One of the most difficult parts of a salesperson's job is dealing with purchasing departments. Whether you are a new salesperson or a seasoned veteran, you likely will agree that dealing with a purchasing department can create a tremendous amount of stress for a salesperson. Unless you are truly unprepared, there's no reason for anyone to fear dealing with a purchasing department.

A purchasing department is nothing more than a group of individuals assembled for the sole purpose of trying to save money for their company. The key for you as the salesperson to remember is that even though the purchasing department's number one objective is to save money, this doesn't mean they are out to attack you on price.

Purchasing departments view their role as the supply-chain managers. It is their job to ensure the company does what it is supposed to do in an efficient manner that requires as little capital as possible. What this means is very simple: The purchasing department's job is much more than beating up salespeople. Granted, many purchasing agents do enjoy the thrill of securing a lower price, but that's no different than you. As a salesperson, you enjoy the thrill of securing a new sale. Accept the fact that the purchasing agent is doing nothing more than what they are supposed to do.

A few vital points to keep in mind when dealing with a purchasing department

* Low price may appear to be what they are after, but if they buy something that's cheap but doesn't work, then it's suddenly anything but a "cheap" item. If it doesn't work, they now have to replace it. In doing so, they are stuck with a double-cost. Low price is really secondary to the performance of the item they are buying.

* Rarely does the purchasing department have huge amounts of power in a company. This means they're not at the top of the food-chain. As a result, they can't afford to upset those above them. Although they may harass you to lower your price, the last thing they want to do is be harassed by others in the company for not buying what those people wanted them to buy in the first place. In other words, purchasing agents will put up a good fight on the surface, but in the end, they can't afford to upset anyone in the company – regardless of how much money they think they can save.

* Purchasing agents may say they must have a lower price, but in reality their goal is really to save "x" amount of money – and it doesn't necessarily have to come from you. Purchasing agents will always pick on the salespeople who appear to be the weakest and most vulnerable. This only makes sense, as they are simply trying to manage their time. Therefore, they will secure the savings they need from whomever they believe will give it to them with the least amount of hassle.

Don't hesitate to call a purchasing agent's bluff. Purchasing agents love to posture themselves with salespeople as if they control the salesperson's career. All they are really doing is seeing how far they can push you. Until you stand up to them and push back, they'll keep pushing you to get additional benefits and lower prices. When a purchasing agent demands a lower price, the only thing they're doing is going with the demand they know works the best since they know there is almost always flexibility in pricing. It's the strength and confidence of you the salesperson that is going to be the best indicator as to whether or not they'll be successful in pushing you to lower your price.

Purchasing agents love to bluff people by saying they will buy from one of your competitors if you don't lower your price. This actually happens far less than salespeople realize. Upon hearing the threat of going to another supplier, most salespeople will cower and give the purchasing agent what they are after. Too bad the only thing the salesperson has done is give up profit. It's this type of a response that gives salespeople a bad reputation. The entire time the purchasing manager is demanding you lower the price or they will switch, they know full well how expensive switching to a new supplier can be.

About the Author:

Mark Hunter, "The Sales Hunter," is a sales expert who speaks to thousands each year on how to increase their sales profitability. For more information, to receive a free weekly email sales tip, or to read his Sales Motivation Blog, visit www.TheSalesHunter.com. You can also follow him on www.Twitter.com (TheSalesHunter), on www.LinkedIn.com (Mark Hunter), and on his Facebook Fan Page, www.facebook.com (The Sales Hunter).

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This is one of those questions I get ALL the time.

"I never read those long-copy sales letters. They can't possibly work, can they?"

"MY target market doesn't read those long-copy sales letters, they want shorter letters."

"I can't imagine anyone reading that much."

And so on.

Okay, before I get around to answering the question, let me quickly explain what a long-copy sales letter is. It's those sales letters that are dotted across the web where you have to scroll down and down and down before you finally find the price.

Yeah. You know the ones.

So do they work? Yes they do -- IF they're done right.

Here's the thing. The reason they work is NOT because they're long. Length doesn't equal sales. What DOES equal sales is if you properly answer all of your ideal client's questions and objections and demonstrate your product/service/program will solve your ideal client's problems.

And all that takes words. How many words depends on how expensive an investment your solution is.

Think of a conversation. Let's say it takes you 30 minutes to have a sales call with a prospect. Well, if you take that call and transcribe it, it's going to be around 10 pages long depending on how fast you talk. And that's just one person.

Now you have a call with another person selling the same program. That person asks different questions, but it's still 30 minutes. Now you have 20 pages worth of transcripts.

Are you starting to see how the long-copy sales letter gets so long?

Granted you're probably not going to hear completely different questions time after time. But you can see how the pages will start to add up. (The reality is, a sales letter is actually much shorter than any of your one-on-one sales calls.)

Okay, so now you understand how these letters get so long. But what about the whole "you-don't-read-them-or-your-ideal-clients-don't-read-them?" Well, I have 2 reasons why that happens:

1. You're not the ideal client. I don't care how great or how poor the sales letter is, if you're not the ideal client, you're going to have very little interest in reading the letter. (And here's the kicker -- reading is a hypnotic activity, which means you don't remember when you ARE reading but you DO remember when you don't finish something. So you're going to remember all those half-read sales letters much more clearly than the ones you actually finish.)

2. The sales letter is poorly written. This is probably even more common than the first one. Look, you can't bore anyone into buying anything. And there are a lot of people who don’t understand the long-copy sales letter, so they simply throw a lot of words on the page and hope for the best. That is NOT how to write a sales letter. You need to connect with your ideal client and do it in such a way that they feel compelled to keep reading. A whole bunch of words ain't going to make the sale (especially a whole bunch of boring words that don't inspire anyone to do anything).

Bottom line -- studies have shown over and over again that long-copy sales letters sell more then shorter sales letter. (Just as long as they're well written.) So, even if you don't completely understand it, don't worry about it. Give your ideal clients what they want to make a decision to invest with you -- a well-written, interesting long-copy sales letter.

About the Author:

Michele PW (Michele Pariza Wacek) is your Ka-Ching! marketing strategist and owns Creative Concepts and Copywriting LLC, a copywriting and marketing agency. She helps entrepreneurs become more successful at attracting more clients, selling more products and services and boosting their business. To find out how she can help you take your business to the next level, visit her site at http://www.MichelePW.com.

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If you’re like most people, the idea of selling fills you with fear and dread. Maybe it’s the fear of rejection or the cheesy sales pitch. Regardless, it’s not an activity many of us look forward to.

Usually the image that comes to mind is that of a used car salesman - a backslapping, glad-handing, insincere person with a gift for gab, and a pressure close. Very few of us want to see ourselves like that.

Yet in reality, you sell to people every day. If you didn’t, it would be very hard to survive in this world.

When you have a discussion with your co-worker about your feelings on global warming, you’re “selling.” When you persuade your child to pick up her clothes, you’re “selling.” When you change your spouse’s mind about where to go out for dinner, you’re “selling.”

Without this selling it would be extremely difficult to get the things you need from others and to get others to appreciate what you have to offer. So the problem is not with the activity as much as it is with our interpretation of the word “sell.”

What would happen if, instead of selling, you practiced the “art of persuasion?” What could you accomplish if you understood selling to simply mean the goal of educating someone else to see your point of view?

How would that change your feelings about the activities involved?

Knowing how to persuade and influence others is definitely one of the key skills that anyone who is successful possesses. Depending on our particular perceptual style, each of us has our own way of persuading and influencing.

So, if the word “sales” gives you the willies, discover your style and learn how to influence others naturally!

Here’s how; practice. Today, intentionally set out to influence or persuade three people. Try something silly with no pressure. Notice what specific behaviors you use that seem to have a positive effect and what behaviors seem to “turn people off.”

Aboit the Author:

Lynda-Ross Vega: A partner at Vega Behavioral Consulting, Ltd., Lynda-Ross specializes in helping entrepreneurs and coaches build dynamite teams and systems that WORK. She is co-author of Vega Role Facilities Theory, a revolutionary psychological assessment system that teaches people how to unleash their deepest potentials for success. For free information on how to succeed as an entrepreneur or coach, create a thriving business and build your bottom line doing more of what you love, visit www.VRFT.com

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Article Contributed By Eric Gruber

Article marketing is one of the best ways to gain instant credibility, increase website traffic, build your list and get more sales. But, the only way you'll experience these results is if you stop doing article marketing the traditional way!

Here's why most of what you have been told by other so-called article marketing experts and gurus is dead wrong when it comes to writing and submitting articles online.

1. Traditional article marketing rarely results in any new traffic to your site.

Links from hundreds or thousands of unimportant article directories and sites are only going to build an army of low-quality links that do nothing for your page rank in the search engines. And it certainly will NOT bring you any more traffic. This is a mistake that tons of people are still making everyday on the web, and most of them don't even know it. They just assume what they are doing will eventually work – because that's what other experts are telling them.

2. Traditional article marketing does not establish you as an authority in your niche.

One of the biggest advantages of article marketing is that as soon as you publish your first article, you become a published writer in your marketplace. You will soon be considered an authority in your niche, which is great - but only if you are published at reputable sources. For example, my articles can be found on top websites like About.com, SiteProNews.com, MarketingProfs.com, Microsoft Community Dynamics and many more. Blasting out articles to a lot of low-quality sites makes you appear to be an amateur and not an expert, something that traditional article marketers tend to do.

3. Traditional article marketing promotes going for the quick-fix.

There are a lot of marketing "gurus" out there who claim to have the magical solution for helping you obtain thousands of links back to your site just by the push of a button. There are others who claim to have a solution for the duplicate content problem - and promote something called spinning software, which will produce several variations of an article. The problem with these "old-school" quick fixes is that article submission software results in the low-quality link. And spinning software creates articles that read unnatural. This is Not an effective way to create REAL traffic. It's a waste of your time and money not to do article marketing the right way.

4. Traditional article marketing doesn't result in dollars earned.

Traditional article marketing is all about producing content for the sake of quantity and not quality. Mediocrity is not the way to attract new business. Article marketing done right will grow into a powerful viral machine that will continuously bring you fresh new targeted traffic and qualified leads day after day. Especially, once you learn what your market wants to learn. Writing quality articles to meet those needs is like money in the bank!

5. Traditional article marketing doesn't give you a system for maximizing your article marketing efforts!

You spent time writing the article. Even if you used my article templates at http://www.StartWritingArticlesFaster.com to write your articles in 30 minutes – That's 30 minutes that you could have been doing something else. So why not get the most use from your articles. Getting your articles published on top websites will give you the ability to…

* Mix your social media efforts with your article marketing efforts. You can Tweet about your new article placement. You can link to the article placement on Facebook and LinkedIn. You can answer people's questions on forums and send prospects to your article for even more information.

* Get in front of your prospects face again. Send the high authority site's link with your article to your list. That's how Kevin Berchelmann received a new, mid 5-figure client!

* Enhance your credibility on your blog. You can link to your article placements from your blog and show that you are the expert. Show how you're different by getting published on a top website or online publications and not just sites like EzineArticles.com where everyone can get published as long as you follow the editorial guidelines.

* You can mention these placements in an auto-responder series. You can take the main take away lessons from your articles and turn it into an e-course. And than at the end of the day's message, link to your articles so people can get even more information from you.

* Turn your articles into videos. And, within these videos show how you're published on top websites as this will build instant credibility.

Now, if you're ready to writing and submitting articles the traditional way – then check out my Online Article Marketing Course at http://www.onlinearticlemarketingcourse.com

About the Author
Article Marketing Expert Eric Gruber uses the power of articles to create online opportunities for Internet marketers, small business owners, authors and speakers who want more publicity, prospects and profits. Now, with his new article marketing course, Eric is opening up the curtains and revealing how he has built a 6 figure income business just by using articles. Check it out now at: http://www.onlinearticlemarketingcourse.com

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As a sales professional, entrepreneur or business owner, being able to effectively establish new client partnerships and increase sales results quickly is vitally important. When sales are going great it can be very exciting! When you have a great month you are filled with sales motivation!

But, after a while, things slow down and you hit a wall. You find yourself chasing after prospects and wondering why it is taking so long to convert prospects into clients.

You’re stumped!

You start exploring different techniques and try to find a solution. But, no matter what you try, the results are the same and the sales cycle is a much longer process than what you would like.

So where do you turn when you are stuck in sales quicksand and can’t get your prospects to move forward?

Here’s How You Can Shorten The Sales Cycle and Win More Clients, Increase Sales and Profits with 2 Simple Strategies:

1. Determine, Uncover & Clarify Challenges
If a prospect is not clear about their challenges and the impact of these challenges, this will greatly slow down the entire sales cycle. This is because the client does not yet believe their challenge is significant enough to take action, and guess what, because of this, they won’t take action! It is a waste of time for you to give information before understanding their needs, goals, challenges and problems. You are presenting a “solution” to someone who doesn’t believe they have a “problem.”

So, what do you do about this? Ask a lot of questions! Ask open ended questions. Get curious and don’t assume you understand their problem or challenge no matter how long you have been in the industry. Dig in and really find out what is going on, and ask follow up questions that focus in on the greater impact of their challenges. Uncover the impact of the current challenges on both the organization and the individuals or groups you are selling to. Your questions will help them understand and verbalize that they have a challenge or problem. Now you have the information you need to explain how you can help solve their challenge.

If you find yourself talking more than 20% of the time during your sales meetings with prospects, stop yourself, and ask a question!

2. Always Set A Clear Next Step
Have you ever heard this before? “Thanks for your time today, your product looks great and we will get back to you soon.” Yet, you never hear back, and end up having to chase, follow up, and make multiple calls, send multiple emails to no avail. That is not fun for you, nor is it fun for the prospective client.

How do you solve this?

Well, if you are a great salesperson or great sales minded business owner, you don’t need to chase. You don’t need to pressure. You don’t need to persuade. Really. You need to set up a clear next step, and if your prospect is not ready to take the next step, they will tell you, and you will determine if they are a serious prospect or not, on the spot.

Remember, give your prospects an option to say, “No.” When you do this, all the pressure is taken off of you, and more importantly off of your prospect. That way, they do not feel like they are being “sold,” nor do they feel any pressure from you. Many of the sales coaching programs and sales coaches still are teaching the same old techniques developed decades ago that involve pressure and persuading. You do not need to do that anymore and it does not work.

Simply set up the next step at the end of your meetings. The next step could be a follow-up face to face meeting or a scheduled phone call for example. However, make sure the next step is moving the sales cycle forward and has a scheduled date, time, and location.

Map out your sales cycle and know what steps need to take place. Here is an example of a 5 step sales cycle: 1. Initial appointment, qualification, discovery, 2. Agreement to conduct an in-depth analysis, 3. Demonstration of service or product, 4. Contract review meeting, 5. Signed agreement.

At the end of each meeting, you should be setting up the next meeting and next actions. Explain the next steps you both will need to take to start working together. Map it out for them and provide them with a simple document that explains the next steps with clear time lines. Ask them to commit to the next steps along the way. Guess what happens if you do this effectively? You don’t need to “close” or persuade, the sale will be made, faster, naturally, and more effectively.

These 2 steps will help you shorten your sales cycle and experience dramatically improved sales results. Don’t wait to make these changes, take action now, and make a commitment to yourself.

About the Author:

Sales Coaching & Business Coaching Expert, Jeremy J. Ulmer, has helped hundreds of sales professionals, sales leaders, businesses and entrepreneurs overcome sales and business challenges to achieve breakthrough results. Jeremy has been ranked a #1 sales performer in the U.S. for 4 years at two Global Fortune 500 Companies, is the former Director of Sales at the #1 Outsourced Sales Company in the U.S., and is a Featured Presenter on Sales Skills and Entrepreneurship at The University of Chicago Booth School of Business. If you are ready to dramatically increase your sales or business results then subscribe for your Free Tips or request a Free Coaching Consultation at: http://www.CoachWithJeremy.com.

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Most entrepreneurs have new ideas springing up like popcorn. Problem is, they don’t know how to systematically transform those ideas into income, leaving them overwhelmed, disillusioned or with a scattered brand that’s the same as no brand at all.

The solution is both simple and profitable: turn one idea into multiple streams of income. This concept is especially easy if you’re a creative type because of your natural ability to see many possibilities. You just need to know how to harness your creativity so it’s working for you, instead of against you.

The beauty of this strategy is it channels your creativity into a direction that has high payoff value, thus opening the door to creating the six and high-six figure business you want.

That’s what I just coached my private intensive client, Bria Simpson to do. The result is a business model and plan that will easily turn her frustrating five-figure business into high six figures in less than one year. All Bria needs to do is implement according to the detailed marketing calendar we mapped out. (Watch a video at the end of this article, of Bria and I sharing the business model we designed together for her.)

So, here are 3 easy tips on how you can turn one idea into multiple streams of income. Remember that this simple shift in your business model will make a huge shift in your income!

Tip #1 Use The “Rinse And Repeat” Strategy

Every time I teach a client how to turn one idea into multiple streams of income, they always protest, saying, “But Kendall, I can’t offer the same information more than once…can I?” The short answer is yes, you can. In fact, that’s where the power of this strategy comes from: offering the same information in a variety of formats. This is how you build a powerful brand, simplify your life and quickly create multiple streams of income.

So rather than burn yourself out trying to create tons of new content, focus instead on repeating your core information in different learning modalities, such as teleseminars, articles, workshops, private 1-day intensives, etc. The more intimately clients get to work with you, the more personalized and advanced you can customize your information.

Tip #2 Listen To Your Clients For Your Next Big Idea

When I created my best-selling home study course, it was an instant hit. Why? Because I listened to my clients, who kept asking me for help with “how to charge what they were worth.” Bingo! That became the title of a best-selling info product that became the foundation for my 7-figure business.

Moral of the story is, don’t waste time trying to get your clients to buy what you think they should have. Instead, listen to what they tell you they want, then create it for them.

Tip #3 Don’t Get Distracted With Multiple Ideas

Rather than creating different titles and topics to offer your clients, direct your creativity to designing different offers on the same topic. Afraid you’ll get bored? Trust me, you won’t. Once you see the money flowing in you’ll be thrilled you channeled your creativity in this exciting way.

Repeat After Me: “What Streamlines Your Business Increases Your Income”

Creating a six, high-six or even seven figure business isn’t more work. It’s doing the right things right. By following my “turn one idea into multiple streams of income” model, you too can transform your current business into one that simplifies your life while putting a lot more money in your purse!

About the Author:

Kendall SummerHawk, the Million Dollar Marketing Coach, is an expert at helping women entrepreneurs at all levels design a business they love and charge what they're worth and get it. Kendall delivers simple ways entrepreneurs can design and price their services to quickly move away from 'dollars-for-hours work' and create more money, time, and freedom in their businesses. For free articles, free resources and to sign up for a free subscription to Kendall's Money, Marketing and Soul weekly articles, visit www.kendallsummerhawk.com.

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Article Contributed by Eric Gruber

When you write articles, if you don't keep your audience in mind then you are insulting them. Let me show you an example (unrelated to article marketing) of what happens if you don't keep your targeted audience in mind.

Recently my girlfriend, Kristina Jaramillo, attended one of the worst bridal showers ever. I've never heard of a bridal shower where more than 75% of the guests left insulted, have you?

Here's one of the reasons for the total disaster…

The bridesmaids thought it would be funny to put on a clothesline the different types of underwear to represent the different phases of life and marriage ending with Depends. Now this would have been a perfect gag for a bachelorette party, where all the guests would have been in their 20's and 30's. But not a bridal shower, where at least 75% of the guests were ages 55 to 75.

The bridesmaids totally forgot who their target audience was.

Out of respect for the bride, the guests did not leave, even though they were disgruntled. However, if you write articles or website content that's not geared for your targeted audience, people will leave.

Keep reading this article below to find out if you're insulting your targeted audience - without even realizing it.

3 Mistakes Most Article Marketers Make That Insult Their Audience

If you're making any of the mistakes, then you are insulting publishers, prospects and readers alike.

Mistake #1: Failure to identify your audience.

I search the Internet all time for articles that can help me build my different online businesses. There are many times that I won't open an article because I don't know if it's for me. And, because my time is valuable, I don't want to waste it on an article that isn't for me. That's a slap in my face. So identify your audience in the title, in the introduction and in the bio box.

Mistake #2: Failure to use examples that resonate with your targeted audience.

Let's say you write a sales article titled, "How to Double Your Sales in the Next 60 Days." And, let's say you use examples from the financial services sector to reinforce your points. Then, you target an online publication that's specifically for IT sales professionals. And, although your tips, tools, information, systems and products may work for a broad variety of industries, if you don't tweak your article examples, to show that you understand my industry - you lose instant credibility. It's an insult to think that you can connect with me, even though you don't show me that you have experience with my particular industry.

Mistake #3: Giving the wrong level of information to the wrong audience

One of my article marketing clients is a career coach who would love to get more 100K+ executive clients. The problem is that every article he writes has basic information that recent college graduates need - not executives who have been through the job searching process many times. If he wants to attract higher-level clients, then he has to stop insulting their intelligence and start writing articles with information that resonate with that specific audience. When you write, you have to keep your audience in mind and write to their needs, wants and desires.

That's why it's important that you write a variety of articles. To get started, check out my FREE Instant Article Writing Templates at http://www.TryMyFreeArticleTemplates.com

About the Author
Article Marketing Expert Eric Gruber teaches experts, authors, small business owners, entrepreneurs, speakers and internet marketers who want more publicity, prospects and profits how to write articles that persuade and motivate prospects to take immediate action. Now, you can get 3 of his favorite instant article writing templates that will help you write your articles in 30 minutes or less at: http://www.TryMyFreeArticleTemplates.com

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This article is by our guest writer Sandra Hajda, a freelance journalist, publisher and avid investor. Sandra resides in Melbourne and can be contacted at hajdasandra@hotmail.com.

History shows that a bad sales run is not the end of the world. One clever marketing move can pull a company out of a slump and back into business.

1. Bauer Hockey

The Challenge:

Bauer should have had it made - in 1927 they were the first company to begin producing hockey skates in which the blade was attached to the boot!

Like any company that produces a jaw-dropping innovation, Bauer enjoyed a brief, initial dream run. It lasted until the 1930s, when the legendary George Tackaberry boot arrived on the scene. The Tackaberry boot (with its own, admittedly less dramatic innovation: the CCM Pro-Lite blade) was worn by all NHL scoring champions between 1939 and 1969.

The Move:

Bauer rose to the top through innovation, and innovation would get them back there. The company returned to prominence after paying superstar Bobby Hull to promote their products.

These days we'd call it 'good old-fashioned celebrity endorsement'. Back then it was a revelation - this was one of the first companies to pay a superstar to endorse their product. It paid off enormously, ushering in a new era for Bauer.

The rest, as they say, is history.

Today:

Bauer are still innovating - they've just released the Vapor X:60, a revolutionary new stick that's 'great news for goal scorers'.

2. Guess Jeans

The Challenge:

During the 80s Guess was one of the most popular brands of jeans. When the nineties arrived, so did some stiff competition (Calvin Klein, Diesel, Tommy Hilfiger, and Gap started rising in popularity) and Guess' stock dropped dramatically.

Guess was also taking a beating in the press. Awareness of sweatshop expolitation was rising in America, and they were recognised as a major offender in this area. Guess contractors were facing litigation for failing to pay their employees minimum wage or provide adequate overtime - a nasty kind of company.

The Move:

By the 00s the sweatshop controversy of the 1990s was largely forgotten. Guess seized the opportunity to execute its own revival, the only way a fashion house knows how: a dramatic new look and style.

Marketing ads grew increasingly sexier - the Guess girl as we know her today (pouty lipped, shiny-skinned, luxuriously attired) emerged. Sales skyrocketed, a new market was tapped, and provocative billboards became a Guess mainstay. Many a male driver probably came close to his end ogling an 8-foot tall Guess girl.

Today:

Guess are making moves into the menswear market. In 2006 they introduced the Marciano men's line, available exclusively on the website Guess.com. A line of men's shoes (from sandals to dress shoes) is also beginning to enjoy success after a slow 2006 start.

3. The Body Shop

The Challenge:

In the early years Body Shop founder Anita Roddick had it made - she had a talented cosmetologist (Mark Constantine) who helped her create 'natural' (by the standards of the time) products with fashionable colours and fragrances.

When Constantine left in the 80s (the cosmetologist had entrepreneurial dreams of his own - he went on to found Lush Cosmetics) he left Roddick directionless. What would she do? How could the fledgling company make its mark?

The Move:

In 1986 the Body Shop began to do something very curious with its promotions. The marketing started to sound less like 'marketing' and more like activism. Educational posters about social causes appeared in shop wondows. Local charity and community events were sponsored. The company's 'No Animal Testing' policy was emphasised at every turn. A 'Body Shop Foundation' emerged, and an alliance with Greenpeace was secured.

Every new product promotion was tied to a social cause. Jojoba Oil, for example, would help 'save the whale' (it was a substitute for whale spermaceti).

Roddick built a reputation for innovation, integrity and social responsibility, and the alignment with social causes generated massive free publicity.

When the Body Shop's stock was floated on the London Exchange its price increased by 500%. Body Shop shares earned a nickname: 'the shares that defy gravity'.

Today:

The Body Shop is now owned by the L'Oreal corporate group. This has attracted criticism (L'Oreal has a history of animal testing) but L'Oreal claims it has not tested on animals since 1989 - around the time it joined forces with Roddick. Roddick has told reporters she sees herself as 'a kind of "trojan horse" who by selling her business to a huge firm will be able to influence the decisions it makes'.

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I recently spent two full days with a Private Platinum Intensive client and discovered something that astonished me. After carefully considering everything she had created or delivered in the past few years it became crystal clear she was sitting on a goldmine she didn't even know she had.

Not surprising since she, like many of the women entrepreneurs I mentor, have trouble appreciating the value in what they've already done. Instead, they think they have to start over, reinventing everything in order to create the income they desire.

If this sounds like you, then let me reassure you: with a few simple tweaks you'll likely have a fresh, new way of offering your products or services. Trust me, revamping what you have will save you a ton of time, energy and money compared to creating everything from scratch!

So, how do you know if what you've already created or delivered is worthy of repurposing?

Here's a quick checklist of some common ways to repurpose what you already have, giving your brand and your offers a much needed facelift.

1. Turn a Live Teleseminar or Workshop into Your Signature System

My private Platinum Intensive client had been delivering the same teleseminar for years. Problem was, by making herself too available at a fairly low price point she was sabotaging her opportunity to leverage her time into higher-end "Platinum Style" programs.

The solution was simple: Turn the teleseminar into a home study course, offer it to past teleseminar attendees at a special introductory rate, and then launch it to her main list.

This one action frees her up from delivering teleseminars during evening hours when she would rather spend time with her kids. It gives her a signature system info product she can sell from her web site or when speaking, and it instantly boosts the value of her time. She is now charging what she's worth and working more personally with higher-end clients.

2. Transform Free Teleseminars into Preview Calls to Launch a New Program or Service

More than one of my Platinum clients has been guilty of giving away too much information for free. This hurts the attempt at "positioning" themselves as better appreciated (and better paid!) experts.

Ladies, please don't think that to fulfill your desire to help others means you have to give your services away!

What works is to apply the principle of leverage, which means wisely using your free calls to fill paid programs. Offering less of you means your clients will want you more at a higher level.

