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15 Ways to Digitally Protect Your Business

In today’s digital age, technology reigns supreme, leaving businesses to face an ever-increasing threat of cyberattacks and data breaches. The importance of implementing robust digital protection measures cannot be overstated. Safeguarding sensitive information, preserving customer trust, and ensuring uninterrupted operations are vital to a successful business strategy. This article explores 15 effective ways to protect your business digitally, offering practical tips and solutions to fortify your defenses against the lurking dangers of the online world.

Use strong and unique passwords

Require employees to create complex passwords that are difficult to guess. A strong password includes uppercase and lowercase letters, numbers, and special characters. It’s equally important to avoid using easily guessable information such as names, birthdates, or common words. Additionally, each account should have a unique password to prevent a breach on one platform from compromising multiple accounts. If many employees log in with the same information, consider resetting passwords every few months to prevent unauthorized access.

Two-factor authentication (2FA)

2FA adds an extra layer of security by requiring users to provide a second form of authentication in addition to their password. The second authentication process can be a code sent to their mobile device, a fingerprint scan, or a physical token. By implementing 2FA, even if an attacker accesses your login information, they would still need the second factor to log in.

Manage software updates

Regularly updating your operating systems, software applications, and plugins is crucial to protect against vulnerabilities. Many updates include security patches to address system weaknesses that could be exploited by attackers. Enabling automatic updates whenever possible ensures that your systems stay up to date without requiring manual intervention.

Install antivirus and anti-malware software

Antivirus and anti-malware software help detect, prevent, and remove malicious software like viruses, worms, and spyware. Ensure you install reputable security software from trusted vendors and regularly update it to ensure protection against the latest threats.

Implement a firewall

A firewall acts as a barrier between your internal network and the external world, monitoring and controlling incoming and outgoing network traffic. Firewalls help block unauthorized access attempts and detect and prevent certain types of malicious activity. Configuring a firewall properly and keeping it up to date is essential to keep your business network protected.

Secure your Wi-Fi network

Unsecured Wi-Fi networks are vulnerable to cybercriminal attacks. Change your administrator passwords on your Wi-Fi router to prevent unauthorized access and use encryption protocols such as WPA2 or WPA3 to encrypt the data transmitted over the network. Additionally, ensure you regularly update your router’s firmware with the latest security fixes.

Regularly back up your data

To prevent data loss, you need to implement a robust data backup strategy. Data loss can result from hardware failures, natural disasters, or cyberattacks, so regularly back up your critical business data and ensure the backups are stored securely, either offsite or in the cloud. Also, test your restoration process to ensure you have reliable backups that can be restored if needed.

Educate and train employees

Human error is a common factor in many security breaches. Your best defense against security attacks is educating your employees. Conduct regular cybersecurity awareness training sessions to inform employees about potential threats, such as phishing attacks, social engineering, and the importance of strong passwords. Fostering a culture of security consciousness, helps employees become your first line of defense against cyber threats.

Restrict user privileges

Grant employees access only to the systems, data, and applications necessary for their roles. Implementing the principle of least privilege (PoLP) ensures that users have the minimum level of access required to perform their job functions. By limiting access rights, you reduce the risk of unauthorized access or accidental misuse of sensitive information. Consider investing in a password manager so you can restrict and authorize access to secure data as needed.

Develop incident response protocols

An incident response plan outlines the steps to take in the event of a security incident or data breach. It should include a clear chain of command, define roles and responsibilities, and provide instructions for containing and mitigating the impact of the incident. Regularly review and update your incident response plan as new threats emerge or your business evolves.

Secure physical access

Physical security is often overlooked, but crucial to protect your digital assets. Control physical access to your premises and sensitive areas within your organization. You can control physical access through access control systems, such as access cards or biometric scanners. Implement video surveillance (CCTV) to monitor entrances, exits, and critical areas. Additionally, limit access to server rooms and critical infrastructure to authorized personnel only.

Monitor and audit systems

Implement logging and monitoring tools to track and identify any unusual or suspicious activity on your network. Collect and analyze logs from various systems, applications, and network devices to detect signs of potential threats or unauthorized access attempts. You should also conduct regular security audits to identify vulnerabilities, misconfigurations, or policy violations and take appropriate actions to address them.

