The 3 Secrets Of Team Motivation

Do you want a highly motivated team who don't take time off work, don't keep looking for other jobs and make a positive contribution to your business? If the answer is "yes," then there are three steps you need to take with each member of your team. Step 1 - Spend some quality time. I didn't say "quantity time" I said "quality time." One or two minutes of quality time on a regular basis are far more productive.....

Continued in BIZNESS! Newsletter Issue 73 >>>

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Here is a strategy you can use to ensure you will achieve your goals. The secret is to put yourself on the line! In other words, put yourself in a situation where you have absolutely no choice but to achieve it.

When our brain is given a choice to do something or to put it off, we will always gravitate towards the easier path. But when we have no choice but to do something, we will always find a way!

Many successful individuals created the results they did because they simply had no choice. They put everything they had on the line.

At age 44, Leo Burnett started one of today's largest advertising companies in the world. He started his business in the middle of the 1935 depression.

He borrowed against his life insurance policy, mortgaged his home and threw in every last dollar he had. Talk about putting yourself on the line.

He knew that he had no choice but to make it work. This 'must' drove him to build his tiny advertising agency into a worldwide business, grossing hundreds of millions in sales each year.

When Richard Branson (in pre Virgin Airlines days) was caught selling records meant for export in London, he was arrested and charged with fraud.

He was given a few months to pay a fine or risk being thrown in jail. Being almost broke, he knew that the only way he could make enough money to stay out of jail was to rapidly expand his business; which he did by opening more record stores.

It turned out that the need to keep himself out of jail was the urgent motivating force he needed to build the Virgin business at lightning speed!

It was this commitment that led him to go on to build the Virgin empire, which includes an airline company, and become one of Britain's wealthiest businessmen.

Start Putting Yourself On the Line Right Now!

One way is to make a public declaration of your goals. Better still, get other people involved in the process of attaining your goals. Or make a small financial commitment so that it will hurt not to do it, and your brain will start taking you seriously.

When I tell people to do this, many chicken out and just do not dare make this level of commitment. It is clear that if you dare not commit yourself to it, then you were never serious about your success in the first place.

So, if you are really committed to achieve something significant, put yourself on the line!

Adam Khoo is an entrepreneur, a best-selling author and a peak performance trainer. A self-made millionaire by the age of 26, he owns and runs several businesses in education, training, event management and advertising, all with a combined annual turnover of $20 million. His best-selling "Patterns of Excellence" is a complete step-by-step system that will literally program you for success in life.

Let’s set things straight. There is absolutely NO way you can learn how to swim or cook from just reading a book or attending a seminar unless you are a genius. Yes?

And there’s a reason why there are still a gazillion number of people who are not rich in spite of the number of books on how to get rich. Yes?

If you have realized by now, the fastest and most effective way in mastering a skill is by DOING it. As the saying goes:

"Wisdom is knowing what to do next, skills is knowing how to do it and virtue is doing it."

But Eric, I don’t deliver presentations everyday! No worries, you can still clock stage time if you adopt this insider strategy practiced by many top leaders and speakers in our world.

And here’s the barring truth - champions never turn down stage time. So instead of harping on it, I shall share with you 15 more ways to take the stage and sharpen your public speaking skills. If you have other brilliant ideas, please share them with me under the comments section.

1. Volunteer to emcee at your company’s event or your child’s birthday party
2. Give a toast at your friend’s wedding
3. Ask a question at a conference (during the Q&A session)
4. Join a Toastmasters meeting (speak at the Table Topics segment)
5. Conduct a mini workshop for your friends on a topic that you are an expert on (say cooking)
6. Speak up at your department’s meeting
7. Volunteer to deliver a presentation on behalf of your team in school
8. Attend a business networking event - find opportunities to speak up
9. Say hello to strangers on the way to work or school
10. Volunteer to teach at a non-profit organization
11. Videotaped yourself delivering a speech and then get professional feedback
12. Search for speeches and scripts on youtube and then recreate them.
13. Do a stand up comedy gig (warning: not for the faint hearted)
14. Have a boys or girls night out and take the chance to share some of your juicy stories with them.
15. Attend a public speaking program!

Eric Feng is the go-to guy if you want to learn how to impress your investors and customers through public speaking. For more tips and tactics that you can use immediately in your next presentation, visit The Public Speaking Blog.

Small Business Branding by Ed Roach: Positioning your brand is probably one of the most important aspects of branding. It is the unique strategy that will introduce your target audience to exactly what it is that differentiates your product or service from your competitors. I am working with a number of companies right now developing exactly this.

