Categories
Entrepreneurship

Essential Requisites for a New Online Entrepreneur

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Article Contributed by Cristian Ángel

In order to efficiently take the first steps of transforming an idea into reality through an entrepreneurship, there are key issues that we must consider in order to raise our few possibilities of success in the medium and long term. According to small business growth expert and entrepreneur Carl Hall, these key issues include creating management structures and sales forces that clearly understand the company’s culture and strategy, as well as technical innovations at every level of company operations.

I’m sorry to tell you in such an honest and direct way that a “brilliant” idea only is of no use. We must understand as from day one that the idea by its own has no value, and on the contrary, the implementation means everything!

As in any other area of a job, there are key requisites that will determine the success of failure of our project. That is why I would like to share which are the essential aspects to start correctly with an online entrepreneurship.

1) The differential must be at home (no matter what!)

I constantly hear this famous phrase at meetings, conferences, talks and lunches of entrepreneurs:  “do you know where I can hire a good programmer?” This is the first wrong requisite.

It’s not that we don’t need a programmer. On the contrary, we need one, and a lot! This is why we must think of the possibility of hiring a developer. We should consider making him an integral part of the entrepreneurship.

None of these are important. To start with, our system can even be slow or have a design that is not that tidy. The real key to success is to solve a real problem that the client is willing to pay to have it solved.

Are we on the right track? Let’s leave the computer, look for our potential clients and sit them in front of the system that we are developing. Let’s see how they interact with it without making any comment, just watching. Towards the end we ask them if they would be willing to pay for that service, not if they would use it. If the answer is positive and they want to pay for it, then we are on the right track.

If the answer is negative, then we must, as it is known today, “pivot.” We must listen to our clients to find out what it is that they really want, what their problems effectively are and adapt our software to their needs. Nobody will know what the clients need better than themselves, not even us (the founders of our own entrepreneurship.)

Why should we ask if they would pay for it instead of asking if they would use it? In time we will understand that in almost 100% of the cases, people will congratulate us and answer that they would use it when ready.  The truth is that they don’t want us to have a bad image of them. That is why they try to be kind, nice and positive. But when we ask them if they would pay for it and invite them to sign a service contract (for example, for 3 or 6 months), no matter how cheap it may be, it ends with any kindness and we’ve got the answer we were looking for with effectiveness.

The idea for this requisite is to avoid the BIG mistake of developing something that we “think” would be useful and when it is done and we go out to sell it, we realize we’ve lost all of our money, time and effort without any sense.

3) Rising to the next level

Once the two previous requisites are covered, we start with this one. This last requisite consists in making our entrepreneurship grow into a medium and long term enterprise/company.

For that, we need to understand how the online world works and to find the key point in which we can define the distribution channel of our service for the mass generation of our clients with the objective of raising our revenues (invoicing.)

There are a lot of mechanisms through the Internet, from social network marketing, affiliate marketing, search engine marketing (Google, Bing and Yahoo) to even ads display.

In a case like ours that we started with our own resources (no external investment) and we go on in that way, what gave us best results was working through SEO (Search Engine Marketing) for the generation of new clients for our start-ups.

An excellent resource to begin and use is the SEOMOZ community, in which tutorials, guides and explanatory videos about SEO are offered. I recommend this because we must first learn what SEO is about and then we should implement it, and finally, measure the results.

This marketing mechanism is not learnt over night and, in addition, it constantly changes; the strategies that worked last year might not work this year. Lastly, the results are not seen overnight; it requires effort and dedication over time to be able to reach excellent achievements. But definitely, effort and tidy work in this medium bring highly valuable rewards.

About the Article

Article written by the online developer, Cristian Ángel for elMejorTrato in Argentina, now expanding to Brasil, Mexico and Colombia.

Categories
Branding

How To Prevent Negative Online Reviews

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Article Contributed by Mike Zammuto

2013 may well be remembered as the Year of the Online Review. Sites like Yelp.com, Foursquare, and even Facebook and Google are competing for dominance over the user-generated review landscape. Meanwhile, more specialized review sites, like Urban Spoon, are more plentiful every day. It’s not just that these sites are increasingly common; they are also increasingly influential over consumer behavior.

