Article Contributed by Dr. Joey Faucette What do you believe about your business? Your business beliefs are the core values of your “how” in leading your relationships and managing the details. Have you ever taken four minutes and written them down? Make sure you include these three things you gotta believe about your business: Business [...]

Article Contributed by Dr. Joey Faucette At times we allow the negative noise of the flat economy to drown out any positive, on-key music in our businesses. Soon the negative noise has an effect on you. You become filled with: Fears about finances—“The bank called. Surely they’re not calling in my note.” Suspicions about an [...]

Article by Jeff Beals “Great moments are born from great opportunities,” said the late Herb Brooks, one of the world’s most famous hockey coaches. Brooks certainly seized opportunity during his career.  He agreed to coach the 1980 U.S. Olympic team that beat the “unbeatable” Soviet Union in Lake Placid, New York during the famous “Miracle [...]

Article by Dr. Joey Faucette Study after study in which we say “Thank you” to our customers reveals that they both spend more money with us and tell their friends about the exceptional service and products we deliver. Volumes of books chronicle how employee productivity zooms skyward when appreciation is expressed. (The best of which [...]