Categories
Success Attitude

What a Story!

When was the last time you heard a great story?

You know the kind…where you find yourself repeating it to someone else.

You may have heard it in passing. It may have been a friend or colleague that told you something that just kind of stuck. It was compelling, perhaps had an urgent message or simply inspired you. It struck a chord in you somewhere, you may not even know what it was… But you find yourself telling your partner or a friend.

Can you imagine what it would be like if every time you spoke, this happened?

Can you imagine how it would affect your life and your business if your story touched people in this way?

It’s not as difficult as you would imagine.  It’s down to 4 simple ingredients. They are: passion, conviction, clarity and presence.

If you are passionate about what you stand for and what you are saying…

If you believe in your mission entirely… If you have complete clarity as to what are the
benefits… If you are truly present…

How many people actually have this in their business? I imagine, not as many as we would think!

Last week I participate in a storytelling performance for a local festival.  As I stood on the stage, in the middle of the most enchanting forest you could imagine, those four magic ingredients showed up.

I was passionate about my stories.

I was completely committed to my role as
storyteller, peace maker and entertainer.

I was clear about how the audience would be thrilled by the experience of our performance, but also go away thinking about the big issues we were discussing.

And finally, I went through my physical, emotional, spiritual and intellectual preparations in order to be fully present.

So, the truth is, it’s much easier when you are ‘performing’…when you are on stage. But what about in life and in your business?

Can you imagine how your life and business would change if it were made up of these four ingredients all the time?

It’s mind-blowing! Seriously, you could change the world! And why not – why not go for it? Create this level of impact in everything you do.

Categories
Customer Service

Keep Your Customers Happy – The Customer Service Infographic

Customer Service Infographic
Via: Bolt Insurance

Categories
Success Attitude

Welcome to the We Economy

To succeed in today’s economic environment, check your ego at the door and embrace a new way of doing business that is about more than what you can control and manipulate.  That’s your ego talking.

The Ego Economy is dead.

Welcome to the We Economy.

This rising tide of the We Economy can lift all of our companies on thrilling waves of positive profits or capsize and drown us in red ink. We choose.

How do you navigate the change and positively succeed at work?

Here are three positive business conversation transformations to have today that say “good bye” to the Ego Economy and “hello” to the We Economy so you will positively profit.

“I did it” becomes “We did it.”

In the Ego Economy, you could afford to get by on what you alone could do. The We Economy requires the creation of partner relationships with your employees, customers/clients, vendors/suppliers and more to generate a profit built on what “We” can do.

How?

Ask your employees, “How would you build a better business?” They are on the front-line of interaction daily. Listen deeply and tap their wisdom. Act to implement.

Ask your customers/clients, “What can we do better?” They bring you their hard-earned money in exchange for your services and products. Listen deeply for themes and respond immediately.

Ask your vendors/suppliers, “What are some best practices you see out there?” Take notes about the one that makes sense for your business and ask your employees what they think and how they would implement it.

In the We Economy, we succeed as we create partner relationships with everyone who touches the business. We do it, not I.

“I already know that” becomes “Please show me how.”

In the Ego Economy, you stayed on top of the change-of-information trickle with little effort. “I already know that” was a reflection of the predictable growth of knowledge.

In today’s We Economy, the info flow is more like a fire hose than a trickle. You as a business owner or leader simply can’t drink from it alone. “Please show me how” replaces “I already know that” to generate more profits. Be teachable.

Your business is your tuition ticket to matriculate in Biz U. You hire people smarter than you in certain areas and learn from them. You cultivate an “always on the learn” environment in which results are shared, graded, and evaluated for next time and do-over’s.

Keep saying, “Please show me how” until it rolls with delight because you’re about to learn something that makes your company more profitable.

“I pulled myself up by my own bootstraps” becomes “We wear loafers.”

In the Ego Economy, we all wore boots and bragged about pulling ourselves up by our own bootstraps. As self-made men and women, we created it all.

In the We Economy, we wear loafers. In a boot-wearing market, loafers are innovative—more comfortable, easier to pull on and off, with no socks. In the We Economy, you’re comfortable in responding to the changing demands of your partners and learning as you go. You’re pulled onto and off of teams according to project needs, not siloed departments. And who needs socks?

