Author: Pamela Swift

BIZNESS! Newsletter Issue 99

Post author By Pamela Swift
Post date April 18, 2010

Cover Story

Smart Drive Kit

Re-capturing the imagination of smartphone-loving Americans with short attention spans, Smart unveiled the Smart Drive Kit last month. This iPhone application effectively takes the place of an infotainment system like Sync, including internet radio….

Continued in BIZNESS! Newsletter Issue 99 >>>

Business Forums Offer A Bounty of Knowledge and Connections

Post author By Pamela Swift
Post date April 12, 2010

Article Contributed by Tami Stodghill

Back in my professional life before working at home for myself, I was part of the desktop publishing and graphic design software industry for 20 years. I was a Press Relations Manager and my duties included, of course, writing press releases and working with editors and publications to circulate the news of new and updated software products, and working with the software developers to produce information about the upcoming or soon to ship products. To keep informed in the industry, I made it a point to read industry-related publications and to actively participate on the forums.

These forums produced a plethora of information in a number of different ways. There were users on there who had “wish lists” for products they would love to see developed, users who were having problems with products, and still others who had knowledge or tips based on their own experiences. It was the latter that I found most intriguing and the most valuable.

See, none of us are experts in all areas. And we all started somewhere on our quest to own a business or to work at home. We have – every one of us – developed knowledge and skills along the way that make our job easier, make us work more efficiently, assist us in marketing or to gain exposure, help us to better deal with clients or prospects, and more. But we developed or learned those skills over time, and so there will always be people out there that know things we don¹t. This is where the forums come in.

There are all kinds of forums that target businesses‹business owners, small business owners, entrepreneurs, home-based businesses, business start-ups, etc. And each of those forums has a variety of topics at any one time in which we can garner information and learn from others what has worked for them or not worked for them. Either way, it benefits us. There are all kinds of people on those forums. Some are specialists – writers, marketing professionals, advertising professionals, business advisors, etc – and in a lot of cases, they can provide some pretty valuable information.

Another important use of forums is to be able to see what people are asking and inquiring about. Many people turn to forums as a way to find out what opportunities are out there, how they worked for other people and what they would need to plan on to be successful themselves. In many cases, I respond to forum users by introducing myself and offer any helpful input I have. Sometimes I can provide them links to information that will better enable them to find the answers they are seeking, and other times, I can answer them directly. I put myself in their place, just starting out or trying to overcome a hurdle, and I offer whatever I can in the way of support.

Forums are made up of people from all types of businesses, in all kinds of places, from all walks of life, and with all kind of experience and backgrounds. If you find time on your hands, and you haven’t before, check them out. They are a superb collection of knowledge, sharing and inquiring minds that want to know, and your business may just be the answer they are looking for.

About the Author

Tami Stodghill was the Press-Relations manager, for a world-wide extensible-technology distributor based in London and the US for 20 years. She was also a freelance writer for several industry publications and is now a home-based business owner with WMI. She makes her home in Page-Lake Powell, Arizona, in the summers and Palm Harbor, Florida in the winters where she enjoys boating and reading, camping, hiking and meeting new people. She runs a blog site exclusively to offer tips for success for any small or home-based business.

Tags forums, knowledge

People & Relationships

Help Prospects Change Their Lives And That Will Change Yours

Post author By Pamela Swift
Post date April 9, 2010

Article Contributed by Tami Stodghill

If your goal is to make a million dollars, then you mastermind with millionaires. If your goal is only to make $50K a year, then align yourself with people who make $50K a year. It’s true. There is a reason those people who are immensely successful are. They are involved with quality products, in a growing company, with people who are interested in changing other people’s lives as well as their own. And in doing that, they continue to experience success. Is that always the case? No but then those people that are in it to line their own pockets exclusively sometimes tend to burn out quickly and find their prospects drying up over time. They aren’t in it for the right reasons. It’s that simple.

When we got into this business, it was our goal to just replace our income we had in our jobs so we could quit. We didn’t hate our jobs, but we were working 50+ hours a week, taking no vacations or holidays to speak of and were pretty much capped out on income. We knew that we would be “stagnant” so-to-speak and that we wanted to change and improve our lives. The couple who introduced us to our opportunity were genuinely supportive, supplying the information we needed to make an educated decision as to whether it was right for us. There was no pressure and our endless questions didn’t tire them or make them eventually avoid our calls. See they knew we had family, and responsibilities and were nervous about making such a substantial change in our lives. And they guided us through that change, helping us to realize our dream. Did that change their lives? Sure it did. But it did so as a result of offering us the ability to change ours.