3. Bundle All Your Solo Teleseminars into a Valuable "Collection"

I bet if you look at your online library you'll see you've delivered a wealth of teleseminars, written dozens of articles or taught a variety of classes. One by one, this content may not have significant value but, bundled together, can make a fantastic info product you can sell or use as a bonus with other services.

Here's a Quick Tip to Get Started Leveraging Your Information into Products or Programs

A simple way to get started is to create an "inventory" of every teleseminar title or program you've given (free or paid). Add to it your article titles, workshops and any other seminars you've given. Pretty impressive list, isn't it?

Next, decide how you want to repackage your knowledge. Remember that your goal is to offer less of you at the free or frequently-delivered levels so that your clients will want MORE of you at the more exclusive, higher-paid levels.

About the Author:

Kendall SummerHawk, the Million Dollar Marketing Coach, is an expert at helping women entrepreneurs at all levels design a business they love and charge what they're worth and get it. Kendall delivers simple ways entrepreneurs can design and price their services to quickly move away from 'dollars-for-hours work' and create more money, time and freedom in their businesses. For free articles, free resources and to sign up for a free subscription to Kendall's Money, Marketing and Soul weekly articles visit www.kendallsummerhawk.com.

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As you may have seen, Denise Wakeman and I are running a social media usage survey to help define what people most want to know about social media. We’ve gotten over 200 responses so far (and please feel free to add yours, if you wish!)

The results are interesting so far, with one of the biggest complaints being how much time social media takes. Even more than that, people are wondering how to monetize their social media efforts. And this combination of factors got me thinking.

What appears to be happening is that people are investing lots of time on the social networks, but not enough time using social media as a content sharing and distribution mechanism. Most of all, people want a process and system for using social media more efficiently, and for seeing more returns from it.

In the interest of saving you some time, and increasing your social media efficiency, I have 5 tips to help:

1) Schedule regular time for social media. I’m fond of saying that social media is a time suck. This means that, without boundaries on your time, chatting on Facebook or tweeting on Twitter can take up your entire day. This will have negative impact on your business. So, instead, schedule time to attend to social media each day, and resist the urge to network all day long, especially if you don’t have a clear and definite business outcome in mind. I tend to schedule an hour in the morning to connect with my social networks, and I have one of my assistants handle all the daily friending back, following back, processes, reducing my time commitment and letting me focus on conversations and connections.

2) Let technology do the heavy lifting. You can be more social media efficient if you use technology to help you. One example would be to set up content distribution and syndication processes. (Denise & I will be sharing tips and ideas for this in the near future.) Another way is to use software programs to help streamline your efforts. I like and use Tweetdeck, for example, which lets me monitor Twitter, Facebook, and now, recently, LinkedIn. No matter what you need, there is probably a piece of software that can help you do it faster or better.

3) Reduce the noise. There are just three main things you need to focus on in social media. The first is gaining attention. The second is making connections. And the third is being consistent. You can do this without any technology at all. It’s fine to be interested in new gadgets and new advances in technology (and I confess, I’m a girl geek at times)- but don’t allow yourself to get overwhelmed and forget the basics of marketing. You must be noticed, make connections, and show up regularly.

4) Repurpose, repurpose, repurpose. The better you are at repurposing your content, the easier your social media marketing will be. Aim to get at least 10 uses out of every blog post, every interview, every video you make. Stay in touch with what your target audience needs, and provide it for them faster, and easier, and quicker than anyone else. Seek to create dialogues and conversations around your content. You’ll learn what people most want to know, and you’ll always have good ideas for new content to create.

5) Tie your social media efforts to your business goals and optimize for them. What this means is that you need to have an idea of what you want social media to DO for you. Do you want to become the household name in XYZ industry? Do you want to get 10000 people on your email database? Do you want to be picked up by major media as an authority or expert? Like any other business arena, you have to know what you want to achieve and lay out a strategy to achieve it. And then you need to do the work. If you’re spending a lot of time in social media, but not feeling like you’re getting enough return, I would suggest that maybe you want to step back and reassess your goals. Don’t take part in social media waiting to see what will happen. Have an idea of what you want to create, and use the social media tools to create it. The clearer your objectives, the faster you’ll reach them, helping balance out your time and return on investment.

Social networking is not the only facet of social media you should be paying attention to. Use the social media sites to build your platform, drive your brand, and send visitors to your website. These kinds of results are trackable and monetizable.

Dr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

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What may be holding you back from reaching 6-figures (or even more) isn’t lack of ambition or desire, it may simply be your business model.

Think of your business model as the design of your various services, info products and programs. Too many entrepreneurs offer a bunch of “stuff” without any real thought as to how each offer will best leverage their time, plus create the maximum amount of revenue.

Naturally, they end up disappointed with the results, which is really a shame because anyone can create a winning 6- and 7-figure business model once they know a few simple tips.

Here are 4 simple tips to ensure your business model doesn’t have you making common blunders that will keep your income from growing.

Tip #1: Create a Plan for Moving Clients from 1-on-1 to High-End Programs

The blunder most entrepreneurs make is filling their time with lots of 1-on-1 clients (and often at a low price point), which leaves them feeling burned out. Treat your 1-on-1-client time as the most precious service you offer so that you’re only working with a few clients at a high dollar amount. You’ll love your clients more, you’ll make more money and you’ll free up tremendous amounts of your energy.

Tip #2: Include Life-Long Recurring Revenue in Your Model

It’s exhausting to constantly look for new clients. That’s why savvy entrepreneurs have at least one “continuous” revenue stream in their business model. Ideally, this income stream is one clients never want to give up, giving you consistent monthly income.

There are many creative ways you can design continuous revenue into your business. I recommend looking at what support your clients wish they had for your inspiration.

Tip #3: Think in Terms of a Series Rather than “One-Off” Programs

Every program, product or service you offer must include an option to upgrade to a next level. Waiting to figure this out will cost you a ton in lost revenue and ramp-up time!

For example, your free teleseminar can roll participants into a paid group or teleseminar program. In that program, upgrade a certain percentage of participants to a private virtual retreat day with you. Your virtual retreat day clients can then upgrade to a longer term coaching program. Never let your relationship with your clients end because you don’t have anything more to offer them.

Tip #4: If You Can’t Leverage It, Don’t Offer It

Once you shift your mindset to the leveraged business model, you’ll never again be tempted to offer a stand-alone program or service. It just isn’t worth your time and effort! Even something as simple as an ebook should consciously leverage your clients to upgrade to a higher-end service or program.

If Your Cash Flow Stops and Starts, Then Take a Critical Look at Your Business Model For the Solution

Unpredictable, up-and-down cash flow is frustrating to deal with. By redesigning your business model so that every offer flows effortlessly into the next, you’ll not only even out your income, you’ll dramatically increase it as well.

About the Author:

Kendall SummerHawk, the Million Dollar Marketing Coach, is an expert at helping women entrepreneurs at all levels design a business they love and charge what they're worth and get it. Kendall delivers simple ways entrepreneurs can design and price their services to quickly move away from 'dollars-for-hours work' and create more money, time, and freedom in their businesses. For free articles, free resources and to sign up for a free subscription to Kendall's Money, Marketing and Soul weekly articles, visit www.kendallsummerhawk.com.

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Google search is going to start looking different in the next few months, as Google has signed a deal with Twitter.com to start indexing tweets.

Similarly, Microsoft has signed deals with Facebook and Twitter to start indexing updates in the search engine Bing.com.

These changes mean your wisdom won’t be shared just with those in your immediate tweetstream or newsfeed, but could, perhaps, be listed in the search engines and archived for the world at large.

These moves are good for those of you focused on providing unique content and topic relevant tweets - you will have more ways to be found and noticed.

The downside of this process may be two-fold, though. First, your tweets may not remain indexed as long, so your ranking won’t stay constant. The reason I think this is because the rate of tweeting is so high, and newer tweets will always be considered fresher (and therefore potentially more relevant) than older ones. So any ranking you get may not last that long.

The second downside would be for content that is repeated or duplicate- likely only 1 tweeter will get credit, so this may drive down the number of retweets. Some would say this is a good thing, especially for content like quotes, or #follow friday, but we’ll have to see how this shakes out.

In order to benefit from this new search engine capability, focus on providing good strong content (I know I said this already, but it bears repeating), and try to phrase your tweets uniquely. In the beginning, at least while the algorithm is being worked out, I imagine that unique languaging will be initially counted as unique content. Later on, we may see a shift in this as content and context is also considered. (Kind of like latent semantic indexing for tweets.)

It will be interesting to see if adding tweets to the search engines will improve user experience, or will be seen as just that much more noise.

Dr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

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For years I’ve coached my clients on the principle that our business mirrors our clarity of purpose and sense of self-worth. You’ve likely already noticed that any cracks in your self-worth show up in your business…big time!

Clues are, if you doubt yourself, undercharge, say yes to discounts, churn in indecision, don’t demand excellence from your clients, let others walk on your boundaries or accept slow business growth.

If any of these sound familiar, not to worry. While situations like these are, no doubt, keeping you from breaking through to 6 or 7 figures, they’re actually quite simple and fast to take care of.

No matter what your income goal is, now is the time to start thinking, believing and acting as the high-income business owner you dream of becoming.

Here is my PERSONAL list of 5 things millionaire entrepreneurs focus on. You can use these tips right now to propel your business forward — faster — with greater grace, ease and authenticity.

#1 How to Create Profitable Relationships, Not Just Try to Get a Referral

Referrals are great but if that’s all you’re after then your success won’t be sustainable. Profitable relationships are ones that bring in new business month after month.

#2 How to Leverage Opportunities Into Multiple Streams of Income

Put yourself in the shoes of your clients. What are five different solutions you can offer to problems they are struggling with right now? Your clients already love you and will happily pay you for additional services. It’s up to you to offer them what they want and need, which can easily result in a multiple streams business for you.

#3 Create Bold, Outrageous Income Goals

This may sound counter-intuitive but it’s a lot harder to make less money than it is to make more. The reason is this: small goals keep you stuck where you’re comfortable. Creating a much bigger income goal instantly triggers new ideas so you can create new opportunities and leap into a new level of exciting possibilities.

#4 Look at What You Can DO Instead of Doubting

No one is immune from the occasional grab-you-by-the-belly fear that comes when you’re doing something big or new. But millionaire entrepreneurs don’t waste time churning in self-doubt. Instead, they get into action. When I feel self-doubt, I know it’s because I’m up to something that is so right, it’s scary. Understanding this allows me to move forward instead of getting stuck.

#5 Ask Powerful Questions Instead of Engaging in Negative Self-Talk

My favorite question to ask yourself is, “How would a million-dollar business owner handle this situation?” This question is powerful because it instantly puts you in the “as if” mindset of a million-dollar business owner.

Believe First, Then Take Action…

If achieving real financial and spiritual success is your goal, then I promise that by following these millionaire entrepreneurial principles, you’ll quickly find yourself achieving 6- or even 7-figure success far faster than you ever thought possible.

About the Author:

Kendall SummerHawk, the Million Dollar Marketing Coach, is an expert at helping women entrepreneurs at all levels design a business they love and charge what they're worth and get it. Kendall delivers simple ways entrepreneurs can design and price their services to quickly move away from 'dollars-for-hours work' and create more money, time, and freedom in their businesses. For free articles, free resources and to sign up for a free subscription to Kendall's Money, Marketing and Soul weekly articles, visit www.kendallsummerhawk.com.

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Are you looking to hire a sales coach to improve your career, leadership, life, business and sales results?

Well, I’m going to tell you right now that there are many sales coaches in the field and it is hard to know where to start or what to look for when hiring a coach. There are highly qualified sales coaches like myself and then there are others who just jumped on the sales coaching bandwagon so they can profit from you even though they have not proven themselves to be worthy of getting you as a client.

Knowing this, how can you find the best sales coach for you and your organization? Simply ask the 10 questions below….

Here Are My Top 7 Questions to Ask Before You Hire a Sales Coach

1. What is your personal track record of success in sales?

I was ranked #1 sales performer in the U.S. for 4 years at two global Fortune 500 Companies. I generated over $135 Million in Sales Revenue. I know what it takes to become a top sales professional.

This is not true for many sales coaches as they do not have the credentials of being a #1 performer in a large organization multiple times. And, many sales coaches do not have extensive experience building, developing and managing sales forces.

But what if those are your goals? See the concern? If they have not walked the walk, and proven they know what it takes to achieve great sales results, how can you expect them to know what it takes to achieve extraordinary results?

2. Will you customize your sales coaching programs around my particular needs and goals?

Many sales coaching programs simply place all individuals and businesses into the exact same sales coaching process. They do not take into consideration the immediate challenges at hand, nor do they focus on customizing the program around the strengths of the individual or organization, while identifying and addressing weaknesses.

Before you hire a sales coach, ask how they customize their sales coaching program. If they don’t have some good examples to share, run fast, or face receiving cookie-cutter coaching which will greatly impede your results.

3. What is your general sales philosophy?

Many of the old persuasive selling techniques really are a thing of the past. They don’t work. Yet, many sales coaches are still teaching people just like you to persuade, push, be very aggressive, and to forcefully change the mind of others. This will make both you and the prospective client feel uncomfortable and will automatically lead to lost sales.

If you want to increase your sales potential then you need a sales coach who understands how to create a genuine, natural, customized sales philosophy for each individual they coach. If they don’t, watch out.

4. What professional coach training do you have?

You may find a sales coach who has a respectful sales background like me. But, in many cases they’ll have very little, if any professional coaching training. There is a big difference between calling oneself a coach, and having 100’s of hours of face-to-face coaching training. If they do not have this training, you may not receive all the support you need around motivation, focus, changing your mind set, accountability, and being able to support you towards success in your entire life. If you hire a sales coach who does not have professional training, do not expect the same results. You will not be supported holistically around all the intangibles that help people reach extraordinary results.

5. How did you become a sales coach – and why?

Find out if the sales coach made the conscious choice to become a coach for the right reasons, or if they burned out of corporate America or fell into the position as a back up because they lost a job. You want a coach who loves coaching, sales and changing lives. Look for a coach with whom you connect with. Look for a sales coach who truly cares about your success and loves the work he or she does. If you do not sense a great deal of passion in their voice when they describe how they became a sales coach, talk to another coach.

6. Can you show me new and innovative ways to increase sales?

If the sales coach is not aware of how to use social media, blogs, website marketing, SEO, AdWords, effective article writing and publication, LinkedIn and other similar tools to grow their own business, how can they help you to grow yours?

Technology is always changing and there are ways to use it to increase your sales results. Find a sales coach who is using these tools on a daily basis to grow their sales coaching business. Find a sales coach who can show you how to generate leads, contact new prospects and network effectively in the modern era of sales. If they don’t use these tools, keep on looking.

7. Do you have a coach?

I’m a sales coach and I still work with a coach. I get a tremendous amount out of it and I am convinced of the value of coaching. How can you be a coach, but say you don’t need a coach yourself?

As soon as you stop learning, growing, improving and developing, what kind of an example are you showing for your own clients? Find a sales coach who has a coach, believes in coaching, uses coaching to continue to become a better coach, a better entrepreneur, and a better person. Find someone who inspires you to do more and doesn’t just coach you, but leads by example. If they don’t have a coach, just ask them why. This is an important question to ask and I’m guessing you will decide to move on pretty fast after they say they don’t need a coach or don’t have one.

About the Author:

Sales Coaching & Business Coaching Expert, Jeremy J. Ulmer, has helped hundreds of sales professionals, sales leaders, businesses and entrepreneurs overcome sales challenges and achieve breakthrough results. If you are ready to dramatically increase your sales results then request your Free Tips and your Free Coaching Consultation at: http://www.CoachWithJeremy.com

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Article Contributed by Mark Hunter

It's always rewarding to close a sale and immediately have the new client sign the documents to secure the sale. No matter how many years in the business, this always feels good. We all have stories about new customers who have "fallen into our lap" and bought quickly. For some reason, we can't seem to forget the great rush that occurs from these new clients. I'm here to say that as good as the rush might be when we allow a sale to occur too quickly, we wind up leaving money on the table.

When beginning to talk with a new customer, the salesperson and the customer invariably have the intent of doing so with a specific product in mind. It may be any number of products you sell. The initial interest expressed by the customer always guides the discussion. Once the discussion turns to a specific product, the customer's focus becomes even more closed to any other products. The real danger comes when the customer agrees to buy. At that moment, the customer feels the process is over, and their mind moves to something else, usually something totally unrelated to your business or products.

To avoid a situation like this, the salesperson needs to ask the necessary exploratory questions early to determine the customer's other needs. By asking exploratory questions early, you are able to assess which additional products may interest the customer. If you wait to ask these types of questions until after the initial sale is complete, you will always be behind. This is the whole principle of not closing too quickly. You need and want enough time to explore and determine all of the customer's needs.

What are exploratory questions? Exploratory questions generally are open-ended questions that get the customer talking. Questions may include asking the customer about their job and the types of benefits they receive in the job. A question of this nature is non-threatening and is likely to start a conversation in which the customer shares about the dynamics of their work, particularly the level of security they do or don't have in their position. When a salesperson can get the customer talking and, more importantly, talking about items about which they do not feel secure, the greater the likelihood the salesperson can identify additional products that will alleviate some of the customer's pain.

Whether in a face-to-face meeting or over the phone, the salesperson must take the time to engage the customer early on. The key with the early questions is to not blatantly ask, "What other products or services would you be interested in?" Asking a new customer this type of a question before a relationship has been established runs the risk of alienating the prospect. Plain and simple, they will view you as a "hard-sell salesperson."

Engage the customer in a non-threatening manner and that customer will be more likely to share information without throwing up defensive barriers. Keep your exploratory questions short and simple, so that that the customer can do most of the talking. Customers are much more willing to share key information in short segments rather than long drawn-out responses that more-complicated questions dictate.

Due to the wide number of issues the typical customer faces today, it is a privilege to be a salesperson in today's economy. When you are able to assist a customer with multiple solutions, the customer feels at ease, and you have truly done your job. Building a solid relationship instead of going for the quick close just makes good sense when you are striving to build a long-term sales career. Begin today to incorporate exploratory questions into your sales process as a way of engaging the customer.

About the Author
Mark Hunter, "The Sales Hunter," is a sales expert who speaks to thousands each year on how to increase their sales profitability. For more information, to receive a free weekly email sales tip, or to read his Sales Motivation Blog, visit www.TheSalesHunter.com.

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Article Contributed by Eric Gruber

I’m going to let you in on a very dirty secret:

There is one question that is being dodged by experts in EVERY market. Answer that question and you’ll corner the market, be worshipped forever and get more customers and sales.

If it was that easy, why aren’t other experts answering these questions?

It’s because they fear an informed audience. That’s outright silly! But, we’re not going to tell them that. While your competitors run scared, you’ll be getting more sales since you’re going to follow the steps I outline in the article below. You will educate your targeted audiences, get more website traffic, teach people how to buy from you and increase your sales.

Now, are you ready?

Step 1: Find the questions that are being dodged by other experts in your industry.

I can’t tell you what these questions are. It will vary from industry to industry. . So, how do you find these golden questions to answer?

· Go to Yahoo Answers and type in your keyword. Examine the questions carefully and see which ones keep popping up. If people are asking the same questions, that means that people have the same questions. There’s a need that’s NOT being fulfilled.

· Go to forums and watch what your audience is discussing

· Survey your clients, customers and list of prospects

Step 2: Answer the questions in as many formats as possible

For each question create a blog post. Do NOT date these blog posts – you will see why later on. Once you create your blog post, expand it into an article. Then, turn your article into a video, special report, podcast and audio interview. You should also create online press releases. If you need help with writing your articles and blog postings, I have templates that will help you write your articles in 30 minutes or less. Just go to http://www.StartWritingArticlesFaster.com

Step 3: Answer the Questions in As Many Places As Possible

· You should submit your blog posts to as many RSS feeds as possible

· You should bookmark your blog posts using Digg, Technorati and De.li.cious

· You should submit your articles to the top websites, ezines and article directories that accept article submissions. We can do this for you at http://www.IWantMoreProspects.com

· You should submit your videos to YouTube and Viddler. You may even want to think about investing in the TrafficGeyser.com video submission service

· You should post links to your blog, articles and videos on Twitter, Facebook, Myspace and Linked In.

· You should post your articles on social marketing websites sites like Scribd and Squidoo

· You should submit your press releases through PR Web or Webwire. If you use Webwire.com, all you have to pay is $20. But, I do suggest comparing the two services and see which one matches your needs.

· Videos teaching people how to buy from you or how to use your product should be on your website.

· When people opt-in for your special reports, ebooks or other free offering, you should have an auto-responder series that gets people to go back to your blog or website. If you have lots of blog postings that answers your prospects’ top questions – all you have to do is create a summary for each blog posting and send people back to your blog every day. This way each blog posting will get the visibility it deserves. And, by not showing the date, these postings become evergreen.

Follow these steps and you will increase website traffic and get more sales, because you’ll be educating your prospects, answering their questions and teaching them how to buy from you.

About the Author
Article Marketing Expert Eric Gruber uses the power of articles to create online opportunities for Internet marketers, small business owners, authors, entrepreneurs and speakers who want more publicity, prospects and profits. Now, you can get his instant article writing templates that will help you write your articles in 30 minutes or less. Get 3 of his favorite article writing templates for free at: http://www.TryMyFreeArticleTemplates.com

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It’s always rewarding to close a sale and immediately have the new client sign the documents to secure the sale. No matter how many years in the business, this always feels good. We all have stories about new customers who have “fallen into our lap” and bought quickly. For some reason, we can’t seem to forget the great rush that occurs from these new clients. I’m here to say that as good as the rush might be when we allow a sale to occur too quickly, we wind up leaving money on the table.

When beginning to talk with a new customer, the salesperson and the customer invariably have the intent of doing so with a specific product in mind. It may be any number of products you sell. The initial interest expressed by the customer always guides the discussion. Once the discussion turns to a specific product, the customer’s focus becomes even more closed to any other products. The real danger comes when the customer agrees to buy. At that moment, the customer feels the process is over, and their mind moves to something else, usually something totally unrelated to your business or products.

To avoid a situation like this, the salesperson needs to ask the necessary exploratory questions early to determine the customer’s other needs. By asking exploratory questions early, you are able to assess which additional products may interest the customer. If you wait to ask these types of questions until after the initial sale is complete, you will always be behind. This is the whole principle of not closing too quickly. You need and want enough time to explore and determine all of the customer’s needs.

What are exploratory questions? Exploratory questions generally are open-ended questions that get the customer talking. Questions may include asking the customer about their job and the types of benefits they receive in the job. A question of this nature is non-threatening and is likely to start a conversation in which the customer shares about the dynamics of their work, particularly the level of security they do or don’t have in their position. When a salesperson can get the customer talking and, more importantly, talking about items about which they do not feel secure, the greater the likelihood the salesperson can identify additional products that will alleviate some of the customer’s pain.

Whether in a face-to-face meeting or over the phone, the salesperson must take the time to engage the customer early on. The key with the early questions is to not blatantly ask, “What other products or services would you be interested in?” Asking a new customer this type of a question before a relationship has been established runs the risk of alienating the prospect. Plain and simple, they will view you as a “hard-sell salesperson.”

Engage the customer in a non-threatening manner and that customer will be more likely to share information without throwing up defensive barriers. Keep your exploratory questions short and simple, so that that the customer can do most of the talking. Customers are much more willing to share key information in short segments rather than long drawn-out responses that more-complicated questions dictate.

Due to the wide number of issues the typical customer faces today, it is a privilege to be a salesperson in today’s economy. When you are able to assist a customer with multiple solutions, the customer feels at ease, and you have truly done your job. Building a solid relationship instead of going for the quick close just makes good sense when you are striving to build a long-term sales career. Begin today to incorporate exploratory questions into your sales process as a way of engaging the customer.

About the Author:

Mark Hunter, “The Sales Hunter,” is a sales expert who speaks to thousands each year on how to increase their sales profitability. For more information, to receive a free weekly email sales tip, or to read his Sales Motivation Blog, visit www.TheSalesHunter.com. You can also follow him on www.Twitter.com (TheSalesHunter) and on www.LinkedIn.com (Mark Hunter).

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Article Contributed by Mark Hunter

In today's marketplace, offering discounts seems to be the number one technique people are using to try and get business. Management has bought into the age-old argument that the only reason their salespeople can't sell more is because their price is too high. It's time to put this to rest. This argument of cutting prices actually reveals the lack of selling skills by the salespeople who are using it. It also indicates a management team failing to provide necessary strategic planning and direction for the company.

Rarely does a salesperson say that the reason for a lost sale was their inability to uncover the customer's true needs or to create a sound price/value relationship. Salespeople are by nature confident people, so they automatically assume the loss of a sale couldn't have anything to do with their own skills. The natural progression in their logic is that "it is management's fault" or "the price is too high."

I am not offering specific steps a salesperson can do to alter a customer's behavior. Rather, I'd like to focus on the steps a salesperson must take in how they view their role in the sales equation. It starts with the salesperson no longer going into a selling situation believing they are all-knowing in terms of how they will handle any situation. Too often they walk into a situation and within 30 seconds believe they've summarized how the sales call will go, and that their incredible selling expertise will allow them to close the sale. Here is where I start to laugh, because the solution the salesperson always comes up with is the exact same process they used yesterday. In fact, it's the same sales strategy they use on nearly every sales call. Then, as if on cue, as soon as the customer starts to show any signs of resistance, the salesperson immediately starts to think the only way to save the sale is by cutting the price.

Behavior modification on the part of the salesperson is the only way to get around this problem. Many people believe if they just give the salesperson some new marketing materials, some really great testimonials, or a proven list of questions they can ask, they will be able to overcome the urge to offer a discount. Yes, I agree that each of these do help, but the problem is they tend to be short-term solutions.

When a salesperson is given new tools like these, many times they will go out and find some success in closing more sales and doing so without offering a discount. Eventually, however, the newness of the sales tool wears off. The salesperson before long is facing a hesitant customer, and they fall back into their old habit of offering a discount.

Long-term behavior modification comes only when the salesperson truly believes in their pricing strategy. This seems obvious, but I have often found that salespeople don't believe in their company's pricing strategy. This perception is then reinforced (sometimes subconsciously) by emails from management about the state of the business and the pressure to make a number. A key behavior killer is when management puts out a report detailing sales results. Many companies release reports stating why certain sales did not occur. When companies do this, they encourage (or expect) the salesperson to provide reasons. The salesperson is often going to point to price. Do you see the vicious cycle that occurs? Price cutting becomes the "go to" method to keep bringing in sales (but quantitatively, profit is going down).

In my 10 years of sales consulting, I've watched this single report do more to kill the behavior of salespeople than anything else. There is a stigma that prevents the salesperson from admitting that the reason they didn't get the sale was because of their own doing, not because of price. To eliminate the effect of this stigma and the "price is too high" excuse, management needs to stop compiling reports that require a salesperson to say why they didn't get a particular sale. There are other far more effective ways to measure the value of a salesperson than by creating a report that encourages a salesperson to not state the truth.

A second matter that requires management's attention is to stop cramming every cost reduction technique into the laps of the sales team. When the majority of correspondence a salesperson sees from management has to do with how and why they need to cut expenses, it only winds up reinforcing in the minds of the salesperson that they too need to cut the price they're charging customers.

