Categories
Work Life

Live Your Talents, Love Your Work

After thirty years in business coaching, there are a few things I know to be true: 1) different people have different innate skills and abilities, 2) most people are currently performing jobs that are not supported by their natural skills and abilities, and 3) when people connect with jobs that are supported by their natural skills and abilities, they shine.

All of which I’ve always found reflected in the following quote from Confucius: “Choose a job you love, and you will never have to work a day in your life.”

However, I recently ran across a couple of blog posts that gave me pause to reflect on this quote, its meaning and how others sometimes interpret it differently than I do. You can peruse these posts online: “The Overjustification Effect” by David McRaney at and “Bad Career Advice: Do What You Love and You’ll Never Work a Day” by Chrissy Scivicque.

Mr. McRaney states there’s a misconception that “there is nothing better in the world than getting paid to do what you love” and the truth is actually “getting paid for doing what you already enjoy will sometimes cause your love for the task to wane because you attribute your motivation as coming from the reward, not your internal feelings.”   The key difference is the emphasis placed on reward – in my view (much like Confucius) the reward is never the primary motivation, it’s icing on the cake.

According to Ms. Scivicque: “this absurd axiom suggests that you can simply take what you already love, turn it into something for which you get paid, and it won’t ever feel like anything other than that thing you love.” Perhaps if I interpreted the quote the way she does, I would agree with her conclusions. But my view of the quote goes more like this:

“If your job requires you to perform activities that make use of skills and abilities that are innately yours, you will find that your work ceases to be drudgery and becomes something significant, meaningful and enjoyable.”

Here’s the first point of distinction between Ms. Scivicque’s interpretation and mine: choosing a job you love does not necessarily mean choosing a job for which you have a passion. You can love the fact that your nonprofit helps kids connect with mentors, but still hate picking up the phone. You can love technology, but hate dealing with people who don’t know how to make their router work. In other words, you can love what your business does, but not what you do in your business.

Here’s another important difference between my interpretation of the quote and Ms. Scivicque’s: doing a job you love does not mean you will not have to expend effort, or that there will not be struggles and challenges along the way. I do not believe that working at a job you love will always be fun or easy – only that jobs that reflect who we are in what they call on us to actually do provide satisfaction in a way that jobs we’re only doing for the money never will.

The meaning of the quote turns on the word ‘work’ and how different people perceive the word. So many of us define the word from a completely economic point of view, rather than what we do to develop our innate gifts and talents. From this economic viewpoint, work consists of activities that we don’t even like, much less love, and that we would prefer to avoid.

I view work as part of being human. It is something we do because we are alive, and part of the human imperative is to do as well as to be. Work, by its very nature, requires effort – skills must be developed, talents discovered, old abilities refreshed and new capacities revealed.

But effort and drudgery are not the same thing.

Work, as Fredrick Buechner’s defined it, is “the place where your deep gladness meets the world’s deep need.” Work is not something to be avoided or transformed; rather, it is something to embrace. Why? Because it illuminates our excellence, both to ourselves and others.

Does my interpretation of Confucius’ quote differ from that of Ms. Scivicque and Mr. McRaney? Absolutely! And perhaps from yours as well. That’s okay with me – the innate differences between people are what my work is all about.

About the Author:

Lynda-Ross Vega: A partner at Vega Behavioral Consulting, Ltd., Lynda-Ross specializes in helping entrepreneurs and coaches build dynamite teams and systems that WORK. She is co-creator of Perceptual Style Theory, a revolutionary psychological assessment system that teaches people how to unleash their deepest potentials for success. For free information on how to succeed as an entrepreneur or coach, create a thriving business and build your bottom line doing more of what you love, visit www.YourTalentAdvantage.com.

 

Categories
Sales & Marketing

Telemarketing Tips for Entrepreneurs

Many modern small business owners have given up on the “old-school” practice of cold calling in favor of “new-school” methods of marketing such as social media outreach. While this can be effective, your company can still benefit from some good old-fashioned smiling and dialing.

