Categories
Online Business

Fire Up Your Blog Traffic With StumbleUpon Groups

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I started blogging over a year ago and a common question most folks have (me too) is how to drive traffic to your blog so people will read what’s being posted. If you’re writing to market your business, one of the great tools I’ve found to get known is StumbleUpon.

Are you familiar with Stumbleupon groups?

Up until 8 months ago, I hadn’t a clue about them until I was invited to join one. Bloggers get together to stumble each others articles each week.

Right now I’m in three Stumble groups. The rules for each one vary slightly.

Here’s how it works depending upon the rules of the organizer:

1. The organizer creates the master email list of everyone in the group. The size of the group might be small or larger with a mix of blogging topics or a more focused group like one of mine with all personal development bloggers.

2. The post is either submitted to Stumbleupon first (by you) before sending it to the group, or a person in the group discovers it (writes a review) for you. The amount of Stumble requests might be limited to two per week so stumbling requests are minimized.

3. You might be asked to include your Stumbleupon ID, the category to submit the thumbs up to, with a brief description of the post and suggested keyword tags.

4. You choose which articles you’ll stumble and you may elect not to Stumble them all. If you are expected to stumble posts you don’t really like, feel offended by, don’t relate to, you might want to rethink joining that specific group if stumbling them all is a member requirement. Yup – some may have that expectation.

5. Stumbling other people’s posts is key to being able to continue having your own articles stumbled.
That’s pretty much it! I often ask folks to leave a comment and write a review to open up the conversation. I LOVE when they become subscribers!

How to find a group? Ask around your blogging community.

Can’t find one? Start one!

Look around at the bloggers you like and form your own group. It’s a great way to increase your visibility and create a supportive circle of friends.

Last week there were four of us in one on my groups that wrote on a common theme of lifting a negative mood. It was pretty cool to see we were all on the same wave length!

While things have leveled out a bit, I definitely think the groups help to increase the unique visitors to blog on my website each month.

Have fun with it!

Categories
Success Attitude

Creating a “Rough Day” Strategy

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We all have those days that challenge us to stay centered, optimistic, productive and connected to ourselves. Perhaps the day seems to be going well and something happens that puts a damper on the entire day! Our attitudes can be affected by people and situations that cause us to have a “good or bad day.”

To help shift things into perspective, I encourage my clients to create a “rough day or rough moment” strategy.

Developing your strategy – what are the specific elements to consider?

Who and what are your attitude shifters? Make a list.

1. Connecting with people who lift your spirits. Getting together with specific friends, colleagues, family?

2. What brings you joy, peace, and makes you smile? Reading a great book, having a massage, watching a movie, watching Ellen DeGeneres, going out to lunch or dinner with friends…

3. What practices help you to decompress? Meditation, reading something inspirational, taking a walk in nature, soothing music, playing with your children or pet…?

4. Creating something? Writing, doing something artistic, building something
original…

5. Being in service to another? Being generous with your time, energy,money….to help someone else?
The next time you find yourself having a one of those days or moments, I encourage you to feel whatever you’re feeling. Stay mindful of making your feelings more than they need to be so that you are not censoring yourself and stuffing them. Vent and release whatever you need to express without having it become the place “you
live.”

Next, tap into your rough day strategy. Using this tool invites you to expand your viewpoint by first shifting your attitude. From a wider lens of perception, decisions can be made to either feel good or bad based on how we choose to view the situation; problems can shift to opportunities and solutions, stress can be transformed into renewed energy…get the picture?

PS. Remember that you will receive benefit from a valuable tool ONLY if you use it!