Yes, this is a challenge – finding ways to hold down expenses without deflating the pricing perception of the sales team. It might be a challenge, but this is what management gets paid to do – to make the tough decisions without impeding the end goal of making quarterly sales and profit numbers. This is no different than a parent/child relationship. There are many times a parent will make a decision that impacts the child but doesn't tell the child in a way that leaves the child feeling upset or scared. For example, a parent tells their child to fasten their seat belt while in the car. They do this to protect the child, but they don't go into detail about all of the things that could occur to them should there be in an accident. An approach like that would leave the child feeling scared about riding in the car. When we apply this same concept to the environment of sales, I think we would all agree that management doesn't want their sales team "scared." Fear is not the greatest motivator for long-term positive results.

A third behavior change is one the salesperson must do themselves. It starts with removing from their thought process that offering a discount is even an option. If a salesperson knows a discount is an option, they'll take it. I call this the "last-dollar principal," which says it's amazing how fast your money will go until you suddenly find yourself down to your last dollar. When you have only one dollar left, it's amazing how far you can stretch it. You could have handled your money more frugally when you had more, but because you had more money at the time, you didn't feel the same pressure to save and protect it. When you get down to your last dollar, you sense that pressure more acutely.

Management can help their salespeople steer clear of discounting price by not allowing salespeople to have control over price discounting. In my years of sales consulting, I've worked with many companies that have taken away from the field all pricing flexibility. After the sales force gets over their whining about the loss of control and their proclamations that the world will end, it's amazing what happens to the bottom-line. In each case, the bottom-line profit has gone up. Many times profit has increased not because of more sales, but because the sales that are made are more profitable (no price discounting has occurred).

Finally, a salesperson needs to believe in their pricing as much as they believe in their selling skills. Management and a sales team need to work together to continually reinforce why their pricing is correct. It's no different than a coach and team working together to achieve the highest potential possible. Discounting is for losers, and there's not one person out there in sales or management who wants to be a loser. We all want to be winners, and that means we are proud of what we provide our customers. In the end, it's not the price that matters. The quality of the salesperson will determine the outcome.

About the Author
Mark Hunter, "The Sales Hunter," is a sales expert who speaks to thousands each year on how to increase their sales profitability. For more information, to receive a free weekly email sales tip, or to read his Sales Motivation Blog, visit www.TheSalesHunter.com.

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Article Contributed by Kendall SummerHawk

If someone had looked in a crystal ball back when I first started my business and predicted that I would create a 7-figure coaching business, I think I would have snorted, and said, "Excuse me, but what are you smoking?!"

The truth is when I first started my business I just wanted to make as much money as I had when I was at my j-o-b. Believe me, that number wasn't even close to 6-figures, much less 7.

But something shifted when I saw that 6-figures was possible. I became intrigued to figure out what it would take to reach that magical milestone.

The biggest "A-ha!" came when I started including Divine Guidance (read, intuition) in every marketing or business decision.

Now, remember that intuition is not fear or self-doubt. Those emotions are just trying to sidetrack you from stepping into your place of power. You can tell if it's fear or self-doubt because you'll find yourself saying things like, "It's not the right time" or "I don't think I'm ready yet."

Sorry, gals, that's fear speaking. How do I know? Because fear gives you reasons not to do something, while Divine Guidance places opportunities at your feet.

Okay…so, what does Divine Guidance have to do with reaching 6-figures and beyond, all with grace, ease and simplicity?

Plenty!

After coaching thousands of women business owners I've discovered that there are four key areas where you may be letting fear make your decisions, instead of tapping into the grace and ease of Divine Guidance.

If you're serious about creating a 6-figure business (or beyond), here's a simple checklist you can use to make sure you're connecting with the full power of Divine Guidance, instead of playing small due to fear or self-doubt.

I recommend printing these tips out and taping them to your wall or bulletin board as a daily reminder to integrate Divine Guidance into your marketing. This, more than anything else, will help you leap into 6-figures (or beyond) in a way that is powerfully authentic for YOU!

Tip #1: Choose Your Tribe of Ideal Clients

Getting crystal clear on who your ideal client is will help make your marketing fast, easy and powerful to implement. Understand that a "refuse to choose" attitude is simply fear holding you back.

Don't make choosing your niche a big deal, okay? Simply look at the people most like you, who want to know how to do something that you find simple and easy. Ask Divine Guidance to make this clear for you. Just be sure not to discount or ignore the answer that your intuition gives you!

Hint: if your current ideal client hasn't been responding well to your marketing then chances are good you've been playing small. Now is the time to specialize. Don't ignore how important this is because specialists make a big impact for others, and make big money!

Tip #2: Stop Trying to Grow Your List by Dribs and Drabs and Instead Grow Your List by the Hundreds, Even by the Thousands

If you're serious about creating a 6-figure business, you'll need to step up and make yourself known to others who can direct hundreds, if not thousands, of people to you.

Ask your intuition, "What do I need to do to create a powerful, confident presence with the people who market to my ideal clients?" For example, the action my intuition guided me to take was to ask famous people in my industry for testimonials for my info products. I got nearly all of the ones I asked for, which led to JV opportunities. In one month alone I grew my list by over 25%!

Tip #3: offer a System, Not Just a Service

If you haven't yet offered a system then you're going to be shocked at how much easier it is to sign up new clients! People love systems because they offer them a feeling of security and reassurance that you know what you're doing and it will work for them.

The power of offering a system will give you immediate attention and credibility. So, whether you create your own or find it's faster and easier for you to get training and use someone else's, just do it.

Tip #4: Stop Being Afraid of "How You'll handle More Business" and Start Seeing Opportunities to Expand Your Impact

Feeling fearful about how you would handle more business simply means you have the desire to have more business, but don't just yet have the specific know-how or strategies to make your business expandable. No worries. All you need to do is find a mentor who's walked the path you want. Your mentor will help give you answers, resources and tools to make your business simple, easy and fun to run while it grows.

The trick is this: Do not let FEAR of growth keep you from taking action to expand your business (or yourself).

If you look at every obstacle as an opportunity to request help from Divine Guidance, you'll quickly find yourself, as I did, moving easily into 6-figures. You will then find, just as quickly, yourself expanding effortlessly into even greater amounts of money, marketing and soul!

About the Author
Kendall SummerHawk, the Million Dollar Marketing Coach, is an expert at helping women entrepreneurs at all levels design a business they love and charge what they're worth and get it. Kendall delivers simple ways entrepreneurs can design and price their services to quickly move away from 'dollars-for-hours work' and create more money, time, and freedom in their business. For free articles, free resources and to sign up for a free subscription to Kendall's Money, Marketing and Soul weekly articles visit www.kendallsummerhawk.com.

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Facebook just added the @mentions feature, which allows you to include other Facebook users in your status updates. If you use Twitter, the @name symbology will look very familiar to you.

While I haven’t played around with it a whole lot yet, the feature lets you mention another Facebook user, list their name like @mary, and then opens up a drop down menu of all your friends named Mary, from which you can select the actual friend you were talking about.

There is an auto-suggestion feature to help you cull through your list if you know a lot of people named Mary. Once you mention someone using the @, they get a notification and it also show up in their Wall- it’s almost like posting to their Wall without having to go to their profile.

The new feature allows you to include individual users, as I’ve mentioned, but you can also include brand names (through their Facebook pages), events and groups. When you monitor your friend’s status updates, all the links are clickable, so you can see exactly who your friends are talking about and hanging out with.

These changes have a few key implications for marketers.

First, you will gain from fostering overlapping connections within your social networks. If you (like me) tend to update mostly on Twitter, you might want to start spending some time in Facebook too, and highlighting your connections there. This will help “place” you within a social context that will build your reputation and influence.

Second, you will need to be even more careful about what you share online, as there will be greater transparency about what you’re doing and who you’re doing it with if you use the @mentions feature.

Third, you should get into Facebook and get your fan page and profile fully set up, so when people mention you and link to you, you’re putting your best profile forward.

And while you’re in there, please connect with me on Facebook!

Dr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

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I just read an interesting article today on Dan Ariely’s blog about how confidence beats accuracy. Although we’d like to think that what we know really matters, what really convinces people is spin.

In other words, you can carry off almost any idea, if you have enough confidence.

I agree with this to a point, though I think all of us should back up our confidence with true results and true expertise. What I think is telling about this, at least for the world of social media marketing, is that we must be convincing if we want to build influence.

Too often, we soft-pedal what we know, or don’t state our case directly enough. Yet people are incredibly attracted to clarity and confidence. The goal for each of us is to share what we know as clearly and confidently and directly as possible- both online and offline.

As you build your social media presence, focus on how you can state your beliefs, opinions, and results confidently and clearly. In the crowded world of online promotion, the most confident and direct messages are the ones which are going to be heard.

Gain attention by using strong headlines, and convey your knowledge in the words you use.

Highlight strong examples which further build your case. Tell stories, because these are one thing people are always interested in and pay attention to.

If you want your investment in social media to truly pay off, you need to be confident, bold, and clear.

Dr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

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Yes, you love your clients but honestly, too much one-on-one work can leave you feeling exhausted and strapped for time, plus it can limit how much you can make. You end up not only feeling burnt out but feeling broke, even though you're working plenty hard. When it comes to money and marketing, this is the time to create a solution that will keep you and your clients happy.

The good news is that the solution is actually pretty simple: you must add "leveraged" (as well as "passive") revenue streams to your business so you have the freedom to choose how much or how little one-on-one work you offer.

Leveraged streams of income are ones where you're making significantly more money for your time spent, or you're impacting greater numbers of people. Passive revenue streams are when you do the work once, then keep getting paid, paid, paid.

Obviously, passive revenue sounds like a dream come true, and it can be. But it does take some time and an investment of money to put everything into place that you'll need to replace your one-on-one income. Among the tasks you'll need to do to make this happen before you even see a dime are: creating information products, writing a compelling website, driving traffic to your site and converting that traffic into product sales.

Creating leveraging income is actually a lot faster and easier, which is why I always coach my Platinum clients to focus on that first. Truth is, it's often possible to completely transform your income and free up your time within a few days of learning my method.

So, how do you free up your time and add leveraged income to your business? Here are three simple steps to get you started today.

Step #1: Start Thinking "Platinum"

You know all the services you're currently giving away for peanuts? It's time to shift them into a new high-end client offer. This will add significant income to your business AND allow you to take on fewer clients. While you're at it, streamline what your high-level package includes so you're actually working less than you were before…only for more money.

Step #2: Add Virtual or In-Person "VIP" Days to Your Business Model

Clients love exclusive access to you and will pay handsomely for a day of your devoted time and attention. You can choose to offer your VIP day virtually over the telephone, or in person. Either way, you'll take your client through your step-by-step system and map out what's needed to create a breakthrough. The breakthrough for YOU is significantly leveraging your time for a bigger payday.

Step #3: Focus on Building J.V. Relationships to Grow Your List

Sure, writing articles and blog posts is great for list building. But to really gain leverage in your life and business you need to grow your list by big leaps, not by small increments. I recommend reaching out to key people who also market to your same audience and inviting them to partner with you on a special event.

You can easily put together an online launch, a teleseminar or telesummit, or host a panel of experts. Whichever you decided to do, make sure that each expert is required to promote the event to their list, and that participants must sign up for the event on your website which gets them into your database. With a significantly bigger list your next product or program launch is going to bring in greater numbers of people who want to purchase from you.

Weaning Off One-on-One Isn't Scary When You Have A Plan

Follow these simple steps and you can literally transform your business practically overnight, leaving behind much of the one-on-one work that drains you. You'll replace it with joyful, abundant and alternative ways to make more doing what you love.

About the Author:
Kendall SummerHawk, the Million Dollar Marketing Coach, is an expert at helping women entrepreneurs at all levels design a business they love and charge what they're worth and get it. Kendall delivers simple ways entrepreneurs can design and price their services to quickly move away from 'dollars-for-hours work' and create more money, time and freedom in their businesses. For free articles, free resources and to sign up for a free subscription to Kendall's Money, Marketing and Soul weekly articles visit www.kendallsummerhawk.com.

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Article Contributed by By Eric Gruber

Most people think article marketing is just about getting links. They couldn’t be any more WRONG!

Article marketing is about getting your messages (in the form of articles) out to as many prospects as possible in as many ways as possible.

Here are 21 ways to use your articles so you can build your business:

1. Send your top article placements via email to current clients.

2. Send your top article placements via email to former clients.

3. Send the top article placements via email to prospects. This is how PR LEADS Article Marketing Expert client Kevin Berchelmann scored a $50K+ client!

4. Post reprints on your website. Note – Turn your article placements into PDFs. Do NOT link to your top article placements. This will take people off your website!

5. Include your article placements in book proposals. Roxanne Emmerich, Dr. Vicki Rackner, Dr. Karen Sherman and many other clients of mine have used this strategy to win major book publishing deals.

6. Include your articles in new business proposals.

7. Include your article placements in new business PowerPoint presentations.

8. Add your articles and/or mention your placements in your blog.

9. Add the articles to your newsletter. Remember, your newsletter isn’t ALL about selling. It’s about building relationships based on trust. The way to earn trust is to educate your prospects with powerful knowledge that only you can provide in articles,

10. Mention your article placements on the front page of your website. For example, put across the top of your website: As see on About.com, MarketingProfs, CEO Refresher and Small Business CEO Magazine. Then down the right hand side of your website, put links to your PDF versions of your article placements.

11. Send print copies of your article placements to your current clients.

12. Send print copies to your former clients.

13. Send print copies to your prospects.

14. Mention your article placements in you website bio.

15. Mention your article placements in your speech introduction.

16. Create a list of all the top article placements and post it to your website's "newsroom' section.

17. Add your articles to your Facebook page.

18. Twitter about your article placements.

19. Turn your articles into video articles and post it to YouTube, Viddler and other video syndication websites.

20. Use your articles as a list building mechanism. Check out how Shane Ellison uses his articles on his website: www.thepeopleschemist.com/articles to build his list.

21. Mention your article placements in the P.S. of your email signature. For example, put…P.S. My article, “25 Ways to Make Money Using Articles” was just published on About.com. Now you can read it at (put your website URL where you put the text or PDF version of the article)

You don't have to do all these steps. If you do only ONE of these steps, you will be doing more than you are now to build your business. Take action today to build your business with article marketing!

About the Author
Article Marketing Expert Eric Gruber uses the power of articles to create online opportunities for Internet marketers, small business owners and entrepreneurs who want more publicity, prospects and profits. Now, you can get his instant article writing templates that will help you write your articles in 30 minutes or less. For a limited time, you can get 3 of his favorite article writing templates for free at: http://www.TryMyFreeArticleTemplates.com

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Everyone talks about multiple streams of income, but not too many people talk about multiple marketing streams. I've come to believe that having multiple marketing streams is at least as important as having multiple streams of income.

But first, let me define what I'm talking about. Multiple marketing streams is a term I've just coined and it means using a variety of marketing tactics simultaneously to bring fresh leads into your business.

The problem is too many people rely on one or two marketing streams. Now, when those marketing streams are bringing in leads like mad, this seems like a good idea. The problem is what if one or both of those streams dry up?

And yes, this CAN and DOES happen. Frequently. And quickly. (Like overnight.) It happens if you're one to say "word of mouth is all I need." Or worse, most of your business comes from one or two referral sources. Something happens to those referral sources and you're done.

Maybe you're thinking you're safe because you're paying for advertising. Unfortunately you're not, it happens there too -- I've known more than one business that was left scrambling when something has happened to their Google pay-per-click accounts.

Having multiple marketing streams also stabilizes your business. You're far less likely to have "feast or famine" cycles in your business the more streams you have. Plus you're in a much better position to grow your business.

Okay so what are some of these marketing streams? Below is a list (although it's far from an exhaustive list). Use it to brainstorm more ideas for you business but by all means, do NOT use it to overwhelm yourself. There's no need to implement all of these at once. (And don't forget, you CAN hire people to help you implement these tactics -- it doesn't have to be all you.)

Online (driving traffic to your web site)

* Paid advertising (banner ads, PPC, etc)

* Submitting articles to portals

* Submitting press releases to portals

* Social networking (i.e. Facebook, Twitter, Linked In, FriendFeed)

* Blogs (note -- blogs can drive traffic to your site if you design it for that and update it regularly)

* Podcasts

* Videos

Speaking

* Speaking live at events

* Speaking on teleclasses (either your own or being interviewed on other people's teleclasses)

* Being interviewed on other shows (radio, internet radio, etc.)

Media

* Getting interviewed in publications

* Getting articles placed in publications

Offline paid advertising

In person networking

Word of mouth/referral sources (yes this is important but it shouldn't be your only source.)

Following up with leads. (What? This is about NEW marketing streams not following up with leads you already have. Well, I'm here to tell you those leads are going to disappear pretty quickly if you don't have a few tactics in your marketing toolbox to follow up with them. Also, the more you market to your current list, the more likely it will be your current list will referral you to other people.)

* Online -- with an ezine, teleclasses or some other way of providing content

* Offline -- mail postcards, printed newsletters, direct mail pieces or even pick up the phone.

Michele PW (Michele Pariza Wacek) is your Ka-Ching! marketing strategist and owns Creative Concepts and Copywriting LLC, a copywriting and marketing agency. She helps entrepreneurs become more successful at attracting more clients, selling more products and services and boosting their business. To find out how she can help you take your business to the next level, visit her site at http://www.MichelePW.com.

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If someone had looked in a crystal ball back when I first started my business and predicted that I would create a 7-figure coaching business, I think I would have snorted, and said, "Excuse me, but what are you smoking?!"

The truth is when I first started my business I just wanted to make as much money as I had when I was at my j-o-b. Believe me, that number wasn't even close to 6-figures, much less 7.

But something shifted when I saw that 6-figures was possible. I became intrigued to figure out what it would take to reach that magical milestone.

The biggest "A-ha!" came when I started including Divine Guidance (read, intuition) in every marketing or business decision.

Now, remember that intuition is not fear or self-doubt. Those emotions are just trying to sidetrack you from stepping into your place of power. You can tell if it's fear or self-doubt because you'll find yourself saying things like, "It's not the right time" or "I don't think I'm ready yet."

Sorry, gals, that's fear speaking. How do I know? Because fear gives you reasons not to do something, while Divine Guidance places opportunities at your feet.

Okay…so, what does Divine Guidance have to do with reaching 6-figures and beyond, all with grace, ease and simplicity?

Plenty!

After coaching thousands of women business owners I've discovered that there are four key areas where you may be letting fear make your decisions, instead of tapping into the grace and ease of Divine Guidance.

If you're serious about creating a 6-figure business (or beyond), here's a simple checklist you can use to make sure you're connecting with the full power of Divine Guidance, instead of playing small due to fear or self-doubt.

I recommend printing these tips out and taping them to your wall or bulletin board as a daily reminder to integrate Divine Guidance into your marketing. This, more than anything else, will help you leap into 6-figures (or beyond) in a way that is powerfully authentic for YOU!

Tip #1: Choose Your Tribe of Ideal Clients

Getting crystal clear on who your ideal client is will help make your marketing fast, easy and powerful to implement. Understand that a "refuse to choose" attitude is simply fear holding you back.

Don't make choosing your niche a big deal, okay? Simply look at the people most like you, who want to know how to do something that you find simple and easy. Ask Divine Guidance to make this clear for you. Just be sure not to discount or ignore the answer that your intuition gives you!

Hint: if your current ideal client hasn't been responding well to your marketing then chances are good you've been playing small. Now is the time to specialize. Don't ignore how important this is because specialists make a big impact for others, and make big money!

Tip #2: Stop Trying to Grow Your List by Dribs and Drabs and Instead Grow Your List by the Hundreds, Even by the Thousands

If you're serious about creating a 6-figure business, you'll need to step up and make yourself known to others who can direct hundreds, if not thousands, of people to you.

Ask your intuition, "What do I need to do to create a powerful, confident presence with the people who market to my ideal clients?" For example, the action my intuition guided me to take was to ask famous people in my industry for testimonials for my info products. I got nearly all of the ones I asked for, which led to JV opportunities. In one month alone I grew my list by over 25%!

Tip #3: offer a System, Not Just a Service

If you haven't yet offered a system then you're going to be shocked at how much easier it is to sign up new clients! People love systems because they offer them a feeling of security and reassurance that you know what you're doing and it will work for them.

The power of offering a system will give you immediate attention and credibility. So, whether you create your own or find it's faster and easier for you to get training and use someone else's, just do it.

Tip #4: Stop Being Afraid of "How You'll handle More Business" and Start Seeing Opportunities to Expand Your Impact

Feeling fearful about how you would handle more business simply means you have the desire to have more business, but don't just yet have the specific know-how or strategies to make your business expandable. No worries. All you need to do is find a mentor who's walked the path you want. Your mentor will help give you answers, resources and tools to make your business simple, easy and fun to run while it grows.

The trick is this: Do not let FEAR of growth keep you from taking action to expand your business (or yourself).

If you look at every obstacle as an opportunity to request help from Divine Guidance, you'll quickly find yourself, as I did, moving easily into 6-figures. You will then find, just as quickly, yourself expanding effortlessly into even greater amounts of money, marketing and soul!

About the Author:

Kendall SummerHawk, the Million Dollar Marketing Coach, is an expert at helping women entrepreneurs at all levels design a business they love and charge what they're worth and get it. Kendall delivers simple ways entrepreneurs can design and price their services to quickly move away from 'dollars-for-hours work' and create more money, time, and freedom in their business. For free articles, free resources and to sign up for a free subscription to Kendall's Money, Marketing and Soul weekly articles visit www.kendallsummerhawk.com.

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Article Contributed By Eric Gruber

Getting global exposure for your website and reaching customers all over the world are two perks of Article Marketing, but what if global domination is not your thing?

One of my long-time newsletter subscribers recently emailed me and asked:

What if you own a dry cleaning business in Madison, Wisconsin?

Or you’re a real estate agent in Ontario, Canada?

Or you operate a bakery in Marrakech, Morocco?

If you own a local business and you want to attract customers who are in your neighborhood or city, can article marketing still work for you?

My answer = Yes!

Many of my article marketing clients at http://www.IWantMoreProspects.com own businesses that have local clients and customers. They use article marketing to increase their web presence, bolster their website rankings in the search engines, establish themselves as an expert in their niche, and also to generate more targeted traffic to their website.

So, although you may not be looking for national or international attention, you can still benefit from a targeted article submission campaign. Now, when I say “targeted traffic”, I mean that the people who are visiting your website are the type of prospects who might be truly interested in your business. They are not just random passers-by.

How can you get targeted traffic for your local business using article marketing?

To be sure that the traffic you receive is targeted, write about your area of expertise and in your resource box (that’s the author bio that sits below your article) specify the location of your business. This would tell the reader that you only work with people in that location.

Also, if appropriate you could write some articles that specifically deal with your industry in your location. For example, if you are a Real Estate agent in Ontario, Canada, there may be some unique aspects of buying or selling a house that are specific to Ontario.

Here’s one article idea: “10 Upcoming Neighborhoods in Ontario, Canada That You Should Consider Buying a House In”

Then the article would have to deliver on the promise that the title makes. Please resist the urge to mention your location in the title and then write an article that offers generalized info. If you mention your location in the title, you need to provide specific info about that location.

What You Must Remember When You Are Trying to Get Local Attention Using Article Marketing

The main thing to remember is that while we talk about a “global audience”, every one of us who is doing article marketing wants to attract a certain type of person–the type of person who is most likely to be interested in our business.

I don’t know of any website owner who wants every Tom, Dick and Harriet coming to his or her site.

Whether you have a local business or an Internet business that operates worldwide, you still have a target market, and you need to write your articles with that specific group in mind.

So, don’t let the “global exposure” idea intimidate or mislead you. When done correctly, article marketing generates targeted traffic.

You can get traffic that is targeted to your specific location (if that is what you’re going for).

You can get traffic that is targeted to your industry.

You can get traffic that is targeted to people with very specific needs.

You can get traffic that is targeted to people with specific interests.

About the Author
Article Marketing Expert Eric Gruber uses the power of articles to create online opportunities for small business owners who want more publicity, prospects and profits. Now, you can get his instant article writing templates that will help you write your articles in 30 minutes or less. Get 3 of his favorite article writing templates for free at: http://www.TryMyFreeArticleTemplates.com

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Article Contributed by Mark Hunter

It's been said that to be a successful salesperson, not only do your listening skills have to be great, but your closing skills have to be even better. However, I believe that while these skills are helpful, they are not essential. In my opinion, to be a top-performing sales professional, you must be a great leader. It is a fundamental character trait. Although we have all known salespeople who have had stellar years based on the luck of a few great clients, those with sustained, long-term success always exhibit great leadership skills.

What is a leader? Leaders are people who empower others to do seemingly impossible things, whether individually or as part of a group. They help people see issues and opportunities they would not normally see themselves. Most importantly, they instill a level of confidence in people that make them pro-active in dealing with situations they otherwise would be hesitant to handle.

These leadership traits are essential for top-performing salespeople to exhibit on a daily basis. By demonstrating these qualities to your prospects and clients, you are communicating your value to them. They will see that you have their best interest in mind and are not out to just "make a sale." You will create the confidence they need to desire to do business with you. Salespeople who see themselves as leaders are far more likely to provide the client with the services necessary to help them achieve their long-term goals. For example, a salesperson who is a leader will wisely show a 25-year-old the significance of buying life insurance both as an investment tool and a "peace of mind" policy.

Top-performing salespeople understand how positioning themselves as leaders can further their success. You will increase your profits by selling more to an existing customer, so it only makes sense to display leadership to them. In addition, because the best new clients often come from referrals, your existing customers will be much more apt to confidently recommend you. In my experience, I have observed that salespeople who behave as leaders are less likely to need multiple closing techniques to make a sale. I firmly believe that the higher the degree of leadership in a sales professional, the less time spent on closing the deal. Similarly, the opposite holds true, and the result is a loss of valuable time.

Over the years, I have come to believe that "sales is leadership and leadership is sales." The more salespeople with whom I work, the more I confirm the validity of this statement. Although it's important to work on both your ability to listen and your closing techniques, fostering your leadership skills is far more essential. Begin today to set yourself apart from the competition by positioning yourself as a leader to your employees, your clients and your prospects.

About the Author
Mark Hunter, "The Sales Hunter," is a sales expert who speaks to thousands each year on how to increase their sales profitability. For more information, to receive a free weekly email sales tip, or to read his Sales Motivation Blog, visit http://www.TheSalesHunter.com.

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Back to school. Back to work. Back to business as usual. Well, maybe not business as usual. What worked last year in your business isn’t going to cut it today. If you really want your business to improve this fall, then you should add the power of video to your marketing mix.

Here are the top ten compelling reasons why you need video - right here, right now!

1. Google Loves Video! And not just because they own YouTube. Video puts your SEO on steroids. With video, you can dramatically improve your search engine rankings.

2. Video is Personal. You can enhance your know, like and trust factor very quickly by appearing on video. Let your customers get to know you by seeing and hearing you!

3. Video is Immediate. Got an idea or a message? Got a webcam? Then you can make a video instantly and be online in minutes. (Try the “quick capture” function on YouTube).

