Improve Productivity when Working from Home

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Working from home is growing in popularity in this unsettled economy. It’s great for the working parent as they can be there for their children and save money by avoiding the long commute day in and day out. Bosses are growing to appreciate this style of work as working from has actually proven to churn out more productive workers. However, when working from home there are always the temptations to stray from your work or just plain getting distracted. It may sound like a dream but it takes some serious discipline to work out of your house. Here are five tips to increasing your productivity as you stay home and work:
1. Stick to a schedule.
If you’re used to a 9 to 5 day then carry that over with you as work you from home. If you fall into a trap of putting things off and laying on the couch until 11 or 12 you’re going to get behind and this whole idea of working from home will go up in smoke. It’s imperative you treat each workday the same as you would if you were going into the office as normal. Wake up and shower and get dressed professionally. Don’t turn on the television; go to your workstation and begin tackling your day.
2. Set up a true workstation.
If you have your computer in the family room where there are distractions galore then move it to an unused room away from these temptations. You have to create some semblance of an office setting. Do you have a comfy couch with cozy blankets at your office? No, you don’t.
3. Let everyone know where you can be reached.
Give out your cell phone or land line numbers to your clients and co-workers. If you change your email address then let this be known. There can be no miscommunication and nobody will care about your excuses. The prevailing theme you must remember is that you’re still doing the same work; you’ve just changed locations. Consider it as you got moved to another office.
4. Leave your work at home.
As you’ve already developed a schedule (see step 1), you must stick to it. Once five o’clock rolls around it’s time for you to leave work and live your life. If you don’t follow the schedule you’ll fall into the trap of sneaking away to your computer during family time and odd hours when the rest of the people you work with are away from the office. You have to stay on the same page as your industry and Saturday mornings at 10 a.m. are probably not peak hours.
This post was contributed by Heather Johnson, who is an industry critic on the subject of types of credit cards. She invites your feedback at heatherjohnson2323 at gmail dot com.