Encrypt sensitive data

Encryption involves converting data into an unreadable format without the appropriate decryption key. Implement encryption for sensitive data, both when it is stored and when transmitted. Encrypting your sensitive data protects it even if it is accessed or intercepted by unauthorized individuals.

Implement a secure remote work policy

With the increasing popularity of remote work, it’s essential to establish guidelines and policies to ensure secure remote access to your systems and data. Remote work policies may include using virtual private networks (VPNs) to encrypt communications, secure remote desktop protocols, and enforce strong passwords and 2FA for remote access.

Consult a cybersecurity pro

At the very least, you should consult an expert in cybersecurity to protect your business. Consider working with a cybersecurity professional or consultant who can assess your digital security posture, identify vulnerabilities, and help develop a comprehensive cybersecurity strategy tailored to your business needs. They can provide recommendations, assist with implementing security measures, and help you stay updated on the latest threats and best practices.

Protecting your business digitally

Protecting your business in the digital realm is not a luxury; it’s a necessity. Cyber threats continue to evolve and pose significant risks to organizations of all sizes. By employing these 15 ways to protect your business digitally, you significantly enhance your security posture and reduce the likelihood of falling victim to malicious activities. Remember, proactive measures such as regular software updates, employee training, robust password management, encryption protocols, and strong network security can go a long way in safeguarding your valuable assets. By prioritizing digital protection, you preserve your business’s integrity and ensure a safer and more secure environment for your employees and customers.

Ashley Nielsen

Ashley Nielsen earned a B.S. degree in Business

Administration Marketing at Point Loma Nazarene University. She is a freelance writer who loves to share knowledge about general business, marketing, lifestyle, wellness, and financial tips. During her free time, she enjoys being outside, staying active, reading a book, or diving deep into her favorite music.

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Operations

How to Move An Office Without Losing Productivity

Some companies move an office to lower operating costs or increase revenue, while others look for new clients, markets, or staff. Moreover, companies focus on reducing employee turnover by improving work-life balance within their team but also on increased efficiency as a result.

However, the process of office relocation is a challenge in itself. Avoiding reduced productivity during the transition to new office space should be a concern of every good manager. After all, moving an office includes much more than the simple relocation of furniture.

What does it take to move an office?

We are continually witnessing that business growth often leads to an office or headquarters relocation. One of the ways to handle rapid business expansion is to analyze thoroughly. Even though companies differ in size, they all follow a similar routine during relocation.

Essentially, it is just another project, although one that involves the whole organization. A successful office move is based on the hope-for-the-best-plan-for-the-worst rule and relies on proper

  • Moving strategy
  • Budgeting 
  • Communication

Moving strategy

First of all, you and your team need to make a comprehensive moving checklist, timetable and set up a budget. Moving strategy involves a lot of planning, so make sure you start well in advance. To move an office smoothly and avoid reduced productivity, you need to ensure that you put everything in order before moving day comes. Compiling a detailed inventory, communicating clearly, contacting utility and service providers, scheduling tasks and coordinating teams require significant additional effort. However, it is feasible.

You must prepare your new office before the moving day comes. If there is anything you need to fix or modify, you should do it before the first boxes arrive. Consider relocating departments one at a time from least to most significant for the business. Once your new office is fully functional, move the key department swiftly. The best time to conduct office relocation is over the weekend or after working hours.

Experts rely on experts

Only those who comprehend the complexity of moving an office understand the need to delegate a part of the relocation to experienced professionals. No matter how big or small your business is, consider relieving your employees of tasks such as packing, labeling, and unpacking. It will make the stressful time of office relocation pass smoothly, without serious disruption of work.

There is at least one moving company in your vicinity that has expertise in commercial relocations. Don’t hesitate to ask for assistance. After all, every company with its best interest in mind hires people who know what they’re doing. 

Moreover, consider renting a storage unit for the items you’re not ready to dispose of yet. The good news is that many moving companies offer short- and long-term storage services, as well. Additionally, while an archive is a necessity, you don’t need to clog your new working space with documents you rarely use. A nearby storage facility that is available to you 24/7 is the answer.