When my husband and I return a call to a prospect that has contacted us in response to our marketing efforts, we stop and always take a moment to remind ourselves that we need to help that prospect find out if what we can offer them, in the way of a business opportunity, will assist them in changing their life. Because it’s a fact that any prospect that contacts you is looking for something. Some will be looking for something they can start immediately and make an income as quickly as possible. For them it is time-critical. Maybe they lost their jobs, or are losing their home, or have mounting medical bills or can’t afford daycare to work outside the home. But others are just looking to add income or change jobs. For them, the urgency isn’t there. However, they ARE looking for something or they wouldn’t have contacted you. It’s your responsibility to find out if your opportunity will help them find that something.

The opportunity we decided on was based on several factors. The product was timely for sure. It offers a program to help people eliminate debt, create wealth and change their lifestyle. Plain and simple. And we knew in today’s economy we would be able to offer people a solution that would, if they followed the program, do just that. But we also knew that the company was very interested in their consultants, welcoming input and involving them in day-to-day training and tools to help those consultants continue to experience success. Every company should be of that mindset. It’s good business and it’s recognizing that it takes good people to have a good business. Align yourself with a good product, service or opportunity to sell. then focus on helping other people reach their dreams. THAT is your top priority.

In summary, if you approach your business from a “giving” and “grateful” attitude and perspective, it will come back to you. No question about it. You make every call to your prospects asking yourself what your opportunity (or service or product) can bring to their lives. And in doing so, you will help them to discover that it’s just what they are looking for.

About the Author

Tags relationships, selling

Sales & Marketing

Building Your Fan Base: A Case Study

Post author By Pamela Swift
Post date April 7, 2010

As some of you may know, I’ve recently taken up social dancing in a big way. Now, I tend to do everything in a big way- really digging into something for a few weeks or months until I’ve gotten whatever I wanted from it. I change hobbies often, but I’m super committed while I’m there.

Anyway, I’ve been taking a mix of private lessons and classes at Dance Bethesda, learning, so far, the basics of foxtrot, waltz, salsa, tango, rumba, and swing. The instruction has been top notch, and I’ve made significant progress in just a few weeks. My instructor is talking about me taking part in my first competition by November of this year; it might be my very own version of “So You Think You Can Dance?”

The reason I wanted to write about my dance studio today is that they are doing several things very well in terms of creating a fan base and following. The strategies they are using are ones you can use, too, to build your fan base through social media marketing.

Strategy #1: Be as inclusive as possible. One thing that impressed me, a lot, about joining the studio is how friendly and welcoming everyone has been. Of course, it is called SOCIAL dance, but a key strategy is to make newcomers feel welcome and included. We all have some anxiety about being the “new kid on the block”, whether in real life, or online, so be as welcoming and inclusive as possible. You might include a warm and friendly welcome video on your site, or you might make a special effort to reach out to new followers or friends. Whatever you do, make people feel welcome- they will stick around much longer.

Strategy #2: Start as early as possible. Dance Bethesda is just rolling out a kids dance program, starting ballroom and latin dance lessons for children as young as 5. Not only will this help them build another level to their training and instruction, but it’s a smart long-term customer strategy. It’s likely that these kids will continue to take part in studio activities for multiple years, and they are likely to get their parents involved too. For you, think about how you can broaden or widen the range of people you work with. You might create some infoproducts, or do some live trainings, or offer new products or services to aid more people across the business cycle. When you start early, you create longevity and lifetime customer value.

Strategy #3: Spice it up. Dance Bethesda not only offers lessons, but they also offer training for competitions, as well as dance focused cruises. They hold weekly dance parties for all sorts of holidays, and try to keep their clients interested and learning. How can you offer new and unexpected value to your network, so that they are continually learning and investing with you?

Strategy #4: Integrate your marketing. The studio uses online and offline methods to drive people to the door. They are using Facebook and email newsletters, for instance, and also advertising in the local neighborhood. Although most of us probably focus on online methods, offline ones still work. And you can build a stronger business by using both. Don’t overlook the fact that some of your future best customers can be right outside your front door.