Categories
Entrepreneurship Home-Based Business Online Business Starting Up

eCommerce on a Shoestring Budget for the Do-it-Yourself Entrepreneur

This article is contributed by Michelle Ulrich.
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1. Website
a. http://smallbusiness.officelive.com/ – FREE
Microsoft Office Live Basics is the easy way to get started on the Web. If you have always wanted your own Web site, Microsoft Office Live has just made it easier — much easier.
– Free domain name and Web hosting
– Easy-to-use Web site design tools
– 500 MB of Web site storage space
– 25 company-branded e-mail accounts
– Web site reports
– Search advertising tool with $50 credit* – (I do not recommended to start)
b. Go Daddy’s Website Tonight for as little as $4.00/month
Go Daddy has THREE plans (or so) to choose from!
Blog instead of a website
c. Blogger.com – Free
d. WordPress.com – Free
e. TypePad.com – Basic Level is Free
i. With TypePad Basic you’ll be blogging in minutes. Choose your design from dozens of professional templates. TypePad makes it easy to include pictures and links, manage comments, and categorize your posts. Includes 100MB of storage and 2GB of bandwidth per month.
ii. $4.95 per month for higher level of service (more storage space, etc.)
Benefits of a blog versus a website
– No web designer needed
– Pick a template and start adding content
– Useful for selling one product (i.e. a book, ebook, info product, etc.)
– Useful for selling a relationship with potential clients
– Useful for opinion writing – be careful what you put out there; people read blogs!
– Hone writing skills
– Post at a minimum of 3x/wk for higher Google rankings
– Can also be a link from a website, which also increases traffic to your website
2. List capture form on your website and ezine delivery
a. iContact.com $9.95/month for up to 500 subscribers; 15-day free trial
i. Non-profits receive 20% discount and may pay by check monthly, quarterly, or annually
ii. Templates or design and paste HTML code
iii. Surveys
iv. Auto Responders
b. ConstantContact.com $15/month for up to 500 subscribers; 60-day free trial
c. CampaignMonitor.com
i. For each campaign you send with more than 5 recipients, you pay a flat delivery fee of $5 plus 1 cent/recipient. Any campaigns you send to 5 or less people are free of charge.
ii. Let’s say you’re sending an email newsletter for a client to their database of 4,500 subscribers. To send this newsletter, you will be charged $5 plus a cent for each recipient, $45 in this case, making a total of $50. All prices are in US dollars.
3. Shopping Carts and eCommerce
a. Mals-e.com
i. Shopping cart, digital downloads and affiliate program ONLY
ii. FREE for up to 1000 digital deliveries per month; you can purchase more as you increase your sales.
iii. $8/mo option for unlimited orders per month
iv. $95 flat one-time fee for their mOrders plus version for a desktop application for downloading and ‘databasing’ orders properly and permanently. www.mals-e.com/morders.php
v. Reporting
vi. Numerous third-party add-ons
b. E-Junkie.com
i. FREE 1-week trial
ii. $5/mo for 10 products/50 MB storage space; rates go up to $125 incrementally based on the number of products
iii. Product storage and delivery
iv. Easy to use, pop-up free, installation free
v. Shipping and postage calculations
vi. Sales tax and VAT calculations
vii. Inventory management
viii. Product promotion
ix. Discount codes
x. Affiliate management
xi. Customization (even works with an existing cart for digital downloads)
xii. Tracking, logging and notifications