There is nothing more important to an entrepreneur than generating new business, establishing contacts, and setting appointments. To effectively generate new business, you must be open to all possibilities, regardless of how uncomfortable they may be. There’s an old saying that goes, “anything worth doing is worth doing right”. You must be serious and dedicated enough to do it right.

When launching a telemarketing or appointment setting campaign, there are a few guidelines to live by:

1. Properly prepare before launching your campaign.

Start by establishing an objective for each individual phone call. Write a script detailing an umbrella view of everything you need to say. If you’re really uncomfortable with the idea of reading off of a script, you should take into consideration an outline as an alternative so the call will sound more natural. Write down what you expect the prospect to say in response to your questions. This will help frame the conversation in your mind and keep you from getting caught off guard.

2. Know that you are a nuisance…and embrace it.

This can be critical when framing your mindset when approaching a campaign. You probably know from experience that business decision makers typically try to avoid telemarketing calls. Instead of deterring you from participating, you should use this knowledge to customize your pitch. Be friendly. Let the prospect know that you are a human, face similar challenges, and are only there to help. The trick is to make your cold call feel like an important consultative experience.

3. Be studious and diligent.

There’s nothing that will turn a prospect off more quickly than an unprepared telemarketer. Take the time to learn your prospect’s business and industry as well as your own. It can be immensely deflating to finally get an interested prospect on the phone, only to be unable to answer his legitimate questions. If you fall into this trap, your prospect will quickly lose respect for you and decide that you aren’t worth speaking to. After all, you are representing your business.

4. Use knowledge to your advantage.

If you’ve taken the time to learn industry terminology and company details, don’t be afraid to share it. Casually incorporate industry lingo into your pitch, and show off the fact that you’ve studied their business! Furthermore, understanding the target company can extend the length of your call and help you establish a deeper relationship.

5. Target the right people.

Part of your research should be to determine who makes the necessary decisions for their business. If you can’t get the decision maker on the phone, let the gatekeeper know that it is a cold call, and have them forward you to the right person’s voicemail. Getting shutdown by a person who doesn’t make decisions can derail your efforts.

About the Author

Adam Shore is a former sales and marketing executive, and currently focuses on small business outsourcing services such as cold calling, telemarketing, and lead generation.

Categories
Success Attitude

3 Ways to Positively Make the Final Four in Business

The NCAA March Madness tournament started with 68 teams a few weeks ago. Now four teams remain.

How did these four teams make it this far?

And what can you discover from their success that will insure you positively make your Final Four and win your business tournament?

Here are three ways to positively make your Final Four in business.

Anticipate the Unexpected

Two #15 seeds defeated two #2 seeds in the same day in the first round. It was the first time that ever happened in NCAA March Madness history.

Did anyone’s bracket anticipate that one?

Duke is one of those defeated teams. As Coach K said in a post-game interview, “Basketball is a funny game.”

So is business. On some days at work, every shot you take you score, like those two #15 seeds. Other days, it feels like every shot you take is an air ball, like those two #2 seeded teams. Some days are “Wow!” Other days are “Woe!”

The good news for you is that unlike the tournament, it’s more than “one and done” for your business. You can keep coming back to work for another day.

Anticipate the unexpected. Show up for work the next day.

Avoid the “Business will be better when…” Attitude

UNC’s point guard, Kendall Marshall, broke a bone in his right wrist. Roy Williams said before the Kansas game when his team would play without his star guard, “Regardless, Carolina will play basketball today.”

He could have said something like, “Our team might not win against Kansas without Marshall.” But he didn’t.

Avoid saying, “Business will be better when…

…the economy improves”

…people go back to work”

…we move to a new location”

or something like that.

Like Roy Williams, put your best team on the floor of your business daily. Wishing for something different in your business is counterproductive unless you can and do act to change it.