It is absolutely fascinating what gems come out of discussions on positioning. At the outset, many companies are hard pressed to recognize a difference. All they see is the obvious. My strength is that I want to understand how the product or service is delivered, how is it made, what is the experience that surrounds the product or service? Several times the difference is not in the actual product but the delivery of the product or the follow-up. You have to look at the entire product cycle from conception to happy customer and beyond. There is an opportunity in there. You can count on it.

Compliances offer up positioning opportunities. Training offers up positioning opportunities. Frankly there is much to learn from every angle and nuance. For example, I worked with a consumer food product customer. They felt that their fruit product was much like all their competitors across the world. All were grown exactly the same way, with the same ingredients, under similar conditions using the same technologies and marketing and shipping conditions. I refused to believe that there was no opportunity and so I dug deeper into the industry standards. I wanted to know how one product is rated over another. What was intriguing was that the very standards for grading our produce was the opportunity for a very BIG aha moment. Here is the skinny on fruit standards. They are judged on 3 criteria - size, appearance and firmness.

Consider these criteria again: size - appearance - firmness. Is anything missing? I suggested there was and it was huge.

Taste.

You see, taste isn’t a criteria. That is left up to the individual. I suggested that there must be at least a minimum standard that a good sample must taste like. With watermelon, it’s the sweetness - a lemon, its tarty characteristic. Everyone agreed that we were on to something.

Once this particular fruit standard for taste was established, we then contracted the two leading agricultural universities in Canada and the United States to independently develop processes that tested for taste based on the bar we set. While other competing fruit have may won taste competitions judged by consumers, we now have established a definitive test for taste not unlike the the test for size, appearance and firmness. The processes were legally protected and are now proprietary to us.

We were now the ONLY fruit tested for taste!

Our fruit’s taste was now a guaranteed standard of quality NOT based on differing opinions, but on quantitative data. The bar had been raised.

A very compelling difference. This my friends is positioning. In this case the customer had to change how it did business and in doing so, introduced a new standard to their industry. This is not the work of a follower, but a leader.

Positioning can be very powerful if you are savvy enough to recognize the opportunity and bold enough to implement it. The real gems are far beyond the obvious. Look all around the edges of your product or service.

How To Power Position Your Brand! [Small Business Branding]

When people ask me, “What are key factors in having a prosperous business and happy life?” my answer always includes having a strong community of friends and colleagues.

Relationships are the cornerstone of our existence. We thrive by having interpersonal relationships, social and spiritual connections, and business affiliations. It is through our personal relationships we experience the sense of belonging and feelings of love (both sharing and receiving). Strong business relationships invite referrals resources, collaborations, strategic alliances, and masterminding.

Who’s in your circle of friends and colleagues? When you’re with them (in-person or virtually), do you feel energized, inspired, motivated, uplifted, understood?????

Qualities I look for in forging relationships:

* High integrity
* 100% responsibility who they are and what they do
* Altruistic
* Shared values
* Committed to personal growth
* Positive attitude
* Spiritually oriented
* Compassionate
* Strong communication skills

What qualities are important to you in your relationships?

What do you bring to your relationships?

I’ve been blessed to have a fabulous network of people. Years ago I began deliberately paying attention to people I met online, at networking events, and socially. Extending invitations to meet for coffee or chat on the phone was a great way to learn about people. Hosting my radio show opened further doors to meet people I admired and respected. Through social networking, joint ventures campaigns, and personal introductions, my circle has widened. Over the years, I have been fortunate to cultivate quality business relationships that have developed into strong friendships

I often ask folks in my circle and network, “Who do you know who might be great for me to meet? Would you willing to make an introduction on my behalf?” When I’m promoting a new product or event, having a strong network is invaluable.

If you work from home, isolation is one of the downsides. Be sure you’re engaged in activities to meet new people. You might even make it game to meet at least one new person each day or week!

Finally – if you wish to surround yourself with quality relationships, growing yourself as a person is a must. To attract great people, you must become the kind of person they want to hang out with!

Having great people in your lives to cheer you on, stimulate ideas, and hold you to your best will boost your strength and courage to say yes (and keep saying yes) to your desires and dreams.

Dr. Lorraine Cohen, President of Powerfull Living, brings more than 25 years experience in personal and business coaching, psychological counseling, and sales to thousands of spiritually minded business owners, entrepreneurs, and leaders from a wide range of industries. Learn more about Lorraine’s services, success products and programs.

If you're an employer or a manager then work place absence is costing you money, inconvenience, and upsetting your customers. And as we all know, not all days taken off work are due to genuine sickness. Many employees "take a sickie" because their morale is low and they just don't like or can't do their work.