What this means is that positive reviews can prove a boon to any business, but a single bad review is all it takes for a company’s online reputation to sink. As such, entrepreneurs and aspiring business owners are smart to think through some ways to avert negative reviews, and to ensure that customers max out their online star ratings.

Control What You Can

First and foremost, companies need to remember that they cannot actually control the online review process. Consumers are going to say whatever they are going to say, and there is no way for a business to actively prevent outspoken customers from venting. With that said, there are some things that companies can control — and it is in their best interest to take advantage of this.

Specifically companies should make every effort to control their online review profiles. Simply by visiting sites like Yelp.com and “claiming” their accounts, business owners can involve themselves in the process. It is also important for business owners to completely fill out all of the information that Yelp requests, including accurate and up-to-date company contact information.

Integrate Reputation Management and Customer Service

Another tip is to integrate reputation management with customer service. As negative reviews or words of criticism come in, companies should make sure that their customer service teams know about it, and make every effort to correct any problems that have arisen. This can go a long way toward ensuring that the same old criticisms are not leveled against your company, time and time again.

Provide a Private Place

Many consumers will be just as happily expressing their frustrations privately, as opposed to airing their dirty laundry on a site like Yelp or Urban Spoon. Business owners should take advantage of this by providing safe, secure, private places for customers to leave feedback. A customer service contact form, on your website, will funnel some potential criticisms out of the public eye.

Ask for Positive Feedback

Business owners ought to feel no shame in asking for feedback — especially from their most loyal clients. Ask your “regulars” if they wouldn’t mind giving you some kind words on Yelp, and you may be surprised by how many are willing to do so. This is a great way to pad the ballot box and stack the deck in your favor.

Know When Not to Respond

Finally companies are advised to know when to respond to online reviews — and when not to. Responding to positive feedback and genuinely constructive criticism is commendable; responding to unreasonable and defamatory reviews, usually not a great idea. Simply put, it draws more attention to the nasty reviews in question, which is the last thing the business owner needs! Reviews like that call for companies to double down on their efforts at soliciting good, favorable reviews from their best clients

About the Author.

Mike Zammuto believes in working with great people and building great companies. Both need to safeguard their online reputations. www.reputationchanger.com offers a variety of reputation management services.

Categories
Finance & Capital

The 3-Step Business Success Formula

The 3-Step Business Success Formula

Many business owners just starting out get caught up in the glamour of having an info product, or group training program, available for the clients and customers to purchase or register for.  However, what they don’t realize when starting out is that before they can sell products and run group programs that they need a pool of people who are ready to buy … i.e. a list.

And when you’re just starting out, it’s highly unlikely that you will have a ready-made list to market to.

So, what’s a business owner to do? How are they supposed to make a profit?

The answer lies in understanding the different income streams that you need to have in your business, and, more importantly, when to introduce each one.

Let me share with you today what those income streams are, and when you use them. The three income streams that you need to have are:

  1. Active Income
  2. Leveraged Income
  3. Passive Income

And you need to introduce them in that order too!

3-Step Business Success Formula

Active Income: this is the income that you receive from working directly with your clients, on a one-on-one basis.  This is the fastest path to income in your business as you’re typically charging a much higher rate for your one-on-one work.  Therefore, you need fewer clients to earn that income. And when you’re just starting out in your business, this is where you need to focus first. Don’t even think about adding additional income streams until you’ve got some momentum going with your one-on-one clients.

There will come a point though, where you’ll find you’ve reached the ceiling in your business.  You can only increase your profits so much at this point, by either:

  • Increasing your fees; or
  • Working with more clients; or
  • Increasing your fees and working with more clients.

When you reach this point, it’s time to introduce the second income stream: leveraged income.

Leveraged Income: this takes the form of you teaching live to a group of people.  This can be a teleseminar, telecourse or some other form of teaching or support program. You are required to be present to teach the information but you are doing so to a group of people; therefore you are leveraging your time – one person but many participants.