Setting up a moving budget

Poor budgeting, in general, is one of the bad habits that can ruin a business, so make sure to plan your relocation budget in detail. It should start with the selection of the most suitable moving company. Asking for several moving quotes is not sufficient. Hence, ask the movers to send their estimator to your current office if they do not offer it themselves. That is the only way to get the most detailed moving estimate. 

To save on the moving costs, consider what is worth moving to the new office space. If it makes financial sense, buy new, modern, ergonomic furniture, higher quality electronic equipment, and newer software. It will improve your team’s job satisfaction, efficiency and, thus, productivity. Moreover, you can sell some of the old office furniture over time or donate it for the tax return.

Communication strategy

Setting attainable goals before your team is only one of the secrets that drive entrepreneurial success and the same applies to the project of office relocation. The only way this goal can be achieved is through clear and timely communication with employees, business partners, and clients. A vast number of smartphone apps for business communication helps you to get in touch and share files with employees if they need to work from home for a while.

Most importantly, employees should know the details about office relocation well in advance. Not only because they might be tasked with additional duties but because it’ll affect their regular work routine and everyday lives. Also, designating additional tasks to workers without proper reimbursement inevitably leads to reduced productivity

A business doesn’t solely rely upon employees. The public should know about the office relocation, as well. Suppliers, customers, clients, business partners, and other stakeholders must know where and when to find you. In the era of e-communication, that shouldn’t pose an issue.

Make sure there is a banner on your home page, that you post on your social media accounts about the imminent move, and send newsletters and/or emails to all parties. Finally, put a good old sign on the entrance to your office with your future address and contact details.

Employees: motivation for relocation

The most important aspect of office relocation are employees affected by the move. Moving within a city is disturbing workers significantly less than a cross country move. However, company management should take every detail into account.

What usually worries employees are commute options and time they need to get to and from work. Moreover, lower productivity is often a result of poor motivation. There are many ways to stimulate and reward your team. A one-time raise, an extra day off, team building or gift cards, it is up to you. 

Companies should have ready solutions before the problems even arrive in the form of disgruntled and disappointed employees. Once again, we stress the importance of timely communication. Well informed workers who are motivated and encouraged to voice their concerns are the core of every successful business. Not only during an office move.

Stella Myles is a team leader at an international corporation and a guest blogger on mod-movers.com with topics regarding corporate culture. She thrives in a multinational environment she works in and enjoys sharing her experience with others.

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Operations

3 Ways to Stay Motivated When Working From Home

Working from home has its benefits, but there is no denying that staying motivated and in a hard working mindset can be tough when you are able to work from the comfort of your own house. Whether you work in real estate or do remote work for a medical clinic like ThriveMD, finding the motivation to stay productive, finish projects, and meet deadlines without working in the confines of a traditional office can be tough. Now that working remotely or in hybrid roles is fairly normalized in the workplace, here are a few ways to stay motivated while working from home.

Dress for Success

While this might sound simple, one of the best ways to motivate yourself to work is by dressing like you’re heading into the office. If you have a hard time putting yourself in the mindset to do work and find yourself wanting to lounge around in bed or on the couch while you are supposed to be doing office work, staying in your pajamas or comfiest sweatpants all day surely will not help. Getting dressed in the morning before heading into your home office can make all the difference when it comes to putting yourself in the right mindset to stay motivated and productive throughout a long day of work.

Limit Distractions

When you aren’t working in a traditional office and under in-person supervision from coworkers or managers, it can be easy to allow yourself to get distracted. Limit the chances of this happening by working in a room with no TV or access to other distractions in your household. Additionally, many people find it helpful to delete social media apps from their phones during the work hours, in order to limit your chances of getting distracted and caught up in scrolling through these apps for too long.

Check in With Others

Often, a lack of motivation comes as a result of working on your own and not having the opportunity to connect with coworkers who are working on similar projects. Fix this by taking the time to check in with 1-2 coworkers each week. Whether this is done in person by grabbing coffee or lunch or virtually by hopping on a Zoom call during the work day, seeing what other people are working on and tracking their progress on projects similar to those you are working on can help you stay motivated to actually work.