The challenge for employers and managers is to make people happier at work. And if people are happy at work then they are less likely to take a day off every time they wake up with a stuffy nose. Some bosses think that paying more money, improving job security or working conditions is the answer. It isn't and it's also something that can be very hard to achieve.

People who employ or supervise other people need to become more tuned to their employees' emotional needs and find out what really motivates them. This is also much easier to achieve than paying more money or improving job security, however there is no quick fix. Some years ago I inherited a tele-sales operation with low staff morale and poor sales
results. It took nearly a year to fix. The long-term benefits were of course worth it in terms of fewer days lost due to sickness and an increase in business.

To reduce the number of sickies there are three steps you need to consider. Firstly, pick the right person for the job. There's a television advertisement running at present
for a recruitment company. It highlights the fact that many people are in the wrong job for their skills and attributes. The daft thing is that it was an employer or manager who put them in the job in the first place. We need to get better at interviewing and selecting people. Take more time over it; pay more attention to the applicant's human side rather than their qualifications or experience. Get to know them better.

Find out what makes them happy, how well they get on with other people and how much energy and enthusiasm they have. Make sure they know what they're getting into and be sure
the job suits them.

A manager in the telecom industry was telling me about an engineer who was taking too many sickies. He was being blamed for a poor attitude to his work. His job involved working in tunnels under the city repairing and installing equipment. Eventually it was discovered that the poor guy was claustrophobic and was trying to deal with it on his own. He still works for the same team but in a job that doesn't involve small spaces. It's not always easy to move people, which emphasises the importance of getting it right in the first place.

Secondly, you need to believe in your people. If you've interviewed well and picked the right person for the job then you need to trust them to do that job. You need to constantly demonstrate to your people that you trust and believe in them by what you say, your tone of voice and your body language.

If you believe that your people are not to be trusted, that they're unable to make a decision without checking with you. That they'll turn up late and go homeearly, then that's exactly what they'll do. If on the other hand you believe that they'll do their job well, that they can be trusted to make decisions and they will give you a fair day's work, then it is more likely this is what you'll get. As with all theories there is no guarantee that it will
work every time, however the majority of employees are reasonable people and if you treat them as such then they are more likely to behave in a positive manner.

The third and probably the most important thing you can do to motivate your people is to give them feedback and coach them. This is where so many employers and managers fall down in dealing with their people; we are hopeless at giving feedback. Many managers are uncomfortable telling staff how they feel about their work performance.

Most employees want to know how they are performing in their job; they want to know if they are doing it right or how they could do it better. If you really want to motivate your people then you need to give them feedback on what they're doing well and what needs improvement.

When you notice an employee doing something you do like, tell them about it. When you notice something you don't like, tell them about it.

Do it as soon as possible. Acknowledging a job well done is not much good six months later. Also, if you don't immediately call someone's attention to something you're not happy about, then they'll assume its okay. Either that or they'll think you didn't notice or you don't care. Do it in private. Why is it some managers still feel its okay to reprimand someone in front of their colleagues? Even the mildest rebuke can have a negative effect on morale.

When you do speak to the person use "I" messages. Say things like "I liked the way you did that" or "I'm unhappy with the way your reports are always late and I'd like your views on why this is". Avoid "You" messages such as "You're doing great". That can come across as patronising or insincere. "You're doing that all wrong" may cause conflict, lower morale and may not sort the problem.

Focus on one or two things. Don't run off a whole list of attributes or misdemeanours. Also be specific about job behaviour, focus on what the person did or didn't do, don't make a personal attack. Employees will feel happier if they perceive their employer or manager as a reasonable and fair individual - someone who is quick to praise but also says when they're not happy about something.

When we start to look at what motivates people at work, it's important to realise that we all have different needs. It's easy to fall into the trap of believing that all our staff are motivated by money. However, research conducted over the years into what motivates people at work suggests some other factors.

Money is important however people are more likely to be motivated firstly, by the work itself. Secondly, by being appreciated for what they do and thirdly by a feeling of being in on things.

The message is - if you want motivated staff then make their work interesting, give them feedback and give them the feeling that they're involved in the business.

We can make the job more interesting by giving people more responsibility, assigning projects and by training and developing them. We need to regularly give people feedback on how they're doing; focussing on what they're doing well rather than on what is not so good. To meet their need to feel involved we should regularly communicate both formally and informally. We could also involve staff in meetings they might not normally attend.

These steps will take time and thought however they'll make a huge difference as to how employees feel about their work. If they feel good and gain satisfaction from their work then they're less likely to find a reason to "take a sickie".

