Dear Ms. Social Networking Manners, I’m a professional athlete who sometimes gets bored off the field. There’s only so much television you can watch, so that’s why I like to hop on Twitter. I especially like to do this when I’m really angry about something. But I’ve discovered I get a big backlash when I [...]

Article Contributed by Mark Hunter Sell to the customer’s value expectations, not to your value propositions. We’ve all heard the rule of listening to what the customer has to say, and there’s not a salesperson who thinks they don’t listen to the customer.  Reality, however, is quite the opposite.  I find time after time when [...]

It’s very exciting to win a job or sell a product. The sale signifies that the customer believes in you. It’s especially gratifying when the sale is associated with a new customer, because that broadens your client base. Making sales and having a broad base of customers is a good way to “keep the pipelines” [...]