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Archive for the ‘Communication Skills’ Category

Article Contributed by Elizabeth Lee We’ve all been there. Either we bite off a lot more than we can chew, or life gets in the way. This is especially true for freelancers who have to make their own schedules and don’t have anyone to delegate the work to when things get busy. At one point […]

  • Comments Off on How to Tell Your Customer You Can’t Meet the Deadline

As your business grows, you will find that the time your employees spend interacting with customers is growing to grow substantially as well. In order to keep in line with what you need your bottom line to be and to ensure customer satisfaction, you will want to expand on the various ways you assist your […]

  • Comments Off on Set Your Company Apart By Using Multiple Forms Of Communication With Customers

  Having to come up with a pitch and present it to potential clients has always been a difficult task to do, much less pull off successfully. But it can be incredibly discouraging when you do not get any kind of interest after working for so many hours on your pitch. Do not fret, for […]

  • Comments Off on Here’s How to Give a Convincing Pitch to Your Clients

Do you have a crisis communications plan in place yet? “Yes” or “no” are both perfectly acceptable answers here. “Maybe” or “Uh, what?”…not so much. If you aren’t sure what to do in the event of a serious PR crisis that threatens your organization’s public image, you’re living on borrowed time. Trust is much larger […]

  • Comments Off on Your Team Has No Idea What to Do When It Hits the Fan – Yet

If you’re going to get big, you’re going to have to learn to deal with it. That’s the advice many of us receive when we take those first tentative steps to get our work into the world in a much bigger way. The bigger you get, the more you’ll be criticized or just have nasty […]



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