4. YouTube Rocks! With an audience of 85 million viewers, YouTube is the place to be seen online. Not only is YouTube now the 4th most popular website on the Internet, it’s also the 2nd biggest search engine! Want a piece of the action? Create an upload your video to YouTube!

5. Video Connects. Nothing establishes a better connection with your clients and customers than video. Video creates that immediate bond.

6. Video is (mostly) Free! With a free account on YouTube and a $40 webcam, you’re good to go with online video. In fact, you can get a free account at Animoto.com and create a free video montage using just your photos!

7. Video gives you worldwide exposure, 24/7. Having videos online increases your visibility across the globe. Let your video work for you while you sleep!

8. It’s Easier Than You Think! New gadgets like the Flip Video camera and the new iPhone 3G with Video make it easier than ever to capture and upload video. Both the Flip and the iPhone let you upload directly to YouTube.

9. Video is Here to Stay. Video is way past the trend stage and is quickly becoming a mainstream marketing tool. The sooner you get up to speed with this valuable resource, the better!

10. Video Accelerates the Sales Process! The best news of all about adding video to your marketing mix is that it greatly accelerates the sales process. People buy from someone they know, like and trust – and video can rapidly speed that process. That means more customers, more quickly, and more coin in your pocket!

As you can see, it’s high time for you to swim with the tide or be swept away by the video tidal wave! Not sure where to begin? Visit http://www.OnlineVideoBranding.com for more tips, tricks and trends!

About the Author
Lou Bortone is an award-winning writer and video producer with over 20 years experience in marketing, branding and promotion. As an online video expert, Lou helps entrepreneurs create video for the web at www.TheOnlineVideoGuy.com. In addition, Lou works as a freelance writer and professional ghostwriter, with a ghostwriting site at www.GhostwriteForYou.com and a blog at www.GhostwriteGuru.com.

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Article Contributed By Eric Gruber

What do you tell your prospects when they ask you "What makes you different from everyone else?"

Here's what management consultant John Reddish does.

He tells his prospects to search the number of mentions he has on Google! Since John has hundreds of articles and other links, he looks like a rock star compared to his competitors!

I follow this strategy all the time. I actually have people calling me up asking – so does article marketing really work? I ask them if they’re by the computer right now. Then, I tell them to Google my name “Eric Gruber.” You’ll see hundreds of links with my articles.

If you do that right now, you should find on the front page my articles on Microsoft Dynamics, About.com, PublicityHound.com, SiteProNews.com and many others.

I, not only use this strategy when I am trying to sell to new prospects, but also when I am speaking live on stage or on teleseminars. It helps me build credibility with my audience.

Remember, every time you write and submit articles, you increase your credibility and visibility - and that can pay off in many ways! But in order for this to work you must follow a few basic rules.

3 Article Marketing Rules You Must Follow If You Want to Increase Credibility and Visibility

Rule #1: Write and submit articles on a consistent basis.

Article marketing will NOT work if you just write articles and submit articles every once in a while. You should write at least one article per month. If you need help generating article ideas – check out my Instant Article Writing Templates at http://www.StartWritingArticlesFaster.com

Rule #2: Submit your articles to the top websites and ezines that your audience is going to every day for information that you can provide.

Don’t get me wrong, submitting to article directory sites like ezinearticles.com is good. It gives you more links and the more links you get, the higher you will rank in the search engines. But the article directory sites will not give you extra credibility. Anyone can get published there as long as you follow the site’s editorial guidelines. It will not make you an expert in the eyes of your prospects. So find the top websites that your audience is visiting and submit your articles to those sites.

Rule #3: You must provide unique information that proves you are the expert.

If you provide the same, regurgitated information as everyone else – how is that going to make you any different from your competition? It doesn’t! So, provide your top, expert information. Don’t be afraid to give your best material. By giving great information for free, people will automatically think, “Wow! If I’m getting this kind of information for free, the information that I have to pay for must be out-of-this-world. I must get it now.”

If you follow this advice, you’ll increase your credibility and visibility. And, you’ll be able to answer the question,” "What makes you different from everyone else?"

About the Author
Article Marketing Expert Eric Gruber uses the power of articles to create online opportunities for Internet marketers, small business owners and entrepreneurs who want more publicity, prospects and profits. Now, you can get his instant article writing templates that will help you write your articles in 30 minutes or less. For a limited time, you can get 3 of his favorite article writing templates for free at: http://www.TryMyFreeArticleTemplates.com

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Did you know that HOW you design your client payment plans can make the difference between your prospective client saying, “Yes!” versus muttering, “Let me think about it?”

This applies to services, programs and even products offered on your Web site. So it’s wise to understand what works — and what doesn’t! — so you can make it easy for your prospective clients to say “yes” to you.

Now, the problem is, most Soul-preneurs™ feel uncertain as to how to design their payment plans. Many rely on the simple “order now and save XYZ amount” strategy. And while that’s a good one, in this economy that alone is not compelling enough to motivate people to hire you or invest in your info product.

Which is why my Platinum clients and I carefully design what payment plan strategy is going to work best for each of their service or info product launches. It’s just too important to leave to chance or not get expert help creating!

The good news is that I’ve spent years figuring out what works in the area of pricing and money. Here are three SIMPLE strategies that will instantly help you design a compelling offer your prospective clients will love to say “Yes!” to.

Pricing Plan Strategy #1: Offer a Valuable Incentive For Paying in Full

You’ll be surprised at how many clients will choose a full pay option in order to save big or qualify for a special high-value incentive.

For example, in my new 2009 Platinum Program the full pay option is generously rewarded with a special “preferred client” coaching day with me on the topic of pricing and money. This is in addition to a significant savings. Together, these create powerful reasons for new Platinum members to not only apply for the program but to choose the full payment option.

Pricing Plan Strategy #2: Create a Reason WHY a Client Should Say "Yes" to Your Offer Now... Instead of Later

Most Soul-preneurs™ mistakenly give their prospective clients far too long to make their investment decision. This backfires because human nature is such that the longer someone has to decide the more likely they are to talk themselves out of making a “yes” decision.

That’s a shame because that means that’s someone you’re not able to help. So keep your cut-off dates more immediate, then use your marketing to create energy, excitement and a reason for people to say “yes” to you within this shorter time frame.

Pricing Plan Strategy #3: Aim to Make Your Bonuses Total MORE Than the Original Service or Product Being Purchased

Like you, I’m NOT a fan of offering a hodgepodge array of bonuses that look like someone just cleaned out the back of their closet. Instead, design bonus products or services that have real value to your clients and that if purchased separately, total up to even more than the original item offered. Even better, offer at least one bonus that can’t be purchased separately, emphasizing its appeal as an “exclusive” available only to your clients when they invest in your program or product.

Think Creatively When It Comes To Your Pricing Plan Options

While there are many more pricing plan strategies you can use, these three will get you started quickly and help you feel more confident in launching your new programs and products. Remember that the easier you make it for your prospective clients to say “Yes!” the more you’ll be able make a positive difference for them while making more money!

About the Author:

Kendall SummerHawk, the Million Dollar Marketing Coach, is an expert at helping women entrepreneurs at all levels design a business they loveand charge what they're worth and get it. Kendall delivers simple ways entrepreneurs can design and price their services to quickly move away from 'dollars-for-hours work' and create more money, time, and freedom in their business. For free articles, free resources and to sign up for a free subscription to Kendall's Money, Marketing and Soul weekly articles visit www.kendallsummerhawk.com.

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I’m going to let you in on a very dirty secret:

There is one question that is being dodged by experts in EVERY market. Answer that question and you’ll corner the market, be worshipped forever and get more customers and sales.

If it was that easy, why aren’t other experts answering these questions?

It’s because they fear an informed audience. That’s outright silly! But, we’re not going to tell them that. While your competitors run scared, you’ll be getting more sales since you’re going to follow the steps I outline in the article below. You will educate your targeted audiences, get more website traffic, teach people how to buy from you and increase your sales.

Now, are you ready?

Step 1: Find the questions that are being dodged by other experts in your industry.

I can’t tell you what these questions are. It will vary from industry to industry. . So, how do you find these golden questions to answer?

* Go to Yahoo Answers and type in your keyword. Examine the questions carefully and see which ones keep popping up. If people are asking the same questions, that means that people have the same questions. There’s a need that’s NOT being fulfilled.

* Go to forums and watch what your audience is discussing

* Survey your clients, customers and list of prospects

Step 2: Answer the questions in as many formats as possible

For each question create a blog post. Do NOT date these blog posts – you will see why later on. Once you create your blog post, expand it into an article. Then, turn your article into a video, special report, podcast and audio interview. You should also create online press releases. If you need help with writing your articles and blog postings, I have templates that will help you write your articles in 30 minutes or less. Just go to http://www.StartWritingArticlesFaster.com

Step 3: Answer the Questions in As Many Places As Possible

* You should submit your blog posts to as many RSS feeds as possible

* You should bookmark your blog posts using Digg, Technorati and De.li.cious

* You should submit your articles to the top websites, ezines and article directories that accept article submissions.

* You should submit your videos to YouTube and Viddler. You may even want to think about investing in the TrafficGeyser.com video submission service

* You should post links to your blog, articles and videos on Twitter, Facebook, Myspace and Linked In.

* You should post your articles on social marketing websites sites like Scribd and Squidoo

* You should submit your press releases through PR Web or Webwire. If you use Webwire.com, all you have to pay is $20. But, I do suggest comparing the two services and see which one matches your needs.

* Videos teaching people how to buy from you or how to use your product should be on your website.

* When people opt-in for your special reports, ebooks or other free offering, you should have an auto-responder series that gets people to go back to your blog or website. If you have lots of blog postings that answers your prospects’ top questions – all you have to do is create a summary for each blog posting and send people back to your blog every day. This way each blog posting will get the visibility it deserves. And, by not showing the date, these postings become evergreen.

Follow these steps and you will increase website traffic and get more sales, because you’ll be educating your prospects, answering their questions and teaching them how to buy from you.

About the Author:

Article Marketing Expert Eric Gruber uses the power of articles to create online opportunities for Internet marketers, small business owners, authors, entrepreneurs and speakers who want more publicity, prospects and profits. Now, you can get his instant article writing templates that will help you write your articles in 30 minutes or less. Get 3 of his favorite article writing templates for free at: http://www.TryMyFreeArticleTemplates.com

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StartupNation by Tom Now: If you are an online retailer or otherwise rely heavily on the holiday season for a good percentage of your sales, guess what?

It’s time to prepare your website for the holidays. Believe it or not, the time is now. In September. With no time to lose!

So, you’re probably thinking, “Come on, Tom. You’ve got to be kidding me. I can wait for at least another month before I need to be thinking about the holidays…”

Well, if you want to maximize your sales over the winter period, and if you want to avoid last-minute fire-fighting, panicking and compromising, there are a number of first steps that you should take right now.

These steps include the development of the following strategies, plans and initiatives:

Customer Acquisition Strategy: How are you going to win new customers? What is it that will make them purchase from you this holiday season, as opposed to anyone else?

Customer Retention Strategy: What specifically are you going to do to ensure repeat business from existing customers? What are you going to offer your current database?

The WOW Factor: How are you going to absolutely “Wow!” your website visitors during the holiday season?

Holiday Promotional Planning: What special holiday promotions will you run? What is the lead time that each promotion requires?

Website Infrastructure: Will you need any additional website functionality to support your holiday initiatives? If so, make sure you are acquiring the right technologies and securing technical resources now.

Marketing Integration Planning: How will you integrate your promotions and campaigns across your entire marketing mix?

Agency/Consultant Alignment: Have you already laid out a plan with any marketing agencies or consultants with whom you work? Collaborate with them now to build the perfect marketing plan, rather than blindsiding them the week before Thanksgiving with urgent requests…

Inventory Management: This one is rather obvious, but make sure that your inventory management is aligned with your promotional plans.

Testing: Be sure to allow sufficient buffer time to test new web pages, technologies and site functionality before going live with your holiday initiatives.

Post-Holiday Planning: And remember that the true “holiday season” extends well beyond the end of December. Look to leverage people’s natural urge for “renewal” in the new year. January can also be an opportune time to appeal to customers looking for bargains.

About the Author: Tom Now of Website Marketing NOW helps small businesses maximize their website results through Website Consulting, Website Audits and additional online marketing services.

To start learning how to create an amazing small business website that thrills your site visitors and drives your revenue growth, read Tom's book Make 'Em Scream "Gee Whiz!" - A Roadmap for Creating a Small Business Website that Ignites Your Sales.

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Article Contributed by Mark Deo

Today for small business operators as well as larger enterprises marketing continues to be a mystery. Often, the ad that generates record-breaking volume one month is repeated the following month and bombs. A campaign designed by the best ad agency may elicit a mediocre response. The same item sells like hotcakes after a 30-word classified ad, with abominable grammar, appearing on page 35 of an all-advertising shopper tossed on the front stoops of homes during a rainstorm! The mystery eludes solution but demands attention.

Your marketing results can be improved through a better understanding of your customers. Putting the customer first is probably the most popular phrase used by firms ranging from giant conglomerates to the corner barbershop, but the sloganeering is often just lip service.

Marketing success, however, is more likely if you dedicate your activities exclusively to solving your customer's problems. Any marketing program has a better chance of being productive if it is timed, designed and written to solve a problem for potential customers and is carried out in a way that the customer understands and trusts. The questions and answers that follow will reveal the mystery of marketing by looking at ways we can put the customer first. These are questions that we often receive in our practice and some of the answers we give. I hope it helps you in your marketing efforts.

How can I set myself apart from the competition?

Client retention is key. The importance of "the relationship" with the customer never diminishes. For most small businesses, developing and exploiting the relationship is the one major advantage they have over the big players who don't have the time and energy for it in the first place. This boils down to added value. Customers crave it but don't get enough of it. When was the last time you gave serious thought to providing a value-added premium in customer transactions? Coupons, incentives, giveaways, special events - All of these are very effective when aimed at strengthening customer relationships.

How do I recession-proof my business?

Build a cash reserve. We have all heard the expression "save some for a rainy day." But what happens when a rainy day turns into a rainy year, or two? Many entrepreneurs and small business owners will be facing this situation in the coming months. The best way to prepare is to set aside cash during more prosperous times. There's a real benefit to having a long-term business plan that deals with the kind of cash requirements you'll need in case of a business downturn. For some, building a cash reserve may come at the expense of swifter business expansion. But the alternatives such as borrowing cash, taking out a loan, dipping into personal net worth, or shutting the doors are far less palatable. But wait, you say, isn’t this finance rather than marketing. True but without cash reserves to launch marketing initiatives a marketing program has no chance in getting off the ground. Many people believe that the best time to launch a marketing initiative is when times start to get tough. This is a fallacy. The most advantageous time to launch such a campaign is when times are GOOD. In this way we can invest both our time and dollars at a time when people are more apt to move forward. This approach may be the very thing to keep the recession from knocking on your door.

How can I get former clients back?

Recognize that all customers are at risk. Even satisfied customers can be persuaded to defect to the competition. Do not take any customer for granted. Consider that customer win-back strategies can be more effective than finding new customers. Many experts believe that win-back success rates are far higher than recruiting new prospects. Here’s a few that anyone can implement:

+ Identify all of your products or services that could possibly be of value to your customers.
+ Motivate your customers to use as many of your products or services as possible.
+ Prove to your customers that your products and services offer value that they can not find anywhere else.
+ Keep track of every sale and sort in a database
+ Personally communicate with customers at regular intervals
+ Establish some form of satisfaction rating system
+ Sell peace of mind more than just product or service solutions
+ Admit when you're wrong and pick up the pieces quickly and effectively.

Make your organization defection-proof. While everybody is talking about customer loyalty today few are taking real action. Preventing customer defection is surely the prime motivation for building customer loyalty, but it also gives us the ability to proactively develop strategies to improve our value and service in general. This is what prevents price sensitivity.

We can literally avoid price sensitivity by how we treat the client. Remember when you’re telling, you’re selling. No one likes to be sold. That’s precisely when they start focusing on the cheapest price. By asking questions we accomplish several goals. We discover valuable information about the customer. We bond with the customer by letting them do most of the talking. And we show that we care by being interested in their wants, desires and motives. This is the most effective way to overcome the price objection and redirect their interest to the relationship.

You don’t need a fancy ad agency or marketing firm to improve your marketing performance. In short my advice is to place the focus on the customer. It’s really about doing the simple things and doing them consistently. Focus on the relationship. Add value to every transaction. Build a significant cash reserve. Keep current customers loyal and win back the old ones. And most critically ask plenty of questions. Show that you really care. I hope you’re starting to see that there really is no mystery to marketing. It’s about putting one foot in front of the other every day and always putting the customer first.

About the Author
Mark is author of The Rules of Attraction: Fourteen practical rules to help get the right kind of clients, talent and resources to come to you!Business Update". Many of his articles and commentaries have appeared in Business Week, Inc, Fortune, Entrepreneur, MSNBC, Hollywood Reporter, Los Angeles Times, and many other publications. He has also appeared on FOX, NPR, CBS and NHK. Mark writes at least one new article every week and comments in numerous media outlets.

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Social media is about valuable communication. Of course, “valuable” is a subjective term, but typically refers to content which educates, engages, or entertains. Great content makes the difference between getting noticed and being ignored.

There are 3 main secrets for great content creation, especially when producing for the social web:

1) Listen to what your visitors want and need. Do you see questions coming up again and again within your area of expertise? If so, this highlights a need your visitors have. This happened a few times recently on Twitter, when a few different people asked for input on various Wordpress plugins and techniques. I was able to respond to several of these, which helped me realize more about what kinds of questions people were having with Wordpress. It also enabled me to learn something from others who responded to the requester. Great content is in the eye or experience of the user, and most often addresses a question, provides a solution, or moves the person to think differently about their current situation.

The best way to create great content using this principle is to keep track of the questions your clients ask most often, and creating content to meet this need. Another way to use this principle is to pay attention to the media and see what kinds of questions reporters are asking about. You can get reporter queries by using the free (and excellent) service at HelpAReporter.com. By monitoring what journalists are asking for, you know what kinds of questions people have and want answered.

And here’s another benefit: if you track what reporters are looking for, and create content around this, it not only adds to your blog, but it can quickly position you as an expert for future requests. I routinely publish blog posts based on interviews I give, and then use these to create instant credibility to get additional interviews.

2) The second way to create great content is to keep learning. I spend several hours per week taking in new ideas, reading up on new technologies, and improving my knowledge in several key areas. Not only does this keep me inspired (which is crucial to my personal happiness and productivity), but it also helps me speak intelligently about trends and emerging technologies, which boosts my expert status even further. This has been helpful in attracting and retaining clients, as well as helping me get out in front of the media. If you’re not making time each week to take in new ideas, do add this into your business development process. New ideas in means new ideas out.

3) Put parameters around your content production. I first read about this strategy in a book on thinking creatively. Basically, the process involves setting limits around an idea, and coming up with the most creative solution or outcome you can think of. So, for instance, I sometimes try and create the best blog post I can in 3 minutes or less. In this case, time is the limiting parameter. Research has shown that you come up with some of your most interesting ideas when you have two or more parameters in place.

This principle is demonstrated in the very popular “top 10 lists” and other similar content- people have asked a question: “How do I create great graphics for less than $10?”- and the two defining parameters are great graphics + low cost- and then they go searching for resources to meet these criteria. These kinds of lists and resource listings tend to be highly favored and widely repeated.

The whole goal of creating great content is to connect with your ideal market and create dialogue with them. Focus your tools, resources, and energy towards being interested and interesting.

You might just get a whole lot of people talking.

Dr. Rachna Jain is Chief Social Marketer at The Mindshare Corporation. Rachna works with speakers, consultants, authors, and small business owners to develop and execute effective social media marketing strategies. Her proprietary persuasive social media process (sm) focuses on building influence, credibility and visibility online. This translates into greater recognition, increased website traffic, faster lead generation, a shorter sales cycle, and more opportunity for her expert clientele. She blogs regularly at The Mindshare Blog

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Young Entrepreneur Blog: Aspiring entrepreneurs and those who are just dipping their toe into the business world should first take time to study the history of successful trailblazers and respected organizations before them. Invariably they will learn that, to be successful, you must proactively establish your brand and must go to great pains to ensure that you protect and encourage it to grow while still maintaining its core beliefs and appeals. Every organization from the humblest sole tradership to the largest multinational company possesses a brand, something that sets them apart and something that drives their entire philosophy.

It is important for an organization to fully understand what its brand is. Without a clear demarcation it will be difficult to cement any relationships with clients. The client only sees your organization as a brand, while an organization itself may often not share that same point of view!

Good brand relationships are not created overnight and must be the subject of a continuous operation. You must strive to engage the customer, once you have attention and understand that there must be some kind of emotional connection to ensure that you will be able to interact over any period of time. Often this is the most difficult aspect for the fledgling organization to understand.

Be prepared to go above and beyond in every aspect of your organization. This includes pricing, promotion, delivery and backup. Ensure that over delivery is a part of your business mantra. When all elements work together you have the chance of forging a brand association that will remain in place through good times and bad. You must establish a depth of feeling throughout the operation, so that the customer appreciates that the brand is worthwhile and interest should be retained.

While many management teams give a lot of lip service to brand management and the buzzword of the decade, “customer relationship management” or CRM, they often miss the point. Indeed, you could argue that when a company shifts its focus to a distinct CRM team or operation it may impart responsibility for brand management which represents a major strategical error. Brand management and development must be instilled within the entire organizational team and must come from the bottom up not from the top down.

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Sometimes, smaller is better--just ask the small business entrepreneurs also called micropreneurs flourishing in today's marketplace. A growing set of entrepreneurs are building successful businesses by serving a niche market. Micropreneurs aren't trying to become the next Bill Gates or Larry Ellison. They're thriving small-scale on the strength of a loyal customer base and utilizing social business networking and utility tools to help with sales lead generation.

Micro-Enterprises Rely on E-Commerce Solutions

Micropreneurs are rewriting the rules of small business--and they're relying on the internet to make their business model work. A New York Times feature on startups explains: "the Internet has given people an extraordinary tool not only to market their ideas but also to find business partners and suppliers, and to do all kinds of functions on the cheap: keeping the books, interacting with customers, even turning a small idea into a big idea."Thanks to a range of online small business resources, today's micropreneurs have the resources to build their venture on a shoestring budget.

With minimal upfront investment, you can:

1. Create an Internet storefront for retail sales. E-commerce solutions can create a Web site with point-of-sale (POS) capability. Online POS systems enables secure credit card processing on your site, allowing you to keep the doors open 24/7.

2. Reach your niche market. Online sales lead generation and marketing tools excel at targeting interested consumers and businesses.

3. Communicate with your customers via online business networking tools, a blog, or social networking tools. Social media sites offer powerful resources for finding your needle in the haystack, also known as your niche customers and partners. They can also help you keep in touch; today's customer service agents use online media such as twitter, facebook, tradeseam and email correspondence to connect with the public.

4. Need niche supplies or equipment to launch your niche business? Tradeseam connects entrepreneurs and suppliers of all stripes. You'll find business resources including manufacturing companies, international suppliers, and everything under the sun online.

5. Web-based technology offers a range of resources for small business owners. Time-tracking software and online accounting programs are just two examples of today's affordable, productivity-enhancing business tools.

6.The Internet offers the reach and low startup costs to support a niche business.

7. For many micropreneurs, the Eureka moment--the business idea--derives directly from a personal passion.

The following entrepreneurs built a following--and a profitable business--catering to like-minded individuals.

Specialty Food Carts
El Dorado tacos? Chow Fun to go? More and more specialty food carts are cruising urban neighborhoods, with offbeat menus to serve the random craving. Restaurant consultant Clark Wolf notes: "Mobile food is one of the hottest things going all over the country. Brooklyn has its ribs truck, Manhattan has its dessert trucks, and now Los Angeles has the cupcake patrol."
Specialty food carts rely on social networking tools such as Twitter, Facebook to broadcast their coordinates. The strategy seems to work. L.A.'s Kogi taco truck draws between 300 and 800 by tweeting its location in advance, "setting off a taco-minded flash mob."

Pedicab
A physically fit duo in Spokane, Washington has pedaled to success with a pedicab service. Cheaper and more eco-friendly than a cab, the bike-based taxi is finding no shortage of riders around the downtown area. To get the wheels rolling in your own leg-powered cab service, you'll need pedicabs, licenses, insurance, and a local marketing campaign. Once you've gained a loyal ridership, you can establish a call center or online-based dispatch service linking riders to your mobile phone.

Guerilla Marketing Agency
Seattle businesses looking to make a unique statement can count on Wexley School for Girls to get the job done. The agency uses off-the-wall guerilla marketing stunts to build publicity for clients. For example, they created a buzz around Copper Mountain ski resort by staging a National Snow Day with improv ski-patrol actors and fake snow. The stunts aren't for everyone; "either you get what Wexley is selling--a very particular sensibility and approach toward marketing--or you don't," comments an admirer. But the agency isn't looking for mass appeal: "Wexley is biting off little pieces, looking to take on a particular niche of a business."
Build your own businesses staging publicity events for businesses. Start with an eye-catching Website Design and online marketing campaign to get the word out. As the costs of running a business come down, micro-enterprises are flourishing. These small businesses focus on a loyal niche, taking advantage of online business networks to communicate with customers, source, distribute, and to manage the venture.

In today's Internet-driven economy, it's no longer necessary to chase the next big thing. A great small idea can take you even further.

Niki is an entrepreneur, business consultant and advisor to several small business entrepreneurs in the San Francisco bay area. She writes extensively on the small business blog and is a frequent contributor to several small business resource and networking sites that offer tools and resources for entrepreneurs and small business owners, including Tradeseam, Dell, Women On Business and Small Business Community.

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Article Contributed by by Joanne S. Black

Yes, the economy is lagging and budgets are cut. Yes, we have competition. Yes, clients are postponing buying decisions.

So what?

If you focus on building relationships and implement the sales strategies I reveal here, you'll be able to close more deals and get more sales now. People will buy from you even in a lagging economy -- no matter what your price point.

Sales Closing Tip 1: Recommend New Approaches

Good salespeople have always talked about creating value. Now we need to put ourselves in our clients' shoes and be creative. We must get in and get started. Think smart, not big. It's always smarter to have a smaller piece of something, than a big piece of nothing. Begin with a smaller project, a reduced order, or a regional, rather than global, implementation. Get in, and get to know the client. Let them get to know you. Get to know their business.

Sales Closing Tip 2: Create Metrics

Sit on the same side of the table as your client. Work together to determine the best way to get started. Always, always, create metrics with your client. How do you, together, define success? Get agreement that once this project is successful--according to the metrics you've agreed upon--that the client will work with you to identify other sales opportunities within their organization. A successful project breeds a successful relationship, which leads to successful referrals. This means more sales leads and more money for you!

Sales Closing Tip 3: Negotiate or Walk

Yes, the client will want to negotiate on price. That's their job--to build business while watching the bottom line. How many times have you submitted a sales proposal to a client, and had them say, right off the bat, "Great! Where do I sign?" It doesn't happen. We always want to get the best deal, so why wouldn't our clients?