Alan Fairweather, 'The Motivation Doctor,' is an International Speaker, Author and Business Development Expert. To receive your free newsletter and free e-books, visit: http://www.themotivationdoctor.com

Article contributed by Karen S Sieczka

It is better to have enough ideas for some of them to be wrong, than to be always right by having no ideas at all. --Edward de Bono

As entrepreneurs, we have all failed at one time or another. An idea doesn’t pan out, a deal falls through, we get rejected by an important client, things don’t turn out as expected. We feel disappointed and sometimes we even feel hurt. Often, we want to throw in the towel. When this happens, we need to remember failure is an important part of the process of building success.

Failures can become turnarounds. Lee Iacocca brought the failing Chrysler company back from the brink of extinction in the 1980’s. Harry Truman failed miserably in many business ventures before becoming president of the United States. If these two had given up when things were tough, their names would be lost to history.

You probably know who James Dyson is. He is the guy who invented the extremely successful and popular bagless vacuum. It took him over 5,000 tries to get his design right but he used each failure to make improvements and move closer to his desired end result. We wouldn’t even recognize his name if he had thrown in the towel after the 10th failure or even the 4,999th failure!

Everyone knows who Colonel Sanders is. He concocted the secret herb and spice recipe that made the most famous fried chicken on the planet. He was rejected over 1,000 times before someone thought his recipe was finger licking good.

Look at the Wright brothers. How many times did they have to regroup before their airplane left the ground? Look at Google founders Larry Page and Sergey Brin. They didn’t wait for the perfect search algorithm. They started the company and then refined the process as they went along.

Thomas Edison was known for the incandescent light bulb and first recording of music on a wax cylinder. He and his colleagues tried thousands of experiments, some miserable failures, some partial failures, some successes, but each attempt, each process brought something to the table, and sparked an idea or brought them closer to a solution for another puzzle.

Read biographies of famous people. Even among the most successful, most have felt the sting of miserable failures at one time or another. How did they react and move toward success? Focus on how they learned from the mistakes and moved onward and upward. How can you apply these lessons to your own life, career, and circumstances? Ponder this: do you accept defeat when something goes wrong or do you regroup and try again? How persistent are you?

You have to accept failures are part of the success experience. Mistakes often become the next great innovation. Vulcanized rubber was a mistake. Microwave oven technology was created by accident. Penicillin was the result of a failed experiment.

To be successful, you must reconcile with the possibility of failure. Being successful involves taking risks, and the possibility of failure, ridicule, disapproval, and disappointment. Be courageous. Everyone makes some mistakes. You may never figure out all the outcomes before you plunge into a project. So what? Do it anyway! If it fails, learn from it and try again!

Karen S. Sieczka is a training consultant and founder of Growing Great Ideas.com. Her latest training program is Growing Great Ideas: Unleashing Creativity at Work. The program generates ideas, enthusiasm, and teamwork and can be customized to address particular organizational issues or challenges. This article was excerpted from the Growing Great Ideas: Unleashing Creativity at Work book, now available at LULU.com for download or print version.

I bet just the very title of this article is enough to make you run for cover! Along with paper piles, budget and Cashflow is another area that can drive solo business owners over the edge! In your corporate days you would have had a bookkeeping/accounting department that took care of all of this for you – they paid the invoices, they tracked the receivables, they tracked the income, and they told you the bottom line!

Now that you’re running your own business you are also the Chief Financial Officer, and it can be very overwhelming. However, it needn’t be… let me share with you three simple steps that you can put in place to manage your budget and Cashflow.

What is a Cashflow projection?

One important area of your Financial Management System is that of a Cashflow projection. Put simply, a Cashflow projection shows whether your anticipated income will be able to cover your expected (projected) expenses and this report is very beneficial to you in your business.

It is an annual report and, if set up correctly, will show you how cash will flow through your business throughout the current financial year. I’ve been using a Cashflow report in my business for many years and find it invaluable. Just recently the chance to participate in a high-profile teleclass series came up, and because I have my systems in place, I knew straightaway that it was something I could take part in!

Step 1 – Create Your Cashflow Report

This is very easy to do using a spreadsheet. Create a column that lists all of your expenses, i.e. office supplies, legal & professional fees, membership, advertising etc. and a column for each month of the year. You will need to create formulae that will tell you your total income, total expenses, and subtracts the expenses from the income, and also carries forward any amounts from month-to-month. This is so you can see how your finances are ‘flowing’ throughout the year.