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Operations

Realistic Challenges When Working From Home

Working from home has its benefits, but there are also challenges that come with it as well. This is especially true if you work in something complex like the medical industry, such as The Institute of Natural Health. But by being aware of these challenges, you can work to get around them and better prepare yourself.

Distractions

If you’re someone who is easily distracted, working from home might prove to be a challenge for you. Your office might have a few distractions in it, but at home, you’ve got to deal with things like the mail being delivered, housework that needs to be done, the television is only a few steps away, kids, noisy neighbors, and more. 

There are ways to deal with these, such as noise-canceling headphones and setting yourself up in a room that prevents as many distractions as possible, but it’s still a very real obstacle to overcome.

Collaboration and Communication

Depending on your specific job, you might need to collaborate and communicate with another team of workers, regardless of if they’re at the office or also working from home. Communicating with your team can be a task in itself when you need to hop on video calls with multiple people and wait for them to respond to your messages throughout the day, but you will learn to cope with it.

Logging Off

While some people might have trouble staying focused and getting their work done while working remote, others might have the opposite problem: they just can’t seem to log off at the end of the day. Quitting time comes and you want to finish up what you’re working on so you continue working, only for dinner time to roll around and you’re still cooped up at your desk while the rest of the family talks about their day.

Make a mental note to shut down when it’s time.

Disconnect

Working remotely can get lonely after a while, especially if you are typically used to working in an office full of other employees. You’ve got to get used to being by yourself for long stretches of time, whether that means playing music while you work or listening to a podcast. If you have a pet that can rest next to you without being a distraction, that is another great way to bridge the connection gap.

The Pros

While there are certainly plenty of challenges that you may encounter while working remotely, there are just as many benefits. Having more freedom, no commute, and better hours are only a few of the perks of working remotely, so don’t be afraid to try it out.

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Operations

Outsourcing Shipping 

As your e-commerce business grows, you may want to consider outsourcing your shipping needs to a third party. Here’s how it works.

  • Outsourced shipping is when your product distribution is fulfilled by another company. 
  • There are many different solutions for outsourced shipping.
  • When choosing a shipping provider, you should consider the size of your product and your projected shipping volume.
  • This article is for small business owners who want to streamline their logistics process and move their current processes out of their garage.

When you run an e-commerce business, one of the most important details is how you ship your products to your customers. While shipping out of your garage works well when you first start a business, that model becomes unsustainable as your business grows.

There comes a point in every business owner’s life when they realize they need to streamline their logistics process, said Krishna Iyer, director of strategic alliances for ShipStation. If you’ve reached that point, you may wonder how to affordably outsource your shipping needs to third-party providers with the least disruption to your customers and business.

We spoke with industry experts to help small online retailers determine when it’s time to outsource shipping – and how to do it. 

How does outsourced shipping work?

The outsourced shipping process starts when your company purchases products from your supplier. Your product will then be shipped to your third-party logistics center for storage.

When you make a sale, you’ll forward the order to the center, and they will fulfill the order by sending your product directly to the customer. The third-party logistics center will pack up and ship your products directly, so you’ll never need to handle items before they reach customers. 

Once you have your process established, customers will be able to seamlessly buy a product, and your outsourced shipping provider will fulfill the order.

Should you outsource your shipping?

If you’ve been shipping products out of your home, trusting a third party can be difficult. Iyer said business owners need to look at their finances to decide if it’s time to use shipping software or hire another company to handle shipping.

“When looking to outsource shipping, business owners should consider where they are shipping products to most often, how intricate their fulfillment procedures are, what the returns experience looks like for their customers, and what markets they would like to expand to,” Iyer said.

Iyer listed some of the major pros of outsourcing your shipping. 

  • A shift in focus: Outsourcing allows you to focus on your core competencies, such as product development, marketing and long-term growth strategy.
  • More professional shipping: Third-party shippers are often better suited to handle shipping, packing and fulfillment.
  • Time and money savings: You can decrease your business’s order-fulfillment time and potentially save your customers money.