Relating with all who interact with your business and creating new learning generates creative innovation which takes your company to greater profits and higher margins. In an economy of boot-wearing, ego-driven, know-it-all’s, innovators who are loafer-sporting, team-focused, and learning-as-you-do-it have more to say about success than anyone.

Avoid talking about “I” because the Ego Economy is dead.

Instead, start a positive work conversation about “us.”

Welcome to the “We” Economy.

(Wear your loafers.)

About the Author:

Dr. Joey Faucette is the #1 Amazon best-selling author of Work Positive in a Negative World (Entrepreneur Press), coach, and speaker who helps professionals discover success in the silver lining of their business and achieve their dreams. Discover more at www.ListentoLife.org/speaking.

Categories
Newsletter

BIZNESS! Newsletter Issue 134

BIZNESS! Newsletter

 

Cover Story

IKEA Cardboard Camera

Earlier this week a photograph of a mysterious IKEA digital camera crafted out of cardboard took the web by storm. It will be called KNÄPPA, and was designed in collaboration with Stockholm’s Teenage Engineering. Billed as “the world’s cheapest digital camera”, the KNÄPPA …

Continued in BIZNESS! Newsletter Issue 134 >>>

 

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Categories
Entrepreneurship

Business – How is Entrepreneurship Important with regards to it?

Article Contributed by Kavin Matthews

The essence of entrepreneurship is the ability of individuals to take risks of trying something new. Now, if it is with regards to business entrepreneurship, it will have to be those individuals who are trying to establish a new business with some new ideas. Though entrepreneurship is related mainly with business, there is a major difference in being a businessman and an entrepreneur. Usually, an entrepreneur is more of an innovative person who manages a business much better than a businessman.

Importance of entrepreneurship in business

In order to succeed as a business, having entrepreneurship skills is extremely important. So, who actually is an entrepreneur and what are the basic skills that are required of him/her?

Entrepreneurs are bold and more project oriented and believes in innovation. An entrepreneur creates a business out of his own idea unlike the businessmen who in general inherit a business. In case of the entrepreneur, it is the business that works for him.

Entrepreneurship is not only important for the development of a business but is also a vital part of the economy as a whole. They and their work are vital to the growth of the economy and helps in constant up gradation of our living standards. Thus, it is quite obvious that the entrepreneurs help in bettering the business in the process.

Thus, the main idea is that entrepreneurs provide the needed new beginning to the new industries. It helps in development of fresh and new sectors. There are three main roles of entrepreneurs with regards to businesses and these are:

  • Planning the business development – Planning the business includes the main architecture of the business. An entrepreneur is that person who envisions and externalizes the structure of the business – the planning. He/she is the one who writes up the whole business plan. The entrepreneur sets the goal the plans that are designed during the start up of a business and this is an extremely crucial point for any business. This also includes the right option through which the business should be financed.
  • Researching business prospective and capturing the mass – Entrepreneurs are required to constantly research on how the business is going to evolve and what are the steps associated with it. Just like a sales man, in order to establish the business in the right way and to bring in profits, the entrepreneur is constantly required to research on anything and everything required for the business. These can include recruitment of new employees with high working abilities and skills, raising funds for the developments in the business and so on. The entrepreneurs may choose to hire those individuals who are technically more important for bringing in the development in the business. The entrepreneurs shape and design the business and the marketing strategies in such a way so as to capture the mass.
  • Executing what is needed for the business development – The entrepreneurs are not only required to plan and research on the business development. They are also required to execute certain tasks. So, the entrepreneurs are also required to bring in a set of rules and principles so that the functions with regards to the business are carried out in the right way.

So, these are the three main things that an entrepreneur does and this help in development of a proper and successful business. The entrepreneurs fill up the gap between the wants and the needs of the business and also the customers at the same time. Setting up a new business is not at all an easy task. Considering this fact, it can be said that the entrepreneurs are the ones who makes all of these possible.

About the Author

Kavin Matthews is a finance based writer associated with the Debt Consolidation care Community. He has written numerous articles for different finance based websites like on debt, credit, business and debt and so on. For more details you can refer to http://www.debtconsolidationcare.com/.