xiii. Global acceptance
1. download page and email in language of your choice
xiv. Extras
1. send out free expirable download links
2. Works with eBay and MySpace, too!
c. Payloadz.com
i. Digital downloads ONLY
ii. FREE for up to $100 transaction limit / 50MB of storage
iii. $15/mo for $500 transaction limit / 100 MB of storage
d. WAHMcart.com
i. Full shopping cart very similar to Professional Cart Solutions (see below for full list of options, but you get EVERYTHING for $29.99/mo – no tiers
e. Professional Cart Solutions (aka – 1shoppingcart.com and many other private labels)
i. FREE 30-day trial or $3.95 for 30-days depending upon private label partner
ii. Four tiers of service
1. Starter $29
2. Auto Responder $29
3. Basic $49
4. Pro $79
iii. Shopping cart
iv. Broadcast (ezine, email announcements, etc.) delivery
v. Auto Responders
vi. Digital downloads
vii. Affiliate program
viii. Ad tracking
ix. Reporting
x. Payment processing with PayPal as well as a large list of merchants such as Authorize.net; QuickBooks/Intuit will be on the list soon (poss. Fall 2007)
xi. Templates for ezine delivery to come out soon (poss. Fall 2007)
4. Online Publishing Centers
a. CaféPress.com
b. LightningSource.com – Most recommended by traditional publishers if you must do Print On Demand (POD).
c. Lulu.com
5. Miscellaneous online services
a. CentralDesktop.com – Free online collaboration tool for up to 3 users; $25/mo for up to 10 users and other various packages. Use this tool to work with a virtual team to delegate the projects or pieces of larger projects.
b. EventBrite.com – Event management program. First event is free, then up to $9.95 each event. For paid events, your PayPal, Google Cart or merchant fees shall apply. You can specify donations or payments, number of ‘seats’ available, reporting, and lots of extras.
c. Evite.com – Free event management tool where you can pick a template, customize one on your own, add your Outlook contacts, track responses, and it even integrates with PayPal for paid events.
d. Foldershare.com – Free folder sharing application from Microsoft (a bit clunky to set up between two parties, but is an awesome program for sharing documents with clients, subcontractors, etc.)
e. Google.com – Google offers email, word processor, spreadsheet, calendar, classifieds (Google Base), groups, Blogger, Desktop and lots of other programs for FREE.
f. OpenOffice.org – Free office suite similar to and compatible with Microsoft office. Includes a word processor, spreadsheet, presentation manager, and drawing program. Interface similar to other office suites.
g. SurveyMonkey.com – Free up to 10 survey questions with 100 responses allowed; $19.95/mo for unlimited questions per survey and 1000 responses allowed, $200/yr to have unlimited questions and responses.
h. TheBasementVentures.com – Host teleclasses, teleseminars, etc. with this free tool. You can even record your own audio and then copy and paste the html code on your website, download the mp3 file and burn it to a CD for info product sales.
i. Thumbstacks.com – Free webinar presentation tool. This is for PowerPoints or various incarnations of PowerPoint only.
j. YouSendit.com – Free file sending program; $4.99/mo for 2 GB file sending, send multiple files, and no ads on your ‘send’ invitation.
k. Zoho.com – Office suite with free and $5 on up for other options. Word processing, spreadsheet, presentation tool, Wiki, notebook, Meeting (desktop sharing, web conferencing, online meetings, etc.), projects, CRM, database creator, planner (online organizer), chat, mail, and more.

