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Archive for the ‘Customer Service’ Category

New Webcomics series brought to you by #entrepreneurfail and GetEntrepreneurial.com. Enjoy! It’s an epidemic out there in the entrepreneurial world.   Anyone out there suffering from CAPS (Customer Acquisition Procrastination Syndrome)? Symptoms include the eager urge to work on ANYTHING and EVERYTHING except finding customers to build a new business. Your doctor (or mentor) doesn’t need to tell […]

I AM A CUSTOMER. In the last month, I have contacted a number of small businesses and companies to get information and pricing for a soup-to-nuts residential design project. Overall my customer experience has been extremely varied, but one thing I know for sure; I will not do business with you and this is why! Slow […]

When a small business owner says they hate their customers, and I’ve heard this on several occasions, it’s time to find out why and make that hard decision to change direction or go out of business.  Many years ago, I met and became friends with an enterprising couple who started an ‘old-world style’ deli in […]

Clients are the backbone of every solo service professional’s business. If you don’t have any, or enough, clients then you’re going to struggle to grow and build a profitable business. Therefore business owners are always on the lookout for strategies, tools, resources etc. that will make the client acquiring process much easier. But there’s one […]

Article Contributed by Morrys Sarmiento Let’s face it: not all entrepreneurs can afford to outsource their customer service necessities to other companies. If you’re one of the business owners who doesn’t have the capability of farming out your customer assistance just yet, we have good news: it doesn’t have to cost you an arm and […]



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GetEntrepreneurial.com is a small business blog dedicated to providing business advice and resources to our community of aspiring entrepreneurs. Our specially hand-picked panel of GetEntrepreneurial.com Network experts regularly contribute entrepreneurial content and professional tips for small business owners worldwide.