Strategy #5: Have fun with it. Dance Bethesda has a lot of fun- and they share it. New pictures are posted regularly on their site, and they continually invite you to take part in the fun. How can you create a fun or more exciting experience within your business? Remember, everybody likes to feel like they are part of something cool and unique and interesting and enjoyable. How can you bring these qualities into your business more fully?

And the final strategy, of course, is to track your progress and give the process time to work. Tracking helps you know what’s working, so you know what to do more of- and being a little bit patient gives your marketing time to take root and grow strong.

If you want to build your social media fan base, these strategies will help you do so more successfully.

Dr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

Tags building fans, social media, social media fan base, social media marketing

Sales & Marketing

Outsourcing Your Marketing – Should You Hire Outside Marketing Help Now?

Post author By Pamela Swift
Post date April 2, 2010
1 Comment on Outsourcing Your Marketing – Should You Hire Outside Marketing Help Now?

Article Contributed by Scott Glatstein

After huddling in our bunkers for much of the past 18 months we look forward to restoring growth and prosperity to our companies. Many firms will find, however, that they are unable to harness the early breezes of expansion due to resource constraints that are a direct result of recent knee-jerk staff reductions.

Peter Cappelli, Wharton management professor and director of the school’s Center for Human Resources observed that the recent economic crisis forced many managers to focus only on the short-term. Slaves to quarterly performance expectations, departments cut employees with little concern for the long-term impact of layoffs. In many cases they were forced to sacrifice core competencies resulting in a devastating brain drain.

As an expert on post-recession employment recovery Cappelli knows that it will be some time before hiring begins again in earnest. “Companies will always wait to see that the demand is there because the fixed cost of hiring isn’t trivial.” Instead companies will use contract/temporary workers to hedge their bets on hiring, rather than committing to paying wages and benefits to permanent, full-time workers.

The use of contract labor to augment one’s staff isn’t a new concept. In fact prior to the recession it was fairly commonplace in IT, Finance and even Human Resources. Many firms outsourced whole projects or departments to large staffing firms. But this practice was less prevalent in marketing.

Top 5 Reasons to Hire Outside Marketing Expertise Now

If you find yourself short on talent necessary to grow your business consider these benefits of augmenting your existing staff with temporary marketers:

1) No long-term commitment. You can generally hire full- or part-time marketing resources by the hour, week or month without committing to long-term employment. This allows you to cover temporary holes (i.e. maternity leave) or limited workload surges (i.e. a new product launch) without affecting headcount.

2) Scale up or down at will. Flexibility is the biggest benefit of contract marketers. As your needs change so can your temporary workforce whether it be the overall number of contactors you use or the individual skill levels you choose to access.

3) New ideas. New marketers bring a fresh perspective and new ideas. By augmenting your current staff with marketers from other backgrounds and industries you bring new ways of approaching old problems to your organization.

4) Rent-to-Buy Option. In a resource constrained environment hiring the wrong person can be catastrophic. In many cases, hiring a marketer on a short-term contract allows you to test drive them before committing to permanent employment.

5) Saves Time and Money. HR experts say it costs a company a year’s salary just to hire a new employee. Depending on the level of the position it can take 2-6 months to land the right candidate. In the meantime, work is falling through the cracks. Contract marketers are generally available to start making contributions within 48 hours with little or no upfront costs.

The final chapters of The Great Recession will be written in the next 12-18 months. Those who boldly embrace the nascent recovery will gain share and thrive in the years to come. Those who continue to cower and wait for better days may be irreparably harmed. But seizing the initiative will take resources, specifically the arms and legs necessary to keep your marketing initiatives on track. Perhaps now is the time to take a new look at securing temporary marketing talent.

About the Author

Pioneering Marketing Consultant and author of Strategy Activation: How to Turn Your Vision into Marketplace Success Scott Glatstein drives profitable growth by filling clients’ existing resource gaps with talented contract marketers. Now check out his free checklist that will help you choose an outside marketing firm that will enable you to achieve higher profits. Get it now at: http://www.imperativesllc.com/newsite/learningcenter/publications.html

Tags marketing, outsourcing