Step 2 – Input Your Data

Taking your financial data from your bookkeeping system input your actual income and expenses, and list any projected expenses in the appropriate row/column. Your Cashflow report will now show you at-a-glance any time periods for which you will need to be especially aware of. For example you may have a lot of expenses in one particular month so you’ll know that the previous month you’ll need to make sure that you have the funds kept back in your bank account to take care of those upcoming expenses.

It will also show you if you can afford to make an investment in your business, whether that’s signing up for a new service or membership club, taking out an advertisement, or buying new equipment.

Your Cashflow projection can also be used as a budget planner. You can plan out when annual memberships are due and put those in ahead of time. You can also add in an amount for when your taxes are due. This will provide you with a really good feel of how cash is flowing through your business, month after month, throughout the year, and you can also tell how much you can take off for owners draw, but still leave enough to cover the anticipated expenses.

Step 3 – Schedule In The Time

Now that you have your Cashflow report in place, it’s important that you update it regularly so that you can stay aware of how cash is flowing through your business, and take any actions necessary so that you have enough to cover all of your anticipated expenses.

I recommend scheduling in at least 30 minutes once a month to update this critical financial management report.

A Final Thought...

Having an annual Cashflow projection will provide you with all of the information you need so that you can keep on top of your business financially and know where you are.

If you have a bookkeeper taking care of all your financial records for you, ask them to prepare your monthly Cashflow report for you.

Online Business Manager & Virtual Assistant, Tracey Lawton, supports professional speakers, coaches, and authors to operate an efficient, organized, and profitable business. Learn how to create an efficient and organized office in 7 EASY steps, and receive free how-to articles at http://www.OfficeOrganizationSuccess.com.

Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:

"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and we're missing
deadlines. I'd like you to tighten up a bit on this. Anyway,thanks for all you've done so far and keep up the good work."

Have you ever said something along these lines when managing your team? You probably needed Fred to sort out his reporting but you didn't want to upset or demoralize him.

The only problem is that Fred may not get the message and the importance of it may be seriously diluted.

He may hear it as, "Fred, you're doing a brilliant job, you just need to sort out the reporting bit but it's not really that important."

What happens then is, Fred continues to fail with his reports.

The "sandwich" technique doesn't work, it lets you off the hook and it's mealy mouthed. Be direct when managing your people and they'll respect you more for it. You are also much more likely to get a change in behavior.

If you're unhappy with some aspect of an employee's performance then you need to tell them so. The skill is in doing it in a way that's effective and doesn't lower the morale of the individual.

Firstly, it's not acceptable to speak to your people just when you're unhappy about something. Tell them the good news as well. As Kenneth Blanchard and Spencer Johnson say in their book The One Minute Manager - "Catch people doing something right" and tell them about it.

Some managers and employers still have this strange notion that if people are doing things right then that's what they're paid for and they don't need to be complimented.

Ask almost any employee in Industries throughout the world and they'll tell you that they don't feel appreciated by their manager.

When you notice someone doing something you do like, tell them about it. When you notice them doing something you don't like, tell them about it. Whether it's good news or bad, the same rules apply.

Do it as soon as possible. Acknowledgment of a job well done is not much good six months later. Also, if you don't immediately call someone's attention to something you are not happy about, then they'll assume it's okay. Either that or they'll think you didn't notice or you don't care.

Do it in private. Why is it that some managers still feel it's okay to reprimand someone in front of their colleagues? Even the mildest rebuke can have a negative effect on morale.

When you speak to the person use "I" messages. Say things like "I liked the way you did that" or "I think there is another way to do that." Avoid "You" messages such as "You're doing great." That can come across as patronizing or insincere. "You're doing that all wrong" may cause conflict, lower morale and may not sort the problem.

When your giving feedback, focus on one or two things. You'll only confuse the person if you run off a whole list of attributes or misdemeanors. Be specific about job behavior, focus on what the person did or didn't do, don't make a personal attack.

Allow time for the message to sink in and allow the person to respond. You can then seek agreement as to what will happen in the future. If the person does not agree to take
corrective action then you need to move to another level. When they do agree to take corrective action then make sure that you monitor it and give encouraging feedback.

Being direct with your people is better for you, better for them and better for you business, so save your "sandwiches" for lunchtime.

Alan Fairweather, 'The Motivation Doctor,' is an International Speaker, Author and Business Development Expert. To receive your free newsletter and free e-books, visit: http://www.themotivationdoctor.com

I’m incredibly blessed to have developed wonderful business relationships and friendships. I can’t imagine who I would be or what my life would be like without them when I need business advice, feedback, to vent, a hug, a cheer, or a kick in the pants.