About the Author
Michelle Ulrich is the Chief Villager and founder of The Virtual Nation, an educational destination for Virtual Professionals around the globe. Michelle is an avid believer in giving back to her industry and she does this by offering coaching, teleclasses, resources, and tools, in addition to providing a community of learning, a nation of culture, and a virtual village for her members. Education is the foundation of her organization as well as for her own personal and professional development. Michelle has been a community college instructor teaching a Virtual Assistant certificate program online. Aside from coaching and teaching, she is also a speaker and soon-to-be author on the subject of Virtual Assistance. She maintains her private practice where she specializes in working with authors, coaches and speakers who struggle to keep up with e-commerce and new technologies. Clients can check out her services at www.virtualbusinessmarketing.com, while Virtual Assistants can find her over at www.thevirtualnation.com. She can be reached by telephone at (916) 536-9799 in the Pacific Time zone.

Categories
Customer Service People & Relationships

How to Successfully Build Customer Loyalty

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This article is contributed by Dittman Incentive Marketing (www.dittmanincentives.com).
In today’s competitive marketplace, the race to increase profits by cultivating customer loyalty is going at full speed. Customer retention is not only a cost-effective and profitable strategy, it is a necessity for businesses wanting to stay ahead of the pack.
As consumers are spending less thanks to soaring fuel and food costs, companies are more reliant than ever on the loyalty of a dedicated customer base to maintain a competitive advantage. Following the Pareto Principle, 80% of your sales come from 20% of your customers, and in a recession the numbers are closer to 95% and 5%, says Ajit Maira, senior vice president of the Information Technology Services Marketing Association. Since these returning customers cost less to reach, are less vulnerable to ploys from the competition and buy more over time, companies need to give customers an incentive not to go elsewhere for the same product or service.
One of the most successful ways to achieve this cost-effective retention is through the use of customer loyalty reward programs. By rewarding the ongoing purchase of product or services, companies achieve long-term relationships with customers. With a variety of loyalty programs available to companies, the key is discovering what works best for your needs and goals.
Build a Strong Foundation
Successful loyalty reward programs are built from a working knowledge of your customer base. To create the foundation, you must first identify the type of customers you want to retain and understand the types of products and services they value most. This information can then be used to determine the kinds of rewards programs that will appeal to them.
To obtain this level of understanding about your customers, it’s vital to conduct targeted research. In an article in the Harvard Business Review, authors Thomas O. Jones and W. Earl Sasser, Jr., suggest utilizing a combination of customer satisfaction surveys, customer feedback and market research. Together, these three tools can help businesses better grasp the wants and needs of the customer to build stronger brand loyalty.
Establish Winning Relationships
While good service is the key to earning customers, it’s not enough to maintain their long-term loyalty. In his book How to Win Customers & Keep Them for Life, author Michael LeBoeuf states, “Smart companies go the extra mile for the customer and show them just how dedicated they are to making sure that they feel good about doing business with them.”
To prove to your customers that your company is going that extra mile, you must show them you are doing just that on a regular basis. For example, Ben McConnell, co-author of Creating Customer Evangelists: How Loyal Customer Become a Volunteer Sales Force, suggests showing customers they are valued by inviting them to lend their opinions on new products and ideas, or invite them to your company’s conferences or meetings. These offers to participate in your company’s operations will promote a feeling of value and inclusion.
It’s also vital to maintain open lines of communication and always treat customers with courtesy. Loyalty is established over time, and customers need to believe that your company values them.
Give Them Incentives
Giving customers incentives to let their purchases be tracked allows you to base loyalty programs on very specific requests and needs. The incentives can help your business to increase customer traffic and sales, and most importantly—allow you to measure the effectiveness of the incentive.
The incentives can vary, and can include immediate rewards like free long-distance phone calls for hotel guests, targeted deals such as exclusive “friends and family” sales events, valuable membership cards offering extras like bonus spending points. Other options are also successful, like manufacturer rewards for items such as brand merchandise and discounts, and point-earning partnerships between retailers and online shopping sites.
Offering these loyalty incentives, also know as frequency marketing, allows your business to build a database of loyal customers that you can target again and again, and with precise tracking.
Follow Through
To reap the rewards of a customer loyalty programs, it is vital to maintain a consistent approach and follow through with your strategy. By staying the course with targeted research, communication and incentives, you can establish a loyal customer base yielding great results.
It’s important to remember that customer loyalty can’t be established overnight, but the investment required to create a satisfied customer is always worth the effort. Establishing long-lasting, loyal relationships with clients should not be an afterthought in the current market; it’s now a fundamental necessity on the road to achieving higher profits and business longevity.
About Dittman Incentive Marketing
This article was provided by Dittman Incentive Marketing (www.dittmanincentives.com), a quality leader in the field of people performance improvement. Since 1976, Dittman has helped companies achieve critical corporate goals via original, one-of-a-kind customer loyalty programs and motivation programs that inspire a sales force to sell more and customers to buy more.
R.L. Fielding Bio
R.L. Fielding is a freelance writer who has written on a wide variety of topics, with special expertise in the education, pharmaceutical and healthcare, financial service and manufacturing industries.

Categories
Entrepreneurship Starting Up

How To Start Your Own Business

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This guest post is contributed by Constantinos Tassigiannis.