If you must adjust your price, then adjust the scale of your project or the deliverables as well. Always get something in return and write it into your agreement. Maybe the client agrees to write a testimonial or promises to refer you to another business unit in their organization, or to someone they know at a different company. Maybe you barter some of your services. Bartering is an age-old way of doing business, and it makes sense in many cases if you want what they have and they need what you have. Perhaps the client has software that your company needs, or a consulting methodology that could propel your business. You get the picture. Work it out.

If you can't work things out, be willing to walk away. It's a tough decision, but it may be your best strategic sales decision. You'll be off to the next client who values what you offer and is willing to pay for it.

If you follow my advice in this article and in my book, No More Cold Calling™, you will build lifetime customer relationships with clients who want to buy from you over and over again even in a lagging economy. You will get more referrals. And, you will close more sales.

So, what are you waiting for? Get in and get started now!

America's leading authority on referral selling and founder of No More Cold Calling®, Joanne Black helps salespeople, sales teams, and business owners get more referrals and attract business fast without increasing the cost of sales. Discover how to turn prospects into clients more than 50 percent of the time even in a lagging economy with her No More Cold Calling sales programs at http://www.nomorecoldcalling.com.

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Pay per click (PPC) advertising is a huge market, especially for new companies that have not yet established themselves in the organic search engine rankings. The downside is that PPC can be quite an exhausting and overwhelming task when it is really broken down. For the most part you can enter your keywords and create ad variations, but there is so much more to PPC than just that.

In these tough times you want to make sure your bottom line is at optimal conditions, and PPC can assist in these goals. Specified will be some tips and tricks to help you increase conversions and reduce costs. In essence, you want to persuade the buyer that you have the highest quality item for the lowest price compared to the competition.

1 Research Competitors Ads – There is a wealth of free, valuable information out on the web waiting to be used. PPC ads are shown on most, if not all search engines and can give you some insight into how your competition is advertising and what ad text they are using. If you want to go deeper than this you can purchase tools that show you what your competitor’s keywords are, what they are bidding, their ad text, and much more. With this information you will have a good starting point for your PPC ads.

2 Explore Keyword Variations - It is imperative for any successful PPC campaign to search for keywords, look at competitor keywords, and use proper keyword matching. It is important to know what keyword matching is and understand the difference between broad, phrase, and exact keywords. Each has a different effect and using the wrong one can ruin your entire ad campaign. Broad match keywords allow your ad to show up on similar phrases and relevant variations. Phrase match keywords allow your ad to show up on searched that match the exact phrase exclusively. Exact match keywords means that your ad shows up for that exact phrase exclusively. Negative match keywords are used to prevent your ad from showing up on specific keywords.

3 Focus on Low Cost Keywords - Overpriced keywords can cause a leakage in your PPC marketing budget. If you sell a product or service with a low profit margin then you need to do everything in your power to avoid high cost keywords. You cannot afford to pay $1 per click when your profit margin is only $0.75. Some keywords can cost over $5 a click! You do not want to spend this much unless your profit margin is large enough and you know you can compete with the competition. For the rest of us internet advertisers we want to look for highly searched keywords that are not overly priced. This can be done by looking at the competition. Do a search for your keyword in your desired search engine and look at how many paid, or sponsored, listings appear. The fewer, the better off you are.

4 Avoid Hyper-Competitive Keywords – Keywords with a large search volume may be a viable keyword choice, but if the competition is too high it may not be the best choice, unless you have an extraordinary budget set in place. The greater the competition level for keywords, the more you will have to pay per click. There are tons, both free and paid that can show you a keywords competition level, monthly traffic, and cost per click. A reliable, free tool is Google’s keyword tool. It is an effective medium for discovering profitable keywords that have not been tapped into yet.

5 Make your Ads with Consumer Savings – People love to see words like sale, save discount, free, promo, buy 1 get 1 free, etc. when looking at paid search results. The more you use these words, the greater visibility your ad will have in the consumer’s eyes. The bigger the savings, the more likely you are to obtain a click through and ultimately a conversion. Make sure to include good values, low prices, and timely promotions in all your ad groups. This is especially if you have a product or service that is being marketed to highly price sensitive shoppers.

6 Be upfront with your Ads – I cannot stress this enough. This is the biggest mistake advertisers can make when placing participating in pay per click advertising. You do not want to lie, or fluff up your ads, in hopes of making more sales. This actually has the opposite effect, in which people will click through expecting what was outlined in the ad and come to see that it was false and misleading. This may get more clicks in organic rankings, but it will still result in an extraordinarily high bounce rate. They will leave the site in frustration that you mislead to them to your site, and you lost money for the cost of a click. Now image this happening on a daily basis for months at a time. How much wasted money can there be before someone steps in and says, “STOP, you are doing this in the complete wrong way!” You need to be upfront and honest to prevent excessive click from searchers expecting something else.

7 Make your Ad Groups Targeted to the Landing Page – To get the best quality score for your PPC ads you will want to make sure the keywords and the ad text relate to one another. You also want to make sure the landing page, where the searcher is taken when clicking on your link, is highly related to your keywords and ad text. This will get you the best results and ensure searchers do not get taken to the wrong page. Do not bunch all your campaigns together; rather separate them into appropriate categories. Then create pages on your website specifically designed for PPC users to land on. You should not send PPC ads to your home page, but rather have targeted landing pages specifically designed for each PPC campaign. These pages should have a call to action inducting the searcher to perform some sort of action that is beneficial to your business, whether it be a email address, or an actual sale. Your end goal is to have the user do something. This will reduce the bounce back rate and increase the chances of converting leads into sales.

8 Review and Analyze your Ads Performance Overtime – This seems obvious, but so many people do not take the time to sit down and really analyze each campaign to see what is succeeding and what is leaking money. Once this is discovered you will want to fix the problem ads and leave the successful ads be. This seems so obvious, but is not done often enough. I encourage reviewing your pay per click campaign once a day. If this is too much, then at least 2-3 times a week. This is your money and you do not want to see it wasted with no returns.

9 Refine your Ad groups to Focus on High Performers – After you have run your PPC campaigns for a few weeks you can analyze the results and see what the top performers and failures are. To make sure this is an accurate representation make sure to use many different ad variations and have them set to rotate evenly at first. This will give you an idea of what selling points are working and which are draining your funds. Look at cost per conversion and make sure this does not exceed your profit margin. If so stop the ad or make some major modifications to it. If an ad group has a low cost per conversion keep this running and let it rake in the money. Refining your ads should be done on a regular basis to avoid failing campaigns and focus more on successful campaigns.

10 Look at the Bottom line – Conversions are king for PPC, just like content is king for organic rankings. If you are doing all of the above and still are not converting sales then it may be time to take a step back and contact a professional to review your campaign and look for any flaws. If you do not have the budget to do this, then pause your ads and just focus on refining one at a time. This will ensure you do not use your entire budget and can spend more time figuring out why you are not succeeding. Once you figure out why one campaign is failing it is much easier to spot other trouble campaigns.

About the Author:

Brandon Leibowitz is a professional search engine optimization and search engine marketing consultant with over five years of industry knowledge. Read news, tips, tricks, and anything else related to search engines in his SEO and SEM Blog.

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So, you’ve written your ezine article and published it in your ezine – now what? Do you just let it sit there, never to see the light of day again, or do you repurpose it and let it really work for you to grow your list?

I say the latter – repurpose your article and let it build your list!

You know I’m a huge fan of repurposing your material and really leveraging your time, and using your articles in this way is one of the most effective strategies you can implement to build your business and grow your online community, a.k.a. your list.

Today I’d like to share with you 3 easy steps as to how you can take your ONE newsletter article and use it in a variety of different formats to reach more of your ideal clients and customers.

Step 1 – Post it to your blog

After you’ve published your article in your ezine (hint: let your subscribers be the first to read your brand-new articles – one of the perks of signing up to your list!) take your article and post it to your blog. This is a great way to reach a whole new audience to let them know about your ezine, and to reach those people who are subscribed to your RSS feed.

If you also include your Author’s Resource Bio at the end of your blog post you will provide an additional way for your blog readers to sign up to your ezine.

Tip: If you use a blogging platform such as WordPress, this is hosted on your website. Each time you post to your blog you are creating fresh content for your website, which the search engines love!

Step 2 – Link your article to your Social Networking Profile(s)

If you’re active on Facebook and Twitter and other social networking sites, create a link to your newly posted blog article and let your social networks read your article too. Encourage them to also post comments so that you can engage with them on your blog.

If you’re using Facebook, you can set up your profile so that it automatically pulls all blogs posts into your Facebook account each time. This is done via the Notes feature.

And, because you are also driving traffic to your blog via your social networks, this is going to help improve your search engine rankings.

Step 3 – Create a Podcast

Reach those people who prefer to listen rather than to read, and create a podcast episode out of your article. A podcast is simply a digital recording that is made available on the Internet so that people can listen and download the files to their iPod or Mp3 player.

And if you’re using the services of a streaming media company such as BYOAudio creating your podcast becomes a cinch!

The three simple steps that I’ve outlined for you above all work very well on their own to help you repurpose your articles, but if you put them all together into a system then you have the foundations for your online marketing system and these strategies, if implemented regularly, will drive traffic to your website and build your list.

Online Business Manager & Virtual Assistant, Tracey Lawton, supports professional speakers, coaches, and authors to operate an efficient, organized, and profitable business. Learn how to create an efficient and organized office in 7 EASY steps, and receive free how-to articles at http://www.OfficeOrganizationSuccess.com.

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Here’s something many small businesses already know: the mail is one of the most effective ways to reach out to current customers and attract the attention of new ones. According to the United States Postal Service, 98%- almost all mail recipients- check mail on the the day it's delivered, and 77%, sort through it immediately. Think about it- you can turn radio down or fast forward through commercials, but you do need to check your mail. What other advertising method has proven to capture the attention of so many potential customers?

The mailing list is the foundation of a direct mail campaign. You can choose to purchase a direct mail list from a list broker or mailing service, or generate a list in-house. Purchasing a list works well if you’re looking to reach out to new customers or increase your presence in a new market. Your own database or information is an excellent source for efforts geared towards current customers.

Buying a List
Search for “mailing list vendors” online can turn up thousands of results- not all of them reputable companies with accurate lists. A quality mailing list is thorough (it contains the full names, addresses, zip codes, and possibly email addresses of potential recipients) current (information is up-to-date and accurate), and targeted. Targeting your effort is important- a mailing list based on market research will generate a higher ROI than one that includes every house in a given neighborhood. You can target by demographic (for example, families with small children) by consumer habits (families who have recently purchased a home or a car) or using other “filters” that help you find your target customer. Here are a few ways to make sure you’re purchasing a quality mailing list:

Response lists v. Compiled
Mailing services can compile lists in two ways: A response list is typically generated using a customer’s responses to online advertisements, while a compiled list is generated using data collected by other businesses, such as magazine subscription lists or mailing lists compiled by companies that target a particular market niche. Both types of list can be effective, though many businesses have found response lists to be more targeted toward customers who are ready to make a purchase.

List History
Make sure you ask a list broker which other businesses have used a certain list within the last six months. You want to guard against soliciting customers that have already been bombarded with sales pitches from your competitors. Finding out who has used the list can also be a great way to check how accurate and effective it will be. You can call the prior users and ask how well the list worked in their mailing campaign. Was their effort successful? Make sure you take into account geographic differences, different product offerings, and any other factors that would make their campaign different from your planned effort.

Data Accuracy
Be sure to ask list brokers how frequently mailing information has been updated, and how recently the addresses were obtained- especially if you’re using a list generated by online ad responses. The older the list, the likelier it is that information is outdated- make sure you don’t waste valuable marketing dollars by mailing to households whose information has changed since the list was created.

Costs
Mailing list costs typically fun from a few hundred dollars to several hundred for highly targeted lists. Typically, you can obtain a list of up to 1,000 names for between $100 and $500.

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Yes, the economy is lagging and budgets are cut. Yes, we have competition. Yes, clients are postponing buying decisions.

So what?

If you focus on building relationships and implement the sales strategies I reveal here, you’ll be able to close more deals and get more sales now. People will buy from you even in a lagging economy — no matter what your price point.

3 Ways to Get In, Get Started, and Close More Deals

Sales Closing Tip 1: Recommend New Approaches

Good salespeople have always talked about creating value. Now we need to put ourselves in our clients’ shoes and be creative. We must get in and get started. Think smart, not big. It’s always smarter to have a smaller piece of something, than a big piece of nothing. Begin with a smaller project, a reduced order, or a regional, rather than global, implementation. Get in, and get to know the client. Let them get to know you. Get to know their business.

Sales Closing Tip 2: Create Metrics

Sit on the same side of the table as your client. Work together to determine the best way to get started. Always, always, create metrics with your client. How do you, together, define success? Get agreement that once this project is successful—according to the metrics you’ve agreed upon—that the client will work with you to identify other sales opportunities within their organization. A successful project breeds a successful relationship, which leads to successful referrals. This means more sales leads and more money for you!

Sales Closing Tip 3: Negotiate or Walk

Yes, the client will want to negotiate on price. That’s their job—to build business while watching the bottom line. How many times have you submitted a sales proposal to a client, and had them say, right off the bat, “Great! Where do I sign?” It doesn’t happen. We always want to get the best deal, so why wouldn’t our clients?

If you must adjust your price, then adjust the scale of your project or the deliverables as well. Always get something in return and write it into your agreement. Maybe the client agrees to write a testimonial or promises to refer you to another business unit in their organization, or to someone they know at a different company. Maybe you barter some of your services. Bartering is an age-old way of doing business, and it makes sense in many cases if you want what they have and they need what you have. Perhaps the client has software that your company needs, or a consulting methodology that could propel your business. You get the picture. Work it out.

If you can’t work things out, be willing to walk away. It’s a tough decision, but it may be your best strategic sales decision. You’ll be off to the next client who values what you offer and is willing to pay for it.

If you follow my advice in this article and in my book, No More Cold Calling™, you will build lifetime customer relationships with clients who want to buy from you over and over again even in a lagging economy. You will get more referrals. And, you will close more sales.

So, what are you waiting for? Get in and get started now!

About the Author:

America’s leading authority on referral selling and founder of No More Cold Calling®, Joanne Black helps salespeople, sales teams, and business owners get more referrals and attract business fast without increasing the cost of sales. Discover how to turn prospects into clients more than 50 percent of the time even in a lagging economy with her No More Cold Calling sales programs at http://www.nomorecoldcalling.com.

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Young Entrepreneur: Word-of-mouth is certainly the best form of marketing available. In a recent study by the authority site emarketer.com, it was shown that fully 53% of online traffic comes from word-of-mouth – recommendations and referrals made by others.

The growth of the Internet has certainly enhanced the potential for positive results from word-of-mouth referrals. News used to take a lot longer to spread when the telephone was the most effective means of communication. News can now travel at lightning speeds through the many forms of e-mail, instant messaging, SMS text messaging and the Web 2.0 children – Facebook, MySpace, YouTube, Twitter, etc.

Nowadays, in Internet marketing terms, it is relatively easy to prompt people for a recommendation. “Tell a friend” scripts are easy to promote and these messages stand a great chance of reaching their proposed recipients, due to the fact that they are coming from a trusted friend or acquaintance. Recognizable e-mail addresses normally sail past those pesky spam filters.

There are many ways to generate valuable online publicity through the use of press release services. You should have a clear strategy, defined and regular, and strive to incorporate different tactics. A series of written press releases should aim to show your product or service as relevant and “hot”. Create a buzz around your product. Inject some controversy and color and always aim to establish yourself as a credible expert in your niche.

One of the beauties of the Internet as we know it today is its ability to provide viral exposure. Whilst aiming to brand yourself as the credible expert, consider giving something of value away for free. Make sure that you research this well, however, so that your intended audience feels that you truly are giving away something of value and that this is not just your opinion!

Find out what value and what kind of information your target audience is looking for. Are they looking for inspiration, or simply a lighthearted message of some kind? Use the many Internet distribution channels to provide something of perceived value at little or no cost. Never employ the hard sell – but do make sure that you include subtle links so that interested people can find you.

Why word of mouth is still the best form of marketing [Young Entrepreneur]

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Marketing to Women Online: You want to reach moms? You want word-of-mouth advertising? You want moms to get on board with your brand or product and to tap into the influence they have with their friends and family?

Meet the mommy blogger.

Companies small and large are trying to climb on to the mommy blogger bandwagon. Advertising Age recently did a story about the phenomenon - Inside the Mommy Blogger Business.

Despite their lightweight moniker, mommy bloggers have become marketing business heavyweights. Now said to number in the millions, these online women have cobbled together content networks that rival some mainstream media companies. And they're clearly a force that retailers underestimate at their own peril. In this "About Digital" report, we talk to a retail giant, an analyst, major publisher and a PR agency to better understand how various segments of the industry are adjusting to this phenomenon.

There's a reason why mommy bloggers are gaining the attention and respect of advertisers.

eMarketer just published the results from the 2009 Social Media study from BlogHer, iVillage and Compass Partners. The study found that:

Of the female social media participants, 75% took part in social networking and 55% used blogs. Nearly 23 million of the social media users read blogs.

But many women went beyond merely reading: 12 million posted to blogs and 8 million published them.

In fact, women who used blogs were more than twice as likely to do so when they were seeking information, advice and recommendations than were women who participated in social networking.

When providing advice or contributing to a community, more women also turned to blogs than social networks.

“The scale of social media usage among US women continues to grow, and blogs remain the go-to resource for those who want to gather information, share ideas and get reliable advice,” said Elisa Camahort Page, COO of BlogHer.

There's another reason why advertisers are reaching out to mommy bloggers.

In her book Too Busy To Shop, Kelley Skoloda talks about the importance of the "messenger." Women listen to messages from trusted sources. An advertising message in a commercial is one thing. But that message delivered by a trusted credible source carries a lot more weight.

With the bombardment of consumer information, a more transient society, and significant time constraints, more women are turning to less conventional sources, such as blogs, social networking sites, and Web sites, to get trusted information and recommendations.

In fact, these interactive sites are becoming extended networks of friends and family. These virtual neighborhoods give women access to many other women who are in the same life stage as they are, making the topics and discussions very relevant to what they want to know and where they are in life.

The bottom line for advertisers and brands is this - women, especially moms are reading and interacting with blogs in record numbers. It's where they are at.

Mommy Bloggers - Why Advertisers Want Them [Marketing to Women Online]

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Almost everyone associates the telemarketing industry with outbound call centers. You know, the gigantic room full of people with headsets on, “cold calling” customers to make sales, generate leads, or collect information for surveys. There’s another kind of telemarketing, though- think customer service 1-800 numbers, customer help desks, or order processing over the phone. Inbound telemarketing is becoming a popular way to outsource processes that businesses might not have the staff capacity to handle. Here are a few ways you can use inbound telemarketing to benefit your business:

Order Processing
Inbound call centers can take customer orders over the phone and even process sales when customers pay with credit cards. Any business with time restrictions, such as those whose employees only work during business hours, can take advantage of this extended availability- the more you’re available to customers, the more sales you’ll make. You can also use inbound call centers for order processing for their language capabilities. While you might not have the resources to hire sales representatives that speak Spanish, Japanese, or Tagalog, an inbound call center does- this allows you to reach and communicate with more potential customers in a language they’re comfortable speaking.

24/7 Customer Service
If your employees can’t be available for customers at all hours of the day, inbound telemarketing offers a solution. Many businesses assign a 1-800 number to a telemarketing firm for in order to give customers around the clock access. Businesses like banks, hotels, and insurance companies that need to provide constant access use inbound telemarketing companies to fill the gaps when their own employees aren’t available to answer questions, fix billing errors, or file claim reports. If your company could benefit from offering 24/7 support to customers, telemarketing is an option you should consider.

Helpdesk and Customer Support
If you sell a technical product, such as software, it can be a good idea to use dedicated telephone service representatives- telemarketing company employees trained by your business that only answer calls on behalf of your company- rather than employing a full-time helpdesk employee as a member of your own staff. You can also reach more customers- telemarketing companies keep longer hours, employ representatives with different language capabilities, and are able to stay open to customers in different time zones more easily.

Lead Generation and Appointment Setting
Inbound telemarketing is often used for lead generation and appointment setting. You can direct sales leads to call the telemarketing company directly to set up a sales appointment, or gather sales lead information when customers place calls for more information about your products or services.

Inbound call centers can be used for several purposes in addition to those mentioned above. Inbound call centers can assist with promotional contests (such as radio call-ins) can help collect survey or donation information, or for any other service you can think of that might benefit your business. It’s always a good idea to speak with at least a few different companies before making a decision about which company to choose.

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Have you ever known someone who could immediately make friends with anyone? You know they type. They can build instant rapport and it doesn’t matter about race, age, or gender. They can walk into a room and befriend everyone from a priest, a mechanic, and the CEO. Afterward you are scratching your head wondering…how did they do it?

In most cases it is because they have mastered several key skills. Sometimes it is something they learn naturally. For most people they have just spent the time improving their skills.

There are four basic personality styles that vary based on the type and amount of information needed to make a decision. Pragmatics and analyticals base decisions on facts and data while amiables and extroverts make decisions based on emotion and feelings. Pragmatics and Extroverts need just enough information to make a decision (and no more!) while analyticals and amiables just can’t get enough.

You can learn more about personality styles in my article Mastering the four personality styles.

Brandt Smith is a sales, marketing, public speaking, and professional development expert. Learn about achieving wealth and life balance through entrepreneurship at Wealth and Wisdom, where he is cofounder and senior editor. Their advice on wealth building, personal development, and life balance can help take you to the next level. You can also read more of his thoughts on his blog.

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There are thousands of forums on the web ranging from any subject imaginable. Forums are a collection of people interested in specific subject collaboration with one another. Forums even have top experts in those fields answering questions and offering advice at no cost. Forums allow for user interaction through question and answer boards. These boards have moderators to prevent spammers from ruining the forums goals.

Forums are becoming more popular every day as people want to communicate with one another via the web. Forums are a great place to find an answer to technical questions or get some expert advice. Larger forums receive thousands of visitors a day, bringing together a community of experts in a specific field or industry. Besides helping you find answers, forums can be a valuable tool for site promotion (search engine optimization), increasing traffic (search engine marketing), and proving that you really are an expert in a specific field (building credibility).

The more exposure you and your business receives, the better off your company will be in the long run. As more and more web users see your company they will be inclined to view your website and learn what you have to offer. This can ultimately lead to increased sales for your business and higher search engine rankings. You must remember that every customer has the potential to negatively impact your business with a negative rating or feedback, so be sure to treat each customer with the upmost respect and courtesy so they will recommend you to others.

Search Engine Optimization Benefits

Forums are a great way to get a new site indexed by the major search engines. Since the search engines require a listing fee and have extremely long waiting periods to be indexed in their results, forums make a great alternative. Forums can get a new site indexed in the search engines at no cost and in as little as 3 days. All you need to do is find a high traffic forum that is indexed frequently and place a link of your new site in a post or signature. Signatures are a place at the bottom of every post you make that is reserved for customized note, saying, or link. If you want to utilize the signature for Search Engine Optimization purposes then you want to find forums that do not have the No Follow tag and place a link to your website in the signature. You will get a one-way link to your site, which is very good. To make the link even more valuable, make sure you are posting in a forum related to your website and you have keyword rich anchor text in your signature.

I have compiled a list of some of the top forums that currently do not use the No Follow Tag. Posting in these forums will get you a back link to your website, which is very helpful for search engine optimization.

techsupportforum.com/
v7n.com/forums
webproworld.com/
http://forums.digitalpoint.com/
webhostingtalk.com
forum.mambo-foundation.org
simplemachines.org

Search Engine Marketing Benefits

Forums benefit Search Engine Marketing plans as you can easily market your company and build up positive feedback for yourself. There are hundreds of forums you can post in. You want to look for forums that are relevant to your industry. Do not sign up for comic book forums, when your company is selling medical equipment. Sign up for the comic book forum on your own time with another user name. You want to build up your company’s reputation through forums that are related to your line of business.

When you post frequently in forums you begin to build up a reputation for yourself. Building up a positive relationship with your fellow forums members can establish a positive feedback towards you and your business. As we all know in this Web 2.0 world where users can interact with one another it is imperative to have positive feedback. Even one bad complaint can have irreversible negative ramifications upon your business. To avoid this be respectful to each customer and treat them as you would expect to be treated.

Posting new threads and responding to questions posted by members can build up your reputation and make you an authoritative figure, assisting with your search engine marketing. Make sure your posts are relevant to the thread. Do not spam every thread trying to build up your reputation.

Forums display the number of posts a member made next to the user name and avatar. The more posts shown by you, the more respected you become. Members with certain amounts of posts receive badges given out by the forums. Basically, the more you post in the forum the higher badge, deemed as credibility, you will be awarded.

In essence, forums are a strong marketing place. Not only do forums benefit search engine optimization, but they also help with search engine marketing. Any webmaster should take place in some sort of forum posting, whether it be for building links or obtaining a positive reputation for your company, forums are imperative to a websites success.

About the Author:
Brandon Leibowitz is an expert search engine optimization and marketing consultant. For a complete list of do follow forums visit his website at http://www.SeoOptimizers.com. Read his SEO and SEM Blog at http://blog.seooptimizers.com

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Get BACK IN BLACK (BI-B) and back in business by gathering- and using knowledge of your lost business - lost trades. The 5 step program for sales managers and directors shows you exactly how. And you'll see what a difference it could make to your profits if you start to convert lost trades to future actual trades. For more information on Business Intelligence Systems handling lost business visit: http://www.lost-trade-systems.com or you might want to read a newly published book: The Lost-Trade System.

Step 1 - Decide on strategic use of using knowledge of lost trades to improve future performance. Making a smart strategic decision to change your workflow and your daily sales work starting by converting your lost trades to future won trades is now critical to the success of an organization; however the management of sales leads is often very haphazard. If you're spending a great deal of time and money acquiring sales leads only to fail to maximize on their potential. If you are losing countless deals and money you need to make a strategic decision and act now. And some of the most successful sales organizations in the financial sector have been doing exactly this for years.

Step 2 - Capture your lost trades (leads) effectively. Registering lost trades should be as natural as capturing an actual customer trade. Start capturing your lost trades in an Excel spreadsheet posted on the company intranet or by using a relational database and a web interface. About 75% of sales managers are using Excel spreadsheets - So Excel could be a core base for lost trades or enquiries that did not result in margin and revenue. Although using Excel spreadsheets should be a popular method for handling lost enquiries and storing this information, 68% of those who use it on a daily basis are unhappy with its performance. In order to move business forward, sales organizations should - on sight - find a solution to modernize and streamline their daily processes in a way. Believe me; the value of this lost trade database will only grow over time.

Step 3 - Start benchmarking your looses versus your actual trades. To drive business forward, retain customers and create sales, it is essential to understand what business you did not have - your lost trades - and compare it the business you did had, and visualizing long run loosing trends, using appropriate metrics. Using this ‘two ledger' approach will give sales reports detailed analysis of what needs to be done, this will allow you a detailed insight into the strengths and weaknesses of your teams performance, and to make informed business decisions. Ex: You will spot leaving customers before it happens

Step 4 - Create knowledge of lost business data to create new business. Use the information supplied by the graphs of long run losing trends to create knowledge about which of your customers are about to leave, which product are underperforming and which competitors are stealing your business to identify future areas to improve upon. Use this knowledge to take action to get back in black in step 5.

