The relationships we have with our customers are the most important assets we possess. Easy to understand and take care of, right? I encounter a great deal of customer service and disservice as I travel. I have discovered 3 Ways to Give Positive Customer Service from these experiences. Listen As my assistant made reservations for […]
Your customers aren’t sure what to expect from you right now. Election year uncertainty casts a negative anxiety over doing business that political ads only exacerbate. Customers aren’t sure who cares, who to trust, and who is on their side. How do you engage this adversity so as to increase sales, and get greater productivity […]
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