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Sales & Marketing

Confidence Beats Accuracy

I just read an interesting article today on Dan Ariely’s blog about how confidence beats accuracy. Although we’d like to think that what we know really matters, what really convinces people is spin.
In other words, you can carry off almost any idea, if you have enough confidence.
I agree with this to a point, though I think all of us should back up our confidence with true results and true expertise. What I think is telling about this, at least for the world of social media marketing, is that we must be convincing if we want to build influence.
Too often, we soft-pedal what we know, or don’t state our case directly enough. Yet people are incredibly attracted to clarity and confidence. The goal for each of us is to share what we know as clearly and confidently and directly as possible- both online and offline.
As you build your social media presence, focus on how you can state your beliefs, opinions, and results confidently and clearly. In the crowded world of online promotion, the most confident and direct messages are the ones which are going to be heard.
Gain attention by using strong headlines, and convey your knowledge in the words you use.
Highlight strong examples which further build your case. Tell stories, because these are one thing people are always interested in and pay attention to.
If you want your investment in social media to truly pay off, you need to be confident, bold, and clear.
RachnaJainPhoto.jpgDr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

Categories
Entrepreneurs

Cinnamon Rolls, Breast Cancer and Your Business – How Doing Good Can Grow Your Business

It can make good marketing sense to partner with a nonprofit or a cause.

Consider what my marathon friends did when they were raising money to participate in the 3-Day Walk (you walk 60 miles in 3 days to promote breast cancer awareness and raise money for research). They approached a local restaurant called Backburner, which was famous for their cinnamon rolls. For a week, every time someone bought a cinnamon roll, they donated $1 to my friends for their walk.

I personally hadn’t heard of the restaurant, but when I found this out, my husband and I went and had breakfast there (complete with a cinnamon roll of course!)

So this turned into a win-win for everyone. My friends won because they were able to get donations for their walk. Susan G Komen wins because they get more money to donate to research. The restaurant wins because they get additional promotion and good will helping out a good cause. And I won because I got to eat a yummy breakfast and discover a new restaurant. (We’re ignoring the calories I consumed here.)

More than ever before, consumers are socially minded. In many cases they want to know the businesses they patronize are also socially minded. Connecting your business to a good cause is more than just making you “feel good” it can also make good business sense.
So what are some ways to start? (Other than writing a check.) Well, here are a few ideas you can use:

1. I’m participating in a teleclass summit to help raise money for St. Jude’s Children Hospital. Why not put together your own telesummit and have proceeds go to a good cause?

2. Or if a summit is too much work, just do one teleclass, charge a low fee and let people know proceeds are helping support a cause.

3. Have a sale and let people know a percentage of proceeds are going to support a nonprofit.

4. Offer to give a product of yours for free if people donate. Or put together a special teleclass only for people who donate. (I would put a time frame around this if you do this, for instance they have 48 hours or a few days to donate.)

5. Put links to your favorite nonprofits in your newsletter or on your website. (But don’t make it so prominent you encourage people to click away from your site and not support YOU.)

6. Give away your time. If you’re a service professional and you find your client pipeline has slowed down or dried up, donating your time to a nonprofit can be a good way to jump start your business. The exposure can help you find new clients plus you can make it known you support their cause. (And don’t forget to get a testimonial.) Now, be careful with this strategy, I’ve used it myself but make sure you don’t go too crazy donating your time or you could end up getting really stressed out when you client work picks up again.

But whatever you do, make sure this is coming from the heart. People can sense if you’re not being sincere, so make sure you truly do believe in the cause if you’re going to publically help support it.

Categories
Sales & Marketing

Business Marketing: Three Simple Steps to Wean Off One-On-One Clients and Create Leveraged Income

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Yes, you love your clients but honestly, too much one-on-one work can leave you feeling exhausted and strapped for time, plus it can limit how much you can make. You end up not only feeling burnt out but feeling broke, even though you’re working plenty hard. When it comes to money and marketing, this is the time to create a solution that will keep you and your clients happy.

The good news is that the solution is actually pretty simple: you must add “leveraged” (as well as “passive”) revenue streams to your business so you have the freedom to choose how much or how little one-on-one work you offer.
Leveraged streams of income are ones where you’re making significantly more money for your time spent, or you’re impacting greater numbers of people. Passive revenue streams are when you do the work once, then keep getting paid, paid, paid.