Step 5 - Take action daily based on your new knowledge to maximize your sales revenue and even reach for higher sales targets. It's easier to maximize existing opportunities if you have an accurate record of all enquiries from customers - Both your actual trades and your lost trades - You will in light the ‘dark side of the sales moon ‘and use these as sales leads that have reached a positive conclusion, retaining customers and cross-selling or up-selling. Manage these opportunities effectively using the right methodology and technology in your daily work in sales, and you'll see what a difference it could make to your profits.

About the Author:
Jesper Thorlund is an economist, BI advisor and systems developer. He has been working with business intelligence and data warehouse solutions for more than 12 years as a consultant in major financial and govermental institutions. He publishes and lectures on the strategic use of business intelligence and founded Lost Trade Systems - A BI Research Company, which specializes in bringing new insights and value to businesses by working methodically with lost trades. He co-authored the bestselling book Business Intelligence, From Strategy to Data Sources (2008), available as Business Analytics in English in the SAS Press Business Series, August 2009.

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Every time I turn on the news I feel like screaming. I am sick and tired of hearing about how bad the economy is. Unemployment is up and is only going to get worse. Banks are in trouble and going under. Real estate is a mess and there is no end in sight. Major corporations are going bankrupt - heck, even the big three automakers may go under.

I hear about how this is the next great depression. I hear about the collapse of the dollar, the collapse of the western world, and the end of society as we know it.

It Isn't As Bad As It Sounds
The sad part is that it isn't all that bad. Yes the economy stinks, but this is only when compared to the amazing boom we experienced in the last decade. Companies have been able to go after the low hanging fruit-heck, there was more lying on the ground than you could pick up!

Just because the ground isn't littered with business anymore doesn't mean that there isn't business out there. You just have to work for it. And the past decade of easy business means that most companies have not made the connections and built relationships. Now they pay the price.

And at the end of the day, now is the time where entrepreneurs can really shine.
No, I'm not crazy. Think about what a true entrepreneur does.

• He connects with his customer


• identifies his needs and problems


• then creates products and services to fill those needs or problems

In other words, he gets paid to solve problems

Now more than ever companies are in trouble. Your customer desperately needs you. No, he isn't spending indiscriminately. But if you solve his problem and help him survive (or thrive) in this downturn he will be your customer for life. And you solve your "slow business" problem at the same time. Only an entrepreneur can do this, and you finally have an advantage over larger companies.

Simple, but Hard to Do
This is a simple concept that is hard to do. I've written several articles that are aimed at this:

• Recessionproof your sales


• How to Thrive in a Recession


• How to Thrive in a Recession - Ignore the News


• How to Thrive in a Recession - It’s All About the Customer


• How to Thrive in a Recession - Working for Someone Else


Brandt Smith is a sales, marketing, public speaking, and professional development expert. Learn about achieving wealth and life balance through entrepreneurship at Wealth and Wisdom, where he is cofounder and senior editor. Their advice on wealth building, personal development, and life balance can help take you to the next level. You can also read more of his thoughts on his blog.

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Inventor Resource: Selling a new invention is a specialist activity. Nonetheless, there’s no reason why an inventor shouldn’t become involved in marketing. After all, the better an invention sells, the greater the business interest in future ideas.

Use this checklist to see whether your business or licensing company is using every means to sell your invention. Some sales techniques may be more suited to your invention than others, of course; but in marketing you have to look at every angle.

Please note that if you consider but reject some of the items on the checklist, ensure you have good reasons for the rejection.

Budget
There should be a marketing budget in place with accurate figures for each part of the marketing process. If you need help creating a marketing budget, consult an accountant.

Marketing budget in place.
Individual amounts within the budget approved.

Branding
Consider using a brand name for your invention. Brand names are useful marketing tools – look at the success of Virgin, for example. Brand names can create brand loyalty among customers and make the sale of future products easier.

Media Kit
It can be helpful to pass a media kit to any journalist who makes enquiries about your invention and company. The media kit can contain product details, your biography, company history, and even a product sample, if appropriate.

Market Research
Market research can tell you how successful your invention is likely to be, and if you need to make some changes.
Although market research essentially consists of asking questions and collating replies, it may be best to contract a specialist to do this. A good market research company knows who to target and exactly how to phrase questions.

Product Evaluation
Inventors and businesses sometimes neglect product evaluation. Evaluation tells you, however, how much your product will cost to produce, and how much you need to sell it for to cover additional costs and make a profit. In the marketing context, product evaluation can therefore help you decide how much money you can use for sales and promotion.

Public Relations
Public relations companies can launch and promote your invention to gain it maximum media and public exposure. It can be worth talking to PR companies to see what they can do for you.

Advertising Media
The nature of your invention may dictate the advertising media you employ. Consider advertising with the following.
TV, Radio, The Internet, Newspapers and magazines, Direct mail.

Product Placement
Product placement is particularly effective for general consumer goods, especially when linked to a brand name. Generally speaking, it involves placing your product in the public eye by sponsoring conferences, radio shows, TV programmes, and even films.
On TV dramas and films, your product may also appear in some camera shots.

Trade Fairs And Conferences
Running a stand at a trade fair or industry conference is a good way of promoting your invention, and networking with possible wholesalers, retailers, and consumers.

Abroad
Always consider the possibility of selling abroad. You need to address issues such as currency differences, export regulations, and local laws; nonetheless, the UK government can give expert advice. Contact the Department for Business, Enterprise and Regulatory Reform (BERR).

Focusing On The Benefits
Ensure that your advertising focuses on the benefits of your invention. The benefits are what potential buyers want to read about. They need to know what problems your invention solves, and what it can do to help them.

Advertising focuses on the benefits of the invention

Flexibility
Marketing, like other aspects of business, needs a flexible approach. If sales are poor, those responsible for marketing your invention must respond quickly and positively.

Everyone involved in marketing has a flexible approach

Offers
Consider using promotional offers for your invention. You don’t need to reduce the price – you can add something free of charge, for example. If you think a promotional offer is worth looking at, try testing it first with some market research.

Marketing Plan
A marketing plan focuses attention on how to sell your invention. It should also encompass every relevant point made on this checklist. Your local business advice centre may be able to give you assistance with creating a marketing plan if necessary.

Plan written
Plan regularly reviewed

Marketing Checklist: Will it Sell? [Inventor Resource]

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Article Contributed By Robbie Kellman Baxter

I'll admit it-I'm a Facebook junkie. I also have accounts on LinkedIn, Twitter, and my college and business school communities that I diligently keep current. But I love Facebook. I love playing WordTwist with my dad, my sister and my college friends. I love reading status updates and knowing who's organizing their sock drawer and who's inspired by Thomas Friedman's latest article. I love looking at photos of people's vacations and scanned images from camps and bar mitzvahs of the 80s.

I also believe that my time on Facebook is about more than just fun. It's actually a way of building deeper relationships with people in my professional community. People ask me all the time why I spend so much time on Facebook-and I tell them that it's good for business. Look at who's using it most-people just out of college and people on the cutting edge of technology-VCs, entrepreneurs, industry analysts. It's obvious that it is the way we will be communicating in the future. So you might as well figure it out now.

Below are the top reasons my professional colleagues are staying off Facebook-with my rebuttals.

1. It's a time-sink.

You can spend the whole day playing on Facebook. Some of my personal favorite time wasters include browsing the photo albums of acquaintances, clicking on the pages of friends-of-friends to learn about their interests, playing WordTwist, and watching funny videos. Robbie says: there are so many ways to waste time-you can waste time watching TV, or chatting on the phone-but that doesn't mean we give up TVs or phones. Treat Facebook the way you might treat any other type of connecting activities-phone, face-to-face etc. First, make sure you only participate in ways that are enjoyable for you. Second, be disciplined about how, and how much, time is spent on Facebook.

2. It infringes on my privacy.

This is a big concern with my colleagues. What if my boss saw that my status said that I was in a job interview, or was nursing a hangover? What if a prospective client saw the photos of a girls weekend-what happens in Vegas should stay in Vegas. Do I really want my grandma to know that I'm politically liberal? Certain status updates could lead to some uncomfortable conversations that never had to happen. Robbie says: Facebook has many ways to protect your privacy. You can limit your entire presence on Facebook, down to your name, to your network or just your personal friends. You can choose not to post comments or photos that might conflict with the image you choose to project. It should go without saying that posting "...hates her job" or "...is soooo wasted" should not be posted (or emailed for that matter) anywhere public.

3. It could be dangerous.

The privacy issue can go one step further into more dangerous territory. For example, there are probably dozens of scams that are based on information that is easily obtained on Facebook. We don't know exactly what those scams are, but it is easy to imagine unsavory activities that take advantage of having our contact information, photos of loved ones and all-too frequent status updates. With all the issues around identity theft-it just seems safer to avoid unnecessary publicity. Robbie says: it is interesting to note that the Facebook vanguard, both younger generations and the older VCs and business execs working in social media, seem comfortable keeping their entire profiles available to the public-maybe we are all a little overzealous about protecting our security on Facebook-given that we leave doors unlocked, hand our credit cards to teenaged shop clerks and our car keys to valets we don't know.

4. I prefer to stay in touch in other ways

A lot of great networkers have avoided participating in any of the social networks because, they say, they just don't need another channel to communicate. They prefer to get together in person, or on the phone, or stay current via email. They send long newsy holiday cards and host annual pool parties-so why do they need another way to keep in touch with the same crowd? Robbie says: everyone has their preferred way to communicate-if it is important to you to be connected, you need to respect the preferences of your friends and colleagues. In addition, Facebook is a really efficient way to reconnect with people from your past-it's quick and easy to search specific names, and you can find other friends by reviewing the friends of your friends. I've "found" some great old friends I haven't seen since junior high school on Facebook.

5. It doesn't help me professionally-it's just for fun, and I prefer to have fun in other ways.

I do not like to network, and do not see any value in Facebook. I can't see any professional results from Facebook. Robbie says: the value of networking goes well beyond work. If you accept that people help each other succeed professionally, and people are more likely to help those they know well, then Facebook is actually an efficient way to maintain and grow relationships with a broad group of friends and acquaintences across the globe. And knowing people's personal and professional lives gives you a level of intimacy that strengthens the bonds.

6. I don't want to know so much about other people, it's creepy.

I can go on Facebook and see my cousins chugging beers at college or in-hospital photos of my client hours after giving birth. A friend of mine was uncomfortable to stumble upon photos of her rabbi partying on a Saturday night. Even if people go to great lengths to keep their Facebook page private, they have little control over what other people post. For example, I know several psychologists who are invisible on Facebook to everyone but their close friends-and yet many of them are tagged in other people's photos. Robbie says: once you get on Facebook, you will find some people more interesting (or more creepy) than others. And you can decide whose profiles you want to follow more regularly and set preferences accordingly. Just as in real life there are people we can't get enough of and people we've already had enough of-on Facebook, it takes all kinds!

7. I like to keep my personal and professional lives separate.

I spend enough time and energy at work. I don't want to know about people's feuds, toddlers and household projects. If I cross the line with my boss or direct reports, the relationship might get too intimate in a weird way. Robbie says: Fair enough. If you don't want your colleagues to know you as a person, then you probably shouldn't be on Facebook. I can virtually guarantee that as soon as you set up your Facebook profile, your colleagues will try to friend you. There is really no polite way to ignore them-because ultimately, the only reason you can give is "I don't really consider you a friend...and FB is only for my friends". But why would you want to keep your colleagues from getting to know you? I know so many people who carefully avoided working with friends or crossing the "colleague" line with folks at work. Once it happens, people generally find that friends are great to work with. Friends have an extra incentive to cover your back, and help you succeed. The Great Places to Work Institute has found that the single most important factor in being a great place to work is having a "best friend" at the office. And, if you have friends at work, you'll never have to eat alone.

8. It's too hard!

I don't know how to post photos and don't have any idea how to come up with the clever status updates that everyone else seems to have time to do. Robbie says: My parents and in-laws are on Facebook, as are my teenage cousins. If you're smart enough to get online, you're smart enough to set up and use a Facebook profile. Trust me on this one.

9. My kids will think I'm spying on them.

Facebook is for the younger generation. It was started on a college campus and was designed for students. I will look ridiculous on Facebook, and embarrass my teenagers. Robbie says: It may be hard for the teen set to believe that adults are finding tremendous value in using Facebook, but it's true. As of February 2009, about 45% of all Facebook users were over 25, with the fastest growing demographic women over 55. And, by the way, seeing what your kids are doing on Facebook is an important part of parenting in today's world.

10. It might send the wrong message about me and my level of seriousness.

Facebook is an activity for people who share too much about themselves and aren't hard workers. Robbie says: some of the most intense people I know are on Facebook, including most Venture Capitalists and Tech Company executives. These people often are part of the vanguard of new technologies-the first people to use laptops, iPhones and other indispensible modern conveniences. Facebook isn't popular with all professional communities yet-but it soon will be-at least among the professional communities where relationships give you a competitive advantage.

Facebook has been a great way to build more relationships with clients and colleagues. By using Facebook, I'm also current on careers of old friends and colleagues-in some case leading to great professional conversations and partnerships. If you have relationships with people already, wouldn't it be nice to have an easy way to know what they're doing professionally and what's on their mind?

Take a chance. Establish a profile and connect with 10 friends who are already on Facebook. See if it is for you. If you don't try, you'll never know!

About the Author
Robbie Kellman Baxter (rbaxter at peninsulastrategies dot com) is president of Peninsula Strategies, a consulting firm that helps technology companies analyze market opportunities and risks. She has worked with industry leaders like Netflix, Yahoo! and Oracle, as well as dozens of venture-backed startups. A popular speaker on market strategy, social networking and entrepreneurship, Robbie has been quoted in the New York Times, eCommerce Times and SF Examiner. Learn more at http://www.peninsulastrategies.com

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If you’re starting a business right now, marketing can be one of the first efforts to take a hit. After all, why should you market products aggressively to customers who aren’t ready to spend?

Cutting back on marketing efforts right now is actually a pretty risky move- studies show that companies who increased or maintained marketing budgets during lean times are rewarded with more sales as the economy begins to pick back up. According to McGraw-Hill research, companies who increased or did not change marketing budgets during the ’81-’82 recession saw significantly higher sales growth within five years- over twice as much as those companies that chose to cut back.

So how do you design and implement an online interactive marketing strategy on a shoestring budget? What can you save on when contracting for services? Here’s a quick primer on choosing an online marketing company and forming the contract you want- at a price that’s within your budget.

Evaluate your requirements.
Do you already employ online marketing strategies such as email blasts, customer follow-up emails, or search optimization strategies? If you’re already working with an online marketing firm and are unhappy with the services you’re receiving, the price you’re paying, or both, figure out exactly what you need before you switch or begin to negotiate. Do you want to build relationships, increase brand visibility among certain customer groups, or stay in touch with existing clients? Evaluate your needs before choosing- or choosing to stay with- a company: List the services you want and how much you’re willing to pay.

Re-negotiate.
If your current online marketing firm is meeting your needs, you can still negotiate on price. Most of the time, this means contracting for additional services or a longer term- a better deal in the long run if you’re working with a reputable company. You may be able to get discounted services simply by asking, especially if your contract is about to expire. Trying to re-negotiate your existing contract- if you have one- is a step you should take before looking for a new provider.

Use smart bargaining tactics.
If you’ve narrowed down the field of providers to a few worthy contenders, try to negotiate with each to get the best deal for services. Most vendors are a bit more flexible and open to bargaining near the end of the month or the end of a sales quarter. You can ask for more services, an extended agreement, a payment plan, or any other compromise that reduces your out-of-pocket-cost. Up-front payments (retainers) are usually not negotiable- most vendors will require some monetary outlay before beginning work.

Get a written estimate or service quote.
These usually serve as previews for the final contract. It should be specific, but not too specific- it can be a good idea to split projects into phases if you’re using several different strategies. You should have access to all necessary information (graphics, advertising agreements, affiliate information) in the event that you ever decide to use a different company for later efforts. Make sure that you compare several different service quotes to get an idea of the “going rate” for services- this places you in a better position to negotiate.

Make sure you can track efforts.
Make sure you know how results are tracked. Will you be able to monitor key information (web traffic, conversions, etc.) yourself? Make sure you know how results of the marketing strategy will be measured.

Online marketing is one of the most effective methods of sales generation. Make sure you shop around for a company, compare price quotes, and ask for references. A good firm won’t ever “guarantee” a certain search engine result or output, but will be able to accurately track the results of their efforts. Spending on marketing is effectively investing in future sales- make sure you invest wisely.

Merrin Muxlow is a writer, yoga instructor, and law student based in San Diego, California. She writes extensively for Resource Nation, a company that provides resources for business owners, and is a frequent contributor to several sites and programs that offer tools for entrepreneurs, including Dell and BizEquity.

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Article Contributed by Guy Kingston

The Amazon website is a master class in the dark arts of selling.

However, be warned, like the other Amazon, it is a dangerous place to be: those who go there thinking they are in control, and that they are there to observe and possibly exploit it, end up being trapped by it.

What follows is the confession of an Amazon-addict – but one sufficiently skilled in the dark arts himself to know what is being done to him, and to admire it, even as it is being done.
To begin with, Amazon provides a neat illustration of the difference between Marketing and Selling.

Marketing is everything that Amazon does to get you to visit their website – advertising, banners on other websites, links, direct e-mailing, and so on.

Selling is everything that Amazon does to get you to part with your money once you are there.
Amazon owes much of its success to its ability to lead a customer, who came with only a specific product in mind, on to other purchases. This is, of course, the equivalent of a shop display that tempts someone who came out with a definite shopping list to consider buying items he never imagined.

Having no shop window beyond a home page, Amazon makes the most of it by using affinity marketing.

In the case of a returning customer, this means Amazon try to customise his home page by plastering it with products that have been bought by other customers who have also bought things he has bought in the past.

Where nothing about a customer is known, Amazon try the scatter shot approach and fill the home page with the most popular items in general.

However, on the pages relating to specific products, Amazon zero in on the individual customer again, by references to other items in the form of “those who looked at/bought this item also looked at/bought X, Y, and Z” – with an easy one-click link to each.

Of course, one imagines that in about 99% of cases those links are ignored – but the other 1% is where Amazon makes its money.

This manipulation could be scary, but Amazon counters that by encouraging the customer to feel he is in control. The customer is invited to treat Amazon as a personal space, like a “social networking” site.

He can post a profile, rate and review products on-line, make lists, and join discussion groups. He is even made to feel part of a “community”.

The whole point is to give him the impression of a safe environment – so that he keeps coming back.

However, while it is a necessary first step for the customer to keep coming back to the website, it is not enough: the whole point is not for him to keep looking but to actually buy.

Here is the real genius of the Amazon system: they make it very, very easy to buy.
If buying each item involved filling out a form on-line, Amazon would never have survived. Amazon owes its survival and its success to the unsung Einstein of Selling who invented “One-Click ordering”.

It is so easy that it becomes addictive. It makes no difference to the sale of an item a customer really came to buy in the first place – he would have bought that anyway – but its effect is devastating when combined with affinity marketing: the customer who came to buy X decides he might was well buy Y and Z while he is there – because it takes only two more clicks of a mouse.

If any further encouragement were needed to get the customer to make those extra clicks, Amazon is the master of “artificial scarcity”: stating that only a limited number of items are left in stock can panic a customer into an immediate one-click decision to buy, rather than risk postponing until none are left.

Finally, if all this sounds frighteningly cynical, it must be said in Amazon’s favour that its after-sales service is usually – emphasis on “usually” – very good. However, this too is good salesmanship: Amazon’s strategy is not to sell to a customer once but to sell to him again and again until he becomes an income-producing asset over the years. Amazon is one of the minority of businesses who understand the great truth that keeping a customer is as important as attracting him in the first place, and that the art of selling is not selling once but selling for life.

About the Author:
Guy Kingston produces and presents the Mind Your Own Business podcast, offering free business advice to entrepreneurs and business owners. As well as audio podcasts there are more articles like this, compelling videos and a must-read blog. All at www.myobpod.com or you can network and join in discussions on the MYOB Facebook group.

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One way to gain recognition for your community and build visibility for your business is by earning business awards. Many are self-nominated and fairly easy to apply for. Here’s a quick guide to a few of the best business awards for 2009:

Businesses that have helped jump start our economy by maintaining growth over the past three years are eligible for the Inc. Magazine 500/5000 award. Winners are invited to attend the nationally recognized Inc. 500/5000 conference, and are featured in future magazine and online stories. This award is a great chance to gain visibility for your company and to represent your community- past winners have included social mission companies, tech startups, and beauty product lines- companies in all industries with over $2m in sales for 2008 are encouraged to apply.

For those still working on breaking the $1m mark, the Make Mine a Million $ Business contest, sponsored by Count Me In, is a great way to gain the support you need to meet this benchmark. The contest operates as a “race” to the $1m sales mark, and most participants see sales increase at least 40% over the duration of the competition. The M3 race is open to women owned businesses in one of 15 categories.

Businesses already on the fast track to earn $1m- those with $500,000 or more in sales for 2008, are eligible to enter the Entrepreneur Magazine Small Business Contest. Similar to the 500/5000 conferenceInc. contest, businesses are featured in a future magazine issue or online story. Entrants are also featured on the contest website- a great way to increase visibility for your business even if you aren’t chosen as a winner.

The Ernst and Young Entrepreneur of the Year award is given annually by international accounting and consulting firm Ernst and Young. Award recipients may attend special conferences and are invited into a network of past winners and prestigious entrepreneurs. The award is internationally recognized as a great achievement- check out the website and contest rules for more details.

If you don’t have the time for a lengthy application, or don’t have the sales revenue to qualify for one of the larger contests, consider Business.com’s “What Works for Business” contest. Applicants write a quick essay about a challenge they’ve overcome. Any small business owner that has overhauled their website design implemented a new online marketing strategy knows that the small things can sometimes be the toughest to take on- here’s your chance to let other entrepreneurs learn from your success. Prizes for the top essay are awarded monthly.

Finally, Ideablob.com allows you to test out business ideas for the chance to win a $10,000 award. Award money goes toward the costs of implementing the idea- if you need to purchase inventory, equipment (such as a credit card terminal) or business software to get your business off the ground, here’s a great place to get started. Awards are given monthly, and are determined by votes from members of the site’s online community.

Whether you’re a brand-new business or a seasoned business owner, there’s a contest out there for you. Most of the above have spring deadlines, so get going- apply for the award you deserve. Good luck!

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Article Contributed by Paul Rakovich

There are two paths that you can take when it comes to managing your pay-per-click advertising campaign online. You can learn it yourself and make Google's stock rise higher while you figure out the learning curve, then spend a lot of time keeping it running smoothly. Or, you can hire a professional pay-per-click firm to handle it for you.

I did both.

See, I know the position you're in right now. I've been there. I've hired and fired 2 pay-per-click management companies. I was forced to learn on my own and spend tens of thousands of dollars.

My Experiences with Outsourcing My Pay-Per-Click Needs

The first pay-per-click management company that I hired kept raising my budget and jacking up my costs-per-click. Yet, I wasn't getting any conversions!

So I decided to fire that PPC firm and manage my own pay-per-click campaigns. I studied under the top gurus like Perry Marshall. I bought all the ebooks and coaching programs. And, I spent more than $10,000.00 figuring everything out on my own until I grew a no name business into $50k per month in sales all from pay-per-click advertising.

But, I worked day and night on my pay-per-click campaigns. I spent a ton of time, money and effort on it. I couldn't handle it anymore so I hired another pay-per-click firm to take over the accounts again. They did a nice job and are still around today, but I saw some holes in their approach.

Now, I don't want you to make the same mistakes I did. I want to help you choose a pay-per-click management company that's actually going to help you turn clicks into clients.

Here are 7 Questions You Need to Ask Before You Hire a Pay-Per-Click Management Company:

1. This is going to piss people off: How many accounts does an account manager handle? Just because you have a "dedicated" account manager doesn't mean he/she isn't dedicated to 50 other accounts. This is not uncommon in some of the larger pay-per-click firms out there. If they work 40 hours per week that's less than 1 hour/week they are spending on your account, provided they do nothing but work on accounts every minute of the day.

2. Can I peek in and have access to my Google & Yahoo accounts? There's a new breed of PPC management that keeps everything secret. They are basically buying a click for $1.00 then charging you an undisclosed markup on the click. That's why their setup & management fees are low. They're making money on marking up your clicks.

3. What constitutes an improvement? You need to put in your order with the pay-per-click firm just like you would order a steak medium rare with a side of truffle fries to a waiter. Don't be afraid to ask for help and don't be afraid to speak up. For example: I want to increase sales while keeping my cost-per-sale under $50.

4. Do you track phone calls? If you are doing any part of the business offline then your pay-per-click management company should offer a way to track where your calls are coming from. Tracking calls back to specific keywords helps eliminate waste and will reveal high response terms you'll want to dominate.

5. What are your prices? Now, don't be cheap. There is no such thing as a Mercedes Benz for Honda prices. I'll admit some people don't need the Mercedes, but if you are spending $2,000/month or more, chances are you at least need a certified, pre-owned BMW.

6. What is your experience? I'm all for giving the new guy a try. I was the new guy at one point. Nothing, I repeat nothing can replace experience. Experience comes from long hours of hard work. There are no magic formulas. Good solid basics and some creativity will always win in the end.

7. Will you involve me in the project? No one knows your business as well as you. Get specific on how often you'll meet to review the results and plan next steps. A good pay-per-click firm will welcome your input. It is invaluable.

Now, it's up to you. But, if you fail to ask the above questions, then you're risking hiring and firing new pay-per-click management companies when things go south or spending tens of thousands of dollars learning how to do it yourself like I did. Learn from my pay-per-click outsourcing experiences.

About the Author
Pay-Per-Click Expert Paul Rakovich grew a no-named business selling Tony Robbins CDs to doing $50,000.00 per month in sales with PPC advertising. Today, he manages PPC campaigns for plastic surgeons, dermatologists, clothing companies, dentists, lawyers, Internet marketers, a famous copywriter and more! Now get his FREE 5 PPC Fixes That Could Save You Thousands at http://www.clicksandclients.com & learn how to turn your clicks into paying clients.

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Article Contributed by Guy Kingston

Here is a truly horrifying thought: there is actually a specialist graduate degree of Master of Marketing Research, with the post-nominal letters MMR.

Nor is this a gimmick or a cash-cow for one of those otherwise unknown “universities” that offer to send you a degree in return for your “lifetime experience” and a large fee.

No, this is a proper degree offered by over a dozen serious universities, mainly in the USA.

You wonder what sort of eager young scholar, with all the mind-broadening opportunities of a university education spread before them, would choose to dedicate one or two of the most fertile years of their life to such a narrow subject.

Of course, if anyone developed a scientific system that enabled them to predict market responses with a high degree of accuracy, it would be worth the effort. It would open the doors to success not only in business but almost every other aspect of life. The world would belong to the market researchers. Not only a year or two but a decade or two would be well spent in its study.

Indeed, some of the finest minds in academia have been attracted, both by the cross-disciplinary intellectual challenges and by the potential rewards, to the study of customer behaviour.

It is a favourite subject at the Royal Swedish Academy of Sciences, who dole out the Nobel Prizes for Economics. Several Laureates, like Professor Daniel McFadden of UC Berkeley, who won the Prize for his theories on “choice modelling”, have specialised in aspects of econometrics which, whether or not they liked to put it this way, provided a theoretical basis for market research.

