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Archive for the ‘Communication Skills’ Category

I was coaching a group on their presentation to their Senior Leadership Team.  It was the end of months of research, weeks of discussion and development, days of practice.  Our session began. The first speaker stood up.  She seemed relaxed, she smiled and then began to explain the assignment, telling in great detail what they […]

At 4.30am when I woke up with pre-performance nerves, it seemed like a good idea. To start by telling a personal story about my son. A story I’ve told a million times. An easy story to tell. ??What unfolded was not quite what I had expected. When the moment came and I was mid-telling of […]

Practically everybody has dreams of earning a bit of media coverage and being flooded with business. Unfortunately, that’s easier said than done. The main reason most press releases fail is because they are self-promotional. Promotional copy is the cardinal sin of press releases. Reporters want news, not advertisements, so before you begin to write, pick […]

I’m writing this at Bill Baren’s The Big Shift event. Bill is an interesting fellow (check out my PW Unplugged Radio interview with him) and what I most enjoy is how he presents “old” topics with a fresh, new slant. Yesterday he talked about the “shields” we all carry around with us. A shield is something we […]

Over time for many sales professionals the process of first impressions and conversations start to become a subconscious effort. Do anything enough times and it’ll happen, but the difference here is that for a sales professional the first impression is one that opens up the doors for further conversation – and then you have to […]



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