Obviously, passive revenue sounds like a dream come true, and it can be. But it does take some time and an investment of money to put everything into place that you’ll need to replace your one-on-one income. Among the tasks you’ll need to do to make this happen before you even see a dime are: creating information products, writing a compelling website, driving traffic to your site and converting that traffic into product sales.

Creating leveraged income is an important fundamental even in the web hosting industry with companies like Bluehost using multiple upsells to add to their average client lifetime value. Truth is, it’s often possible to completely transform your income and free up your time within a few days of learning my method.

So, how do you free up your time and add leveraged income to your business? Here are three simple steps to get you started today.

Step #1: Start Thinking “Platinum”
You know all the services you’re currently giving away for peanuts? It’s time to shift them into a new high-end client offer. This will add significant income to your business AND allow you to take on fewer clients. While you’re at it, streamline what your high-level package includes so you’re actually working less than you were before…only for more money.

Step #2: Add Virtual or In-Person “VIP” Days to Your Business Model
Clients love exclusive access to you and will pay handsomely for a day of your devoted time and attention. You can choose to offer your VIP day virtually over the telephone, or in person. Either way, you’ll take your client through your step-by-step system and map out what’s needed to create a breakthrough. The breakthrough for YOU is significantly leveraging your time for a bigger payday.

Step #3: Focus on Building J.V. Relationships to Grow Your List
Sure, writing articles and blog posts is great for list building. But to really gain leverage in your life and business you need to grow your list by big leaps, not by small increments. I recommend reaching out to key people who also market to your same audience and inviting them to partner with you on a special event.
You can easily put together an online launch, a teleseminar or telesummit, or host a panel of experts. Whichever you decided to do, make sure that each expert is required to promote the event to their list, and that participants must sign up for the event on your website which gets them into your database. With a significantly bigger list your next product or program launch is going to bring in greater numbers of people who want to purchase from you.

Weaning Off One-on-One Isn’t Scary When You Have A Plan
Follow these simple steps and you can literally transform your business practically overnight, leaving behind much of the one-on-one work that drains you. You’ll replace it with joyful, abundant and alternative ways to make more doing what you love.

About the Author:
Kendall SummerHawk, the Million Dollar Marketing Coach, is an expert at helping women entrepreneurs at all levels design a business they love and charge what they’re worth and get it. Kendall delivers simple ways entrepreneurs can design and price their services to quickly move away from ‘dollars-for-hours work’ and create more money, time and freedom in their businesses. For free articles, free resources and to sign up for a free subscription to Kendall’s Money, Marketing and Soul weekly articles visit www.kendallsummerhawk.com.