There is only one drawback to all this formidable academic output: it is useless.

The test of the validity of any scientific theory is not only how well it explains the past but how well it predicts the future.

If these academic theories of consumer choice were of any use, they should be able to provide models to predict future consumer choice.

We cannot help noticing the absence of such a model in the business world.

If such a model existed, Professor McFadden and his ilk would be very wealthy. While some do indeed make a tidy sum from consultancy, it is difficult to see how their clients are better off for their services.

For the bottom line on market research is that all the greatest failures in marketing history have been preceded by intensive market research using the most advanced specialist techniques available.

This is because big failures can only come from big product launches, and big product launches can only come from big corporations, because only they can afford big products and big launches. The big corporations usually spend lavishly on market research before the launch. This is not because they really believe the market research but so that the junior executives can cover themselves with the senior executives, the marketing managers with the general managers, the management with the directors, and the board with their shareholders.

Then, if something goes wrong, everyone can say, “Well, it is not my fault – I employed the most respected market researchers, who used the very latest methods, and they told me everything was going to be fine, so how was I to know?”

This means that every big product launch has been approved by advanced market research – and since a lot of big product launches end in failure, all these failures have been endorsed by market research.

Perhaps the great problem with market research is conceptual. It puts a great deal of thought and analysis into studying consumer decisions, but consumers put very little thought or analysis into their decisions.

This is why the focus group is a bad idea: it gets potential customers to spend an hour talking about decisions they would usually make in a second. This is artificial as a method and so any conclusions it reaches will be equally artificial.

As ever, wisdom is found not in academia but in The Simpsons. When Homer’s millionaire brother asks him to design the car that average Americans like him would want to buy, Homer puts in every fantasy element he can imagine and ends up designing a monstrosity that no one would want to buy.

In fact, Homer’s car is curiously reminiscent of one that was designed in response to a great deal of market research into what the public “really wanted”... the Ford Edsel.

About the Author
Guy Kingston produces and presents the Mind Your Own Business podcast, offering free business advice to entrepreneurs and business owners. As well as audio podcasts there are more articles like this, compelling videos and a must-read blog. All at www.myobpod.com or you can network and join in discussions on the MYOB Facebook group.

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Article Contributed by by David Gruttadaurio

One of the most reasonable approaches to surviving an economic downturn is to slash all unnecessary business expenses.

In their panic to save money, wild-eyed and frothy-mouthed entrepreneurs begin looking suspiciously at their marketing plans. On the surface, advertising cutbacks would seem to be a logical choice.

Why Entrepreneurs Make the Mistake of Cutting Their Marketing Budgets

If you have taken a close look at the magazines that arrive in your mailbox every month, you may have noticed they've been down-sized... and it wasn't the publisher's idea.

Advertisers are running for hills in droves as they pull back and slash their marketing budgets - in many cases by half. The result is formerly burgeoning magazines that are now a shadow of their former selves.

It's a tempting… but very dangerous strategy. Especially when you consider that your company thrives on both client retention and new growth to survive.

To stay out of economic harms way, you need to keep your marketing momentum at full throttle even during a recession. And now is the BEST time since your competitors are hiding from potential customers. Your marketing will really stand out even more!

But, if you think that "hunkering down" through an economic storm is the way for your business to survive a recession...

Here Are the Top 10 Sure-Fire Ways to Kill Your Small Business

1. STOP MARKETING and pretend everybody knows who you are and what you have to sell.

2. STOP MARKETING and fantasize that you have more important worries than promoting your business.

3. STOP MARKETING and make believe your customers won't notice that you discontinued your monthly client newsletter.

4. STOP MARKETING and keep telling yourself that your customers would never abandon you.

5. STOP MARKETING and ignore the potential new clients that would buy your products or services if they were contacted by you.

6. STOP MARKETING and stop thinking about your competitors and the fact they want your customers.

7. STOP MARKETING and keep telling yourself it costs too much to market.

8. STOP MARKETING and disregard the fact that marketing is not a business expense but an investment.

9. STOP MARKETING and make-believe your established customers don't need to be reminded that you appreciate their business.

10. STOP MARKETING and forget that now is the best time to market since all of the idiots are cutting back on doing it.

Certainly the choice is yours. You can follow the above practices and drive your business into the ground. It's up to you. But do you really want to bury your business forever?

If the answer is 'no'…

Here Are 3 Reasons Why You Should Relentlessly Market Your Business Today:

* Prove to your clients that you really do value and appreciate them – market to them using a print newsletter.

* Show your customers that you are a successful entrepreneur willing to invest in your relationship with them – send a monthly print newsletter.

* Instill trust, credibility and confidence in you and your company as well as your service or product – publish a customer newsletter.

The Bottom Line

If asked to list their company's most valuable assets, many would include buildings, equipment, inventory and accounts receivables.

Very few would even think to include their customers.

Your clients are the most valuable asset you have. When you use attentive, relationship-building marketing strategies like distributing a print newsletter, you create a bond that will allow you to weather any type of economic environment.

About the Author

When Print Newsletter Marketing Expert David Gruttadaurio discovered the power of consistently writing and distributing print newsletters to attract and retain clients, he instantly tripled the sales of his cleaning business. Now, David is revealing his bullet-proof plan to survive this new, emerging economy with his Profit Exploding Newsletter Secrets Report at: http://www.NewslettersMadeForYou.com

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Article Contributed by Greg Gaskill

Social networking was once the domain of people looking for friendship on the internet, but savvy businesses have also begun to realize the value of linking up with others through the wide variety of networks that are springing up almost daily. They have learned to enjoy the ease with which they can keep in touch with clients, suppliers, and a host of others. In fact, there are now sites that cater specifically to businesses. Social networking benefits to business are many; here are just a few, and how they can help you.

Why Social Networking?

When you develop a page on a social networking site, you are setting yourself up to connect with everyone else who has signed up on that service. So if you sign up on a service with millions of members, you are instantly able to connect with that many new people. Although you would not generally be able to send out a global email--that would be spam--you could search for those who are interested in your product or service. In other words, you could do a targeted search for your perfect customer or supplier.

Which Networks are Best for Businesses?

Although the ever-popular services like Myspace and Facebook have quite a few businesses with well-developed pages, they are mostly for social contacts, artists, social causes, and bands. Those who want more professional connections often turn to LinkedIn, Tribe, and Ryze.

These services will work best for those who create the most complete and targeted online identity. For instance, if you are a professional freelance editor but have a page full of information about your accomplished children, you may miss a lot of opportunity. Of course you are proud of your children, but they probably will not get you gigs. So stick to business.

One of the ways to make the most of your social networking page is to hire an online marketing company to create and maintain it. That way it stays professional, up to date, and has enough of the right material on it to make an impact and improve your search engine rankings.

How Do Business Social Networking Sites Improve Search Engine Rankings?

One way is that you can choose your own URL. With some services you start out with one their system gives you, then you enter your own. If you enter your business name, you have increased your internet exposure--the search engine spiders will find you more easily. Important tip: Make sure you link up to your company home page; backlinks count in search engine rankings. If you have multiple pages, provide a link to your company's page in each one.

This brings up the idea of multiple pages. Some services allow you to have multiple hubs, but some do not. Social networking benefits to business are best when you find a way to use more than one page, so it might benefit you to use multiple email addresses so you can have more than one page with the same service. Then link them together. Having multiple pages will increase your exposure on the internet.

You can also use your blog space to provide informative articles to your contacts--make sure the article bears your business name and uses keywords related to your business. This is called SEO, or Search Engine Optimization, and you will rise in the rankings when potential customers use your exact keyword phrases as a search term. Again, an online marketing company will know the best keywords to use and will have professional writers available to perform this optimization.

Social networking benefits to business are enormous, and a business that takes advantage of this tool will see better exposure often in the same day they create the page! These days, to ignore social networking is to do so at your own peril.

Article Contributed by Greg Gaskill

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Article Contributed by Mark Sneider

Whether an insurance agency, manufacturing firm, a law firm, or some other professional services organization, if you are like most other professional services organizations, your team may not be too well equipped to do what you need to do best to generate lifeblood leads.

Simply having your sales team drum up leads when they're trying to manage existing clients or in the throws of presenting to new ones, or - let's be honest here - relying on you, the president or principal to do it when you have to focus on managing the business - isn't going to be the most effective or most efficient way to manage the lead generation process. And, do you really want to it anyway?

But if you choose to do so internally, likely how you've always done it and most of your competitors do so, here's five best practices that make for successful lead generation programs - elements we've found at LeadArchitects: five critical steps central to building solid pipelines of new business opportunities for the organizations we represent.

1. Be Marketing Centric
Before you hand over the reigns to just anybody, establish a clear, concise, and well differentiated message for your "brand". Without it, what will the prospect say when asked "Why should I consider you?"

I've learned from years of interviewing heads of organizations that most don't know how to look at their business objectively when it comes to marketing and positioning. For example, consider this professional service: advertising agency principals (folks you think would "get it") will more often than not say the same things when asked what makes them different. I recently presented to a group of agency executives and 15 out of 16 gave virtually the exact same answer when asked for their elevator pitch.

Before any prospecting is done by LeadArchitects on behalf of our clients, we develop what we call a "Brand Story" or communications strategy that highlights the firm's reasons to believe (RTBs) that define what really makes a firm different. That differentiation could be expertise, process, insights, or some other dimension - or a combination of a number of these. The key is being objective, or bringing in a group that can take an objective look at your world.

Once you create this communications strategy, carry it throughout every touch point: letter copy, advertising, public relations, key talking points for your new business manager, and certainly the web copy. One must be able to see the big picture and navigate through the changes needed to ensure consistency in marketing communications.

2. Be Consistent
Asking sales people to sell, and manage accounts, and generate leads, and, and, and will not prove successful to the organization. We've also consistently found that having the principal or the president act as part time lead generator will only lead to less than part time success.

If you put a program together to generate leads, you need to make certain that there are no breaks in the action, because the lead generation "game" is as much an aperture marketing game as it is a positioning and process and skill set game. Maintaining consistency of reach-out is critical. Today your prospect may be fine with their existing service, however tomorrow they may have an issue or a problem that their current partner or law firm or accountant isn't doing a good job of fixing - you need to be there.

3. Be Relevant
The last thing you want to do is simply pound on doors in the hopes of one opening up - doing so makes you look less than strategic. You don't look like a good potential partner, and you don't look like you understand your prospect's business. Being relevant takes time and focus - the kind of focus a well-organized, strategic group can bring to the effort.

For example, before any call is made into any prospect, the new business manager at LeadArchitects conducts news searches on the prospect, checks the website for press releases, and scours the category's e-publications for a nugget of an insight they can bring to the table. This way, you exhibit empathy and understanding when you connect and are better able to "bridge" the prospect's situation back to challenges you yourself have solved for your own clients. Prospects appreciate this - they like to be heard, not to be told.

4. Be Particular
The problem with many prospecting efforts is they are more about numbers and not about the quality of the engagement. As the manager of a lead generator, you need to establish clear and measurable qualifying criteria upfront.

There are different points at which qualification can occur: when the list is built; when the list is cleaned; and when the prospecting begins. The key is making sure your person or your firm has a clear handle on what the qualifiers are, and stands up to deliver them.

For illustration, we build lists for 90 percent of our client programs. When building lists, we can screen for prospect size (e.g. revenue, employees, etc.) type, location. When we clean the list before it's used, we can qualify for things like decision maker status, or insights relative to the nature of the business. And when the work really begins and we start prospecting, we can dial it down to a more granular level and glean information on virtually any dimension, so long as the prospect is willing to share it, of course.

One step we take that should be a step that any organization takes even if they manage the prospecting inside, is to conduct an open assessment after the first meetings to ensure that what's being delivered is on par with expectations. If it isn't, clearly define the deficiencies and put the plan in place to correct it so you maximize the productivity of the program.

5. Be a Value-Added Partner
The best long-term partner is one who goes beyond the task at hand and brings new thinking, new processes, and new ways of doing things to the table for your client. While hackneyed and overused it rings true when done properly: in the end, if you can be a real value-added partner, your clients will be more forgiving when things are going just right and more likely to keep you on board, longer.

The same holds true when you reach out to your prospects. Not only is it important to reach out with relevancy, it is critical to show that you understand your prospect's situation. Show that you want to help the prospect by sharing news, ideas, suggestions with them to help their business. At LeadArchitects, we continually reach out to prospects on behalf of our clients with interesting industry news, updates on trends, or insights about competitors - all with the goal of suggesting we're there to partner.

Bottom Line
There is a lot you need to consider if you're going to build an effective lead generation program internally. Software, people, lists, branding, follow up, and on and on. It's not as simple as picking up the phone and dialing for dollars. If you want to do it, at least do it properly - but you know you don't want to do it.

Remember, also, to look at lead generation from a big picture standpoint. If you're a law firm, you got into the business of helping manage your client's well being. If you're an accountant, you got into the business to manage client's taxes, or if you're in the manufacturing business, you got into to the business to build, create, and sell - not generate leads. In the end, you're probably best off keeping overhead low by not trying to build up a sophisticated infrastructure to manage a process that can feed quality leads, better position your firm in the marketplace, and keep you looking like the real value-added partner you are.

About the Author
Mark Sneider is the president of LeadArchitects, an outsourced lead generation and sales firm. Prior to LeadArchitects, Mark spent ten years working for two top tier packaged goods companies, and ten years on the marketing services side of the business. He started his career at DDB Needham in Chicago. Mark is a graduate of Northwestern's Kellogg Graduate School of Business with a major in Marketing and Economics. He can be reached at msneider@leadarchitects.com.

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This is a very creative video conveying on a very strong theme of "Think Family". An effective video can convey the message you intended across to your customers in just 3 minutes. Therefore, an effective sales pitch can be done within this timeframe to capture your target customers!

And best of all, these videos can be uploaded onto many social sites such as Facebook, Youtube etc. At almost zero cost!

Viral marketing would come into play if such a video is picked up by many other "onliners" and would create a buzz through the word of mouths by the many.

Most importantly, a creative idea to market your business is can set you apart from your competitors!

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Making the decision to sell a business is an extremely important one but many business owners do not realize just how important it is until it is their business. It is absolutely imperative that you take the time to consider your options before making a decision, regardless of whether you built the business from nothing or bought into it and made it your own. There are plenty of factors to consider but if you decide to sell your business, you should do your research before marketing your business for sale.

There are several tips that could help you when selling your business, and ten of them are outlined below. This information is essential so make sure that you adhere to the following points:

1. Plan Your Exit Strategy – Experts agree that you should always plan ahead when you want to sell the business, and begin to prepare at least three years in advance where possible. This allows you to prepare for the handover, both personally and regarding the business for sale. It will allow you to maximize profit and get your paperwork in order.

2. Prepare The Business – If you want to get a higher price when selling your business, you need to make sure that it is well prepared. Any outstanding issues should be solved, new policies and strategies implemented, and fulfilling training will get you up to 10% more on your business than would otherwise be possible.

3. Disregard Your Own Valuation – You are emotionally involved in your business so any price expectations you place on it would be emotionally affected. As such, you are likely to over inflate the price and no buyer will want to know how much you believe your business is worth. The only valuation that matters is that of a valuation specialist or qualified appraiser.

4. Protect Yourself – Have your attorney draw up a confidentiality agreement with no possible loopholes before you make any disclosures pertaining to the business. This will protect your business no matter what and ensure that you are not stung if any sale falls through.

5. Inform Your Shareholders – Shareholders and other individuals with an interest in the business, such as board members, could actually stop any sale of your business going through. Advising them in advance and taking steps to ensure that their influence is ultimately muted is essential. Failing to do so may leave you with your business in your name along with a huge bill for costs incurred by brokers, accountants, and attorneys.

6. Prepare Your Conditions – Many business owners wait until a bid is made on their businesses before preparing their own terms and this can hold up a potential sale. It may even be the cause for a sale falling through. Preparing your written terms and conditions before you put your business on the market will inform buyers before they place a bid. You will then be able to negotiate.

7. Consider Your Retirement – Selling a business may only be the start of your retirement but it could lead to problems in your personal life. You need to consider what you will do following the sale of your business for your own peace of mind and general health. Do not neglect this point. Although it may not sound important now, it will be following the sale.

8. Do Not Give Priority To Price – You should never look at the sale of your business in immediate financial terms. The bids offered may be distinguished as the highest monetary bid and the lower ones, but accepting the former may mean you lose out. Lower bids may have clauses by which you earn a percentage of profits for so many years or even retain shares, As such, the cash amount should be placed behind the content of the bid terms when you consider them.

9. Full Disclosure – No matter what the weaknesses are for your business, you should always make a full disclosure, including warranties, about the state of your business. Be sure to include “to the best of your knowledge” in your contracts, and qualify all disclosure made so you and your buyer know exactly where you stand.

10. Choose The Deal – Approving a deal structure is of paramount importance when selling your business. You need to ensure that you are completely happy with every aspect of the deal. For example, you may want to retain a certain aspect of technology from your business for your future interests so this should be qualified in the terms. You may also wish to keep certain business interests out of the sale. Whatever your decision, you should always act in your own best interests so only offer the deal that you feel comfortable with.

About the Author:

GlobalBX provides a FREE business for sale exchange connecting business buyers, sellers and lenders. Search over 32,000 businesses for sale and franchise opportunities. Sell a business for free with no listing fees and zero commissions. We have all the top franchises as well as franchise resales. Find franchise reviews and get free franchise information. You can also contact over 300 lenders directly and get a business loan.

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Marketing to Women Online: There is a consistent mantra among marketers right now - do more with less.

Marketing budgets are being slashed, or are simply non-existent. Yet, even with anemic budgets, marketers are still expected to deliver results.

Email is one of the cheapest ways to drive sales. And, according to Marketing Sherpa, people are still reading their email.

I attended Marketing Sherpa's Email Summit this last week. Here are some of the top learnings I took away:

5 must-do's - Don't share subscriber's email address with others

- Offer special pricing for email subscribers

- Allow subscribers to customize frequency

- Allow subscribers to customize information they receive from you

- Give subscribers a first look at new products

Segment your list - "Batch and blast" emails are going the way of the dinosaur. Segment your list and customize messaging and offers for each segment. The more relevant you make those customized emails, the higher the response you'll get. (examples of segments: gender, frequency of purchase, amount of activity, area of interest, etc.)

Test and test some more - Test subject lines, content, calls to action, conversion rates. Your gut is often wrong. By testing to see what gets the highest response you can dramatically increase your results.

Scrub your list - get rid of invalid email addresses, inactive addresses and other dead-weight that's hurting your delivery, your response rates and your reputation.

Bottom line - it's all about being relevant to your audience.

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America's Best Companies by Charles Cooper: Your business lives or dies on your sales and often that rides on the success of the sales call. The more of those that end in a handshake and a signature, the better your bottom line becomes. There is, however, no sure-fire method of scoring a sale each and every time. You can, however, shift the odds in your favor (or at least more in your favor) by planning for the sales call.

Mary Donato, president of Applied Principles and associate director of the Institute for the Study of Business Markets, writing for Sales and Marketing Management Magazine has looked into the issue of pre-sales call planning and has come up with several steps to follow to give you and your sales staff the best chance to succeed.

1. Decide what you want the client to decide or agree to once the meeting is over. How will you get them to agree to move on to the next step? What will you recommend at the end of the meeting?

2. What does the client have to believe about you, your company, your solution to move on to the next step? During your first meeting, the client needs to do most of the talking and you need to be an active listener. But you will need to ensure they believe you can be an appropriate provider to them.

3. What are key things that you want to know about the client? Ensure that you get a list of the client's issues and know the most important items on that list. Research their company, don't ask questions that are already answered on their website, but do ask thought-provoking, educated questions based on what you learn.

4. What are the potential objections? How will you respond? You should have a list of the common objections along with the appropriate responses. This can help you determine if your solution is a fit to the client's problems or not.

5. Create an agenda for the meeting. Having an agenda provides meeting objectives to all involved. This is useful since decision-makers usually want someone who won't waste their time and respecting their time (and yours) is key to building a successful business relationship.

6. Prior to the meeting, email the client with the agenda and the purpose of the call. Ask them if they have other objectives they would like to accomplish during the conversation and give them a chance to bring other, critical people into the meeting, or suggest others who you would like to include.

Planning is not fool-proof, and you may find that your plan needs to change on the fly once the meeting is underway, so be flexible. However, it is still your best roadmap to take you from that initial handshake to where you want to be—a sale.

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Article Contributed by David Gruttadaurio

What would happen if you increased referrals by 20%, 40% or even 100% or more?

What would your business be like?

Could you expand your company?

Could you increase your rates?

Could you retire earlier and perhaps enjoy more of the good life?

Absolutely!

But, most businesses (both online of offline) will never experience any of these benefits of increasing their referrals.

Why Referrals Dry Up After a Month

Most businesses are simply out of sight and out of mind. They allow their customers to forget about them.

I know, it's so unfair, especially after doing such a great job for them. But it's a universal truth.

Life today moves at the speed of light. If you don't consistently work to remain in the awareness path of your clients, you can be certain they will never remember you or your company.

The GOOD NEWS is this problem can be easily fixed by a customer newsletter.

The REALLY GOOD NEWS is that a monthly customer newsletter will also create massive referral action by your clients.

4 Ways to Get More Referrals with Newsletters

1. Educate clients and prospects. Most people who engage in newsletter marketing make the mistake of trying to pitch on every page. That's fastest way to get your newsletter in the trash can. If you want more referrals, build a trusting relationship by offering real content with high informational value.

2. Write newsletters that get passed around. Boring content doesn't get read, much less passed on to anyone. That means your content must be interesting and engaging… that means it shouldn't be all about you. You may love your business, but don't expect your customers to feel the same way. Your newsletter should include articles that inspire, inform and are fun to read. This is the ONLY WAY your newsletters will get passed around bringing you more referrals.

3. Get your newsletter out to as many as possible. If you follow my newsletter marketing system, people will read your newsletters as a publication. They will not see it as a marketing piece even though it really is. This makes a quality newsletter a great way to tell your story in all kinds of situations. So, hand out copies at sales calls, trade shows and seminars. Drop them off at realtors and doctors offices. Put them in envelopes when you pay bills. And make sure people can download a copy on your website, after they give you their contact information.

4. Thank referrers in your newsletters. A standard feature in every newsletter should be a thank you to the clients that have referred you to others. Realizing how important referrals are to your business will motivate other customers to refer you too.

The Bottom Line

You will not get referrals if you do not manage your existing customers properly.

Your existing customers are your best sales people. They already know the quality of your products and services. They will continue to call you and REFER you if they are reminded to do so. A monthly client newsletter provides this friendly reminder in an interesting and non-intrusive way.

Follow this advice and you'll be light years ahead of the competition and enjoy a constant stream of referrals.

About the Author
David Gruttadaurio was tired of wasting money on marketing that didn't work. So he searched for a marketing tool that would give him more clients for his cleaning business until he found newsletter marketing! Through print newsletters he was able to get more referrals and triple his sales. Now, discover how he got and retained more clients with his FREE “Profit Exploding Newsletter Secrets Report” at http://www.NewslettersMadeForYou.com

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Article Contributed Joanne Black

We've been told that getting more sales is all about your "activity," but is it?

Our job as salespeople is to move as many qualified prospects through the sales funnel as quickly as possible—leading to more sales, better clients, and more income.

The traditional sales funnel to attract new business has maintained the same structure for years. There's a wide opening at the top and a skinny tube at the bottom. The traditional prospecting method crams as many prospects into the top of the funnel as possible, hoping that new clients will magically pop out of the other end. The only thing that mattered was sheer activity.

Today, I'm going to debunk the myth that sheer activity is the ONLY thing that matters along with two other myths that are holding you back from getting more clients now.

3 Sales Lead Generation Myths That Will Hold You Back From Closing More Sales

Myth #1 Sheer Activity is the Only Thing That Matters in Sales

Wrong! Of course, activity is still important, but what really matters is that you feed the right people into the funnel in the first place and nurture those prospects who have been referred to you. Then hasten their passage through the sales funnel. This will decrease the amount of time it takes to you close your sale.

Picture the funnel from the traditional "olden" days. If you just stuff as much as you can into the top of the funnel, it's more likely that weeds, rocks, sand, and other debris will clog the opening and prevent the steady entry and flow of good business. Try pouring water in a funnel that is filled with debris. The water backs up and nothing moves through. Not a pleasing picture, and not functional business model. It's certainly not one that fosters an environment for attracting new business.

Myth #2 Sales 2.0 Leads are Qualified

There's so much that's wrong about the traditional sales funnel, and it's gotten worse in the Sales 2.0 world. It's not a referral-marketing funnel. In the past, we were schooled to throw as many prospects in the funnel as we could find. For example, we were taught to get so-called leads from mailings, trade shows, advertising, networking, newsletters, and speaking. Now in the 2.0 world, we are taught to get so-called leads from blogging, videos, eBooks, free reports, press releases, eZines, affiliate traffic, RSS feeds, and email lists. We can now choose to waste our time by following up on these so-called leads.

I call the leads above "So-called leads" because these aren't really leads.

They're inquiries, possibly names—or people just interested in free stuff. Everyone likes free stuff. If we take the time to weed through all this trash, we might actually find a prospect. These people are just prospects. They're not business referrals. And, they're still not leads.

Myth #3 It's Important to Sort "Leads"

We have to change how we talk about leads. Inquiries are not leads. People wanting free stuff are not leads. Neither are those "coveted" lists or files of names. Calling these "leads" borders on insulting.

Leads are people who:

- Are truly interested in talking directly to you about your products and services to see how you can help them

- Match the profile of your ideal client

- Have a budget

- Have a need that you can fulfill

- Are open to pursuing how you can help them attract new business.

Now that's a qualified business referral.

The best leads are those you have received through a referral. When you receive a qualified referral, you are pre-sold. You have credibility and trust. Your sales time shortens. And, you ace out the competition. When you've been referred, you get a new client more than 50 percent of the time. Get more referrals and get these results.

So stop calling everyone and everything a lead. It's is a waste of your valuable sales time. I'm not just splitting hairs over terminology. It is downright misrepresentation when companies position themselves as lead-generation experts. It sounds so good (so easy), so we jump. And that's when we get our sales funnel clogged with trash instead of getting more referrals

In this lagging and volatile economy, it's easy to be lured by business which clogs our sales funnel. We can't afford to attract the wrong kind of clients to our business. It's like dumping trash in our sales funnel. A full funnel is only valuable if it's filled with the kind of clients that are right for you – clients that are qualified and referred.

Think about it: What's in your sales funnel?

About the Author:
America's leading authority on referral selling and founder of No More Cold Calling, Joanne Black helps salespeople, sales teams, and business owners get more referrals and attract more business fast without increasing costs. Now, discover how to turn prospects into clients more than 50 percent of the time even during a down economy at http://www.nomorecoldcalling.com

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Article Contributed by Guy Kingston

It might seem crazy to be talking about hiring – yes, hiring – more staff in a recession. Most companies are worrying about having to lay people off.

