People buy from those they know and trust. Nowhere is this more true than on the Internet, where you may never even meet anyone in person. Establishing a trust relationship with your potential online clients takes time, but it is well worth the effort! Think about the last time you bought a product or service [...]

Article Contributed by Laura Moisei We all like to be prompted with the right questions. Showed that our opinion matters. Involved in other people’s lives. Questions are effective means to find valuable insights and to engage people by your side. As Dorothy Leeds points out, knowing how to ask helps you mend things even before [...]

Customers Lie! We, as sales professionals, are constantly told that customers lie. They never address the reason customers lie nor do they tell what you can do about it. Customers lie because they do not want to hear how stupid they are if they do not understand how your product or service will help them. [...]