I’m a believer that the outside world is a reflection of the person we become on the inside. On days, when I am not at my best and feeling a bit low, I think of the people in my life who like hanging out with me in business or in my personal life. I realize if the people I enjoy, love, admire, and respect as high quality people want to be with me, well, what does that say about me, huh? My mood begins to lift and my thoughts shift. It’s a great reality check!

It takes time to develop trust and safety with folks.

The 10 qualities below are personal values I bring to my relationships and ones I look for in others.

1. Authenticity. Being real and genuine (as much as possible). Willingness to be vulnerable and let go of the need “to look good” in all situations invites opportunities to make a heart connection. In truth, we’re not always are our best and being human invites others to be real and genuine. When I’m in conversation with someone who is only sharing from their head, I have no sense of who they are because I can’t feel them anywhere!

2. Listening and communications skills. Who doesn’t want to feel heard and understood?Having the ability to express thoughts and feelings creates connection. Becoming a great listener and communicator is an art; one that can be developed without having to be perfect. Refer to a prior post I wrote on The Art of Listening.

3. Forgiveness. Making it ok to be human. I have put my foot in my mouth on many occasions and been forgiven. We all screw up sometimes and knowing that our human choices (yup I said choices) and mistakes will not cost us love and acceptance is a huge builder of trust and safety.

4. Unconditional love/acceptance. That’s what our children and animals teach us! Being loved and accepted for who we are is a normal and human desire we all want. Our individual viewpoints, experiences, passions… add richness and flavor to relationships (and the world). When we can offer unconditional love and acceptance to others we share a great gift that can be nurtured and passed on. That is how we serve others to heal and grow. Love is our natural state! Being forgiven has taught me how to forgive others; to look beyond the action or comment and see who that person is - someone just like me who wants to be loved and accepted.

5. 100% responsibility. Letting go of the blame game and fully owning thoughts, words, and actions. This is about being in personal integrity in how we show up and making amends when appropriate. Folks in my circle know that if it’s my stuff, I’ll own it and clean up anything I’ve created to the best of my ability. Red flags go up for me when I see folks play the blame game and pass the buck.

6. Not taking everything personally. This is an advanced skill to be able to hear and experience people from a charge neutral space with compassionate detachment. As a coach, therapist, and counselor, being able to step back without personalizing is a skill I’ve honed over the years. Having a strong self-image and sense of self are critical elements in being able to de-personalize. Being hungry, angry, lonely or tired can make it harder to stay in a loving space with people without reacting. Keeping self-care a priority is important!

7. Aligned values. Spiritual growth, personal transformation, communication, integrity are some of my core values. The people closest to me all share a common value of personal growth/life-long learning. Being with people who share personal, business, life values can feel like connecting with kindred spirits!

8. Compassion/empathy. Loving appreciation and understanding without judgment or criticism. Being thoughtful and caring invites the love of our soul to emerge. Ties right back to #4.

9. Supportive. People feel supported in different ways. Communicating what we need to be supported is the way we teach people how to show up for us. Building a strong community of people who nurture, energize, and lift us (whether we need a boost or not!) invites us to be authentic.

10. Managing conflict. This is a biggy for many folks. When people show up to work through the conflict by taking responsibility for their part, de-personalizing, being honest, making amends if necessary…. many of the points I’ve written about already, real trust and safety flourishes. We want to know that when things get tough and uncomfortable, folks will stick around and not leave us! Read my post - A Model for Conflict Resolution.

What would you add on your list?

When you’re having one of those days when you’re not feeling great, look at the people in your life who hang out with you because they love you, respect you, and appreciate you. You might find remembering helps to broaden and lift your outlook!

Dr. Lorraine Cohen, President of Powerfull Living, brings more than 25 years experience in personal and business coaching, psychological counseling, and sales to thousands of spiritually minded business owners, entrepreneurs, and leaders from a wide range of industries. Learn more about Lorraine’s services, success products and programs.

Small Business Branding: There are aspects of our business life that are challenges. When I blog or when I design or consult, I often come across challenges that only research can address. I am currently investigating podcasts. I want the production to be more than me in front of a microphone discussing branding tips. What about production values? Background music? The intro? All of these concerns are what is known as pain points. In the course of accomplishing something, these are the little irritants along the journey.

When you develop your marketing materials, recognizing your target audience’s pain points and exploiting them, will resonate with that audience. Don’t bore them with simply a list of what you do and how well you do it, but answer the age old question from the mouth of your consumer: “What’s in it for me?” or “How can I profit from dealing with you?”