Categories
Entrepreneurs

Women Entrepreneurs: Tips for a Prosperous (and Sane!) Business

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Chances are, people who are in business for themselves view financial freedom as a motivating factor for venturing out on their own. Money in the bank—time off for friends, family and travel—and even a luxurious lifestyle can all be part of the vision that entrepreneurs have when they set off to build a business. But according to the latest research, when it comes to women entrepreneurs, financial prosperity isn’t the only carrot: the desire for “greater work-life balance” is also a primary motivating factor.
A new study from Jane Out of the Box, an authority on women entrepreneurs, reveals that there are a significant number of women in business who’ve created significant financial success, but who may feel overwhelmed by a to-do-list that is out of control. This article provides important “Do’s” and “Don’ts” for duplicating the success of the market segment known as “Go Jane Go” in the year ahead—without taking on the stress of her hectic life.
Comprising 14% of all women entrepreneurs, Go Jane Go is passionate about her work, and has no problem marketing and selling herself, so she has plenty of clients—but she’s struggling to keep up with demand. She may be a classic overachiever, taking on volunteer opportunities as well, because she’s eager to make an impact on the world and may really struggle saying “no”. Because she wants to “say yes” to so many people, she may even be in denial about how many hours she actually works during the course of a week. As a result, she may be running herself ragged and feeling guilty about neglecting herself and possibly others who are important to her.
At the same time, her hard work is also paying off. Go Jane Go takes home more money from her business at the end of the day than any other segment of female entrepreneurs, and she’s four times more likely than the average female entrepreneur to have hit the one-million dollar mark. However, her “big paycheck” may reflect a tendency to delay hiring people to help her get the work done.
Other types of women entrepreneurs can learn a lot from Go Jane Go’s can-do attitude that will help them achieve financial success. Just remember that it is possible to have too much of a good thing. Business owners who know they’re a Go Jane Go must pay careful attention to the pointers below. Where might a business owner be able to gain a little perspective that will help her gain better balance in her life overall?
1) DO—Be an idealist
A big-picture vision of her life’s purpose is a motivating force, and it’s a big part of why Go Jane Go is so successful. Knowing what she stands for will not only help her get out of bed in the morning inspired by the possibilities, it will attract clients to her door who can see big things for themselves.
2) DON’T—Be a perfectionist
While providing a great product or service is virtue—and going the extra mile to make it happen can help to set you apart—pushing herself too hard is not a sustainable strategy in the long run. Perfectionistic habits may cause Go Jane Go to wind up working very long hours, contributing to her stress level and guilt feelings. Remember that satisfying customers, if an entrepreneur is a natural perfectionist, is often easier than meeting her own exacting standards—so learn to recognize when “good is good enough” – because Go Jane Go’s good will be better than many people’s “best”.
3) DO—Build a team
Go Jane Go knows how to attract other people who are equally good at what they do and can be an effective catalyst that inspires her team members to go the extra mile. She’s great at recognizing and appreciating others and gladly and generously shares all kudos with members of her team.
4) DON’T—Ignore Poor Performance
Although she inspires others to want to go that extra mile, Go Jane Go may be better at seeing someone’s potential than their actual performance. As a result, when a team member is not performing, she may tend to make excuses for that person. Rather than initiate what she may perceive as a confrontation, Go Jane Go may burn extra energy following up with the poor performer, attempting to understand the reasons behind the performance issue instead of addressing the problem directly. Or, she may start gradually removing work from the person, doing more and more herself as her trust in them diminishes. If an entrepreneur has had problems giving critical feedback in the past, she should commit to herself that she will no longer let such things fester.
5) DO—Deliver great customer service
Go Jane Go tends to be all about relationships, and this is a key factor in her success. She knows that integrity and communication are the twin pillars of lasting business relationships, and she knows how to be responsive to her clients’ needs, desires and timeframes. As a consequence, her customers love her, and recommend her to everyone they know.
6) DON’T—Forget to set aside “self-time,” which is important as “business time”
Go Jane Go can keep herself so busy meeting others’ needs that she seldom has time to take care of herself. She is often last on her own to do list. This may manifest itself in taking client calls after hours or on weekends, giving more hours to volunteer activities than she originally agreed, or investing lots of time in counseling and supporting other people. While being responsive is important, returning phone calls after hours or spending weekends putting out fires are habits that quickly become counterproductive in terms of creating or maintaining the life balance many business owners seek. Most problems are not dire emergencies and will wait. People respect those who have good and reasonable boundaries. Also, while volunteering for a great cause can be a deep source of personal satisfaction, over-committing is another classic habit of the overwhelmed and over-stressed. Go Jane Go should carefully consider before investing more time, and make sure she is investing sufficient time in herself to feel rested and ready to go.
Go Jane Go proves that being loving in business, having high personal standards, and the confidence and passion to help others succeed are a winning recipe for financial success as an entrepreneur. For business owners who see this as their style, the key is to care for themselves as compassionately as they care for others. Over the long haul, this is necessary to ensure they can be their strongest, happiest selves … and therefore do even greater work in the world.
About the Author:
Michele DeKinder-Smith is the founder of Jane out of the Box, an online resource dedicated to the women entrepreneur community. Discover more incredibly useful information for running a small business by joining Jane out of the Box. Offering networking and marketing opportunities, key resources and mentorship from successful women in business, Jane out of the Box is now available as a FREE membership. Claim yours today at www.janeoutofthebox.com

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Newsletter

BIZNESS! Newsletter Issue 92

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Position Yourself As A Leader
It’s been said that to be a successful salesperson, not only do your listening skills have to be great, but your closing skills have to be even better. However, I believe that while these skills are helpful, they are not essential. In my opinion, to be a top-performing sales professional, you must be a great leader……
Continued in BIZNESS! Newsletter Issue 92 >>>
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