Of course, there are also some cons of outsourced shipping.

  • Costs: If you sell large products, outsourcing your shipping may cost more in the long run, because of the extra warehouse space needed to store your products.
  • Complex pricing: Some shipping companies have complicated pricing structures that make it difficult to understand how much you’ll ultimately pay.
  • Issues with returns: Your returns process may suffer when you use a third-party shipping company, as some customer service functions are out of your hands.

How to outsource shipping

Online retailers have a few different options when outsourcing, including renting warehouses, dropshipping and using third-party logistics (3PL) companies.

“It really depends on your business and what you’re selling, and the materials you need to do business,” said Sam Ely, director of LTL operations at uShip.

Warehouse rentals

Renting warehouses is common among growing online retailers. Merchants rent warehouse space near high-population areas so goods can be delivered to consumers faster and cheaper than they could from the business owner’s or manufacturer’s location.

Dropshipping

If you don’t want the hassles that come with renting warehouse space, dropshipping bypasses warehousing and allows you to ship orders and track inventory directly from the dropshipper. 

With dropshipping, when a customer buys a product, you (the merchant) buy the inventory from the dropshipping company, which then ships the products to the customer directly.

Third-party logistics

Third-party logistics, or 3PL, encompasses many different services. Essentially, it means hiring another business to optimize your supply chain. This company could handle shipping and warehousing, manage the inventory process, provide in-depth reports, and more.

A 3PL comes with a hefty price tag, which might be difficult for some small businesses to handle. As a business owner, you need to weigh the pros – not having to deal with the nightmarish web of shipping duties – with the cons, like the significant upfront investment these services require

How to choose a shipping provider

As you weigh your options, here are some tips from Iyer for finding an outsourcing partner:

  • Understand your business’s shipping needs. Envision the fulfillment and delivery experience you want your customers to have, and then communicate your business’s needs to the providers you’re considering. Involve your company’s various departments early on, mitigating potential issues later.
  • Shop around for shipping providers. “Understand the line-item costs for each item fulfilled,” Iyer said. “Don’t be afraid to ask for a sample invoice breakdown and a projection of what a bill will look like.” He noted that most 3PLs are locally owned and operated, so they can be flexible with invoicing structures. If you go the 3PL route, find one that really fits your needs, and ask for references with companies in similar industries if possible. [Learn more about invoices and price quotes in our guide.] 
  • Ask questions. As cliche as “open communication” and “asking lots of questions” may seem, these factors are crucial to finding the right provider, saving you a lot of headaches further down the road. “[Third-party shippers] should … have a lot of transparency in what they are doing, how they are doing it, and why they are doing it,” Iyer said. “After all, it is your product and why a customer is buying from you.”
  • Consider how a provider handles returns. An important area to consider is how a third-party vendor might handle customer returns. “How much do they put on the customer versus utilizing tools – i.e., printing a return label on the front end for a product, or having the capability to print and email a return label?” Iyer said. “How does the third party process the return when it comes in? Can they utilize low-cost return methods? These are critical questions [to ask] in keeping costs down and ensuring a better customer experience.”

Top outsourced shipping options for small businesses

There are many excellent shipping options for small businesses, some of which are household names. Each major carrier has its own small business solution with benefits and drawbacks.

USPS

The United States Postal Service is ideal for small businesses sending out a low volume of smaller items. It offers programs that make it easy to fulfill orders in-house, including allowing users to pay postage and print shipping labels online with an at-home pickup option.

USPS runs local routes daily, so it won’t have to go out of its way to deliver to your customers. However, USPS delays can affect small business operations and customer satisfaction. 

FedEx

If you ship large items that need fast delivery, FedEx is a sound option. Its small business options include a rewards program and packaging dashboard that allows you to calculate the weight and size of your packages to determine your shipping needs. 

UPS

UPS, or the United Parcel Service, can deliver large shipments in one to five business days. It also has many resources for small business owners, including the ability to schedule pickups and manage customer support, and a program that offers shipping discounts and consultations to small businesses.

How to Outsource Your Shipping [Biznewsdaily]