Want to start your own business but don’t know how? Read on and get the knowledge to live the dream.
First, let’s look at the positives and negatives of starting your own business. The upside is that you are in charge of your own career and pay and if your business really takes off, you can end up with a massive salary which is much more than you can earn at the regular job. The downside is that many businesses fail in their first year and it’s not for people who prefer working to a nine till five schedule as most of the time, in order to succeed, you have to work round the clock. A seventy hour working week is not unusual.
The key to starting a successful business is recognising a gap in the market and taking advantage of it. Others however choose to come up with ways of improving an existing product. Whatever road you decide, research is essential as it can make or break you.
Do you have an idea that no one has thought of yet? How about an improved design that costs less to make than the original, or makes it work more efficient? How dedicated you are to your idea will reflect on the outcome. There are different approaches, such as a tried a tested business model, a specific business opportunity, taking control and changing your life or working part time, depending on what road you want to take.
Once you have come up with a product or service, you need to refine it. We do this by developing it by using research. Does it satisfy a need? Once you have done that, you need to brainstorm your idea with friends and colleagues. Everyone brings forth their own perspective on the idea and can inform if there is someone doing the same thing. Think about how you will run your business e.g. will it be sorely run online or will it have stores? What makes it unique and better than the competition? Make sure your product complies with any legislations and safety regulations.
Once you have come up with a product or service, you need to protect it. We do this by having a record of ownership over it, known as Intellectual Property, IP for short.
There are four types of IP and the type of product you have determines the type of IP you should use.
* Patents for inventions
New or improved products that are capable for industrial application.
* Trademarks
Used to protect brand and corporate identity of goods and services, allowing distinctions between different traders
* Designs
Protect product appearance such as lines, colours, contours, shape, and texture, materials of the product itself or its ornaments.
* Copyright
Literacy, music, films, audio, broadcasts, software and media can be protected under this category.
It should be noted that it often is not possible to protect IP and gain IP rights without being applied for and granted. Copyright IP’s however arise automatically without registration, as long as proof of creation exists.
Importantly, you need to create a business plan, because without one, you aren’t going to get anywhere as an entrepreneur. A high quality business plan can help attract the right type of funding to keep your capital high.
You need to have an executive summary, stating exactly what you’re business is and why it exists. Basically, it is an overview of what your business is all about and this is vital as investors will make a judgement based on this section alone. Its purpose is to draw attention and make the reader want to find out more, possibly making them want to invest in your idea. If it has caught their attention, it has done its job. Make sure you do not use hype as an experienced investor will see right through this.
Then, you need a short description of the business opportunity, detailing who you are, what service or goods you will provide and who is your target market. Detail when your business will start, or when it did if it already has. The industry and sector it is a part of and its key features should be written. Any relevant history should also be noted, such as past owners et cetera. You also have to detail your current legal structure and what your vision of the future will be. Define your products differences to competition and what benefits it brings forth. Also noting what development you have in mind and if you own any patents or IP’s.
Once you have finished that, it’s time to put your strategy to the test. Write down what marketing and sales ideas you have. How will you get people to buy your product and where will they be able to buy from? What are the markets key current issues and how big is it? It is also important to know your competition. Note how you will go about positioning your product in the market place. Also detail pricing policies and how you will go about promoting your business. Maybe you’ll use advertising, PR campaigns, direct marketing, email or e-sales. You need to conduct market research and see if you idea truly fills a gap in the market effectively.
An effective way of researching a need is to convey surveys of the public, whether they would use the product. Ask customers of competing products for what improvements they would like to see. Monitor the competitions activities as this keeps you in the know whether they start a new service or release a new product that may compete with yours to a greater extent. Another utility that you should put to use is using focus groups to test out your product, using feedback from them to evolve your business. It is very important that you cover everything you can and conduct as much market research as possible as mistakes made later on due to poor information can be costly. Hire a market research agent to help out and make sure you haven’t missed anything as the more information you have, the better you can satisfy your customers.