Avoid the “Business will be better when” attitude. Change what you can today to improve…including your attitude.

Accelerate Your Strengths

Of the Final Four teams, there is only one regional #1 seed remaining. That means that the anticipated strengths of the three other #1 seeds were unrealized.

The uncertainty of today’s economy distracts many business professionals. The temptation is to focus on those diversions and attempt to control the uncontrollables, allowing the other “team”—the negative economy—to dictate your pace and momentum, relegating you to reacting.

Instead, focus on the positives of your business and accelerate your strengths. Push them out front in your core business. Market them heavily. Deliver them tirelessly.

If exceptional customer service is a strength, treat every phone call, email, and personal interaction with loving care. If value pricing is a strength, get out your sharp pencil. If you attract top talent with stellar employee relationships, keep finding ways to improve their satisfaction.

The ultimate court of competition is your home court. It’s within you and your business.

Anticipate the unexpected. Avoid the “business will be better when” attitude. Accelerate your strengths.

Make your Final Four and positively win the March Madness championship of your business.

About the Author:

Best-selling author, speaker, and coach Dr. Joey Faucette shares how all of us working together create a more positive world this week. Adapted from his #1 Amazon best-seller, Work Positive in a Negative World.

Categories
Newsletter

BIZNESS! Newsletter Issue 128

BIZNESS! Newsletter

 

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Cover Story

Easy Photo-PopArt Maker

Photo-PopArt converts photos to pop-art in a fuss-free process. You can choose various styles ranging from Andy Warhol, Roy Lichtenstein, David Hockney and more. Once the photo has been uploaded…

Continued in BIZNESS! Newsletter Issue 128 >>>

 

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Categories
Work Life

What’s Your Choice?

I’m sitting in my local café, you know, my second office.  It’s the place I come when I need some space and inspiration.  Strangely enough the bustle, movement and background music gives me the peace and quiet I need to write.

The space is right, the deadline is here (and I love deadlines, they never fail to get me into action) and the music is great!

I’m in such a place of serene calm that each idea that surfaces just makes me smile and the page remains blank.

Every now and then email arrives in that 2 second flash at the bottom of my screen; enough to take notice and see the first few words, not enough to know the full content.  The email tells me that my website is being erratic, my assistant is trying to resolve a problem, a client has a query, and my students are submitting material for review. And I’m distracted enough not to write, but remain in the calm space of the blank page.

And then the story pieces start to show up…

We met after many months.  I adore his energy, his humor.  He is smart, original and his work is so important…and he’s broke.  He’s SO good at what he does, and no one knows him.  He’s convinced that his story is fine…yet he’s still struggling and telling himself more self-sabotaging stories.

She is flying high on the salary, the car, the great bonuses and the drugs.  No, she doesn’t call them drugs, it’s just to get a handle on the migraines and the pressure.  She’s loving life so hard, it’s killing her and every time she sees a movie, she cries.  A little girl still waiting for daddy to approve of her…

He’s 10 years old and tells me that when he’s really tired he just sits on the ground with his legs crossed and imagines the light entering each part of his body.  Starting from his feet and going right up to his head.  It lights him up and relaxes him, when he opens his eyes he feels much better.  I said, you’re amazing, you’ve taught yourself what takes most people years, to meditate.  And he shrugs and says, must have learnt it in my past life…

She exercises regularly, eats healthily and sleeps like a log.  She’s super-organized, remembers everything and never makes mistakes. She’s always on time, reminds everyone else about their commitments and bakes her own bread.  She craves cigarettes and smokes whenever no one is looking.

The stories are all around us.  Some fact, some told, some ignored and some assumed.

They are the people we know, the stories they tell us and the stories they tell themselves.

They are the stories that create our reality, from them and for us.

Did you find you?  Did you find someone you know?

We always have a choice, the choice to tell stories that keep us stuck, stories that hurt us, or the empowering stories, stories that inspire us.

What you’re choice?  What’s your story?