Let’s say that you’re a bright young management consultant. Your target audience’s pain points might be:

• Industry compliances
• Retaining quality employees
• Training sale staff
• Keeping a tight reign on payroll
• Cross-border issues
…just to name a few.

If you want to get their attention, address what you know to be the biggest pain point of them all. Use the pain point that feels as though you’re hitting their sore tooth with a small metal hammer. Their pain is your gain.

To go back to my pain, (podcasting) - whenever I came across information that addressed one of my pain points, it resonated with me and I investigated that service further. I ignored all others who tried to sell their services with brag notes or fancy slogans, I don’t have the time to figure them out. You might even use your own target’s pain points as the basis of your brand differentiator.

Look at pain point solutions that exist all around you: If you perspire, you use Ban roll-on - if your feet hurt, you use a Dr. Scholl gel insole - if your mortgage is to complicated, ING has the unmortgage. The wonderful thing is, your customer wants you to address their pain points. We all want relief.

In many ways if you don’t use pain points to sell, many customers probably wonder why you exist. Understand their pain and sell them the relief.

They’ll love you for it.

How To Sell The Pain [Small Business Branding]

Business Advice Pro: Do you remember the last time when you really needed to do something, but you just couldn’t because you were constantly thinking of something else? Remember? I do. There are ways to fix that. And no, I’m not going to talk about the waves in the air or about some other mambo-jambo. And I’m not even going to use the word autosuggestion (The term autosuggestion is used for positive or negative physical symptoms explained by the thoughts and beliefs of a person.), even though it is part of the game. I’ll try to do it in a bit more humane & practical manner.

Theory: In order to do something, you need to get rid of all the unnecessary thoughts. Why? That’s because otherwise you can’t really commit to that one other thing.

Example: Imagine you *need* to write ten blog posts today, but have hard time doing it because the only thing you are thinking of is the money transfer that you should be getting any day now. You think of the money, you think of what you are going to do with it, etc. Now try to stick to writing your blog posts, it’s not an easy task. I know some of you won’t understand what I’m talking about here, yet some of you will understand it too well.

Problem: If you were asked NOT to think about an elephant, what are you going to think about? About the elephant of course! That’s the problem here –trying not to think about something usually results in more thinking about the not-to-think-about thing.

Solution: Yes, you could consider autosuggestion or self-hypnosis here, to make something with your subconscious mind. Well, yes, you could. But why do people ALWAYS want to complicate things? Instead of think about the wrong thing, make a decision, a reasoned decision why you should not think about it anymore. And start thinking of reasons why you should be working or why you want to work with the thing you actually need to get done. It is easy.

• DO NOT think that you should not be thinking about the thing you are thinking about
• DO think about WHY you shouldn’t be thinking about it
• DO think about WHAT you actually need to concentrate on and WHY
• And soon you’ll see the right thing is the only thing your are thinking about

Learn to take control of your mind [Business Advice Pro]

Why would a woman making a six-figure salary in Silicon Valley choose to
leave her high profile position with Cisco to create a product that used no
21st Century technology?

Because almost thirty years of working with Silicon Valley's top technology
companies can take a toll on a gal's ability to stop and see, much less
smell the roses! During a trip to Italy, far away from friends and family
and immersed in a culture that lives in the moment, I realized what I'd lost
sight of.

And that's where the idea for Adesso Albums was born. Six years later,
Adesso Albums is an international company with more than a million dollars
in annual revenue.

So how did I do it?

10 tips for Success in Business – Based on My Personal Experience:

1. Embrace change. It's an inevitable part of running a business. Rather
than fighting it, wasting valuable time and eventually losing, you're better
off anticipating, planning for, and embracing change. As a small business
owner you should be nimble and react quickly in a variety of ways. If you
look at change as an opportunity to grow, you will!

2. Use technology. Do more with less by automating routine processes with
web-based applications. These applications increase productivity and free
you, your staff and your resources to focus on more important tasks. And,
these applications can be accessed from anywhere

3. Keep your eye on the ball. It's easy to get caught up in the day-to-day
minutia of running a business. Constantly ask yourself if your daily
activities get you closer to your overall goals for the company. It will
keep you on track and stop you from spending time on the wrong things.

4. Know your differentiators. Compare your products and services to the
real, as well as the perceived competition. A competing concept can be even
more threatening than an actual product. Unless you have thought about what
differentiates your product or service from everything that's out there,
your marketing efforts will fall short.

5. Lead by example. Peers and subordinates alike will learn from your
example. They “listen” with their eyes more than with their ears. Your
actions mean more than what you say to them. Make sure your processes and
actions both inside and outside the office are things you want emulated.