Now that you have your point of sale ideas down, you need to work out who makes up your marketing team. List your credentials and the people you plan to recruit to work with you. Give details of the number of people you have in your workforce in total and by departments. How much time each employ spends working and how much they earn should be given here and any other numbers that affect the total amount of profit brought in by the company. You should also note down a timescale, noting costs and any training that will be given.
Onto operations and time to note down the premises you’ll be operating from, production facilities, your management information systems and your networking and IT. Do you have a business property or do you rent it? What are your long term commitments to the property and what facilities does it provide or will there be investments put in this field? Noting down all of this as well as how you go about using the facilities effectively really show that you know what you’re doing and you won’t be wasting time, as time is money. Any established procedures for stock control, management accounts and quality control should be put in this category as well as any IT experience you have because as technology evolves, so will everything else and you can’t risk falling behind.
Make sure your business plan reflects your personal vision, keep it simple and realistic and your business plan should work well.
Once that’s out the way, research is next, especially financial. Make sure you have Unique Selling Proposition and a business model at hand, showing how the revenue will come in. Also note forecasts for profit and loss, sales and cash flow statements. To help your business survive its first year, you’re going to need to cover your financial needs. Many businesses don’t make a profit in the first year, making only enough to cover their outgoings. So it is important to have funding if you want to survive. Plan out a budget using a personal budget spreadsheet detailing your domestic financial needs for the year. Keep a record of your spending and try and cut back on unnecessary buys. Appling for funding can really help and make things easier. You can do this in a number of ways. Sources of help include local business links, start-up schemes and financial advisors and accountants.
The Prince’s Trust (eligible age 18-30), that can provide a low interest loan of up to £4,000 for a sole trader and up to £5,000 for a partnership. They also provide up to £250 on test marketing, as well as access to a wide range of products and services to help your business stay in business.
Business Link: a company that provides a service in business planning, borrowing shares and equity, grants and government support banking, financial and debt recovery. It also has a wide range of information for entrepreneurs.
Chamber Of Commerce: “The National Voice for Local Business” employs more than 5 million people and also the widest business community to help fund you and give you the skills and information to succeed.
But you can also do things yourself to help fund your ideas, such as releasing equity from an existing asset, such as trading in your car for a cheaper one. Sell things you do not use or really need, get a loan from family members and friends. Get an overdraft with your bank account
Besides help with funding, there is also the choice of incubation. There are a good amount of incubators to choose from In the UK. They are designed to nurture your company, help guide your business, supply you with workspace and also provide you with the right information and advice with a combination of business development processes and infrastructure. Research has shown an 87 % and upwards survival rate for incubated companies compared to only a 40 % survival rate for non-incubated.
Incubators include Digital Inc in Liverpool ICDC, who currently house 12 small businesses and brought in a profit of over two million pound in the 2004 – 2005 year and is the UK’s first business incubator to be focused on the digital industries. Its current funding ends after 2008 but its manager Mr Peter Leather is putting together a sustainability model is confident that Digital Inc will become a centre of excellence.
Another incubator that has just recently opened is the Liverpool Science Park, which is run by Peter Leather, ex-manger of Digital Inc. This is a new modern building with office space and lecture rooms that can be utilised by small and corporate businesses. As with every incubator, an affordable fee is paid for the space needed, which is worth it considering the knowledge they’ll be passing on to you, as well as support given by staff and help lines.
Once you have enough information, you need to decide how you will trade. Will your business be a Limited Company or a Sole Trader?
A Sole Trader is a business which legally has no separate existence from its owner. All debts of the business are debts of the owner. The advantage in being a Sole Trader is control and business administration, due to their only being one owner.
A Limited Company has liability limited by the law. Funds can be raised by selling shares of the business. The drawback is that you risk losing control if shareholders join and equal a greater amount of ownership than yourself.
One final bit of advice is to make sure you hire the right type of people. Often, businesses can be hurt due to lack or determination or commitment put in by others besides the owner. You need to explore the options available to you, such as freelancers, fixed term contract employees, temporary staff, consultants and contractors. Whoever you hire, make sure they work to a high caliber, with the right mix of skills. It’s not an easy process but one that will pay dividends.
Article contributed by Constantinos Tassigiannis, BA Hons MBCS.
Freelance iMedian, artistic entrepreneur and disabled weight lifter.
www.DinoT.co.uk