It might seem doubly insane, in one sense at least, to be talking of hiring in the sales department of all places. After all, when you have to make cuts, you must make them first of all in the variable costs rather than the fixed costs of a business – and a properly run sales department should be the ideal example of a variable cost. It should cost more when sales are high and less when they are low. Indeed, in theory, the perfect sales department would be based entirely on commission so that it would cost nothing if there were no sales, and expenditure would rise in direct proportion with income.

The reality is that sales demand some prior investment. Even the best salesmen are reluctant to rely entirely on commission. They know their value to a business and are usually confident enough to demand a basic salary up front. The only people prepared to work for commission only are the desperate. It is therefore one of several paradoxes in sales that those who are most likely to be able to live on commission alone are the very people who are most likely to demand more than just commission.

Since you do not want your business to be represented by losers – even losers who cost nothing up front – you need to reconcile yourself to paying a basic salary to your sales staff before they sell anything.

So, in practice, the sales department is not the variable cost that it should be in theory.

Yet it is still a cost, and in a recession, one should cut costs – right?

Not necessarily. A business should always be looking for opportunities to cut surplus expenditure in order to maximise its cost effectiveness, and its competitiveness in terms of price. This should be a constant discipline and it is obviously particularly important in time of recession.

However, it should be equally obvious that it is false economy to cut expenditure that is necessary for the proper operation of the business. After all, the only business with zero expenditure is a business that is not doing business.

So simply reducing costs is not the correct response to a recession. It may be necessary in the short term, but in the longer term it can only lead to oblivion.

The alternative to decreasing costs is increasing income. In fact, a good recession strategy will contain elements of both.

Increasing income means investing more in sales. This may sound risky but it is actually more risky to do nothing. In a recession competition becomes tighter. You must fight harder for every customer. As business becomes ever more ruthless, you must fight to keep your customers and to pick up any new customers who might still have money to spend. To invest less in sales at such a time means losing customers to those who invest more.

Remember that there are new customers to be found even in a recession. When a company goes bust, its customers do not die suddenly of neglect. Most are still alive, still solvent, and still spending. They will probably be looking for a new supplier of whatever the fallen company provided. That is an opportunity for its competitors.

On the supply side, recession is also an excellent time to pick up experienced sales staff from bankrupt competitors. Such people usually bring with them address books full of former customers and other useful contacts.

Of course, spending more money on sales staff in a recession is a risk. Yet all investment in business is a risk. Recessions do not alter the rules of the game. They simply makes the odds tighter. Competitors become more competitive, and the chances of failure increase – but so do the rewards of success for those who keep their nerve.

About the Author
Guy Kingston produces and presents the Mind Your Own Business podcast, offering free business advice to entrepreneurs and business owners. As well as audio podcasts there are more articles like this, compelling videos and a must-read blog. All at www.myobpod.com or you can network and join in discussions on the MYOB Facebook group.

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Article contributed by Joanne Black

It's hard enough to get more prospects and new clients during a booming economy when people have money to spend. When the global economy takes a nosedive and freefalls fast, it's 100 times harder to get prospect to talk to us.

So, how can you get more referrals and more NEW clients in a lagging economy?

It's straightforward: The answer to getting more referrals and more new clients during any economic situation is to ask.

How many of your clients have you asked for referrals? When I ask this question to salespeople, the usual answer is "not many" or "hardly any."

For example, I was working with the president of a consulting firm. I asked him how many clients he had—counting all the people he worked with, not just the number of companies. He told me 295. Then I asked him: with how many of the 295 did he have excellent relationships.

His answer: 60.

I then asked him how many of the 60 he had asked for referrals.

Silence.

Sixty of his best, most valued clients were just sitting there. These clients were an underleveraged source of referrals that could be bringing in more clients.

If you're not inviting your current clients to be part of your sales team, you're leaving money on the table – every single day. If you ask them, they'll be happy to refer you. But, you have to ask.

If you're a good salesperson, you probably have at least 100 people on your prime contact list. These are people you could phone, and they would return your call. If only 20 percent referred you, you'd have 20 new prospects to satisfy. Once you satisfy them and once you actively cultivated relationships with them, they can become part of your "sales team."

Can you see where this could lead, and how much business that could generate?

Real Proof Why You Should Ask Your Clients for More Referrals

In a survey of its best clients, a major brokerage firm asked: Would you be willing to refer your stockbroker?

The survey results: A whopping 84 percent of its best clients would be willing to refer their stockbroker. Eighty-four percent.

The firm asked brokers: What percent of the time are you asking your clients for referrals?

The answer: Only 15 percent.

Their clients were absolutely willing to refer them, but the brokers were not asking.

You can easily see how a fabulous opportunity was overlooked. Think about how much money the brokers were leaving on the table. Those referrals could easily have generated millions of dollars in revenue for the firm, if they'd been maximized.

The Hard Fact: Your Clients Will Help You Get More Prospects and New Clients – But You Need to Ask

The hard fact is most clients think of us only when they need us. It's up to you to get them thinking about you between orders. Your clients are not going to automatically refer you. You must constantly remind them that you exist, so when a referral opportunity arises, you're the one who gets it.

The clients you serve well - the ones who know you, like you, and trust you -truly want you to be successful. After all, they know what you do and they've received measurable business results from your solutions. Referring you will make them look good to their customers and business partners.

So are you now ready to get more referrals, prospects and clients right now?

Top 5 Tips to Help You Get More Referrals During a Global Economic Slowdown

1. Review your database and gather information about your current clients. Find out:

- What percent of your current clients were referred?
- How profitable are your current clients?
- Have they bought additional products from you?
- How often have you contacted them?
- How many have referred you to other clients?

2. Put a plan in place to check in with your clients and find out what they need.

3. Make a note about why they like working with you.

4. Ask for ways to improve.

5. Invite them to help you build your business through referrals and ask them to refer you.

Your current clients are going to be your best source of referrals. They're just waiting for you to ask.

It's time to ask. What are you waiting for?

About the Author:
America's leading authority on referral selling and founder of No More Cold Calling, Joanne Black, helps salespeople, sales teams, and business owners get more referrals and attract more business fast without increasing costs. Discover how to turn prospects into clients more than 50 percent of the time, even during a down economy, with her Recession-Proof Your Business Emergency Kit at: http://www.nomorecoldcalling.com/products.html

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Young Go Getter by Eric Brantner: Are you still waiting to see if social media marketing is worth your time? It’s understandable to be hesitant of this new style of marketing, but entrepreneurs in particular have a lot to gain from getting involved with social media. It’s a free way to get in touch with your target audience and other leading figures in your industry. Even if your contacts don’t go on to become paying customers, you still get direct insight into your target audience’s mindset.

Still not convinced? Here are 7 companies making big strides through social media marketing.

Note: Thousands of companies use social media. Don’t think of this as a “Top 7” list, but rather as a sampling of companies from all industries and of all sizes making social media work for their unique needs.

1. Whiteflash- Whiteflash.com is an online diamond jewelry retailer. The owners of this company believe that buying a diamond is an interactive experience. That’s why they focused on social marketing techniques to engage potential customers. With live chatting on their website and numerous relationships with top bloggers, the company has increased their revenue by 15 percent, and most recently, they were featured in Entrepreneur magazine for their social marketing success.

2. Eastern Isles- Eastern Isles Teas and Tonics is a company headed up by two twenty-something young adults with a strong sense of Internet marketing. A key part of their marketing strategy is social media marketing. Through sites like Facebook and MySpace, the company generates about 30,000 unique visitors to their site each month.

3. Dell- Long gone are the days of the stoner gracing our television screens with “Dude, you’re getting a Dell.” Today, Dell is taking full advantage of social media marketing. In addition to over 20 Twitter accounts, they also have several company blogs that attract millions of visitors each month. However, most impressive to me is their Ideastorm website. This interactive community allows users to submit and vote on ideas. Well over 10,000 ideas have been created here. A truly great idea in and of itself.

4. Doritos- Dell isn’t the only company getting its users involved in the process. Remember the Super Bowl promotion that Doritos ran earlier this year (and last year, too)? Fans were allowed to create and vote on ads to appear during the Super Bowl. Thousands of submissions and millions of video views were generated by this overwhelmingly successful promotion.

5. Zappos- This online shoe retailer is always one of the first companies mentioned when it comes to social media. While they have a host of blogs and video blogs, what has really captured consumer interest is their Twitter presence. 198 Zappos employees maintain active Twitter profiles, and a page on their website is devoted just to this. By enticing the public to “See what Zappos employees are doing right now” the company generates tons of interest in their Twitter campaign.

6. Crafty Chica- “Crafty” is the perfect word to describe site owner Kathy Cano-Murillo’s marketing strategy. When her book Art de la Soul was coming out, she used MySpace to connect directly with her target audience. By staying committed and being social, she was able to get nearly 2 million visitors to her website each month.

7. MTV- Hate them all you want for not showing music videos anymore (it’s not like the ones they played were good anyway), but you have to give MTV credit for knowing its target demographic. In addition to their widgets and blogs, MTV also promotes The Hills (gag) in Second Life. Furthermore, you can connect with their “reality” stars through the MTV website. 14 year old girls throughout the world are rejoicing!

7 Companies Getting the Most out of Social Media [Young Go Getter]

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Article Contributed by Mark S.

Business owners are pressed for time, pressed for funds and most importantly pressed for survival in this competitive world. It becomes very crucial to deploy the limited resources available in the best possible manner to ensure continued and successful survival and growth of business. Marketing is a very wide arena helping businessmen to achieve this, and online marketing has become the key to reach wider audience at much cheaper rates.

For those who have decided to take the plunge and go for online marketing, you will be faced with this very important question: Which strategy is better SEO or PPC?

Let’s just briefly skim over what these 2 very important terms under online marketing mean:

"Organic" or "Natural" search engine optimization (SEO) consists of optimizing web pages to enhance their position in the naturally occurring search results. Organic SEO consists of On-page and Off-page optimization tactics which is generally undertaken by a professional SEO firm or experienced SEO consultant.

When you purchase visitors or "clicks" from a search engine, it is called "pay-per-click" (PPC) search engine advertising (or PPCSE). One of the highest recognized PPCSE is Google Adwords. Pay-per-click search engine advertising allows to quickly leverage search engine traffic by "bidding" (paying) for high-value keywords related to particular product or service.

As you can see organic SEO is a free service in monetary terms although investments is required in terms of time and resources whereas PPC is a paid service. At the first glance, one would definitely get attracted to the free services of organic SEO and benefits garnered from it. But the latest statistics show a different picture as shown below:

SEO drives 75%+ of all search traffic, yet garners less than 15% of marketing budgets for SEM campaigns. PPC receives less than 25% of all search traffic, yet earns 80%+ of SEM campaign budgets.

Surprised?

One of the major reasons for quick adoption of PPC strategy is that it is very similar to traditional paid advertisement strategy and business owners can manage such campaign on their own. Whereas SEO requires a pre-requisite set of skills to ensure your website reaches the top rankings on search engine search through various on-site optimizations and off-site organic search engine optimization strategies. Another reason why businesses, prefer PPC is that they have better control over the entire program and they know exactly how and where their dollar is spent and results for each dollar spent, can be seen through subsequent Ad words report. They also do not have to change their tactics each time the search engines change their algorithms, which can prove a real headache, especially for those who are only interested in quick, short term results. Organic SEO might seem like too much of work, with absolutely no guaranteed results for short term goal seekers.

While a PPC campaign can deliver leads with relative ease, it can be a big money drain and has no real longevity -- once you stop shelling out the cash, the website traffic goes away. SEO and link building require a lot more creative effort, but can have more sustainable results. It also allows a business to target a larger base of users, as most studies reveal that 75 - 80% of searchers click on organic listings as opposed to paid listings. As time goes on, web surfers are less prone to clicking PPC links on the right side of Google’s results or in the top sponsored links section. Why? In the past web surfers didn’t understand the difference between sponsored and non-sponsored links. Now web surfers are much more net savvy. The result is that a growing number of web surfers will click on non-sponsored links on the first page of results because they think: if that site made it into the top ten without paying for it, they must really be the best sites.

Just like planting seeds Organic SEO as an internet marketing strategy requires patience, but the rewards when reaped are plentiful. Although organic optimization is not the first choice for many (depending on the brand and business model) organic search does have inherent benefits that are unparalleled by sponsored or paid advertising tactics. The benefits and results last for longer period.

Generally you can go for Organic SEO if you;

ü Have a product that you can dedicate 300-750 words to describe its value.

ü Can exhibit supporting materials images, references and materials that emphasize the products benefits.

ü If you can shroud it in essentially keywords consumers might use to find it in enough frequency, that it can leverage a high-ranking organic search result.

ü This is a good strategy to adopt for lasting results, if you have the patience to hold out for 2-4 months or more depending on your industry & competition, for the benefits to start pouring to your website.

Besides, if you have a product that has a high price point, where there is some room for how much you are willing to spend to keep the cost per sale within bounds, then by all means pay per click advertising is a viable solution.

During tight credit crunch it is advisable to increase reliance on free organic SEO strategies rather than PPC. A hybrid plan (combination of SEO +PPC) is another alternative for those who seek quick results and suffer from very poor rankings, as SEO will ensure with time regular traffic builds for your site, while PPC will bring serious buyers to your site through banner ads, to get the ball rolling for your business. Once SEO tactics picks up, the budget spent on PPC can be minimized and then totally withdrawn, if required.

At the end of the day, decision on any kind of marketing strategy depends on the end results you expect from your online marketing strategy and the budget restrictions you face. Be sure you spell out exactly what you expect from your online marketing strategy before undertaking any plans. Flexibility & Control on your marketing budget is what you will gain from your online marketing strategies, which is very unlikely from traditional marketing techniques.

About the Author:
Mark S. is a qualified SEO Expert working with Analtyix Solutions which is a fast growing back-office service company for Finance and Accounting, IT, Marketing and Operational services. Analytix has been doing SEO for websites from various industry verticals like business brokerage firms, outsourcing firms, IT firms, dentists to e-commerce industry. To receive a free SEO analysis of your site contact Mark at mark@analytixsolutions.net

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When I first started my career as a solo entrepreneur, I hired a web designer to create my website for me. He was awesome, and I loved his work. When I received my first bill, it included a contact email address for his "support department" and "billing department". I was a little curious about who those other people were! Later I found out it was just him...he was ALL of those departments -- design, support, billing, the works! A true case of putting lipstick on the pig. Even though he attempted to "paint" his business with these additional departments, underneath it all, he was still simply a solo entrepreneur.

You Can't Contrive Credibility

It was amusing to me at the time...but now I see it for what it was: someone trying to be or look like something they aren't in a misguided attempt to add credibility. This web designer was worried that clients wouldn't take him seriously as a professional if they knew it was just him. So he created the illusion of these additional departments, presumably staffed by other employees. It wasn't what I would call dishonest, more of a stretching of the truth. He delivered on his promises and had the needed expertise; none of his clients received anything less than was promised (and he was actually quite good at over-delivering.)

The Risk of Dressing Up as Something You're Not

I knew this designer well enough and trusted him so it didn't really bother me much, although it was somewhat of a revelation when I discovered he was a solo entrepreneur just like me! His other clients, however, expecting a bigger enterprise, might not have been as forgiving of the pretense. They may have felt deceived, suddenly unsure if they made the right choice. Future work and referrals were put in jeopardy simply because the vendor set an expectation that wasn't exactly true.

The Upside of Putting Away the Makeup

The irony is that particularly as a solo entrepreneur, I actually was happier that he was a solo entrepreneur too! I'd left the corporate world and was embracing my own version of doing-it-all-myself. A short while later I interviewed an accountant for my growing business. She operated in an office with a couple of staff members. And she totally did NOT understand that no, I didn't need to be budgeting money to rent an office for my soon-to-be-hired staff -- I worked alone, from home, and I liked it that way! I sought out an accountant who was a solo entrepreneur like me, precisely because I knew she would understand my business -- and understand me, because she was LIKE me.

Like Attracts Like -- So Be Yourself!

The absolute best thing you can do for yourself and your business, is BE YOURSELF. The greatest truth in business is that you are going to want to work for and with people who share your goals, values, and to a certain extent, your personality. The best way to find those people is to be completely authentic about who you are! If you are a bit quirky or have a flamboyant style, let your website reflect that. If you like to tell it like it is, then do just that when you are on discussion forums, Facebook, Twitter, and other social networks. Not everyone will like it...but those that do will be the ones that do business with you and rave about you to their colleagues.

Throw Away the Lipstick

So stop listening to those who offer well-meaning advice that doesn't feel like you. Don't change your website colors just because some study shows purple isn't seen as a power color. Don't censor yourself in online discussions or let someone talk you into a business card that just doesn't feel like you. Put away the lipstick...and let your real self shine!

Terri Zwierzynski is a self-employed business strategist and marketing consultant to solo entrepreneurs, and a grassroots promoter of the solo entrepreneur lifestyle. She runs Solo-E.com, the resource website for the self-employed which attracts thousands of solo home business owners monthly from over 100 countries on six continents (and was recently named a finalist for “Website of the Year” in the 4th Annual Stevie® Awards for Women in Business). Terri is also the co-author of 136 Ways To Market Your Small or Solo Business.

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When you have got a business that you can continue and sustain, what's the fastest way to make it profitable?

There are a few pointers you can take note of to make your business profitable.

Focus on the marketing.

In any business, number 1 is leads. Every single day, you have to track and measure your leads. How many leads did we generate this month? How many leads did we generate this week?

Most businessmen when you ask them, what will they say? I am not sure, I have to check. It has to be at your fingertips. You have to track your leads and constantly experiment using new strategies and new techniques to increase leads.

Advertising as an investment.

The best way to increase leads is through advertising right. Now, is advertising an expense or is it an investment? I always ask people that question.

If you throw in an ad and you don't measure the leads, it's an expense. If you throw in an ad and you don't make money to cover it, it's an expense. But if you throw in an ad and you track your response, and if for every dollar you spend, you get a dollar and twenty cents back, it becomes an investment.

So if you put in a dollar and you get back a dollar twenty. What's your return? 20%. Your ad is an asset; it just could give you 20%. So how many dollars would you put in if you get a dollar twenty back? You put in as many as you can. You just keep putting it again and again. But all of us know that there's this thing called the Law of Diminishing Returns.

As you keep putting ads, your returns will drop from a dollar twenty and drop to a dollar ten. So what happens. Do you give up your ads? No. you create new ads. And the moment you create new ads with a bit of different skew in that headline, what happens. Your return will again jump up. So that's the first thing.

Focusing on the conversation rate.

Experimenting with new ways to increase conversion is very important. One way to do this is through creating a community. It's easier to resell to a current client than it is to sell to a new client. So by making sure the moment you get a client, the same person comes back again and again and he brings all his friends. This will end up in better conversions as we all know that referrals through friends have a high rate of conversion.

Focus on margins

The last pointer is to constantly focus on your margins How can you do something more cost effectively, yet not compromising on quality. A lot of people ask this question. How do I know when I should hire someone? Or should I just do it myself?

The answer is this, when you hire someone, are you hiring an asset? If you're paying the person $3,000, is the person making back for you another $3,000? If by hiring this person you can make $6,000, invest in that person. If by getting that person at $3,000, you lose that $1,000, then it's not a good investment. So look at things from an investment perspective, from an asset perspective.

Here you have it, the key pointers that you can apply to your existing business and making it more profitable.

Adam Khoo is an entrepreneur, a best-selling author and a peak performance trainer. A self-made millionaire by the age of 26, he owns and runs several businesses in education, training, event management and advertising, all with a combined annual turnover of $20 million. His best-selling "Patterns of Excellence" is a complete step-by-step system that will literally program you for success in life.

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Article Contributed by Mark S.

Economic recession has forced most of the small to mid-sized businesses to cut their costs and re-work in a lean and mean way to survive. This involves slashing down those balloon sized marketing budgets and switch over to cost-effective and accountable marketing - SEO is definitely one of them.

Although traditional marketing has its benefits but Internet marketing is gaining an edge due to its attractive measurable deliverables at much lower costs.

One of the toughest things that business owner’s face with web marketing is lack of awareness and knowledge, since it’s just a decade old in terms of popularity. There are conflicts in their expectations on what search engine optimization (SEO) constitutes and what it can do for their business. This confusion is further aggravated when pushy SEO experts spew overblown sales pitch just to lure clients and close deals. Be sure to study and understand what SEO can deliver in form of results to your overall marketing plan.

Broadly speaking one can make SEO accountable by checking up on the following 4 deliverables.

1. Search Engine Rankings:

This is the basic requirement which every SEO campaign should deliver. But the intensity varies as per specific individual circumstances and requirements. As one shirt size cannot fit all, similarly importance of rankings cannot be same for every business.

Search engine ranking optimization focuses on bringing your keyword search on top rankings in various search engine sites like Google, Yahoo, MSN, Ask, AOL etc. These results cannot be guaranteed or controlled.

Points to remember while demanding a high search ranking from your SEO expert:

· Check the competition for your chosen keywords. If it is highly competitive then it gets very difficult to climb over the top. It can be done, but requires consistent labor, time and resources spent on regular basis and following various SEO rules and guidelines to get on top rankings with search engines.

· Your demand should coincide with the current state of your site. Is your site brand new? If yes, it will take more time and efforts to bring you top rankings as one of the important factors influencing the search rankings is the domain age. Always remember rankings take time and constant efforts to build up. It is not a one day, one week or one month job.

· Do NOT expect your rankings to be on top all the time. Rankings fluctuate on a real time basis and your site rankings might suddenly drop to no-man’s island. Trust your SEO expert to find the reason for unexpected poor performance and take immediate damage control actions.

· Last but not the least, if you are obsessed with rankings, remember, rankings can only do so much. If visitors come to your site and immediately leave, it’s waste having high rankings. What is the use of having top rankings but no measurable increase in your sales or marketing results?

2. Traffic:

Another area to focus during an SEO campaign for your site is site traffic. This means the number of unique visitors to your site everyday and the amount of time they spent there. When your SEO campaign kick starts you should expect to see a gradual increase in the number of visitors to your site.

Important points to know about traffic before you focus on this area:

· Try and focus on quality instead of quantity. Even if you have 1000 visitors every day, if none of them convert into leads, your SEO campaign is not working. Be sure to take time and explain to your SEO expert what type of visitors you want them to target.

· Role of traffic is downplayed if you are in niche industry segment. This is because very few people will be actually searching for your product and services. Focus instead on conversion rates.

· Traffic loses its significance if you already have large number of visitors to your site. In such a situation ask your SEO expert to analyze the type of traffic and what action you want the traffic to take on your site. The emphasis should be on finding what’s working and not working to increase sales.

3. Conversions:

Conversion is the heart of any SEO campaign. You can check yourself the conversion rate by the following equation:

Conversion Rate = [(Total Web Sales / Unique Web Traffic) / Average Sales Price] x 100

To put simply you need to calculate how many visitors are actually converting into your customers. How do you do this?

· You need to tell your SEO expert what you consider as conversion for you. You need to define whether a visitor filling up an inquiry form is conversion or when they click on your ‘buy now tab’ on your e-commerce site or is it filling your contact us form or filling your subscription form/newsletter etc.

· You cannot hold your SEO expert responsible for low conversion rate if you have not clearly defined what you would consider as conversion.

· Remember the final sale depends totally on you and not the SEO expert. They can only bring the visitor to your site and guide them to take the action you want online; rest is totally dependent on you. Try and be reasonable in your expectations and see that you demand for an achievable goal from your online SEO campaign.

4. ROI:

The ultimate goal in every business strategy is to increase your bottom line. You need to ensure that the amount invested in any activity gives profitable return to make business sense. The same scenario is expected when you invest in search engine optimization.

The crux here is to remember it’s an investment. Every investment takes time to fructify. Give your SEO expert the minimum time required for the program to start delivering result. Generally it takes 90 days to start seeing some positive activity through SEO. This can vary as per the keywords, competition and industry. Sometimes it might take 6 months, sometimes 1 year. It is an on-going process and the sooner you begin, the soon you can see some good benefits out of it.

Conclusion

When hiring an SEO expert it's important to have expectations since you are not indulging in charity. You need to be clear on what those expectations are and make sure to define it clearly in a formal written contract. This ensures a detailed road map or guideline is prepared which can be referred to check progress continuously. Any breach thereby can be clearly found out and dealt accordingly.

One of the major reasons why SEO campaigns fail is, when changes are requested for rankings, conversions, ROI or any help is required off site, it is not followed or provided by clients. They feel once they have dumped the job to the SEO expert, they will perform miracles. You need to help them to help you. Be co-operative, supportive and provide them all the information and help they need to carry out their job in the best possible manner. If still they cannot deliver as per your expectations and contractual agreement you have every right to penalize them and search for a better option.

About Author:
Mark S. is a qualified SEO expert working with Analtyix Solutions (www.analytixsolutions.com) which is a fast growing back-office service company for Finance and Accounting, IT, Marketing and Operational services. Analytix has been doing SEO for various industry websites from business brokerage, outsourcing, IT, dentists to e-commerce industry. To receive a free SEO analysis of your site contact Mark at mark@analytixsolutions.net

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According to the National Center for Policy Analysis there are nearly 17 million home-based businesses in the U.S. today. As the number of business rise, it becomes increasingly more difficult to effectively market a small business. And when the small business is run by mom with a minuscule advertising the budget, the challenge becomes even tougher. As moms trying to make our way in this billion dollar industry, how do we best focus our marketing efforts?

Do Your Homework
The best way to get good results from your marketing efforts is to research the sites you're considering. Look for websites that are aimed at your target market, that have premium ad placements and that are willing to share their traffic statistics, number of subscribers, etc.

Be Bold
Statistics show that the bigger the ad, the higher the response. Double Click, a digital marketing firm, did a study in 2006 that showed a "strong correlation between the size of ads and their clickthrough performance." So, whenever possible, choose a banner size larger than the standard 468 x 60. It may be pricier, but the results should be worth the extra expense.

Think fresh
Try to find innovative ways to reach your market. Consider trying a rich media campaign that includes a video advertisement, banners formatted in Flash, and other interactive ads. By finding new ways to present your business or product, you'll catch the eye of viewers who might not normally have noticed your advertisement.

Be personal
The potential customers who view your ads want you to connect with them. They want to know how your product or service will make a difference in their lives. Write your ad copy in such a way that it brings the viewers need for your product to their attention.

Another way to make your advertising more personal is to use images - especially real-life photographs. You can find royalty free photos

Be Unique
Make your ad stand out by creating something different and unique - something that represents your company well. Diana Ennen, a publicist and president of VirtualWordPublishing.com states, "With so much competition out there today, it's important to make your ad stand out and speak directly to your target audience. No one knows your business and clients better than you, so create the ad that tells everyone why they should buy from you."

Repeat
The number of times a potential customer views your advertisement has a direct link to their perception of your product/brand. Look for websites with a high volume of traffic and don't be afraid to ask for any traffic statistics or click-thru statistics that they can provide.

Finding effective ways to market your business can seem overwhelming. By following these simple tips, you can get the best possible results for your advertising efforts. Remember that your customers form opinions about your products based on the information you provide, so make sure that your ads are the best they can be.

Jill Hart is the founder of Christian Work at Home Moms, CWAHM.com. She graduated from Grace University with a Bachelor's Degree in Human Development and Family Studies/Bible. Jill has worked from since 2000 and started her own home-based business to assist other Christians who desire to work from home while maintaining a godly life.

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