6. Give the illusion of participation. Everyone likes to feel like they are
part of the decision process, so let them! Then do what you think you ought
to do anyway. It's not necessary, and often actually a hindrance in a small
business environment to employ the decision by a committee process.

7. Control timing. We often miss opportunities because we think we have to
respond immediately to stimuli such as phone calls or emails. Just because
the phone is ringing or an email comes in, it doesn't mean you have to
react. Your day shouldn't be a series of interruptions. The more you
control your distractions, the more effective you'll be.

8. Know what you don't know. It's inconceivable that you could have an in
depth knowledge of every aspect of your business. Acknowledge your weak
areas and surround yourself with competent resources and trusted partners
and learn from them.

9. Stay organized. It is critical to update, edit, add and delete from your
list of to-do's on a daily basis. Nothing feels better than crossing things
off. And, with a well-maintained list for you and your team, everyone will
stay on track and your chances for success are enhanced.

10. Plan for success. Formalize your processes as you go. Plan for and
build infrastructure ahead of your growth. So when your growth spurt comes,
you're ready for it. And don't forget to celebrate your successes along the
way. Stop and pat yourself and your team on the back as milestones are
achieved.

Following these ten tips not only helped me grow Adesso Albums to over a
million dollars in annual revenue last year, it also helped me reach tens of
thousands of people and help them live in the moment. Everyday we get
cards, letters, emails, pictures and even videos from our customers telling
us how Adesso Albums have touched their lives – and in so many ways –
both personally and from a business perspective.

From the couple who just got married and looked at their original instant
photo guest book every day of their honeymoon to the military family who
used an album to chronicle what happened while the dad was on tour for a
year, to our international distributors who each used the albums at their
weddings and have since quit their day jobs to sell Adesso Albums in their
part of the world – its' all very humbling.

With a good idea, a little luck and my ten tips, you are well on your way to
success too!

About the Author:
Lesley Mattos is Owner of Adesso Albums, Inc. and creator of the original
instant photo guest book that combines retro, funky and fun Polaroid instant
photos with hand written sentiments from guests. Now you can create an
instant memento that is presented to honorees at events such as weddings,
birthdays, anniversary or retirement parties as they are leaving! Visit
http://www.adessoalbums.com

Why are some people able to achieve so much more out of their lives than others? Why are some people able to produce outstanding, extraordinary results, exceeding what is commonly expected?

Is it because they have a lot more talent or capability? Do they have superior resources that other people lack?

Did the Wright brothers, inventors of the airplane, possess more aerodynamic and engineering expertise than the sum of all the engineers and inventors of their time?

Did Mahatma Gandhi come from a powerful family that enabled him to establish a power base to liberate India from the British?

Was Ho Chi Min a mighty general who trained the Viet Cong to first drive out the French and then the Americans?

These men did not possess any measurable resources to achieve their accomplishments...and history is peppered with many examples of such outstanding individuals.

What set these men apart were the incredible beliefs they had about the moral rightness of their cause. That gave them extraordinary strength to fight on against all odds, winning eventually.

Beliefs are like Operating Systems

Our beliefs can be described as the operating system to our brain. They determine our expectations, producing the proportionate results.

If you believe that you can become a Millionaire, CEO or President, this is what you will expect from yourself.

If you believe you do not have the capability to earn more than $40,000 a year, this is also what you will expect from yourself. If you believe that you can lead others, you will expect to attain nothing less than a management position.

If you believe that you are nothing more than a follower, you will not expect anything more than being just a front line employee.

If you have an empowering belief that you can build a highly successful business, this belief will drive you to take massive action.

You will develop a business plan, attract investors and launch your marketing campaign.

You will start innovating new product lines, probably investing in Research and Development to create entirely new products or processes

Sure you will have lots of obstacles along the way, but your beliefs will drive you to turn any failure into feedback changing your strategy until you get the result you want.

Even if you don't achieve the exact targets you set for yourself, you are going to produce some great results.

Beliefs are the driving force behind the actions we take, determining how much personal potential we are able to tap within.

When we believe that something is possible, we will go all out to make it happen. We will take massive action and commit ourselves to keep doing whatever it takes to achieve it.

Strong empowering beliefs lead seemingly ordinary people to achieve extraordinary results, while limiting beliefs cripple the most talented despite them having all the resources, from achieving what they could have achieved.

Adam Khoo is an entrepreneur, a best-selling author and a peak performance trainer. A self-made millionaire by the age of 26, he owns and runs several businesses in education, training, event management and advertising, all with a combined annual turnover of $20 million. His best-selling "Patterns of Excellence" is a complete step-by-step system that will literally program you for success in life.