You introduce this income stream when you’re almost at capacity with your one-on-one clients.  You feel you’re going to hit the bursting point in your business; you have more demand for your services than you can supply, so you need to leverage your time … and teaching to a group of people all at once is a smart move.  It’s also great for your clients too, especially if they aren’t yet ready to invest with you at your highest level. This is a great way for them to experience your work at a lower investment.

When you put the Active Income and Leveraged Income together, you’re creating a much stronger business foundation.  But there is one final source of income that is also great to add to your business, and that is passive income.

Passive Income:  this is something that you create once, and then sell it via your website for a continuous income flow.  Usually this will be a digital product, i.e. a product that once someone has made payment for they are taken to a page to download the product.  The product can be a PDF document, such as a workbook or report, and/or an audio file, maybe of a live teleclass.  The point is with passive income you spend time creating the product once and making many sales from it.  These sales take place via your website, so in fact you are earning income even while you’re sleeping – that’s why it’s such a popular business model!

The Successful Business Building Formula

Active Income + Leveraged Income + Passive Income
= A Successful, Thriving, and Profitable Business

You’re not reliant on a single income source; instead you’ve spread your revenue out over several different income sources.  And when you add passive income to the mix, you’re able to take time away from your business and still generate an income.

Categories
How-To Guides

How To Set Up A Limited Company?

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Article Contributed by Liam Collins

You may have many reasons why you want to start your own business and move away from the permanently-employed-side-of-life. It’s a big change, but it can be the best change you ever experience.

What is a limited company? 

A limited company is beneficial for those who want to utilize profit-making activities within a legal framework. This structure limits personal financial risks, as your personal finances are kept separate from the company’s finances. Therefore, your financial liability is limited and is controlled by the amount you choose to invest.

When starting a limited company you need to appoint certain people as ‘directors’ who will be responsible for running your business. Directors often own shares; however, this is not a requirement.

Setting up a limited company is one of the best ways of running a business – as it provides flexibility in structuring income to maximise tax.

Different types of limited companies 

Private company limited by shares

Most private companies are companies limited by shares. This means that the shareholders’ liabilities are limited to the amount of shares they own, but have not yet been paid for.

Private company limited by guarantee

In this instant, there are no shares, because the members are guarantors and not shareholders. Essentially, the directors financially back up the company with a certain amount should anything go wrong.

Public unlimited company

Directors or shareholders will be liable for all debts should things go wrong.

Public limited companies

The company’s shares are sold and traded to the public with a minimum share capital of £50,000 and the letters PLC after the name. 

How to get started 

Follow the basic steps below to find out how to set up a limited company limited by shares:

Register with Companies House

UK limited companies have to register with Companies house, along with the directors and shareholders appointed. This process is called incorporation. The moment your company has been incorporated, it will be recognised as a limited company.

Notify HMRC

If you are going to be employing staff and including yourself as director, there are certain things you need to register for when starting up a limited company – namely corporation tax, PAYE, and NI. You also need to register for VAT if you want to claim VAT on expenses.

File financial accounts

You will need to file financial accounts once a year to HMRC and Companies House. Hiring a professional or a reputable accounting firm will be the best – as you will need to follow specific Generally Accepted Accounting Principles.

Keep strict records

It is important that you keep a record of all your business’s income, as well as, expenses. This is vital, as you will need this information to draw up accurate annual accounts. These records need to be kept for 6 years from the end of the accounting period.

The directors’ job

The directors will have to two main responsibilities, Personal Income Tax, and financial accounts. For Personal Income Tax – they must complete a Self-assessment income tax return annually. For financial accounts – directors must make sure that the financial accounts of the company are accurate. 

Company Tax Return

Whether your company makes a profit or not, you are required to send a company tax return following every accounting period. Each company tax return can cover a maximum of 12 months.

By following the above steps, implementing thorough planning, and having 100% commitment – you are able to enjoy a successful business. It’s hard work, but hard work pays off – and at the end of the day there is always help readily offered by individuals and certain companies. Find the right accounting firm to ensure your business receives the help it deserves.

About the Author

This article was provided by Liam Collins of 1st Contact Accounting. This company gives forward-thinking individuals the tools to drive their careers and financial affairs forward. If you would like more advice about setting up your limited company, you can visit the website at www.1stcontact-accounting.com